Skilken Properties

July 13, Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Mr [redacted] ’s complaint allegedly stating DCI has called over one-hundred times in the past two years looking for someone who’s not at my numberHaving researched this matter, please note the following; DCI has attempted to contact a consumer at the phone number [redacted] DCI’s call logs show DCI did not make any calls to [redacted] in Since January 2017, eight (8) calls have been placedIn reviewing our records, DCI has not been notified of a wrong number until receiving this complaintWe have removed the phone number from our database and placed on our internal Do Not Call listDCI will not attempt any further contact with Mr [redacted] Thank you for allowing me to assist with this matterThis complaint has been directed toward Diversified Consultants, Incorporated; however, DCI has no wrongdoing in this matterSincerely,

Date: May 9, Dear Ms [redacted] Thank you for contacting Diversified Consultants Incorporated, (DCI)DCI is in receipt of Ms [redacted] ’s complaint stating that she paid Verizon directly and in full, but was told her credit report would be updated as closed for an amount less than owed; not paid in fullMs [redacted] ’s desired resolution is to have the account updated accordingly as paid in fullHaving researched this matter, please note the following: On April 18, 2018, Verizon placed an account with DCI for collections on a balance of $DCI mailed Ms [redacted] an initial balance letter on April 24, 2018, regarding the account balanceUpon receipt of Ms [redacted] ’s Revdex.com complaint DCI notified Verizon of the disputeDCI received notification from Verizon stating the account will be updated as paid in full when the Credit Bureau processes the updated informationOn May 7, 2018, Verzion notified DCI of a partial payment in the amount of $being paid directly to Verizon, leaving a balance of $DCI has closed the account internallyDCI does not do credit reporting for Verizon, Ms [redacted] will need to contact Verizon in regards to the credit reportShould Ms [redacted] have any questions please contact Verizon directlyThis complaint was forwarded to Diversified Consultants Inc.; however, DCI has no wrongdoing in this matterSincerely, [redacted] | Consumer Resolution Analyst Phone: (502) 907-| [redacted] Diversified Consultants, IncP.OBox – Jacksonville, Florida 32255-| (904) 247-| 1-(800)-771-| DCICOLLECT.com

Date: May 23, Dear Ms [redacted] , Thank you for contacting Diversified Consultants Incorporated, (DCI)DCI is in receipt of Ms [redacted] ’s complaint stating that DCI updated the account information to the Credit Reporting Agencies incorrectlyMs [redacted] ’s desired resolution is to have the account removed from her credit reportHaving researched this matter, please note the following: On April 6, 2015, Sprint placed an account with DCI for collections on a balance of $DCI attempted to contact Ms [redacted] by phone with no successIn compliance with the Fair Credit Reporting Act, DCI submitted the account to the Credit Reporting Agencies as an open collection account on June 8, On October 30, 2015, DCI received mail correspondence from Ms [redacted] , requesting validation and to only be contacted via mailDCI updated the account status internally as a dispute, updated the Credit Reporting Agencies as a dispute and notified Sprint of the disputeDCI mailed validation to the mailing address provided on the correspondence on November 7, Ms [redacted] contacted DCI on February 15, 2018, requesting to close the account for an amount less than owed and stating she did not remember the accountDCI and Ms [redacted] agreed to close the account for $DCI closed the account internally and updated the Credit Reporting Agencies as closed for an amount less than owed

Date: March 5, Dear Ms [redacted] , Thank you for contacting Diversified Consultants Incorporated, (DCI)DCI is in receipt of Mr [redacted] complaint requesting to receive no further telephone calls from DCIHaving researched this matter, please note the following: DCI has added Mr [redacted] telephone number, listed in this complaint, to our internal Do Not Call ListMr [redacted] will no longer receive telephone communication from DCIShould Mr [redacted] need further assistance please contact myself, [redacted] at the telephone number provided below and I will be happy to assistThis complaint was forwarded to Diversified Consultants Inc., however, DCI has no wrongdoing in this matterSincerely,

Please see the attached Thank you

May 24, Diversified Consultants, Inc(DCI) acknowledges receipt of the above-referenced complaint that was submitted to the Revdex.com Serving Northeast Florida & Southeast Atlantic on May 18, DCI understands Mr [redacted] has stated DCI failed to provide validation as requested and must therefore remove the account from his credit reportDCI has reviewed this matter and the findings are belowOn October 25, 2017, Comcast Cable placed an account with DCI for collection for Mr [redacted] in the amount of $Calls were placed to Mr [redacted] ; however, contact was not madeOn January 10, 2018, DCI received notice through the credit bureau that Mr [redacted] disputed the accountDCI placed the account into a dispute status and updated Mr [redacted] credit report to reflect the account as disputedThis was an accurate reporting of the account and complied with the Fair Credit Reporting ActDCI requested validation information from the creditorOn May 23, 2018, the creditor re-called the accountDCI closed the account and returned it to the creditorDCI has requested its entry be removed from Mr [redacted] credit reportDCI cannot affect a change in whether the creditor or another entity has or will later report the account on Mr [redacted] credit reportDCI also cannot affect a change as to when the credit bureau processes the deletion request DCI submitted relating to the accountDCI does not own the account and has no control over whether the creditor pursues further collection activity relating to the accountMr [redacted] may contact the creditor directly for any further questions regarding this matterSincerely,

September 27, Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Ms***’ complaint stating she has no contract with DCI, therefore she does not owe them anythingMs [redacted] would like the account removed from her credit reportHaving researched this matter, please note the following: On 7/31/2017, AT&T U-Verse placed the account with DCI for collection with a balance of $On 8/2/2017, DCI mailed Ms [redacted] an initial balance letter providing her the right to disputeDCI attempted phone contact with no successIn response to Ms [redacted] claiming she does not have a contract with DCI, DCI is a third party collection agency and does not need nor require a contract with consumersDCI has a contractual agreement with AT&T to perform collections on their behalfAt this time, DCI has placed the account in dispute status and updated the credit bureaus accordinglyValidation documents have been requested to be mailed to Ms [redacted] addressMs [redacted] will not receive any further contact from DCIShould she have any further questions or concerns, she may contact DCI and an agent will assistThank you for allowing me to assist with this matterThis complaint has been directed toward Diversified Consultants, Incorporated; however, DCI has no wrongdoing in this matter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Please see the attached thank you

Date: June 8, Dear Ms [redacted] Thank you for contacting Diversified Consultants Incorporated, (DCI)DCI is in receipt of [redacted] complaint stating validation was requested in April of this year but was not received [redacted] desired resolution is to have the account removed from her credit reportHaving researched this matter, please note the following: On November 16, 2017, Comcast placed an account with DCI for collections on a balance of $DCI attempted to contact you by phone with no successIn compliance with the Fair Credit Reporting Act, DCI submitted the account to the Credit Reporting Agencies as an open collection account on February 8, DCI received mail correspondence from [redacted] on April 23, 2018, requesting validation of the accountDCI updated the account status internally as a dispute, updated the Credit Reporting Agencies as a dispute, and notified Comcast of the disputeOn April 27, 2018, validation was mailed to the address provided on the correspondenceOn May 3, 2018, DCI received a notification from the Credit Bureau on behalf of MsMangum stating the account is fraudulentDCI notified Comcast of the fraud claimTo allow for a proper fraud investigation Comcast advises [redacted] to contact them through their online fraud website www.xfinity.com/fraudclaimform or the fraud hotline 1-844-335-As of today, June 7, 2018, DCI has closed the account internallyDCI has requested its entry be removed from your credit reportDCI cannot affect a change in whether the creditor or another entity has reported the account on your credit reportDCI also cannot affect a change as to when the credit bureau processes the deletion request DCI submitted relating P.OBox – Jacksonville, Florida 32255-| (904) 247-| 1-(800)-771-| DCICOLLECT.com to the accountThe AUD number for the referenced deletion for [redacted] records is [redacted] DCI has attached validation for [redacted] to reviewShould [redacted] have any questions, please contact Comcast directlyThis complaint was forwarded to Diversified Consultants Inc.; however, DCI has no wrongdoing in this matterSincerely,

May 18, Dear Ms [redacted] , Diversified Consultants, Inc(DCI) acknowledges receipt of the above-referenced complaint that was submitted to the Revdex.com Serving Northeast Florida & Southeast Atlantic on May 10, DCI understands Mr [redacted] has explained that he does not believe the account placed with DCI belongs to him, but he will pay the account if it will be removed from his credit reportDCI has reviewed this matter and the findings are belowOn February 5, 2018, AT&T Mobility placed the above referenced account with DCI for collection for Mr [redacted] in the amount of $On February 8, 2018, an initial collection notice was mailed to Mr***, which provided him with notice of the account and his right to dispute the account within days of receiptThe notice was mailed to the address listed in Mr***’s complaintDCI has no record of a mail return of this letterDCI has no record of receiving a dispute notice within the 30-day validation periodOn March 26, 2018, in compliance with the Fair Credit Reporting Act (FCRA), the account was reported on Mr***’s credit reportOn April 26, 2018, DCI spoke with Mr [redacted] who stated that he is living in Germany and would pay the account if it will be deleted from his credit reportDCI spoke with Mr [redacted] on other occasions and explained that the credit report would be updated to reflect the account as paid if he in fact paid the accountDCI has placed the account into a dispute status and requested validation information from the creditor, which will be mailed to Mr [redacted] upon receiptAlthough the account was reported accurately and in compliance with the FCRA, as a courtesy to Mr***, DCI has requested its entry be removed from his credit reportP.OBox – Jacksonville, Florida 32255-| (904) 247-| 1-(800)-771-| DCICOLLECT.com DCI cannot affect a change in whether the creditor or another entity has or will later report the account on Mr***’s credit reportDCI also cannot affect a change as to when the credit bureau processes the deletion request DCI submitted relating to the accountMr [redacted] may contact DCI at [redacted] to discuss the accountSincerely,

October 6, Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Ms [redacted] complaint stating the account is not accurate and needs it to be deleted off her credit reportHaving researched the matter, please note the following: On 5/19/2017, Comcast Cable placed the account with DCI for collection in the amount of $On 5/24/2017, DCI mailed an initial collection notice to Ms [redacted] address providing her the right to disputeDCI attempted phone contact with no successAt this time, DCI has closed the account in our office and a credit deletion has been submitted to the credit reporting agenciesA Texas dispute letter and validation documents have been requested to be mailed to Ms [redacted] addressDCI will not attempt any further contact with Ms [redacted] Should Ms [redacted] have any further questions or would be interested in resolving her account, she may contact DCI and an agent will assistThank you for allowing me to assist with this matterThis complaint was directed to Diversified Consultants, Incorporated; however, DCI only services the debt and has no wrongdoing in this matterSincerely,

Date: May 15, Dear Ms [redacted] Thank you for contacting Diversified Consultants Incorporated (DCI)DCI is in receipt of Ms [redacted] ’s complaint requesting DCI to cease and desist all communication efforts regarding the above list accountHaving researched this matter, please note the following: DCI would be happy to assist in this matter, DCI has closed the account placed with DCIMs [redacted] will no longer receive communication from DCIWe have also forwarded a copy of her complaint to the client that placed this account with us, Jefferson Capital Systems, LLC (Jefferson Capital) and based on your dispute they are terminating any further action on this accountShould Ms [redacted] need any further assistance please contact Jefferson CapitalThank you for allowing me to assist you in this matterThis complaint was forwarded to Diversified Consultants Inc., however, DCI has no wrongdoing in this matterSincerely, [redacted] | Consumer Resolution Analyst [redacted] Diversified Consultants, IncP.OBox – Jacksonville, Florida 32255-| (904) 247-| 1-(800)-771-| DCICOLLECT.com

Date: May 9, 2018 Dear Ms. [redacted] , Thank you for contacting Diversified Consultants Incorporated, (DCI). DCI is in receipt of Ms. [redacted] complaint stating that she has never been provided validation after multiple requests. Ms. [redacted] desired resolution is to have the account... removed from her credit report. Having researched this matter, please note the following: On April 24, 2017, Sprint placed an account with DCI for collections on a balance of $1,194.58. DCI attempted to contact Ms. [redacted] by phone with no success. In compliance with the Fair Credit Reporting Act, DCI submitted the account to the Credit Reporting Agencies as an open collection account on June 24, 2017. On April 23, 2018, DCI received mail correspondence from Ms. [redacted] requesting validation. DCI updated the account status internally as a dispute, updated the Credit Reporting Agencies as a dispute and notified Sprint of the dispute. DCI mailed validation from Sprint to the address provided on the correspondence on April 25, 2018. Upon receipt of Ms. [redacted] RevDex.com complaint, DCI has attached validation provided from Sprint to be reviewed by Ms. [redacted] . The account will remain in dispute status until the dispute is resolved. In accordance with the Fair Credit Reporting Act, it is the practice of DCI to report the true and accurate status of an account. DCI does not remove accounts from Credit Bureaus.

September 27, Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Ms [redacted] complaint stating she has no knowledge of this third party collection agency (DCI)Ms [redacted] requests the debt be removed from her credit reportHaving researched this matter, please note the following: On 4/17/2017, Comcast Cable placed the account with DCI for collection with a balance of $DCI attempted phone contact with no successOn 9/25/2017, DCI notified Comcast Cable of Ms [redacted] complaintUpon review, Comcast recalled the account from our office and a credit deletion has been submitted to the credit reporting agenciesMs [redacted] will not receive any further contact from DCIShould Ms [redacted] have any further questions or concerns, she will need to contact Comcast Cable, directlyThank you for allowing me to assist with this matterThis complaint has been directed toward Diversified Consultants, Incorporated; however, DCI has no wrongdoing in this matterSincerely,

June 13, Diversified Consultants, Inc(DCI) acknowledges receipt of the above-referenced complaint that was submitted to the Revdex.com Serving Northeast Florida & Southeast Atlantic on June 6, DCI understands [redacted] has stated the account placed with DCI for collection is the result of identity theft and requests it be removed from her credit reportDCI has reviewed this matter and the findings are belowOn March 23, 2018, Comcast Cable placed an account with DCI for collection for [redacted] in the amount of $1,On March 28, 2018, an initial collection notice was mailed for the accountOn May 22, 2018, in compliance with the Fair Credit Reporting Act (FCRA), the account was reported to the credit bureauOn June 4, 2018, DCI spoke with [redacted] who stated the account is the result of identity theftDCI updated the account to a fraud status [redacted] must contact the creditor at: https://www.xfinity.com/fraudclaimform or their fraud hotline: 844-335-in order for her identity theft claim to be processed and investigatedOn June 8, 2018, the creditor re-called the accountDCI closed the account and returned it to the creditorDCI will conduct no further collection activity regarding this matterhas requested its entry be removed from [redacted] ***’s credit reportDCI cannot affect a change in whether the creditor or another entity has or will later report the account on [redacted] ***’s credit reportDCI also cannot affect a change as to when the credit bureau processes the deletion request DCI submitted relating to the accountSincerely,

October 5, Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Ms [redacted] ’s complaint stating that the account is reporting incorrectly to her credit reportHaving researched the matter, please note the following: On 5/9/2017, Sprint placed the account with DCI for collection in the amount of $2,On 5/17/2017, DCI mailed an initial collection notice to Ms [redacted] ’s address providing her the right to disputeDCI attempted phone contact with no success until 5/16/On 5/11/DCI received an adjustment of $decreasing the balance to $On 5/16/2017, DCI attempted phone contact with Ms [redacted] , at which time, she asked the agent to hold on but never returned and the call was then disconnectedOn 5/30/2017, DCI made contact again with Ms [redacted] ; she stated she disputed the account because she returned the equipmentAt that time, DCI placed the account in dispute and updated the credit bureaus accordinglyOn 7/7/2017, Ms [redacted] made phone contact with DCI at which time she settled the account in the amount of $At that time, the account was closed in our office as ‘Settled in Full.’ In reviewing the account, DCI has found a discrepancy in credit reportingDue to this error, DCI has requested a credit deletion to be submitted to the credit reporting agenciesThe account remains is closed in our office and has been recalled to SprintMs [redacted] will not receive any further contact from DCIShould she have any further questions or concerns regarding the account, she will need to contact Sprint, directlyThank you for allowing me to assist with this matter

Complaint: [redacted] I am rejecting this response because: although DCI states written and phone communication was attempted, there was nothing received on my end I have not received any phone calls or mailings Again, I request this alleged debt be removed as the company has violated the FCRA with failing to properly validate this alleged debt Regards, [redacted] ***

October 4, 2017 Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Mr*** complaint stating he submitted a fraud claim with Sprint and sent copies of his birth certificate and passport showing he recently turned eighteenMr
*** would like the account to be removed from his credit reportHaving researched the matter, please note the following: On 7/21/2017, Sprint placed the account with DCI for collection in the amount of $DCI attempted contact with no success. DCI has closed the account in our office and will not attempt any further contact with Mr***A credit deletion has been submitted to the credit reporting agencies and a Texas dispute letter has been requested to be mailed to Mr. *** addressShould Mr*** have any further questions or concerns, he may contact DCI and an agent will assist. Thank you for allowing me to assist with this matter. This complaint has been directed toward Diversified Consultants, Incorporated; however, DCI has no wrongdoing in this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***