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Ship Your Car Now, LLC

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Reviews Ship Your Car Now, LLC

Ship Your Car Now, LLC Reviews (107)

First and last time we will ever use SYCN. My husband is an auto dealer and knows exactly how transportation services are supposed to work since he does this regularly. We purchased a vehicle from Texas and needed it shipped to Alabama. This was going to be a 2-man job to assemble the heavy/bulky extras on this vehicle upon pick-up. We made that very clear to SYNC when we hired them. They assured us two men would be on the job. On the day of pickup we contacted the driver directly and, to our surprise, he was by himself. We immediately contacted SYNC about this and they gave us the runaround. Finally my husband told them if they didn't have two men to pick up our vehicle that same day we would cancel and request a refund. They told us we can cancel but they would withhold a portion (around two-thirds) of our payment that was originally paid in full. Unacceptable. If it had come down to it, I would not have hesitated to file a dispute with my credit card company for this. Luckily for them, they found two men to pick up our vehicle. Once we received the phone number to the newly assigned driver, we stayed in contact and everything went smoothly from that point forward. I saved this driver\'s phone number as we will use his transportation services directly on our next transport and cut out the middleman SYNC. Do yourself a favor and find a transportation company that is directly involved. You save time, money, and a lot of hardship. I wish I had researched SYNC more before I hired them. Their actual website will only show positive reviews but if you dig a little deeper, it's easy to find an extensive amount of negative reviews and fair warnings.

My car arrived without damage. But the service was really unacceptable. I called a week in advance and was quoted a reasonable price and was assured my car could be picked up and dropped off within the time frame I needed. I rejected offers from other companies relying on this. The man handling my booking then delayed for five days and claimed he couldn't find anyone to take the job. I had to call back repeatedly to find out what was going on. He claimed every day that he would have something soon, and told me not to worry. The day before I needed the car to be picked up, he claimed to "finally" discover someone to take the job, conveniently for $100 more. I was extremely annoyed but accepted this out of desperation. The company that finally picked up the car picked it up 5 hours later than scheduled (picking up at 5pm, when I told them it needed to be picked up at noon at the latest). They then delivered TEN HOURS later than promised, at 10pm the next day. As a result I missed a day of my vacation because I could not leave until the next day. The whole experience seemed like a criminal enterprise. I would never use this company again.

[redacted] from ShipYourCarNow.com (Ship Your Car Now, LLC) was great!

The price was good, the car was picked up as promised and delivered in a timely manner and in one piece! What more can I say?

There was even a DOT delay on their trailer (I'm an engineer and I saw the welding they had to do and think it was unnecessary). I was able to reach [redacted] and he was able to tell me where the truck was and about when I would see the car.

Since my car was in Florida and coming to Seattle, I was surprised with how soon I got it.

I would use this company again!

A huge thank you to Tim M. He made this auto shipping experience easy. I have dealt with other auto shipping companies in the past and have always been stressed during the process.
Dealing with Tim and Ship Your Car Now was stress-free, and they got me my BMW in a few short days. I will definitely use them again when I need to ship another vehicle.

I was pleased with Ship Your Car. The communication was great. I spoke to the driver who let me know when he'd pick up the car and stayed in communication with my daughter who was receiving the car. I was given the cell phone number of the driver so that I could contact him if necessary. Everything went as scheduled.

I was told exactly what type of payment was necessary on receipt of the car so that we had no issues.

I had an excellent experience.

David provided exceptional service in having my late father's Bricklin moved to storage. He was honest, forthright and caring. His efforts not only saved me money but his professional demeanor also proved to be a calming influence during a stressful time.
If you are looking for someone who is honest and dependable to ship your vehicle then you should call David S of Ship Your Car Now.

Suzanne

I recently contacted these folks about shipping a car from Dallas/Ft. Worth, TX to Phoenix (Tempe), AZ. After requesting quotes from other companies, but not being able to follow up, I requested a quote from Ship Your Car Now. Everything was arranged quickly to my liking at a very fair price. Thanks to Jody D (the broker) and Andre (the trucker). Both were professional and did a great job getting our car shipped!

One of the worst shipper's around. I needed a car shipped from Toledo to Seattle Alaska Marine Terminal. I was promised pickup on 1/13 or 1/14 and told it would take 5 days to get to port. [redacted] (XXX-XXX-XXXX) told me this and then charged me $2300 for the transport, which is extremely expensive. Well now 6 days later the SUV is in Spokane and the truck needs to stop for regular servicing!! And the car won't get there until Monday, missing the Friday barge and delaying the car's arrival another 10 days!!! Do not trust what they say. They are be misleading to get business and [redacted] also said that Ship your car now "owned" their trucks. NOT!! They are simply brokers who took their cut - $900 and are paying NAO transport - $1400. What a rip off!!
Go with Coast to Coast shippers, it's family run, they own their trucks and wanted $ 1380 to ship it. ( I would have gone with them, but they could not pick up until Jan. 28th)
The vehicle did not get to port until Wednesday. Also arrived at port with a broken side view mirror!
STAY AWAY FROM SHIP YOUR CAR NOW!!!!!!!!!!!!!!!!!!

Update: So I spoke to [redacted] at ShipYourCarNow who informed that they did indeed own some of their own trucks and he told me that NAO transport was "under their umbrella". So they were working on picking up my truck yesterday from NAO and putting in on another to get there in time. Well, it is still sitting on the truck in Spokane because, get this the contract with the broker is incorrect. So much for being "under their umbrella." I am not impressed.
I was also offered a "refund" to remove my negative review!!!

This company did a great job. I worked with [redacted] and can reccomend him. We ran into some transporter trouble that stopped the shipment. [redacted] got hot on the chase and found me another transporter for the same price and delivered in the same time frame and from a tricky location. He kept me informed the whole time and was responsive. A+ ratting from my experience.

The company nam really should be shipyourcarwow.

Great company. Great customer support.

Avoid this company at all costs. Worked with the salesperson [redacted] and I feel like I was mislead. Told me he was going to get in touch at certain times and then never did. Once I decided to take my business elsewhere I was verbally abused on the phone and called a liar.

The one bright spot was working with a manager and customer service to make sure no charges went through, they were very apologetic and helpful.

Once I thought I was done dealing with this company the same salesperson called me back (once I had explicitly told him I was done working with him) to tell me that he had a spot on a truck all ready to go. After telling him to leave me alone he thanked me for paying him even though he didn't have to ship my car.

Very unprofessional sales people, ended up getting in a yelling match. Do not feel comfortable giving this company my business.

Also, if they respond to this review and say it is a competitor trying to muddle their ratings that is BS. I was a real potential customer that had a very terrible experience with one specific sales person.

After spending hours of looking for an honest and trustworthy shipping company found ship your car now LLC on the Revdex.com website and after speaking with Jody [redacted] for about three minutes I felt very comfortable with shipping my car with this company, Jodi was very professional and help me understand how my car would be shipped. Their driver Mike was also very professional and kept me informed on when my car would arrive and showed up on time.
I'm very glad I used this shipping company would do so again without any hesitation.

my transaction was very professional and accurate. the dispatcher, [redacted], was spot on. the driver, Tino was a day earlier than was predicted, kept in touch with me the whole way with no surprises, unloaded and was back on the road in less than 20 minutes. very pleased.

Ship Your Car Now did a great job! [redacted] was very informative and I was told everything up front. They did not charge me until they obtained a driver to transport the car. The car was delivered as promised and, although I only paid for an open transport, the gentleman who delivered the car transported it in a closed trailer! I would definitely use them again!

I was very pleased with the service I was provided. I contacted them about a car I was in the process if buying and they gave me a quote. I called back when I was ready to place my order and was told I had a route that wasn't too popular but they would find someone within a few days. 2 days later they called me and told me they had found someone willing to deliver in my price range and my car arrived 21 hours later. It really was an overnight service! I will happily do business with this company again.

Ship Your Car Now is exactly what they did! I called for a quote and they had my vehicle picked up the next day! The driver had great communication!
My vehicle arrived on time without any issues! Thank you!

Ray is the best! He took care of me. Thank you!!

[redacted] did an excellent job coordinating the shipment of my vehicles. She went the extra mile to ensure everything was done timely and to my satisfaction. I would recommend this company to anyone

Terrific experience.

After a horrible experience with another transport company, I found Ship Your Car Now and spoke with [redacted] Not only did he arrange to get my car picked up with only two days notice, he managed to get a reasonable price. My car was not only picked up on time but it arrived exactly on time. This company has earned my future business.

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