Sling TV L.L.C.

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing this issue we would like to offer you a refund in the amount of $If you are
amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to mePlease refund me the I did log into your website It’s not my fault after following the sever screens to cancel that your website did not accept my cancelation Regardless I called ASAPI could see if I still was watching SlingBut I called within hrs of noticing this on my bank account Your company should refund people and not put the blame on your customers
Sincerely,
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing your account we show that your account has been successfully cancelled as of 9/23/
Your account renewed on 9/22/and was used on 9/23/As your account was cancelled and utilized after the renewal on 9/22/2017, you will continue to receive Sling TV service through your current service period, which ends on 10/22/2017. At this time, we will not be able to issue a refund on your accountPlease be advised that Sling TV is a pay in advance, non-refundable servicePlease review our Terms of Use here: https://www.sling.com/terms-of-useIf you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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I will make sure people know that you do bad businessYou will not get another dime from meI will be taking this to social mediaI don't need the link for local channels nowI know now that you guys are deceiving people
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we would like to offer you a refund of $ In addition, we can
confirm that your account was cancelled, effective October 12, If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** ***, We apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueOn March 22, 2017, additional programming in the amount $ were added to your subscriptions by other methods than an Sling TV agent You
stated that you did not authorized the extra programming to your account Unfortunately, we will be unable to refund any charges for the services on this account Sling TV cannot validate or invalidate fraud. If you suspect any fraudulent activity on your card, please contact your bank or card issuer immediately. Please let us know if you have any further questions or comments. Regards, Sling TV Customer Escalations***
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. For your trouble, we can offer you $If you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Complaint: ***
I am rejecting this response because:My three year old son was the only person home besides me at that timeI certainly did not order the pay per viewHe is not capable of entering passwords or credit card information.
Sincerely,
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Upon reviewing your account what we can do for you is cancel the account immediately and refund the
disputed charges of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Complaint: ***
I am rejecting this response because: I nor my wife ordered the program No one else has access to our account To preclude this from happening in the future, I've cancelled my subscription No further correspondence required.
Sincerely,
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Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We will be unable to refund any additional charges for the services on this account as we have no record of a
prior attempt to cancel itIf you have any such record or evidence (i.ecancellation email), please respond to this e-mail with it so we can reconsider your casePlease don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We apologize for the inconvenience that this has caused you. We have offered you a one month refund in the amount of $for your trouble We have no record of a prior attempt to cancel your accountAfter cancellation Sling TV does respond with a account is cancelled email to our customers If you have any such record or evidence, please respond to this e-mail with it so we can reconsider your case. Regards,
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Hello ***,We have received your response to our answer on the Revdex.com complaintOn December 29, we did refund your account $on the email account ending with gmail.domWe can confirm the email account ending with gmail.com was cancelledOverdraft fees are nonrefundableAs per Sling TV's Terms of Use, you are solely responsible for any overdraft fees charged by your financial institution Should you have any questions or concern please do not hesitate to contact us.Regards,Sling TV Customer [email protected]

Hello , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Thank you for providing the information to find your account. we have review your provided information, as we have no record of a attempt to cancel it prior to Nov 2nd.We will be unable to refund any charges for the services on this accountIf you have any such record or evidence, please respond to this e-mail with it so we can reconsider your case. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us After reviewing your account we would be happy to issue a refund for the PPV fight of $
If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations [email protected] www.sling.com

Complaint: ***
I am rejecting this response because: Sling has denied me my refund and has yet to provide me with any documentation or proof that I requested this serviceI would like a refund.
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing your account we would like to offer you a refund in the amount of $If you are
amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us We have reviewed your account we are unable to refund the disputed charges to your credit/debit card
as Sling TV is a non-refundable prepaid service. Our records show you started the account on Dec 7th at 9:pm EST with Sling Orange, HBO & Hindi Mini Extra using the LG Promo offerLater on Dec 7th at 10:PM EST you changed your services to include Cinemax incurring your $chargeWith the LG promotion any upgrades in service will charge the prorated amount of the subscription to the date of the current subscriptions end for your account that is on May 14th Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations ***@sling.com www.sling.com

Hello ***,We apologize for any inconvenience that this may have caused youTo change your subscription anytime online you would not create a new account but simply sign into your account and edit your subscriptionYou have at least four different devices that are in use on your accountSling Orange has single streaming abilities, therefore a person with two accounts with Sling Orange has the ability to stream on up to two devices at a time. Your accounts have been cancelled on August 22, and we will be unable to issue a refund on the disputed chargesYou will be able to view Sling TV programming until the end of the billing cycles.Sincerely,*** ** ***
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Complaint: ***
I am rejecting this response because: You are mistakenI have more than adequate speed for your serviceYou’re obfuscating for your flawed serviceSeveral aspects of Sling TV have never workedFor instance, watching DVR’d *** programming makes the app crash evey single timeNo other channel does thisCalling customer service is useless.
Sincerely,
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