Sallie Mae Bank

Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 2015. Please allow sufficient time for postal
delivery

This issue was resolved with the customer directly over the telephone

Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 20, 2016. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest
of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 1, 2016. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 16, 2015. Please allow sufficient time for postal
delivery

Spoke to the customer on the phone and closed the case verbally with her

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I'm receiving even more phone calls from them again and will not stopToday Dec 19, I've prepared another letter to them requesting to contact me by letter onlyI have attached a copy of the letter for filing
Thank you

Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 14, 2015. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 22, 2015. Please allow sufficient time for postal
delivery

A representative from the Office
of Customer
Advocate contacted the customer by telephone on January 28, and resolved the
issue with the customer

Thank you for your message. In the interest of protecting the
privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 14, 2016. Please allow sufficient time for postal delivery

Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 5, 2015. Please allow sufficient time for postal
delivery

This was resolved over the phone to the customer's satisfaction

Please allow time for the letter to arrive. It addresses all of the customers concerns. Based on customer's rejection of our previous message, the letter has not arrived yet

Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 1, 2015. Please allow sufficient time for postal
delivery

This was resolved over the phone. We explained and apologized for collections calls the borrower received. Borrower is satisfied after speaking to Sallie Mae

Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 23, 2016. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 23, 2016. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest
of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 29, 2016. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of protecting the privacy of our
customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 17, 2015. Please allow sufficient time for postal
delivery