Telemarketer from Easy Readers Service called my elderly mother who is suffering from Alzheimer's disease and dementia and talked her into subscribing to a magazine service for $per month which she can not afford and has no use forWhen we found out about it the business was contacted by phone and the situation was explained to them and a request was made to cancel the subscriptions which they refused to do even though it is clear they are taking advantage of a elderly woman with dementia
I am writing to ask you for help on behalf of my brother-in-lawHe is receiving and being billed for numerous magazines that he insists he never orderedCurrently I have a list of eleven that he has receivedHis last name is misspelled on the labels and the billing statements and since he was getting pills by mail with the same spelling we assume that this company purchased his name and debit card number from themHe is elderly, housebound, very limited means, eyesight is so poor that he can’t read and has no interest in the magazines he is receivingTheir billing statements never say what magazine they are for and all money they have received from him comes from his debit cardI have returned several billing statements asking for cancellation and outlining his physical and financial conditionTheir response is that they contacted him by phone and he was in agreement which he denies and that they also sent him a letter by priority mailI monitor his mail as he does not open it
My mother had a stroke and the company keeps calling her , harassing phone calls, and asked her to buy more magazinesShe finally said okShe does not rememberShe currently is is no position to make purchases as she cannot remember even what year it isI tried to call for her and the woman was so rude and telling me they called and she said yes so she has to keep paying and getting magazineI asked how I can cancel or whom I can speak withShe was beyond rude and wouldn't answerShe made me get my mother on who then told her she wants me to be added to her account to make decisions & the woman will
Not add me unless power of attorney is to meThere is no option for me to help my mother in this situation unless we do soMy mom repeatedly asked for me to be in charge and she said noShe also told us there is no legal department and we just need to payI asked if I get power of attorney I can speak w someone about cancelling or our options to which she refused to answer
Repmisled me on payment issuesThey recorded part of the conversation between the rep & I, but not all - including when I had specifically asked questions concerning how much , how often & for how longThey will not let me cancel this service either
Shortly after saying "Yes" to their sales pitch, within a few days, I called back to cancel They wouldn't let me I tried again later, and they re-worked the payment plan, which was (or was it 5?) years of magazine subscriptions that they wanted me to pay monthly on for a sped up period of years, originally They cut the payment in half I called back some time later and said I just wanted to cancel my subscriptions Two years had gone by, by this time, approximately They said that the contract I agreed to didn't let me cancel Since when can you not cancel a subscription? I told them to just quit sending the magazines They said they couldn't So I quit paying and changed my account so they couldn't draw any more money out of it Now they are threatening a collection agency I have a fantastic credit record But this just upsets me so much I want them to quit sending the magazines and quit hassling me Please help me
This is a terrible company They talk you into buying some magazine subscription and entering a contest They make you feel obligated to buy magazines , and pay for a two your subscription Then when you try to cancel your order they tell you you can't because they already paid for your magazines Then they never stop trying to harass you to make payments I had to change my credit card to prevent them from taking an automatic payment There is a good reason they have an F rating
I am victim of the telemarketer soliciting for magazine sales via a great prize or sweepstakes contest that I do not recall enteringThey called me on the phone and said they were sending me a Womens diamond watch because I'm a preferred credit card holderI stupidly gave account info over the phone and now they wont let me cancelI recorded the telephone conversation when I signed up and this statement below made me believe I can cancel at anytime, but they would like me to stay the full length without cancelling (of course they
would)Here is the statement directly from the recorded call:
"You do understand that we must make a financial commitment to the publisher for the full length of your service in order to guarantee you a frozen price; so of course, you need to stay with us for the full length without cancelling, but don't forget you can change your magazines at any time during the life of the order at no chargeAfter the tone please state Yes or No"
When I called t
I have tried to cancel a number of times .they say I cant and they have me on recorder I have listen to it at the time I was on numerous narcotics plus a sleeping medicine for chronic pain I told her I sounded like I was on this medicine and was unable to know what I was doing I also told her I would get a doctors note stating so.she said that it did not matter and if I was on this medicine I should have been used to it.she said she would send it to a collection agency I am on disability and cant afford this
I received a notice from a credit investigator stating I owed $ I had the option to pay $and close the account or pay the full amount and receive the magazines I choose the first option This payment was posted on back account November 1, I received another letter from a credit investigator dated November 7, stating I owed $as a final payment I called the investigator and was informed that there were TWO accounts in my name I am unaware of there being two accounts and why is there two accounts for the same address going to the same person? She stated that the first payment was for closing the renewal and the other was a final payment for the second account
This business is a scamThey called me up and said I had won a contest and I would only have to pay a small fee and shipping of $a one time feeThey send me a bill for $and I called them up immediately to ask why I was being chargedThey told me it was for the magazinesI asked them to cancel immediately and they refused saying I had signed for themI did not and have contacted my bank to cancel my debit cardThey are still billing me and I called againThey are threatening to report me to the credit bureauI spoke to a Jodie B***, she refused to let me talk to a supervisor telling me throughout the conversation" well it's not going to happen." I am very concernedMy credit is in good standing and these people are threatening to ruin itPlease helpI have read articles they are scamming people all the timeWhy are they allowed to do this to peopleI live in Illinois.....do I need to file here as well? I just got out of College, I do not make enough to pay me
I want to cancel this subscription to these magazines and I am told I have an agreement This was an over the phone conversation I was told I can not cancel this for yearsI did not sign any agreement and was told if I do not pay they will debit my credit card
Please help me with this
My account # is: ***
Thank you,
*** ***
I called United Readers service and cancelled my service on August 31, No one has record of thatI cancelled because the magazines I asked for I did not getI wanted fashion magazines Cosmopolitan and VogueThey sent me all other kinds of magazinesThey also promised a $gift card to Walmart that they never sentThey billed me also $per month from July to OctoberThey are now calling me wanting to bill me in excess of $
At this point I want nothing from United Readers but to be left alone
This magazine service contacted me via cell phone advertising free magazine servicesIn addition to the free magazines my name would be placed into a sweepstakes contest with the potential of winning a carIn addition to winning a car I also received a diamond watch which turned out to be a toy watch of some sortAll this company needed was for me to be transferred to a supervisor and confirm the offer with a $shipping & handling feeThis supervisor pitched a very long drawn out agreement that wasn't clear but all I would have to do is answer "yes"It was a month later that I realized that this service had draft an amount of $monthly from my credit card account that to my knowledge I never gave permission toThe fees were deducted from my account for several months because I didn't know how or who to respond to for a situation like this until about a month ago I contacted my credit card company and filed a fraudulent activityI also attempted to find a way to con
Found fraudulent charges to my credit card starting in Dec and into JanAbout $or so eachThese are unauthorizedThe company is called United Readers ServiceI have had several phone calls from a number in Los Angeles,CA complaining of no paymentThe number is 213-233-Have accepted,authorized,or wanted their product or serviceMy number is also on the "Do Not Call" listI tried contacting them and when I did they said they would cancelTHEY DID NOT I have never seen ANY correspondence or signed anything with them
I have contacted my credit card company and the local Revdex.com in Murfreesboro,TN alsoThe charges appear to be from out of the USThey threaten to turn you over to collections if no payment
They were cited by the *** in for the very conduct they are now doing
In November they called me and asked me to complete a survey I told them I would but I wanted to cancel me subscription and would not authorize any additional funds They completed the survey, asking me what magazines would interest me and then said they renewed my subscriptions to which I replied no, I was cancelling and not authorizing any moneyThey ignored me and hung up, and a charge was placed on my November credit card statement for $ I put I block on my credit card and they have been calling me saying I owe them moneyI tell them how do I cancel this service and they ignore me They send one magazine a month and charge $ They have been doing this for six months and now I am going to collections How do I cancel?
Magazine sales over the phone with continued calls until agreeing to purchase magazines Promotional items given to justify the sales pitch Didn't completely understand what I was agreeing to Cost of magazines exceptionally high I gave credit card number and am locked into month payments of $for magazines Tried to cancel and they tell me I signed a contract I have no written contract When my family realized what was happening we called company to cancel They only took info said can't cancel and if I don't pay by 1st of month they take from my credit card account
Credit card company is also filing complaint as one month did get paid by credit card Octof Have paid months to date
I signed up for the magazine serviceI was told that I had two weeks to ancell if I was not happyI got my welcome package and I regused it and sent it back with in a weekThey still kept chsrging me for the magazinesI callled the company and was treated very rudelyI told the lady that I talked to that I did not want to receive the magazines anymoreShe told me that I had days to cancell and that it was too lateI told her that the kady who signed me up said that I had weeksShe said that in my welcome package it said thatI told her that I did not open my package that I refused it when I received it snd that it was sent back to themI told her that I had called before and that they told me to send my welcome package back and that that would cancell everythingThe lady said very rudely that it was too late that there was nothing she could doI told her that I only made a verbal commitment that I never signed a contractShe said that if I didn’t pay they would send me
I tried to cancel my service with them on 3/10/at 12:I spoke to Jodi and she said it doesn't matter what I do I can never cancel my service that I have more pymts of $I told her I am unhappy and that I never get the magazines and That I want to cancel and I should be able to cancel anytime I want I want a refund for this month and to no linger be charged
I have had an account with this company for about a year now and have tried to cancel my membership twice with no resolutionThe company states that I agreed upon a year contract which I did not I have tried to explain to them that I lost my job and am no longer able to make payments but they refuse to cancel, and have threatened to send the bill to collections The customer service representative then started to yell at me when I tried to speak to someone in management
I Just started with them in January and now it's march
I haven't received an issue yet though they been getting my money
So I wrote an email asking for them to cancel my membership and to be honest I would like my money back
for the first two payments of because I haven't got no books
Telemarketer from Easy Readers Service called my elderly mother who is suffering from Alzheimer's disease and dementia and talked her into subscribing to a magazine service for $per month which she can not afford and has no use forWhen we found out about it the business was contacted by phone and the situation was explained to them and a request was made to cancel the subscriptions which they refused to do even though it is clear they are taking advantage of a elderly woman with dementia
I am writing to ask you for help on behalf of my brother-in-lawHe is receiving and being billed for numerous magazines that he insists he never orderedCurrently I have a list of eleven that he has receivedHis last name is misspelled on the labels and the billing statements and since he was getting pills by mail with the same spelling we assume that this company purchased his name and debit card number from themHe is elderly, housebound, very limited means, eyesight is so poor that he can’t read and has no interest in the magazines he is receivingTheir billing statements never say what magazine they are for and all money they have received from him comes from his debit cardI have returned several billing statements asking for cancellation and outlining his physical and financial conditionTheir response is that they contacted him by phone and he was in agreement which he denies and that they also sent him a letter by priority mailI monitor his mail as he does not open it
My mother had a stroke and the company keeps calling her , harassing phone calls, and asked her to buy more magazinesShe finally said okShe does not rememberShe currently is is no position to make purchases as she cannot remember even what year it isI tried to call for her and the woman was so rude and telling me they called and she said yes so she has to keep paying and getting magazineI asked how I can cancel or whom I can speak withShe was beyond rude and wouldn't answerShe made me get my mother on who then told her she wants me to be added to her account to make decisions & the woman will
Not add me unless power of attorney is to meThere is no option for me to help my mother in this situation unless we do soMy mom repeatedly asked for me to be in charge and she said noShe also told us there is no legal department and we just need to payI asked if I get power of attorney I can speak w someone about cancelling or our options to which she refused to answer
Repmisled me on payment issuesThey recorded part of the conversation between the rep & I, but not all - including when I had specifically asked questions concerning how much , how often & for how longThey will not let me cancel this service either
Shortly after saying "Yes" to their sales pitch, within a few days, I called back to cancel They wouldn't let me I tried again later, and they re-worked the payment plan, which was (or was it 5?) years of magazine subscriptions that they wanted me to pay monthly on for a sped up period of years, originally They cut the payment in half I called back some time later and said I just wanted to cancel my subscriptions Two years had gone by, by this time, approximately They said that the contract I agreed to didn't let me cancel Since when can you not cancel a subscription? I told them to just quit sending the magazines They said they couldn't So I quit paying and changed my account so they couldn't draw any more money out of it Now they are threatening a collection agency I have a fantastic credit record But this just upsets me so much I want them to quit sending the magazines and quit hassling me Please help me
This is a terrible company They talk you into buying some magazine subscription and entering a contest They make you feel obligated to buy magazines , and pay for a two your subscription Then when you try to cancel your order they tell you you can't because they already paid for your magazines Then they never stop trying to harass you to make payments I had to change my credit card to prevent them from taking an automatic payment There is a good reason they have an F rating
I am victim of the telemarketer soliciting for magazine sales via a great prize or sweepstakes contest that I do not recall enteringThey called me on the phone and said they were sending me a Womens diamond watch because I'm a preferred credit card holderI stupidly gave account info over the phone and now they wont let me cancelI recorded the telephone conversation when I signed up and this statement below made me believe I can cancel at anytime, but they would like me to stay the full length without cancelling (of course they
would)Here is the statement directly from the recorded call:
"You do understand that we must make a financial commitment to the publisher for the full length of your service in order to guarantee you a frozen price; so of course, you need to stay with us for the full length without cancelling, but don't forget you can change your magazines at any time during the life of the order at no chargeAfter the tone please state Yes or No"
When I called t
I have tried to cancel a number of times .they say I cant and they have me on recorder I have listen to it at the time I was on numerous narcotics plus a sleeping medicine for chronic pain I told her I sounded like I was on this medicine and was unable to know what I was doing I also told her I would get a doctors note stating so.she said that it did not matter and if I was on this medicine I should have been used to it.she said she would send it to a collection agency I am on disability and cant afford this
I received a notice from a credit investigator stating I owed $ I had the option to pay $and close the account or pay the full amount and receive the magazines I choose the first option This payment was posted on back account November 1, I received another letter from a credit investigator dated November 7, stating I owed $as a final payment I called the investigator and was informed that there were TWO accounts in my name I am unaware of there being two accounts and why is there two accounts for the same address going to the same person? She stated that the first payment was for closing the renewal and the other was a final payment for the second account
This business is a scamThey called me up and said I had won a contest and I would only have to pay a small fee and shipping of $a one time feeThey send me a bill for $and I called them up immediately to ask why I was being chargedThey told me it was for the magazinesI asked them to cancel immediately and they refused saying I had signed for themI did not and have contacted my bank to cancel my debit cardThey are still billing me and I called againThey are threatening to report me to the credit bureauI spoke to a Jodie B***, she refused to let me talk to a supervisor telling me throughout the conversation" well it's not going to happen." I am very concernedMy credit is in good standing and these people are threatening to ruin itPlease helpI have read articles they are scamming people all the timeWhy are they allowed to do this to peopleI live in Illinois.....do I need to file here as well? I just got out of College, I do not make enough to pay me
I want to cancel this subscription to these magazines and I am told I have an agreement This was an over the phone conversation I was told I can not cancel this for yearsI did not sign any agreement and was told if I do not pay they will debit my credit card
Please help me with this
My account # is: ***
Thank you,
*** ***
I called United Readers service and cancelled my service on August 31, No one has record of thatI cancelled because the magazines I asked for I did not getI wanted fashion magazines Cosmopolitan and VogueThey sent me all other kinds of magazinesThey also promised a $gift card to Walmart that they never sentThey billed me also $per month from July to OctoberThey are now calling me wanting to bill me in excess of $
At this point I want nothing from United Readers but to be left alone
This magazine service contacted me via cell phone advertising free magazine servicesIn addition to the free magazines my name would be placed into a sweepstakes contest with the potential of winning a carIn addition to winning a car I also received a diamond watch which turned out to be a toy watch of some sortAll this company needed was for me to be transferred to a supervisor and confirm the offer with a $shipping & handling feeThis supervisor pitched a very long drawn out agreement that wasn't clear but all I would have to do is answer "yes"It was a month later that I realized that this service had draft an amount of $monthly from my credit card account that to my knowledge I never gave permission toThe fees were deducted from my account for several months because I didn't know how or who to respond to for a situation like this until about a month ago I contacted my credit card company and filed a fraudulent activityI also attempted to find a way to con
Found fraudulent charges to my credit card starting in Dec and into JanAbout $or so eachThese are unauthorizedThe company is called United Readers ServiceI have had several phone calls from a number in Los Angeles,CA complaining of no paymentThe number is 213-233-Have accepted,authorized,or wanted their product or serviceMy number is also on the "Do Not Call" listI tried contacting them and when I did they said they would cancelTHEY DID NOT I have never seen ANY correspondence or signed anything with them
I have contacted my credit card company and the local Revdex.com in Murfreesboro,TN alsoThe charges appear to be from out of the USThey threaten to turn you over to collections if no payment
They were cited by the *** in for the very conduct they are now doing
In November they called me and asked me to complete a survey I told them I would but I wanted to cancel me subscription and would not authorize any additional funds They completed the survey, asking me what magazines would interest me and then said they renewed my subscriptions to which I replied no, I was cancelling and not authorizing any moneyThey ignored me and hung up, and a charge was placed on my November credit card statement for $ I put I block on my credit card and they have been calling me saying I owe them moneyI tell them how do I cancel this service and they ignore me They send one magazine a month and charge $ They have been doing this for six months and now I am going to collections How do I cancel?
Magazine sales over the phone with continued calls until agreeing to purchase magazines Promotional items given to justify the sales pitch Didn't completely understand what I was agreeing to Cost of magazines exceptionally high I gave credit card number and am locked into month payments of $for magazines Tried to cancel and they tell me I signed a contract I have no written contract When my family realized what was happening we called company to cancel They only took info said can't cancel and if I don't pay by 1st of month they take from my credit card account
Credit card company is also filing complaint as one month did get paid by credit card Octof Have paid months to date
I signed up for the magazine serviceI was told that I had two weeks to ancell if I was not happyI got my welcome package and I regused it and sent it back with in a weekThey still kept chsrging me for the magazinesI callled the company and was treated very rudelyI told the lady that I talked to that I did not want to receive the magazines anymoreShe told me that I had days to cancell and that it was too lateI told her that the kady who signed me up said that I had weeksShe said that in my welcome package it said thatI told her that I did not open my package that I refused it when I received it snd that it was sent back to themI told her that I had called before and that they told me to send my welcome package back and that that would cancell everythingThe lady said very rudely that it was too late that there was nothing she could doI told her that I only made a verbal commitment that I never signed a contractShe said that if I didn’t pay they would send me
I tried to cancel my service with them on 3/10/at 12:I spoke to Jodi and she said it doesn't matter what I do I can never cancel my service that I have more pymts of $I told her I am unhappy and that I never get the magazines and That I want to cancel and I should be able to cancel anytime I want I want a refund for this month and to no linger be charged
I have had an account with this company for about a year now and have tried to cancel my membership twice with no resolutionThe company states that I agreed upon a year contract which I did not I have tried to explain to them that I lost my job and am no longer able to make payments but they refuse to cancel, and have threatened to send the bill to collections The customer service representative then started to yell at me when I tried to speak to someone in management
I Just started with them in January and now it's march
I haven't received an issue yet though they been getting my money
So I wrote an email asking for them to cancel my membership and to be honest I would like my money back
for the first two payments of because I haven't got no books