Slendera Garcinia

Dear Dispute Resolution Consultant, Online Product Offers appreciates the opportunity to respond to the concerns presented in Case # [redacted] submitted by [redacted] on December 08, Our organization takes all consumer complaints seriouslyWe strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with usWe are committed to going above and beyond to ensure our customers are treated fairly by our company MERCHANT RESOLUTION: Online Product Offers previously issued the following refunds to [redacted] , as detailed below: Order # : Order Date: Product: Refund Amt: Refund Date: Transaction ID: [redacted] 23-Nov-Slendera $12/3/ [redacted] 27-Nov-Natural Cleanse $12/3/ [redacted] $ We hope this letter resolves all concerns related to Revdex.com Case # [redacted] If any additional information is required, please let us know Sincerely,

I ordered this and a cleanser from this company, and I got what I paid forWhat I didn't know is that they would charge my card for these items again the next monthI did not authorize this

Dear Dispute Resolution Consultant, Online Product Offers appreciates the opportunity to respond to the concerns presented In Case # [redacted] submitted by *** [redacted] on March 30, Our organization takes all consumer complaints seriouslyWe strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with usWe are committed to going above and beyond to ensure our customers are treated fairly by our companyMERCHANT RESOLUTION: As a measure of willingness to provide outstanding customer service, Online Product Offers has Issued the following refunds to [redacted] as detailed below: Total Refund Amt: $We hope this letter resolves all concerns related to Revdex.com Case # [redacted] If any additional information is required, please let us know.Sincerely,Nlchole P [redacted] Consumer Advocate Services [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case # [redacted] submitted by [redacted] / [redacted] on September 9, Our organization takes all consumer complaints seriouslyWe strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with usWe are committed to going above and beyond to ensure our customers are treated fairly by our company MERCHANT RESOLUTION: As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds back onto [redacted] / [redacted] ’s [redacted] ending [***], as detailed below:Order # : Order Date: Product: Refund Amt: Refund Date: Transaction ID: [redacted] 1-Sep-Slendera $5-Sep-[redacted] $10-Sep-$ [redacted] 5-Sep-Natural Cleanse $5-Sep-[redacted] $10-Sep-$$

Dear Ms. ***, [redacted] appreciates the opportunity to respond to the concerns presented in Case # [redacted] submitted by [redacted] on April 24, 2014. 10pt;">Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company. MERCHANT RESOLUTION: To clarify, we do not send a bottle with a trial-sized amount of pills, we offer a trial period – a specific number of days - in which to try the product. Here is an excerpt from our Slendera Garcina Cambogia Terms & Conditions (Natural Cleanse Terms & Conditions are identical except for the pricing variance) which explains how the trial period works: 4. Purchases: In-Trial Offer: A trial offer provides the customer an opportunity to try our product risk free for 18 days from date of order, paying only shipping and handling fees of $4.95(USD). At the conclusion of the trial period, you will be billed the full purchase price of $84.97(USD) and enrolled in the monthly replenishment program, which provides you a month supply every 30 days at the low price of $79.97(USD) plus shipping and handling of $5.00(USD), totaling $84.97(USD). Contact Customer Care at [redacted] for additional questions regarding purchase types. Additionally, no document was falsified in the company’s response to the chargeback filed by [redacted] ’s issuing bank. At order placement time, a tracking # was assigned to the order: [redacted] . [redacted] confirms the package was delivered in [redacted] at 11:38 am on December 12, 2013 (See attachment for delivery details). Despite the fact that chargeback filed on March 25, 2014 was ultimately settled in the Merchant’s favor, [redacted] has issued the following refund checks as detailed below: Order # : Order Date: Product: Refund Amt: Refund Date: Check #: [redacted] 23-Dec-2013 Slendera $84.97 1-May-2014 [redacted] 23-Dec-2013 Shipping Insurance $2.99 1-May-2014 [redacted] 25-Dec-2013 Natural Cleanse $74.99 1-May-2014 [redacted] 25-Dec-2013 Shipping Insurance $2.97 1-May-2014 [redacted] $165.92 We hope this letter resolves all concerns related to BBB Case # [redacted] . If any additional information is required, please feel free to contact us.

Dear Ms***, Online Product Offers appreciates the opportunity to respond to the concerns presented in Case # [redacted] submitted by [redacted] on September 13, Our organization takes all consumer complaints seriouslyWe strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with usWe are committed to going above and beyond to ensure our customers are treated fairly by our company MERCHANT RESOLUTION: As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds back onto [redacted] ’s [redacted] ending [***], as detailed below: Order # : Order Date: Product: Refund Amt: Refund Date: Transaction ID: 16-Jun- Slendera $ 15-Sep- [redacted] 2-Jul- Slendera $ 15-Sep- [redacted] 3-Jul- Guarantee Ship $ 15-Sep- [redacted] 1-Aug- Slendera $ 15-Sep- [redacted] 2-Aug- Guarantee Ship $ 15-Sep- [redacted] 31-Aug- Slendera $ 15-Sep- [redacted] 1-Sep- Guarantee Ship $ 15-Sep- [redacted] $ We hope this letter resolves all concerns related to Revdex.com Case # [redacted] If any additional information is required, please let us know Sincerely, [redacted] Consumer Advocate Services Phone: ###-###-#### Fax: ###-###-#### Email: [redacted] Online Product Offers [redacted] AZ [redacted] ###-###-#### [redacted]

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #*** submitted by *** *** on June 17, 2014. Our organization takes all consumer complaints seriouslyWe strive to provide outstanding customer service for every sale so we are
always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with usWe are committed to going above and beyond to ensure our customers are treated fairly by our company MERCHANT RESOLUTION: The website from which this order was placed clearly states that the product is sent to for a trial period - a specific number of days - in which to try the product; Slendera Garcinia Cambogia is offered on a 14-day trialThe 14-day trial period begins on the date which the order is placedAfter the 14-day trial period is over there is a charge for the full retail cost of the 30-day supply of products sent when the order was placedOur Terms & Conditions clearly state the same information. As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refund back onto *** *** *** [***] as detailed below:Order # : Order Date: Product: Refund Amt: Refund Date: Transaction ID:*** 16-Jun-Slendera $19-Jun-***We hope this letter resolves all concerns related to Revdex.com Case #***If any additional information is required, please let us know. Sincerely,
*** ***Consumer Advocate Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
***

Dear Ms***,
Online Product Offers appreciates the opportunity to
respond to the concerns presented in Case #*** submitted by *** *** on September 16,
Our organization takes all consumer complaints seriouslyWe strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with usWe are committed to going above and beyond to ensure our customers are treated fairly by our company
MERCHANT RESOLUTION:
As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds back onto *** ***’s ** ending [***], as detailed below:
Order # :
Order Date:
Product:
Refund Amt:
Refund Date:
Transaction ID:
***
10-Sep-
Slendera
$
18-Sep-
***
***
14-Sep-
Natural Cleanse
$
18-Sep-
***
We hope this letter resolves all concerns related to Revdex.com Case #***If any additional information is required, please let us know.
Sincerely,
*** ***
Consumer Advocate Services
Phone: ###-###-####
Fax: ###-###-####
Email: ***
Online Product Offers
** *** ***
*** ** ***
###-###-####
***

Our organization takes all consumer complaints seriouslyWe strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with usWe are committed to going above and beyond to
ensure our customers are treated fairly by our company As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds back onto *** *** *** card

Online Product Offers appreciates the opportunity to respond to the concerns presented In Case #*** submitted by *** *** on November 17, 2014. Our organization takes all consumer complaints seriouslyWe strive to provide outstanding customer service for every sale so we are always
alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with usWe are committed to going above and beyond to ensure our customers are treated fairly by our company. MERCHANT RESOLUTION: Per Corporate policy, only ONE refund per product can be IssuedOnline Product Offers has Issued the following refund to *** ***, as detailed below: total refund $89.97 We hope this letter resolves all concerns related to Revdex.com Case #***, If any additional information is required, please let us know

Dear Dispute Resolution Consultant,
Online Product Offers appreciates
the opportunity to respond to the concerns presented in Case #*** submitted by *** *** on October 9,
Our organization takes all consumer complaints seriouslyWe strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with usWe are committed to going above and beyond to ensure our customers are treated fairly by our company
MERCHANT RESOLUTION:
As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refund checks to *** ***, as detailed below:
Order # :
Order Date:
Product:
Refund Amt:
Refund Date:
Check:
***
15-Sep-
Slendera
$
16-Oct-
***
***
19-Sep-
Natural Cleanse
$
16-Oct-
***
$
We hope this letter resolves all concerns related to Revdex.com Case #***If any additional information is required, please let us know

This is a dishonest, illegal, and immoral business They called me shortly after ordering to find out how much weight I wanted to loseThey assumed the product was for meWhen I said it was none of their business and asked why the rep why she wanted to know, she said "because you're fat" What kind of business represents themself like this? Their trial charges did not match the offer or the confirmation emailThe terms are hidden in small print that $and $would be charged to my pay option after and days respectively for their two products...which by the way did not work after days of consumption...I actually gained weightWhen I called to cancel and ask for the charges to be reversed, they said no, that wasn't part of the terms I immediately called my credit card company and opened an investigationThis company then called me at 11:PM which is against the law! You cannot call a customer at that hour When I mentioned this to the phone rep (must have been a call center in India), they agreed to finally reverse my chargesI told them I was going to still report their business practices to the appropriate authority, they told me If I did that, I wouldn't be able to get the refund which again is against law...they threatened me I again proceeded to them they just committed another crime, they said the money will be returned to my credit card and hung upDO NOT PURCHASE THEIR PRODUCTSSLENDERA AND NATURAL CLEANSE

Dear Ms. [redacted],
Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on June 23, 2014. 
Our organization takes all consumer complaints seriously. We strive to provide outstanding customer...

service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  
MERCHANT RESOLUTION:  
It was just an unfortunate coincidence that Ms [redacted]’s card was hit with suspicious activity shortly after placing the Slendera Garcina Cambogia + [redacted] order; a quick internet search reveals the extent of issue many people are experiencing with [redacted].
Online Product Offers would like to assure both the Revdex.com and Ms. [redacted] that the questionable charge is not from us nor is the company who initiated the charge affiliated with our company in any way.
The S&H charges ($4.95 + $4.97) incurred when the Slendera Garcina Cambogia + [redacted] orders were placed will be the only charges Ms. [redacted] will see from us as her account has been suspended. 
We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know. 
Sincerely,
[redacted]
Consumer Advocate Services
Phone: [redacted]
Fax: [redacted]
Email: [redacted]
Online Product Offers
[redacted]

Dear Dispute Resolution Consultant, Online Product Offers appreciates the opportunity to respond to the concerns presented In Case #[redacted] submitted by [redacted] on March 30, 2015. Our organization takes all consumer complaints seriously. We strive to provide outstanding...

customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company. MERCHANT RESOLUTION: As a measure of willingness to provide outstanding customer service, Online Product Offers has Issued the following refunds to [redacted] as detailed below: Total Refund Amt: $164.92 We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know.Sincerely,Nlchole P[redacted]Consumer Advocate Services[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Online Product Offers appreciates the opportunity  to respond (by fax) to the concerns presented In Case #[redacted] submitted by [redacted] on February 5,2014. As we do not have access to this case from  the Revdex.com website, the  response Is delayed; the letter Informing...

us that this case existed was not received until today (February 13,2014).
 
Our organization takes all consumer complaints seriously. we strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.
 
MERC:HANT RESOLUTION:
 
Online Product Offers has Issued the following refunds back onto [redacted] ending [[redacted]) as detailed below:
5283845 27-Dec-2013 Slendera $84.97 13-Feb-2014 [redacted]
[redacted] 30-Dec-2013 Shipping Ins $2.99 1-Jan-2014 [redacted]
 
We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional Information Is required, please let us know.
 
Sincerely,
[redacted]

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on April 15, 2015.Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always...

alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  MERCHANT RESOLUTION:  As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds to [redacted], as detailed below:Order # :Order Date:Product:Refund Amt:Refund Date:Transaction ID:824701931-Mar-2015Vita Ultra$74.95 4/16/2015[redacted]820662614-Mar-2015Slimera$84.97 4/16/2015[redacted]$159.92 <total refund amt>We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know. Sincerely,[redacted]Consumer Advocate Services

Dear Dispute Resolution Consultant,
 
Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by...

[redacted] [redacted] on October 13, 2014.
 
Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  
 
MERCHANT RESOLUTION:  
 
As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following electronic refunds onto Nicole [redacted]’s [redacted]] + issued the following refund checks, as detailed below:
 
Order # :


Order Date:


Product:


Refund Amt:


Refund Date:


Check:


[redacted]


6-Sep-2014


Slendera


$84.97


16-Oct-2014


[redacted]


[redacted]


10-Sep-2014


Natural Cleanse


$74.95


16-Oct-2014


[redacted]


[redacted]


6-Oct-2014


Slendera


$89.97


16-Oct-2014


[redacted]





$249.89










Order # :


Order Date:


Product:


Refund Amt:


Refund Date:


Transaction ID:


[redacted]


24-Aug-2014


Slendera


$72.02


4-Sep-2014


[redacted]





$12.95


14-Oct-2014


[redacted]


[redacted]


10-Oct-2014


Natural Cleanse


$79.95


13-Oct-2014


[redacted]





$164.92




 
 
We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know.