Sharks Success Marketing Enterprises

P.OBox Wilmington, DE 19899- June 7, [redacted] RE: Barclaycard Financing Visa account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] CC: Revdex.com of Delaware

P.OBox Wilmington, DE 19899- October 14, [redacted] *** RE: Barclaycard Visa with Apple Rewards Application [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Complaint Type: Customer Service Issues select Problem: I have been trying to clear this issue up for the past monthsits very hard for me to pay my balance down when the same company is allowed to continue to take money off of my card for things I did not authorize Translate Desired Resolution / Outcome Desired Resolution: Refund select Desired Outcome: please fix problem

P.OBox 8885Wilmington, DE 19899- March 27, [redacted] *** RE: US Airways MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are 9:a.mto 6:p.mET Monday through Friday Sincerely,

I think Apple should use a different official credit card companyWhen I made a payment to them, they kept telling me different answers to when it would be clearedThey would not even do another courtesy clearing of a late payment, of which I could possibly understand - but with other very poor customer service as in letting you know when your payment would clear is inexcusableThis was not only Tier employees, but even up to the supervisor of which I spent hours with Then the supervisor at the time has the gall to say that I was late every other month, which was not true the last few monthsSo, to give an offensive and generalized account is not courteous to the customerThat came after that I went through great financial difficulty in 2014, so I feel that that comment is quite judgmental and ill-placed

P.OBox Wilmington, DE 19899- April 14, [redacted] Re: Barclaycard Financing Visa account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowAlso miss [redacted] lied in her letter to me advising I never contacted them when we did speak about it and she refused to listen to me and was very rude

P.OBox Wilmington, DE 19899- February 9, [redacted] Re: Barclaycard Rewards MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- March 4, [redacted] ** *** RE: Barclaycard Rewards MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are a.mto p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899-8885December 18, [redacted] ***RE: Barclaycard Financing Visa account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respondWe completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mailIf you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET Monday through Friday.Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- December 19, [redacted] RE: Barclaycard Ring MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 7:a.mto 4:p.mPT Sincerely, [redacted]

P.OBox Wilmington, DE 19899- 0in 0pt"> November 15, [redacted] RE: Barclaycard Rewards MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are 7:a.mto 4:p.mPT Monday through Friday Sincerely, [redacted]

POBox Wilmington, DE 19899- October 17, [redacted] /> RE: Juniper Credit Card account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET Monday through Friday

P.OBox Wilmington, DE 19899- May 19, [redacted] RE: Carnival MasterCard account ending in [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- May 5, [redacted] RE: Priceline Visa account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- May 14, [redacted] RE: Credit Inquiries [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are 9:a.mto 6:p.mET Monday through Friday

P.OBox Wilmington, DE 19899- October 7, [redacted] /> RE: Barclaycard Financing Visa ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET Monday through Friday

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I received a call from a "***" at the Dispute Deptand she offered me $as a settlement, stating it was because 1) I still had the wig and 2) I have not provided a second opinion from a merchant 1) The wig cannot be returned It was an exchange and merchant policy is that you get only one exchange That is why I filed a dispute with Barclays when the wig was the wrong color, I NEVER received the second wig I ordered and I had no recourse Merchant also forged a shipping invoice to make it appear as if he mailed and I received the second wig, when in reality he used the tracking number from my initial order back in 10/ I have attached the fraudulent shipping invoice and the USPS shipping receipt, showing I received it in 10/ When I explained this to ***, she just blew me off as if it wasn't important and pertinent to the case Irregardless of any color issue, the fact that he forged a shipping receipt to get paid should nullify any of his rights He is a thief.2) Re: merchant second opinion letter - the closest few wig stores are almost an hour away I am legally disabled If I could drive there and shop, why would I order online from my own home? The owners of the stores do not speak english well and I doubt very highly that they would give me a letter How do we know they sell or are familiar with colors that are sold online? Also, I am sure they will want to be paid for this letter, so I am supposed to lay out even more money (The return cost for the initial defective and incorrectly described wig was $18.00) and still have no guarantee that I will win this dispute It's ridiculous I sent in documentation that explains the difference in the colors I sent in emails where merchant is unsure if one or two wigs were sent...That is why he forged the shipping invoice, to get paid for a wig he did not mail [redacted] argued with me over the word "fraud" - she said he did not commit fraud - I had to read her the meaning of fraud - "In law, fraud is deliberate deception to secure unfair or unlawful gain" - "A copy of something that is meant to look like the real thing in order to trick people" After explaining this to ***, I asked if she could go online and in minutes she could copy of something that is meant to look like the real thing in order to trick peopleuld see the difference in the colors and that I did indeed receive the wrong color (I sent Barclays the hangtag from the wig I did receive, which showed the color) [redacted] told me "she was not willing to go online" All Barclays has done is make copies, copies of my papers to the merchants, copies of the merchant and send to me I might as well be employed by them as I have been the one that has done ALL of the legwork I have asked for a Supervisor to call me times since 3/25/and I get an answer that a "Specialist" is set to return my call It has been days and still no call If the person handling my dispute had just LOOKED at the papers they would have seen the fraudulent shipping invoice and tracking information(Page of merchant response, shipping dates with one tracking number) and also another page he sent in which shows the color I ordered, on HIS own paperwork! I have never seen such an incompetent, ineffective and poorly trained department in my entire life It's like they are on the merchants side for some reason, unless THEY themselves have to pay the money back to me - That's the way it seems

P.OBox 8885Wilmington, DE 19899- July 28, [redacted] *** RE: NFL Extra Points Program Visa account ending in [redacted] *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- September 23, [redacted] ** [redacted] RE: Upromise MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:a.mto 5:p.mET Monday through Friday