Shampoo Fortalex PT - Alfa Bionatural-ATUA

I am rejecting this response because: sans-serif;">Refund Status Trip id: [redacted] Hi, I am following up with this issue for more than two months still the amount is not yet credited they are saying this week next week but nothing happeningcan anyone let me know how to bring this issue and how to get my money back Thanks, [redacted] Amount is not credited yet Regards, [redacted]

Hello everyone, My experience with Fortalex was a nice oneI got my hair damaged after dying it blond, I tired a couple of things besides Fortalex but was not really satisfied with results and priceSo after using the shampoo for about months I can say that I would definitely recommend itMy hair got softer,stronger, thicker and its easier to brush and style it nowGood luck everyone :)

Complaint: [redacted] I am rejecting this response because: Today (11th July 2016) I have received a response from the United Airline Customer Service saying that I have one full year to reschedule my travel plan from the date original ticket was issued by the agency without losing the ticket's valueAlthough I need to pay extra chargesNow, I can forward the same email to Indian eagle for clarifying the matter if they ask me to or call me for rescheduling the travel planRequest Indian Eagle to please modify my existing itinerary ASAP because according to United Airline this need to be done before 4th Aug ThanksRegards, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and this is a joke. They kept telling me that they will check the airlines and get back to me in about 2-3 hrs time, but they never call you or email you. The business simply ignores you once your tickets are booked and they cash in your money - plain simple. Now that the date for my intended return date is past, I don't see a point in arguing with such unprofessionals. Lesson learnt. None of my friends/ families/ colleagues are booking tickets from them. Regards, [redacted] ***

I Love this ProductIt goes on easily and does not leave that wet oily appearance most product tend to doI've tried everything from $products to $products and hardly ever gotten through the whole a bottle satisfiedMy hair texture has improved, it looks a lot fuller with no more thinning hair

Complaint: ***
I am rejecting this response because:The business is not being truthful in its replyTwo representatives from the business phoned me after I warned them that I would make complaints to relevant authoritiesI must have tried to call them about times on the phone number that is listed on their website but no one answered.This can also be verified by the reviews and complaints about this business on various other websites such as city search, mouth shut etc.where customers have complained that this business does not pick up the phones when there are problems. *** * The fact remains that this business failed to give us alternate tickets and since we had a very serious emergency on our hands on January 18th and had to return immediately from Bombay to Columbus Ohio and since this business had proved itself to be unreliable and untruthful we could no longer accept its offer of getting a return ticket only for February !!On Friday, Feb 20th, I spoke with their representative on phone at the advertised phone nohe asked me to show proof that I was back in U.S.Aand I sent him a copy of the email confirmation of the fresh tickets I purchased directly from Air Canada and he assured me that he will check and inform me within a couple of hoursHE NEVER CALLED BACK.THIS IS THE MODUS OPERANDI OF THIS BUSINESSThey never stand by their commitments.Thank you.*** ***

A check has been mailed to the billing address last monthPlease check and let us know
Thanks,
Customer Relations Team
IndianEagle LLC

Complaint: ***
I am rejecting this response because:
It was one purchase from my endHow can they confirm one ticket and reject others when we are all traveling togetherThey told me that they gave wrong age details for my daughter which resulted in ticket rejection from airlineWhile I gave them correct DOBThey have to compensate me as I later paid at least 400$ more for each ticket else.
Regards,
*** ***

Complaint: ***
I am rejecting this response because:When I appealed to the business that I had to return back to Ohio from Bombay they never botheredThey knew that I was in Mumbai India and they emailed me stating that your USA phone number is not answering !! Of course not !! I was in Mumbai IndiaWhen finally someone called from their office at night on January 20th, they told me that they could not provide me ANY tickets till the month of FebruaryI told them that my emergency was of an extreme natureTHEY WERE NOT BOTHERED ! They suggested that the tickets that I had freshly purchased from Air Canada ( for travel on January 27th, back to Ohio) just that day, by paying an additional amount of $ should be cancelled by me !They did not care about my emergency AT ALL.What would have been my situation had I listened to their silly suggestion and cancelled my freshly purchased tickets and waited for the business to provide me tickets on some undetermined date in February? I WOULD BE LEFT WITHOUT ANY TICKETS AND ANY FIRM DATE OF TRAVEL BACK TO OHIO FROM MUMBAI.I am attaching a photo of my destroyed houseThis is just the kitchen and the family room.The "customer service" woman named Chirstina that phoned me said " we cannot do anything about your problem".THERE IS NO WAY THAT I WOULD TRUST SUCH A COMPANY, REPRESENTED BY SUCH CALLOUS PEOPLE.Even in February, more than three weeks after me and my wife returned back to Ohio from Mumbai, the principal from the business, Krishna asked me to provide proof that I was back in USA!!THE BUSINESS MUST REFUND THE ENTIRE AMOUNT OF $ THAT I HAVE HAD TO SPEND WITH AIR CANADA TO PURCHASE FRESH TICKETS
Regards,*** ***

We do not have any control on the flight schedules / connecting airports, we display the results that we get from the carriers
We show more flights information under each result in which we give details of connection time / connecting airport to make it easy for the customer
Also as we have mentioned in the "Terms of Service" that customer is responsible for Visa
In this regards we would not be able to refund the Visa Fees
Best Regards,
Customer Relations Team
IndianEagle

Dear *** *** ,
We deeply regret for the inconvenience caused! We at Indianeagle always believe to provide best
support to our travelers from the time of booking of the ticket till the travel completionAs per our records we see that you have contacted us on : 24th May’to book a new ticketsAnd as per your request we have blocked couple of itineraries and sent it for your review and confirmationAnd on same day you have reviewed and paid for one of the blocked itinerary by providing your Credit Card detailsI am sure you would have review the booking before paying for the tickets as it is a matter of booking an International Tickets but which is missed from your end
And on 25th May’we also sent you the Confirmed eTicket copy to your registered email id : *** which is booked from your end with your Credit Card details, there was a second chance for you to pay attention on your travel datesLater there is no conversation with us on the booking and on 23rd Jun’you have called asking for the Change of Dates for which we have quoted Change Penalty and the Fare Difference of USD as per the Airline rulesFor which you have rejected stating that we have booked the ticket with the wrong travel datesWe tried our best to get lower fare difference to revalidate your ticket on you required dates
Once again, we would like to express our deepest regrets for the inconvenience caused
Thank you,

We are sorry to hear thatAt the time of purchase you have agreed to the Terms and Conditions that "we are not responsible for requirements of Visa", the traveler is responsibe for that and have to check with the respective Embassy
So in regards to that we will not be able to reimburse any
amount
Sincerely,
Customer Relations Team

We deeply regret for the inconvenience caused in processing refund of
$
We are doing everything we can to resolve and have the refund processed from the AirlinesI understand that it has taken long time and we have kept you posted on the refund status for which we have already escalatedWe can assure you that this will be resolved in next two weeksIn case this is not getting resolved from the Airlines we will have the refund processed from our end for sureWe completely regret for the inconvenience, this is completely unfortunate that you have to go through all these hassleThank you,

Complaint: ***
I am rejecting this response because:
How can the business say "the customer was made to understand the charges" when it results in a financial loss for the customerI, the customer and stating clearly that I DO NOT consider the matter resolved till the business refunds the extra chargesI bought my flight ticket from INDIANEAGLE...NOT from the airlineWhy would I care what the airline thinks or says? I am INDIANEAGLE's customer, not the airline'sIf they had a software problem that caused the refund charges to be wrongly displayed, HOW AM I RESPONSIBLE?
They are just trying to stall by sending pre-typed standard messsagesThey really don't have an explanation of the extra chargesThey are LYING about a 3-way call with the airline
One more important thing...It has been more than months, and THEY STILL HAVEN'T REFUNDED A PENNY!!!
They are not running an honest, legitimate business and I think they should be held accountable for that
Regards,
*** ***

We are sorry to hear that
Our Customer Care Team has spoken with both the customer and the Airline Company on a conference call
The customer was given detail explanation of the chargesWe hope the matter is resolved
Thanks,
Customer Care Team
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IndianEagle

Customer booked the ticket but by the time we issued the ticket the fare was increased by the Airlines for which customer refuse the pay high fareAnd based on his issue we have canceled and processed the full
refund even on his single reservation too Please note that Airline or Any other Travel Agency will not guarantee on fare unless it is confirmed *** Please do understand we can not provide the services which is not in our controlFare and Other services severed by the Airlines for which we cant Guaranteed unless it is available

I am used to flying the business class in times of international travelRecently, I had to book an economy flight ticket at Indianeagle due to usually high fares for last-minute travelSurprisingly, I received Indianeagle's offer to upgrade my economy reservation to business class just paying a little more than economy class fare for a trip to Mumbai from San JoseWhat a fabulous deal! I was overjoyed

Complaint # *** : Our Response ***
"Arabic Typesetting";">We would like to express our deepest regret for the inconvenience caused by this unintentional and rare situationAt IndianEagle, it is always our endeavor to support our customers end to end from booking to completion of the trip In this case too we left no stone unturned to ensure that we were able to extend our fullest support in getting travelers tickets confirmedAs per records we see that travelers tickets were unconfirmed with canceled segmentsUsually Airlines release the booking before to the departure date due to Schedule Change or Flight Cancelled. Hence we worked with the Airlines and got travelers tickets reconfirmed to have hassle free boarding for his flights Later we got to know from the traveler that he had requested Airlines to keep his tickets open status by removing the segments from the reservation which was not documented in the reservation by the Airlines Since, we had no information or visibility reflecting on your booking by the Airlines or from the TravelerWe are in contact with the Traveler and with the Airlines to see how best we can support the traveler to resolve this issue Once again, we would like to express our deepest regrets for the inconvenience caused Thank you, *** Appreciate your support ! --Yours in service, ***Customer Care Team

Out of my experience with Indian Eagle, I can confidently say that they have done a very good job at providing simple itineraries for complex travel plansI had many requirements regarding my trip to India for four including my elderly mother and a 3-year-old kidThere were different meal preferences wheelchair requirement short connection time and obviously reasonable fare within my budget on the listThe ticketing executive was courteous and good at dealing with a difficult travel plan like mineI got the best itinerary with the best fare deal and that too according to my requirementsThank you Indian Eagle!

Hello *** ***,We offer our sincere apology once again! May be we could not understand the intensity of your emergency situation, but we tried our best to get you return tickets on your preferred travel date from IndiaUnfortunately, there was no seat in the same segment of the economy class on that particular date, according to the rule of the confirmed ticket.We offered to exchange the return ticket on some other date but you wished to return at the earliest We are in talk with the airline for a refund, but that is guaranteed only in case of cancellationFor your kind information, the return ticket from your round trip cannot be canceled as per the airline's policy which is absolutely out of our controlSo we have kept the return ticket in open status and you can use it at any time till Feb 1, The airline penalty and fare difference (If the fare increases by the time you will use the ticket) will apply to the ticket. Thank you,Customer care