Sharks Success Marketing Enterprises

P.OBox Wilmington, DE 19899- August 3, [redacted] RE: Barclaycard Rewards MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I received a call from a "***" at the Dispute Deptand she offered me $as a settlement, stating it was because 1) I still had the wig and 2) I have not provided a second opinion from a merchant 1) The wig cannot be returned It was an exchange and merchant policy is that you get only one exchange That is why I filed a dispute with Barclays when the wig was the wrong color, I NEVER received the second wig I ordered and I had no recourse Merchant also forged a shipping invoice to make it appear as if he mailed and I received the second wig, when in reality he used the tracking number from my initial order back in 10/ I have attached the fraudulent shipping invoice and the USPS shipping receipt, showing I received it in 10/ When I explained this to ***, she just blew me off as if it wasn't important and pertinent to the case Irregardless of any color issue, the fact that he forged a shipping receipt to get paid should nullify any of his rights He is a thief.2) Re: merchant second opinion letter - the closest few wig stores are almost an hour away I am legally disabled If I could drive there and shop, why would I order online from my own home? The owners of the stores do not speak english well and I doubt very highly that they would give me a letter How do we know they sell or are familiar with colors that are sold online? Also, I am sure they will want to be paid for this letter, so I am supposed to lay out even more money (The return cost for the initial defective and incorrectly described wig was $18.00) and still have no guarantee that I will win this dispute It's ridiculous I sent in documentation that explains the difference in the colors I sent in emails where merchant is unsure if one or two wigs were sent...That is why he forged the shipping invoice, to get paid for a wig he did not mail [redacted] argued with me over the word "fraud" - she said he did not commit fraud - I had to read her the meaning of fraud - "In law, fraud is deliberate deception to secure unfair or unlawful gain" - "A copy of something that is meant to look like the real thing in order to trick people" After explaining this to ***, I asked if she could go online and in minutes she could copy of something that is meant to look like the real thing in order to trick peopleuld see the difference in the colors and that I did indeed receive the wrong color (I sent Barclays the hangtag from the wig I did receive, which showed the color) [redacted] told me "she was not willing to go online" All Barclays has done is make copies, copies of my papers to the merchants, copies of the merchant and send to me I might as well be employed by them as I have been the one that has done ALL of the legwork I have asked for a Supervisor to call me times since 3/25/and I get an answer that a "Specialist" is set to return my call It has been days and still no call If the person handling my dispute had just LOOKED at the papers they would have seen the fraudulent shipping invoice and tracking information(Page of merchant response, shipping dates with one tracking number) and also another page he sent in which shows the color I ordered, on HIS own paperwork! I have never seen such an incompetent, ineffective and poorly trained department in my entire life It's like they are on the merchants side for some reason, unless THEY themselves have to pay the money back to me - That's the way it seems

P.OBox 8885Wilmington, DE 19899-8885December 4, [redacted] ***RE: Correspondence forwarded from the Revdex.com [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respondWe completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mailIf you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET Monday through Friday.Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- March 13, [redacted] ** *** RE: US Airways MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are a.mto p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- June 29, [redacted] *** RE: Barclaycard Visa with Apple Rewards account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:a.mto 8:p.mET, Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- September 1, [redacted] *** RE: Juniper MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] extXXXXOur office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely,

P.OBox 8885Wilmington, DE 19899- February 11, [redacted] *** RE: Barclaycard Arrival MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are a.mto p.mET Monday through Friday Sincerely,

I signed up for a Barclay's Frontier Master Card, which promoted an APR range between 15.99% and 24.99% based on credit worthinessI was stuck with an APR of 24.99, which is odd considering I have excellent creditUpon calling customer service I was informed that I had the highest APR rating because I am a new customerI asked whether the rate is based on credit worthiness, or on whether a customer is newThe "relations manager" on the other end of the line had no response for meThese "managers" are unable to transfer me to more knowledgeable people because their system prohibits any such communication unless I am pre-approved I submitted an inquiry online, but it has been two weeks and I have not received a response Barclays' promotional material is misleading, talking to their customer service is like talking to a wall, and these practices for lack of a better word are predatory on new customersThere is no recourse for action with BarclaysWorst financial customer service I have ever receivedAbsent a coherent, logical response based on facts and not speculation as to why I've been stuck with the highest APR rate, I am going to pay the card off and close this line of credit

P.OBox Wilmington, DE 19899- December 30, [redacted] RE: Wyndham Visa account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I would like to know that the outcome of the complaint I dont know what the resolution is What was the outcomethe letter is very vague Regards,

P.OBox Wilmington, DE 19899- September 16, [redacted] /> RE: Marketing Solicitations from Barclays Bank Delaware [redacted] *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET, Monday through Friday

P.OBox Wilmington, DE 19899- May 14, [redacted] ** [redacted] RE: Barclaycard Arrival MasterCard account ending [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be received We apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 10:a.mto 7:p.mET Monday through Friday

P.OBox Wilmington, DE 19899- March 20, [redacted] Re: Barclaycard Rewards MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are 9:a.mto 6:p.mET Monday through Friday [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- October 9, [redacted] RE: Priceline Visa account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET Monday through Friday

P.OBox 8885Wilmington, DE 19899- September 30, [redacted] *** RE: Frontier MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted]

P.OBox Wilmington, DE 19899- February 13, [redacted] *** /> RE: Credit Bureau History Dispute [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryUnder separate cover and on February 13, 2014, we sent you a detailed response of the investigation and any actions we may have takenPlease allow up to 7-days to receive this in the mail If you have not received the detailed response or have additional questions, please contact our officeIt is our pleasure to have been of service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The links on the message page on the Revdex.com web site are not activeAs a result I was only able to see empty frame and was not able to read the messages that were intended for meI would like to point out that I do not consider this matter closed for the simple reason that I have not received the written explanations regarding my credit denialsAlthough they were discussed on the phone and I was told they will be sentI was told this before (when I filed my applications) and I have not received them yetNormally I would not consider this a sticking point however by law I am entitled to these letter and I want them

P.OBox 8885Wilmington, DE 19899- December 17, [redacted] *** RE: Sears Select MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely,

P.OBox Wilmington, DE 19899- February 19, [redacted] [redacted] RE: Barclaycard Rewards MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are a.mto p.mPT Monday through Friday Sincerely, [redacted]

P.OBox Wilmington, DE 19899- July 21, [redacted] RE: Juniper Visa account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] extXXXXXMy office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]