Sling TV L.L.C.

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service.We apologize for the inconvenience this may have caused youUpon reviewing your account, we show the *** fight was ordered on 8/26/Once the *** fight is ordered it is non-refundable.We have not
registered any system issues at this timePer the terms of service internet speed in your home are not controlled by Sling as such no refund is available.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
***
***

Complaint: ***
I am rejecting this response because: I do not want to cancel my DVR service, I want it to work or I want a refundYou're customer service is failing the customers, offering to cancel my DVR service with a prorated refund is not okayEither refund my money for the DVR service for a month, or cancel my whole subscription with a prorated refundPlease stop trying to steal from me.
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We will be unable to refund any charges for the services on this account as we have no record of a prior
attempt to cancel it before then end of your day free trialIf you have any such record or evidence, please respond to your Revdex.com case with it so we can reconsider your case. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
***
***

Hello *** ***, Thank you responding with the information on your recent Revdex.com complaint regarding your Sling TV service. After a review of the account that ends with the ***.com email, we would like to offer you a refund of $for the inconvenience that you have experiencedThis account will be cancelled immediatelyIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. After reviewing your account we have issued a refund in the amount of $on August 17th, This should appear on your statement
within 5-business daysIf you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
***
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to mePlease have Slingtv when I can expect my service to be reactivated
Sincerely,
*** * ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. For your trouble, we can offer you a full refund in the amount of $and immediate cancellation of your accountIf you are amenable to this offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your account. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us Unfortunately we are not able to issue a refund on gift cards as they are nonrefundableWe would be more than happy to redeem your gift card on your accountIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Thanks to the Revdex.com for the assistance!
Sincerely,
*** ***

Hello
***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. After reviewing your account the device was not shippedFor your trouble, we can offer you $If you are amenable to this offer, please respond to this e-mail with your acceptance, Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We apologize for the inconvenience that this has caused youWe have been able to review and resolve your payment issue. We do show that you had not utilized Sling TV beyond the original day trial periodIf you would please respond to this email, we will issue a
full refund for all disputed charges, totaling $Any and all refunds will appear within 5-business days back to the credit/debit card on file.Please let us know if you have any further questions or comments. Regards, Sling TV Customer Escalations*** www.sling.com

Tell us why here...Hello Mr*** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We have reviewed the account under the provided email and show it was started on the day
free trial on 01/16/and renewed for the monthly service on 01/23/before it was cancelled on 01/24/We have no record of any attempt to cancel prior to 1/24/Whenever an account is cancelled, there is a confirmation email automatically sent.As a one-time courtesy, we would like to offer to cancel the account immediately with a refund of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns.Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We apologize for the inconvenience that this has caused youWe aim to make our sign up as user friendly as possibleWe have this available in our help center and at https://www.sling.com/servicePlease let us know if you have any further questions or commentsRegards, Sling TV Customer Service ***
*** www.sling.comTell us why here

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedOur Records show your account was charged Hindi Elite $,Hindi $from June to September We can offer a refund for the
months for a total of $If you accept please resond with your approvalPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations *** www.sling.com

Hello Ms*** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us We are showing that you continue to use the service with connectivity on 12/21/We would be unable to issue a refund as Sling TV is a prepaid serviceWe would be more than happy to help troubleshoot with you to diagnose your issueIf you would like for us to troubleshoot with you please contact us at [email protected] you are amenable to this offer, please respond to your Revdex.com case with your acceptance Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations [email protected] www.sling.com

Hello, *** ***, We apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueWe identified the account tied to the charges and have
cancelled it to avoid any future charges$will be refunded back to your credit/debit card and should appear on your statement in 5-business daysAny additional charges disputed must be addressed with your bank or other financial institutionWe would also suggest checking with anyone inyour household who might have access to your card informationto ensure that they did not order the service without your authorizationIf you suspect any fraudulent activity on your card, please contact your bank or card issuer immediatelyPlease let us know if you have any further questions or commentsRegards, Sling TV Customer Service *** Tell us why here

Hello *** ***,We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience this may have caused.Your account has been set to cancel at the end of cycle on September 4, to avoid a future chargesWe will be unable
to refund any charges for the services on this account as we have no record of a prior attempt to cancel itIf you have any such record or evidence, please respond to this e-mail with it so we can reconsider your case.Please don't hesitate to contact us with any questions or concerns. Regards,
*** ** *** ***
***
***

Hello *** ***,
We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedOur records indicate that your account was used for a portion of the period for which you have requested a refundBased on this, we can
offer you a pro-rated refund of $for the portion of the period you were not using the serviceIf you are amenable to this offer, please respond to this e-mail with your acceptance
Please don't hesitate to contact us with any questions or concerns
Regards,
Sling TV Customer Escalations
***
www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. We would hate to lose you as a customer, if you would like to do some troubleshooting with us to get this resolved, please call
our customer support team at *** and we would be more than happy to help rectify this issue.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us The ** Promotion shows $worth of programming it does not specify *** After reviewing
your account we are seeing that you added the ** promotion to your Sling Blue service on 2/1/That extended your next billing date until 9/6/As a one time courtesy we would be willing to add *** to your service, which would then change your billing date to 7/8/If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations [email protected] www.sling.com