Skilken Properties

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

July 10, 2017 Dear Ms***, Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Ms*** complaint claiming she has been called multiple times for the past yearMs*** states she does not have any outstanding debt and someone
mistakenly gave them my numberMs*** request that all calls ceaseHaving researched this matter, please note the following: DCI has attempted to contact a consumer at the phone number *** ***In reviewing our records, DCI has not been notified of a wrong number until receiving this complaintWe have removed the phone number and added the number to our internal Do Not Call listMs*** will not receive any further contact from our office. Thank you for allowing me to assist with this matter. This complaint was directed towards, Diversified Consultants, Inc., however; DCI has no wrongdoing in this matter. Sincerely,

October 10, 2017 Thank you for contacting Diversified Consultants, Inc. (DCI). DCI is in receipt of Mr. *** complaint stating he was unaware of the account and never been contacted by DCI in regards to it. Mr. *** requests the account be removed from his credit report and with agreement of the creditor not selling or transferring the account. Having researched the matter, please note the following: On 5/23/2017, Time Warner Cable placed the account with DCI for collection in the amount of $929.23. On 5/24/2017, DCI mailed an initial collection notice to Mr. *** address providing him the right to dispute. DCI attempted phone contact with no success. On 9/5/2017, DCI received notice of Mr. *** disputing with the credit bureaus. At that time, DCI placed the account in dispute and updated the credit bureaus accordingly. DCI has requested validation documents to be mailed to Mr. *** address. DCI will not attempt any further contact with Mr. ***. Should he have any further questions or would be interested in resolving the account, he may contact DCI and an agent will assist. Thank you for allowing me to assist with this matter. This complaint was directed to Diversified Consultants, Incorporated; however, DCI only services the debt and has no wrongdoing in this matter. Sincerely,

October 4, 2017 Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Ms***’ complaint stating she did not have an account with AT&T this year, she had Comcast CableMs*** requests the account be removed from her credit reportHaving
researched the matter, please note the following: On 4/11/2017, AT&T placed the account with DCI for collection in the amount of $On 4/13/2017, an initial collection notice was mailed to Ms*** providing her the right to disputeDCI attempted phone contact with no success. On 9/8/2017, Ms*** submitted a complaint via credit bureaus claiming she disputes the accountAt that time, DCI placed the account in dispute and updated the credit bureaus accordingly. On 9/25/2017, DCI received a Revdex.com, at which time, Ms*** claimed she had service with Comcast, not AT&TDue to Ms*** claiming fraud, DCI has requested a fraud form to be mailed to Ms*** address for her to complete and return to SprintDCI has submitted a credit deletion to the credit reporting agenciesShould Ms*** have any further questions or concerns, she may contact DCI and an agent will assist. Thank you for allowing me to assist with this matter. This complaint has been directed toward Diversified Consultants, Incorporated; however, DCI has no wrongdoing in this matter. Sincerely,

Date: May 21, 2018 Dear Ms***, Thank you for contacting Diversified Consultants Incorporated, (DCI)DCI is in receipt of Mr***’ complaint requesting the account be removed from his credit report. Having researched this matter, please note the following: On July
31, 2016, Sprint placed an account with DCI for collections on a balance of $DCI mailed Mr*** an initial letter on August 4, 2016, regarding the account balance. In compliance with the Fair Credit Reporting Act, DCI submitted the account to the Credit Reporting Agencies as an open collections account on September 14, 2016. On October 4, 2016, DCI received a payment of $300.00, closing the account in full. DCI updated the account status internally as paid in full and updated the Credit Reporting Agencies as paid in full, which is an accurate reporting of the account. DCI has requested its entry be removed from your credit report as of May 18, DCI cannot affect a change in whether the creditor or another entity has reported the account on your credit reportDCI also cannot affect a change as to when the credit bureau processes the deletion request DCI submitted relating to the accountThe AUD number for Mr***’ records is ***

Date: June 1, 2018 Dear *** *** Thank you for contacting Diversified Consultants Incorporated, (DCI)DCI is in receipt of *** *** complaint stating the account is out of the statute of limitations*** *** desired outcome is to have the account removed from
her credit report. Having researched this matter, please note the following: On February 28, 2018, Dish placed an account with DCI for collections on a balance of $470.17. Dish states the delinquency date on this account is June 4, According to the Florida statute of limitations the time frame is years on a signed contract. DCI submitted the account to the Credit Reporting Agencies as an open collection account in compliance with the Fair Credit Reporting Act on April 16, 2018. DCI has closed the account due to the time frame of the account and how close it is to the statute of limitations on May 31, 2018, and DCI submitted a deletion request to the Credit Reporitng AgenciesDCI cannot affect a change in whether the creditor or another entity has reported the account on your credit reportDCI also cannot affect a change as to when the credit bureau processes the deletion request DCI submitted relating to the account. Should *** *** have any questions she may contact Dish directly. This complaint was forwarded to Diversified Consultants Inc., however, DCI has no wrongdoing in this matter. Sincerely,

Date: June 11, 2018 Dear Ms*** Thank you for contacting Diversified Consultants Incorporated (DCI)DCI is in receipt of *** *** complaint requesting DCI to cease and desist all communication efforts regarding the above list account. Having researched this matter,
please note the following: DCI would be happy to assist in this matter, DCI has closed the account placed with DCI. *** *** will no longer receive communication from DCIShould *** *** need any further assistance please contact the original creditorThank you for allowing me to assist you in this matter. This complaint was forwarded to Diversified Consultants Inc., however, DCI has no wrongdoing in this matter. Sincerely,

Diversified Consultants, Inc has received Ms***' complaintDCI is unable to locate an account with the information that she has provided.Please proved the address at the time of credit reporting, if account is listed under a different name (Maiden) please provideIf available the account
number, balance being reported and creditor name is also requested.Thank you

Date: July 3, 2018 Dear *** ***, Thank you for contacting Diversified Consultants Incorporated, (DCI)DCI is in receipt of *** *** complaint requesting validation of the account*** *** desired outcome is to have the account removed from her credit
report. Having researched this matter, please note the following: On April 3, 2018, AT&T placed an account with DCI for collections on a balance of $1,DCI attempted contact to *** *** by phone with no success. DCI submitted the account to the Credit Reporting Agencies as an open collection account in compliance with the Fair Credit Reporting Act on May 21, 2018. On May 30, 2018, DCI received correspondence from *** *** requesting validation of the accountDCI placed the account in a dispute status internally, updated the Credit Reporting Agencies as a dispute and notified AT&T of the requestDCI mailed validation of the account to *** *** on June 1, 2018. DCI closed the account internally and submitted a deletion request to the Credit Reporting Agencies on July 3, DCI cannot affect a change as to when the Credit Bureau processes the request submitted related to the accountDCI is unable to change the manner in which another company or entity may be reporting on *** *** credit report. Should MsMatherne have any questions she may contact AT&T directly. This complaint was forwarded to Diversified Consultants Inc.; however, DCI has no wrongdoing in this matter. Sincerely, *** *** | Consumer Resolution Analyst *** *** *** * *** Diversified Consultants, Inc

Date: June 5, 2018 Dear *** ***, Thank you for contacting Diversified Consultants Incorporated, (DCI)DCI is in receipt of *** *** complaint stating the account is fraudulent*** *** desired resolution is to have the account removed from her credit
report. Having researched this matter, please note the following: On April 20, 2018, Comcast placed an account with DCI for collections on a balance of $655.63. DCI mailed an initial balance letter to *** *** on April 25, 2018, regarding the account balanceAs of today, June 5, 2018, DCI has not reported the account to the Credit Reporting Agencies. On May 21, 2018, DCI contacted *** *** regarding the account*** *** stated the account is fraudulent and had never lived at the service address on fileDCI updated the account status internally as fraud and notified Comcast of the fraud claimTo allow for a proper fraud investigation Comcast advises *** *** to contact them through their online fraud website www.xfinity.com/fraudclaimform or the fraud hotline number 1-844-335-8719. Should *** *** have any questions, please contact our office directly. This complaint was forwarded to Diversified Consultants Inc.; however, DCI has no wrongdoing in this matter. Sincerely,

October 11, 2017 Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Mr***’s complaint stating he had Dish Network account a few years ago but he closed and paid in fullA couple years later, he was sent to collections and neither company attempted
to contact or send any noticeMr*** requests the account be removed from his credit reportHaving researched the matter, please note the following: On 4/26/2016, Dish Network placed the account with DCI for collection in the amount of $On 4/28/2016, DCI mailed an initial collection notice to Mr***’s address providing him the right to disputeOn 6/22/2016, Mr*** paid the account in fullAt that time, the account was closed DCI has notified Dish Network of Mr***’s complaintIn review, Dish has requested to delete the credit reportingOn 10/11/2017, DCI has submitted a credit deletion to the credit reporting agenciesMr. *** may track the status of the tradeline via AUD number (86489203)Mr*** must wait 5-30 days before his complete credit report is updated. Thank you for allowing me to assist with this matter. Sincerely,

July 13, 2017 Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Mr***’s complaint allegedly stating DCI has called over one-hundred times in the past two years looking for someone who’s not at my number. Having researched this matter, please note
the following; DCI has attempted to contact a consumer at the phone number *** ***DCI’s call logs show DCI did not make any calls to *** *** in Since January 2017, eight (8) calls have been placedIn reviewing our records, DCI has not been notified of a wrong number until receiving this complaintWe have removed the phone number from our database and placed on our internal Do Not Call listDCI will not attempt any further contact with Mr***. Thank you for allowing me to assist with this matter. This complaint has been directed toward Diversified Consultants, Incorporated; however, DCI has no wrongdoing in this matter. Sincerely,

Date: June 1, 2018 Dear *** *** Thank you for contacting Diversified Consultants Incorporated, (DCI)DCI is in receipt of *** *** complaint stating she does not have a contract with DCI an is not liable or responsible for this account*** *** desired resolution is
to have the account removed form her credit report. Having researched this matter, please note the following: DCI is a third party collection agencyDCI has a contractual agreement with Comcast for collections on their behalf, we are not required to have a contract with consumers. On November 16, 2017, Comcast placed an account with DCI for collections on a balance of $DCI mailed an initial balance letter to *** *** on November 20, 2017, regarding the account balanceIn compliance with the Fair Credit Reporting Act, DCI submitted the account to the Credit Reporting Agencies as an open collection account on February 8, 2018. Upon receipt of *** *** Revdex.com complaint, DCI has updated the account status internally as a dispute, updated the Credit Reporting Agencies as a dispute and notified Comcast of the disputeDCI has attached validation to this response for *** *** to review. *** *** account will remain is dispute status until the dispute can be resolved. Should *** *** have any questions, please contact our office directly. This complaint was forwarded to Diversified Consultants Inc.; however, DCI has no wrongdoing in this matter. Sincerely,

October 9, 2017 Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Ms***’ complaint stating she continuously receives calls from DCIMs*** states she does not have a signed contract with DCI, never done business with this company, nor is
responsible for the debtMs*** requests the account be deleted from all credit reportsHaving researched the matter, please note the following: On 7/28/2017, Comcast Cable placed the account with DCI for collection in the amount of $for MsJones-***On 8/2/2017, DCI mailed an initial collection notice to Ms***’ address providing her the right to dispute. On 9/28/2017, Ms*** made phone contact with DCI, at which time she stated she still has Comcast service and does not owe the balanceAt that time, DCI placed the account in dispute and updated the credit bureaus accordingly. In response to Ms*** stating she does not have a contract with DCI, DCI is a third party collection agency and does not need nor require a contract with consumersDCI does not own the debt but has a contractual agreement with Comcast Cable to perform collections on their behalf. On 10/3/2017, DCI received notice from Comcast that Ms*** paid Comcast directly in the amount of $185.28. The account is now closed in our office as ‘Paid in Full’ and the credit bureaus have been updated accordinglyMs. ***’ account is reporting the true and accurate status of the account and will remain. Thank you for allowing me to assist with this matter. This complaint was directed to Diversified Consultants, Incorporated; however, DCI only services the debt and has no wrongdoing in this matter. Sincerely,

October 19, 2017 Thank you for contacting Diversified Consultants, Inc(DCI)DCI is in receipt of Ms***’s complaint stating the DCI would not identify themselves or why they were callingMs*** also states that the supervisor she spoke to was dismissive and no
willingness to treat her wellMs*** would like a formal apology for the inconveniences caused by “this company” and would like to be able to call businesses who represent themselves with full transparencyHaving researched the matter, please note the following: Due to the risk of third party disclosure, DCI did not disclose the purpose of the call to Ms***DCI has placed the phone number on an internal do not call listMs*** will not receive any further contact from DCIPer DCI’s policy, any agent misconduct allegations will be reviewed and DCI will administer any disciplinary actions or up-training if warranted. Thank you for allowing me to assist with this matter. Sincerely, Danielle *** | Compliance Analyst danielle.***@dcicollect.com Diversified Consultants, Inc

Date: May 16, 2018 Dear Ms*** Thank you for contacting Diversified Consultants Incorporated, (DCI)DCI is in receipt of Ms*** complaint stating she has no knowledge of the account and does not have a contract with DCIMs*** desired outcome is to have the
account removed from her credit report. Having researched this matter, please note the following: DCI is a third party collection agencyDCI is a service provider for DirecTV for collections on their behalf, we are not required to have a contract with consumers. On December 11, 2017, DirecTV placed an account with DCI for collections on a balance of $DCI attempted contact to Ms*** by phone with no success. DCI submitted the account to the Credit Reporting Agencies as an open collection account in compliance with the Fair Credit Reporting Act on January 26, 2018. DCI received notification through the Credit Bureau from Ms*** stating inaccurate information on May 3, DCI placed the account in a dispute status internally, updated the Credit Reporting Agencies as a dispute, and notified DirecTV of the dispute. On May 9, 2018, DCI submitted a deletion request to the Credit Reporting Agencies. DCI cannot affect a change as to when the Credit Bureau processes the request submitted related to the account

We are unable to located any calls made this year to the phone number ***It is a possibility that it is a different company named DCIIf the consumer can provide the entire telephone number they are stating we are calling from, we would be able to research this matter further

Date: March 2, 2018 Dear Ms***, Thank you for contacting Diversified Consultants Inc(DCI)DCI is in receipt of Mr*** complaint stating that a fraudulent account has been reported to the Credit BureausMr*** desired resolution would be to have the account
removed from his credit report. Having researched this matter, please note the following: On February 2, 2018, EOS USA placed the account with DCI for collections with a balance of $DCI attempted to contact Mr*** with no success. On March 1, 2018, DCI received Mr*** Revdex.com ComplaintDCI updated the account to fraud status and notified EOS USA of the fraudEOS USA request Mr*** to send in a police report providing the fraud information. DCI did not report the account to the Credit Reporting Agencies and is unable to change the manner in which another company or entity may be reporting on Mr*** credit report. Thank you for allowing me to assist with this matter. This complaint was forwarded to Diversified Consultants Inc., however, DCI has no wrongdoing in this matter. Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

November 16, 2016 Dear Ms***, Thank you for contacting Diversified Consultants, Inc(DCI)We are in receipt of Ms*** complaint stating she is receiving numerous calls and request that calls decreaseMs*** also states that she has been threatened with legal
action and imprisonmentHaving researched this matter please note the following: Dish Network and AT&T have placed accounts with DCI for collection effortsMs*** was receiving calls regarding both accountsIn reviewing all recordings, DCI finds that Ms*** allegations of threats of legal action and imprisonment are not accurate. DCI has removed Ms*** phone number and has added the phone number to our Do Not Call listShould Ms*** like to resolve her account she may contact DCI and a representative will assist her. This complaint was directed to Diversified Consultants, Inc.; however DCI has no wrong doing in this matter. Thank you for your time with this matter and should you have any further questions please feel free to contact me. Sincerely, *** *** Compliance Analyst Diversified Consultants (800)771-5361-toll free ***