Sharks Success Marketing Enterprises

P.OBox 8885Wilmington, DE 19899-8885November 16, [redacted] RE: Upromise MasterCard account ending [redacted] *** [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respondWe completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mailIf you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mETSincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- December 8, [redacted] RE: Barclaycard Arrival Plus MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 7:a.mto 4:p.mPT Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- December 31, [redacted] RE: Barclaycard Rewards MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are a.mto p.mPT Monday through Friday Sincerely, [redacted]

P.OBox Wilmington, DE 19899- April 16, [redacted] ** [redacted] RE: Barclaycard Rewards MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 9:a.mto 6:p.mET Monday through Friday [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI have not yet received a letter from Barclays and the phone call I received from the Office of the President does not fully resolve my issuesThe response to me was that the policy of Barclays allows them to change a customer's address with the submission of a subpoena requesting statement copies with no mention of an address change Also, there is no notification to that customer that the address was changed due to the subpoenaThis will continue to be an issue until Barclay's changes their procedures which according to the rep, will happen eventually I also requested my card be closed since my statement from March - May was being sent to my ex-husband's lawyer's office without my knowledgeMy card as of July 10th has not yet been closed/reissuedI also received a credit of year's fee for the card which is not what I requested nor have I received credit monitoring This is unacceptable and is it even legal?

P.OBox Wilmington, DE 19899- April 21, [redacted] RE: Juniper MasterCard account ending in [redacted] *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are a.mto p.mPT Monday through Friday Sincerely, [redacted]

P.OBox 8885Wilmington, DE 19899- October 15, [redacted] *** RE: Choice Privileges Visa account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are a.mto p.mPT Monday through Friday Sincerely, [redacted]

P.OBox Wilmington, DE 19899- May 6, [redacted] RE: Frontier MasterCard account ending in [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- July 22, [redacted] RE: Ameriprise MasterCard account ending [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- December 28, [redacted] RE: Barclaycard Rewards MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- May 16, [redacted] /> RE: US Airways MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are 8:a.mto 5:p.mET Monday through Friday

Barclay's Bank is horrible with the most rude customer service reps I've ever spoke toI took this cc out in Dec threw Priceline due to being able to take advantage of the miles since my granddaughter was going to Hawaii in May for her honeymoonI'm years old and don't drive so I do a lot of my shopping onlineI got a $limit with Barclay's so I started Christmas Shopping and after charging $of my limit, I got declinedThinking it was a mistake I called the company to ask what happenedThey informed me that they suspect fraud and wanted to protect meI told them that there is no fraud and even told them everything I bought and the price but that's when they got hatefulThey said I needed to go to my bank and show them my ID and SOCIAL SECURITY CARD WITH MY CREDIT CARDI informed them that I don't drive but I would be more than happy to email it to them, fax it or mail itThey insisted I mail itThey said they don't have an email or faxI then persisted to tell them that I know for a fact that they were lying but I agreed and mailed them whatever they neededSo almost months later, its February 2015, and I still havnt heard anything from this company so I decided to callI asked to speak to a manager and was declined and was told that what I sent them wasn't good enough.I told them that's funny considering they have no problem taking my payment automatically debited from my personal bank account every monthI asked to speak to the President and I was told they don't have oneSo here its April now and still can't use my card but they still take my payment from my checking accountI've never had a company treat me so horrible and disrespectfulI have a Discover card with $20,limit, Commerce Bank card with a $15,limit and a UMB Bank card with a $limit and have had them for years or moreMy credit score is This company is a joke and its just the worst experience I've ever had

P.OBox 8885Wilmington, DE 19899-8885December 16, [redacted] RE: Williams Sonoma Visa account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respondWe have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mailIf you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are 8:a.mto 8:p.mET Monday through FridaySincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899-8885December 18, [redacted] ***RE: Marketing Solicitations from Barclays Bank Delaware [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respondWe completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mailIf you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:a.mto 8:p.mET Monday through Friday.Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- June 15, [redacted] RE: Barclaycard Visa with Apple Rewards account ending [redacted] *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] *ur office hours are a.mto p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

Wilmington, DE 19899- April 18, [redacted] RE: Inquiries appearing on your credit report [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 10:a.mto 7:p.mET Monday through Friday

P.OBox Wilmington, DE 19899- June 1, [redacted] RE: Barnes Noble MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- October 8, [redacted] *** Re: Barclaycard Arrival MasterCard account ending [redacted] *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- March 20, [redacted] ** *** RE: Barclaycard Financing Visa Card account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are a.mto p.mET Monday through Friday Sincerely,

P.OBox 8885Wilmington, DE 19899- December 16, [redacted] ** *** RE: Priceline Visa account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are a.mto p.mET Monday through Friday Sincerely,