Sirius XM Radio

[redacted]
 
[redacted] [redacted]   Re: Revdex.com Complaint [redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted] behalf. We regret that...

her experience led to a complaint with your agency.  After researching [redacted] account, it was found her complaint is regarding being contacted by telephone for solicitation purposes.  [redacted] has been added to our Do Not Call list.   If you are a subscriber, or if you have a business relationship with SiriusXM created by the purchase or lease of an automotive vehicle which came with a trail period of SiriusXM services, you may be contacted by SiriusXM.  [redacted] had a 3 month trial subscription that came with the purchased of her Audi; which expired on August *, 2016.  We were unable to locate any prior Do Not Call request.    A member of our Customer Solutions Team reached out to [redacted] to further discuss her complaint.  We informed her that we have updated our records with her request to not call her with solicitations.  We advised her that it can take up 5 business days to completely update all of our systems.  As a good will gesture, we provided [redacted] with a 6-month promotional rate subscription at no cost.  We set a Future Deactivation Date for April **, 2017 to prevent automatic renewal of the subscription.  Should [redacted] have any further questions or concerns, we ask that she contact us utilizing our contact information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns. If you’d like to contact us regarding this matter, please use the information listed below.         Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team ###-###-#### (option *)

May **, 2016 [redacted]
[redacted] Hello Mediator, Thank you for contacting SiriusXM on [redacted] behalf.  We regret that his recent experience led to a...

complaint with your agency.  After researching [redacted] account, it was found that his complaint regarding his cancellation experience resulted from his call disconnecting while being transferred to the cancellation department. On April **, 2016, [redacted] annual subscription renewed, per the terms and conditions in our Customer Agreement, and an invoice was sent for $220.55.  On March **, 2016, [redacted] contacted our Listener Care department to cancel his subscription; however, while being transferred to the cancellation department his call disconnected.  As a result, his subscription remained active.  On March **, 2016, [redacted] contacted us via email support to cancel his subscription and was advised that he needed to contact us via phone to do so.  The ability to cancel a subscription is not available in our Online Account Center.  Speaking with our subscribers affords us the opportunity to address any issues that may have lead up to their cancellation decision.  On May *, 2016, [redacted] called us to cancel his subscription which we processed immediately, leaving a balance of $9.19 which was credited to reflect a $0 balance. A member of our Corporate Solutions Team spoke with [redacted] and reviewed his concerns with him.  We explained that the ability to cancel a subscription is not available in our Online Account Center.  Speaking with our subscribers affords us the opportunity to address any issues that may have lead up to their cancellation decision.  We apologized if [redacted] was left with a negative impression of our cancellation experience and certainly appreciate his feedback.  As a gesture of good will, we have provided [redacted] with an annual subscription at no cost.  A Future Deactivation Date was set for May **, 2017 to prevent auto renewal of the subscription.  Should [redacted] have any further questions or concerns, we ask that he contact us utilizing our contact information below. SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns.  If you’d like to contact us regarding this matter, please use the information listed below. Sincerely, Geraldine R[redacted] SiriusXM Corporate Solutions Team ###-###-#### (option *)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: I never authorized any automatic payments from my credit card. Never received an email my card was charged. This is outright fraud.  I will also be disputing the charges through my credit card company. This practice by Sirius is an orbit disgrace. Their product is so bad they have to deceiver people to try and generate revenue.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
I have been contacted by corporate by SiriusXM regarding my concern in which I'm hoping this can bring some resolvement for once and all. If not, I will reopen a new case with the Revdex.com and continue support from other customers who have the same complaints in which I'm positive they'll agree with me. For the time being, I will close this case unless my concern isn't met or resolved. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Sirius Customer Service Rep was very helpful and professional, and she helped fix and resolve the...

issue I had, I am now once again a very happy and satisfied customer of SiriusXm.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I do not have an account, never had an account and never will have an account with SiriusXM. Therefore, If any contact with me at all is continued I will again file a complaint preferably next time with the law. The mention of important account information is a bold face lie. Let's take this court and get you for perjury. Any contact with me will be considered harassment and I will file a complaint with the police and the [redacted]. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted]
 
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]Hello Mediator,Thank you for contacting SiriusXM on [redacted]’s behalf.  We regret that his recent...

experience led to a complaint with your agency.  After reviewing [redacted]’s account, it was found that the complaint is in regards to Escape (Channel 69) no longer being available on satellite service.  Escape will still be available on SiriusXM Channel 751 in the Jazz/Standards category with streaming service and with the SiriusXM app.  Programming changes are covered in the terms of our Customer Agreement.     A member of our Corporate Customer Relations team spoke with [redacted] and explained to him that on August **, 2015, several channel changes were made to our lineup.  Per the terms in our Customer Agreement, SiriusXM service consists of a variety of music, sports, news and entertainment programming.  We reserve the right to change, rearrange, add or delete programming, including canceling, moving or adding particular channels, at any time, with or without notice to you.  Your continued use of the service following any programming change will constitute your acceptance of such changes.  We informed [redacted] that even though Escape (Channel 69) will no longer available on satellite service, SiriusXM offers other channels such as SiriusXM Love (Channel 17) which will carry many songs formerly heard on Escape.  SiriusXM also continues to offer a wide variety of music channels to relax with, including Watercolors (Channel 66), Spa (Channel 68), Real Jazz (Channel 67), Symphony Hall (Channel 76), and The Bridge (Channel 32).  [redacted] stated that he will not consider his complaint as resolved until we return the Escape channel to his receiver.  Decisions regarding channel changes are never easy for us.  We thanked [redacted] for his feedback and informed him that we will not be able to refund $599.00 for the cost of equipment due to channel changes.  We offered to provide [redacted] with a year service at no cost; which he stated does not resolve his issue.  Feedback regarding the Escape channel has been sent to our programming department.  We have addressed his concerns and at this time we consider the complaint resolved.SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted]’s concerns.  If you’d like to contact us regarding this matter, please use the information listed below. SIRIUSXM Radio Inc.To: Cary H. S[redacted]Attention: Customer Care[redacted]
[redacted] Sincerely,Geraldine R[redacted]SiriusXM Corporate Customer Relations Team###-###-#### (option *)

March *, 2016 [redacted]
[redacted]
[redacted]
[redacted] Hello Mediator, Thank you for contacting Sirius XM on [redacted] behalf.  We regret that her recent experience led...

to a complaint with your agency.  After researching [redacted] complaint, it was found that her complaint regarding receiving an invoice when she has not had service on 5 years, resulted from the automatic renewal of an annual subscription that belonged to her former husband.  On January **, 2015, he contacted us requesting to cancel his subscription.  In lieu of cancelation, he accepted an annual subscription at a promotional rate and requested for his credit card to be removed off file.  As the payment type was changed to invoice, upon the 2016 renewal, an invoice was sent to the address we had on file.  A member of our Corporate Solutions team reached out to [redacted] to discuss her concerns.  We informed her that the subscription was cancelled and account [redacted] was credited to reflect a $0 balance.  We closed the account completely and provided her with an email confirming that she currently does not have an active account with SiriusXM and owes no money.   Should [redacted] have any further questions or concerns, we ask that she contact us utilizing our contact information below. SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns.  If you’d like to contact us regarding this matter, please use the information listed below. Sincerely, Geraldine R[redacted] SiriusXM Corporate Solutions Team ###-###-#### ([redacted])

October **,
2015[redacted]
[redacted]
[redacted]
[redacted]Hello
Mediator,Thank you for
contacting SiriusXM on [redacted] behalf.  We regret that her recent...

experience led to a
complaint with your agency.  After researching [redacted] account, it
was found that her complaint resulted from the automatic renewal of her
subscription per the terms and conditions in our Customer Agreement. On January **, 2015, we received a returned a remittance slip with
a check payment for $36.15 for a six month subscription at a promotional rate
to start after her trial expired on February *, 2015.  Our auto renewal terms are outlined on the remittance
that is returned to us.  On January **, 2015 an email was generated confirming
her transaction, which also included automatic renewal information.   At the end of the promotional term, these
packages automatically renew to a full price package.  On August *, 2015, her subscription renewed
and an invoice was sent for $110.07.  On
August **, 2015, [redacted] contacted us requesting cancellation of her
subscription, which we processed immediately, leaving a balance of $16.29 for
used service.  On September **, a late
fee was added, bringing the balance to $21.59.   This amount was written off on October **, 2015, leaving the account at
a $0 balance.A member of our Corporate Customer Relations team reached out to
[redacted] via phone and email; however we have been unsuccessful in speaking
with her.  We received a call from [redacted]
who stated he was contacting us on her behalf.  We confirmed with [redacted] that [redacted] account is at a $0 balance.  If [redacted] has any additional questions
or concerns regarding her account, she can contact the Corporate Customer
Relations team using the information below. SiriusXM values each customer and is
committed to providing stellar service.  We have taken appropriate measures to resolve [redacted]’
concerns.  If you’d like to contact us
regarding this matter, please use the information listed below.SIRIUSXM
Radio Inc. [redacted]
[redacted]
[redacted]
[redacted]
[redacted] Sincerely,[redacted]
[redacted]
[redacted]

[redacted]   [redacted]
[redacted]
[redacted]
[redacted]   Re: Revdex.com Complaint [redacted], [redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted] behalf.  We regret that...

his experience led to a complaint with your agency.  After researching [redacted] account, it was found that his complaint resulted from SiriusXM’s cancelation policy as outlined in our Customer Agreement.  Per the terms and conditions in the SiriusXM Customer Agreement, subscriptions automatically renew, at the rates in effect at the time of each renewal, until the subscriber calls us to cancel.  [redacted] request was honored and processed, as a courtesy.   On April *, 2017, [redacted] requested cancellation of his subscription via email.  [redacted] was then directed to call our cancellation department, in order to process his request.  On April **, 2017, [redacted] responded to our email again requesting cancelation of his subscription.  As a courtesy, his request was escalated and the subscription was cancelled at [redacted] insistence.  [redacted] was provided with confirmation number [redacted] for the cancelation of his subscription associated with his Radio ID ending in [redacted].   A member of our Corporate Solutions team reached out to [redacted] and reviewed his concerns with him.  Speaking with our subscribers affords us the opportunity to address any issues that may have lead up to their cancelation decision.  We apologize if [redacted] was left with a negative impression of our cancelation experience and certainly appreciated his feedback.    Should [redacted] have any further questions or concerns, we ask that he contact us utilizing out contact information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns. If you’d like to contact us regarding this matter, please use the information listed below.   [redacted]  Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team ###-###-#### (option *)

Revdex.com:I am waiting for the radio and sound box via the USPS. I will get back to you when I receive it.  Thank
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted]
Hello Mediator,[redacted] states his complaint has not been resolved due to the fact that he did file the paperwork for the class action law suit, but he did not return the papers.  He is requesting for his Lifetime subscription to be transferred without with $75.00 transfer fee and a copy of the terms. From June **, 2005 until September *, 2007, Lifetime subscription is transferable a maximum of three times.  On or after September *, 2007, Lifetime subscriptions associated with home, portable or dock & play radios can be transferred a maximum of three times.  Lifetime subscriptions first associated with or transferred to radios installed in vehicles by automakers or dealers are NOT transferable unless the radio is stolen, accidentally damaged or defective.  Once a lifetime subscription associated with a home, portable, or dock & play radio is transferred to a radio installed by an automaker or dealer, the subscription becomes non-transferable.  There is a $75 fee for each permitted transfer.  Each of the fees, which you may be charged will be subject to applicable taxes.A member of our Corporate Customer Relations team spoke with [redacted] and reviewed the terms of his Lifetime subscription.  We transferred his Lifetime subscription to his new vehicle and waived the transfer fee, as a one-time courtesy.  At [redacted]’s request, a copy of the Customer Agreement will emailed to him.  SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted]’s concern. If you’d like to contact us regarding this matter, please use the information listed below.SIRIUS XM Radio Inc.[redacted]Sincerely,[redacted]

October **,
2015[redacted]
[redacted]
[redacted]
[redacted]
[redacted]Hello
Mediator,Thank you
for contacting SiriusXM on [redacted] behalf.  We regret that his recent experience...

led to a complaint with your
agency.  After researching [redacted]
account, it was found that his complaint resulted from the automatic renewal of
his subscription following his purchase of a promotional offer.  Per the terms and conditions in our Customer
Agreement, subscriptions automatically renew, at the rates in effect at the
time of each renewal, until the subscriber calls us to cancel.  On March **, 2015, [redacted] purchased a
semiannual subscription at a promotional rate for $30.46.  This term was due to start on April *, 2015,
once his trial subscription expired.  A
confirmation email was sent to [redacted] on March **, 2015, detailing the
terms of the renewal and advising him of the upcoming charges.  On May *, 2015, a check payment for $30.46
was posted to his account.  On October *, 2015,
at the end of the promotional term, his semiannual subscription automatically
renewed at our then current rate, and an invoice was sent for $102.76.  On October **, 2015, [redacted] requested that his
subscription be cancelled, which we immediately processed, leaving an owing
balance of $11.57 for used service since renewal.A
member of our Corporate Customer Relations team spoke with [redacted],
explained the automatic renewal of his subscription and addressed his concerns
by confirming that there are no active subscriptions and as a gesture of good
will, we cleared the $11.57 balance so his account now reflects a $0
balance.  Should [redacted] have any
further questions or concerns, we ask that he contact us utilizing our contact
information below.SiriusXM
values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve
[redacted] concerns.  If you’d like to
contact us regarding this matter, please use the information listed below.SIRIUSXM
Radio Inc. [redacted]
[redacted]
[redacted]
[redacted]
[redacted] Sincerely,[redacted]
[redacted]
[redacted]

[redacted]
*
[redacted]
[redacted]
[redacted] [redacted]
[redacted]   [redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted] behalf.  We...

regret that his recent experience led to a complaint with your agency.  After researching [redacted] account, it was found that his complaint regarding his credit card being automatically charged resulted from him leaving his credit card information on file for future charges.  In addition, customers are notified prior to renewals, for subscriptions on annual packages or greater.   On December *, 2015, [redacted] purchased an annual promotional rate subscription to begin after the end of his trial period.  On December **, 2015, at the end of his trial subscription, his Select annual promotional rate subscription began and his credit card was charged for the $85.08 balance, as there was a previous credit of $23.39 on his account from a previous subscription.  On December **, 2016, at the end of the promotional rate term, his subscription automatically renewed to a full price package, however, we were unable to charge the credit card on file.  On December **, 2016, [redacted] made a onetime credit card payment for the $233.85 balance and we requested for the Customer Agreement to be mailed to the address on file.   A member of our Customer Solutions Team reached out to [redacted] to further discuss his complaint.  We explained that all subscriptions automatically renew at the rates in effect at the time of renewal.  We offered to continue his subscription at a discounted rate, for one additional term, and reqeusted a refund for $106.02; which was issued by check number [redacted] on January **, 2017.  We also apologized for his dissatisfaction and the negative customer service he experienced.  Finally, we do not condone agents ending calls prior to the customer’s issue being resolved and this will be investigated further.  We removed [redacted] credit card on file and advised him he will be invoices for future subscription renewals.  A receipt was emailed to [redacted]; which also included his automatic renewal date.  Should [redacted] have any further questions or concerns, we ask that he contact us utilizing our contact information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns. If you’d like to contact us regarding this matter, please use the information listed below.     [redacted]      Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team ###-###-#### (option *)

[redacted]
 
[redacted]Hello Mediator,Thank you for contacting Sirius XM on [redacted]’s behalf.  We regret that her recent...

experience led to a complaint with your agency.  After researching [redacted]’s account, it was found that her complaint is in regards to receiving repeated mailings after requesting to no longer be contacted. We offer our sincere apologies to [redacted] for any inconvenience she has experienced and certainly understand her frustration.  We would like to assure her that we are doing everything possible to resolve her issue and again apologize that this has taken longer to correct than anticipated.  On April **, 2014, [redacted] filed a Revdex.com complaint regarding the same issue.  At that time we updated her account with her Do Not Contact request and asked that she please allow up to 30 days for the request to take effect.  We also advised her that the Do Not Mail preference setting will expire 3 years from the date of the request.  [redacted] then requested we remove all her contact information from our files; to which we advised her that that due to legal and record keeping requirements we are unable to delete her contact information off her account. We informed her that we have closed her account completely which will stop all contact.  Upon receiving [redacted]’s current complaint regarding still receiving mail, it was discovered that her account contained her previous address and when the dealership activated her trial subscription, we were provided with her latest contact information, which was updated in our database, but not on her account.   Again, we offer our sincere apologies for not noticing this upon receiving her previous complaint.  We have since placed address [redacted] on our Do Not Mail list.  Please allow up to 30 days for the request to take effect.  It was never our intention to make [redacted] feel feel that we were not empathetic to her situation and we thank her for her patience while we resolve her issue.  Should she have any further questions or concerns, we ask that she contact us utilizing our contact information below. SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted]’s concerns.  If you’d like to contact us regarding this matter, please use the information listed below.SIRIUSXM Radio Inc.To: Cary H. S[redacted]Attention: Customer Care[redacted]Sincerely,Geraldine R[redacted]SiriusXM Corporate Customer Relations Team[redacted]

March 21, 2017   The Revdex.com Serving Metropolitan New York Mediator 30 East 33rd Street – 12th Floor New York, NY 10016   Re: Revdex.com Complaint 12034268, Mike K James   Hello Mediator,   Thank you for contacting SiriusXM on Mr. James’ behalf.  We regret that his...

recent experience led to a complaint with your agency.  After researching Mr. James account, it was found that his complaint is regarding not receiving his complimentary 12-month audio and 5 year Travel link subscriptions that came with the purchase of his 2017 Dodge Charger.   On February 3, 2017, Mr. James contacted us to activate a 12-month trial audio subscription and 5 year Travel link that came with the purchase of his vehicle.  Upon activation the subscription, the only available plan showing was a 3-month trial.  Instead of notifying the appropriate department of the issue, the agent activated the 3-month trial and advised Mr. James to contact us back at the end of the 3-month term.    A member of our Corporate Solutions team reached out to Mr. James to further discuss his complaint.  Our attempts to reach him via phone and email have been unsuccessful to date.  We would like to advise Mr. James that the subscription associated with Radio ID ending in 8ARK (2017 Charger) has been placed on an All Access 12-month audio trial; which will expire on March 13, 2018 and a 5-year Travel Link that will expire on March 13, 2022. We apologize for any inconvenience Mr. James experienced and we ask that should he have any further questions or concerns in regards to his complaint, he reach out to us utilizing the number provided below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve Mr. James’ concerns. If you’d like to contact us regarding this matter, please use the information listed below.     [redacted]    Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team ###-###-#### (option *)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Sirius XM Radio responded to the Revdex.com, "We explained to [redacted] that we do not provide compensation; to which he responded stating that he wants his request sent to our Corporate Office for review..."As I have been sending copies of my direct email correspondence with Sirius XM to the Revdex.com, it is a gross misrepresentation that I asked for compensation, Sirius XM said they don't do that, and then I requested to have Corporate review my complaint.Numerous times I had asked to be compensated for the harassment of erroneous past due bills being sent to me with the legal disclaimer declaring I must dispute the bill within thirty days or it will become a valid debt.  And then when Sirius XM assured me in writing that my account would not be sent to collections, I received a letter informing me I was in the collections process now.The stress and anxiety of dealing with an unwarranted attacks month after month has aggravated conditions I have as a severely disabled Veteran which I can submit proof from the ** if requested.Sirius XM DOES pay for its abuse of customers.  In its multi-State settlement, it was supposed to revise the cancellation procedures to make it easier for consumers to cancel.  Obviously cancellations are NOT easier if the consumer is receiving bills and being sent to collections after the account was closed.  Sirius XM is obviously hoping consumers will not dispute one of the many bills they send and thereby become legally obligated to pay the fee.I had referenced the multi-State suit many times to Sirius XM as proof that they do indeed pay for bad business practices and policies.  So the answer they gave on ** June 2015 to the Revdex.com is one more example of how they will continually stonewall and misrepresent the truth.It was only AFTER I requested that my complaint be elevated to Corporate that Sirius XM finally sent me a written notice that they have been able to fix the problem in billing.  I find this too much of a coincidence.I believe the two-hundred dollars compensation I am requesting from them is a small amount for the ongoing (and unnecessary) battle I have had with them these many months.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. It is unfortunate that I was forced to waste my time and the time of the Revdex.com in order to get a satisfactory resolution. I was forced to argue with several customer service personnel over several days to no avail until the Revdex.com got involved.  I believe that Sirius-XM uses subterfuge and delaying tactics in order to dissuade customers from receiving refunds of money that was charged to their accounts through deceitful practices.  
Sincerely,
[redacted]

[redacted]
*
[redacted] [redacted]
*
[redacted] [redacted]
Hello Mediator,
Thank you for contacting Sirius XM on [redacted] behalf.  We regret that his...

recent experience led to a complaint with your agency.  After researching [redacted] account, it was found that his complaint is in regards to his Stiletto 2 radio that is no longer working, but is still under warranty until July 2016. 
A member of our Corporate Solutions team reached out to [redacted] to discuss his concerns.  We advised him that we will be unable to send him a replacement Stiletto 2 as we are no longer manufacturing this device.  We offered to send him a Starmate 8 radio with a vehicle and home kit; which he accepted.  We informed [redacted] that we would contact our warranty department to have the equipment sent to him and to contact us back once it is received so we can transfer his subscription to his replacement radio.  As a gesture of good will, we placed a service credit of $36.52 on his account for two months of service.  Should [redacted] have any further questions or concerns, we ask that he contact us utilizing our contact information below.
SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns.  If you’d like to contact us regarding this matter, please use the information listed below.
Sincerely,
Geraldine R[redacted]
SiriusXM Corporate Solutions Team
###-###-#### ([redacted])