Sling TV L.L.C.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. After review of your account, we show when you selected the offer for the Free Roku device you signed up for the Month Prepay
Device Bundle Offer for the Roku Streaming StickWhen signing up for this offer it does indicate on the website the amount your credit/debit card will be charged along with what was signed up for. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Upon reviewing your account what we can do for you is cancel the account immediately and refund the disputed
charges of $back onto the credit/debit cardIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Complaint: ***
I am rejecting this response because:
I will gladly refuse the device and provide tracking immediately, but how am I supposed to guarantee contact with Sling after this email? Please see attached image
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. After reviewing your account, we do show the account was restarted on February 12, and the billing information was updated with a new credit/debit card. If you do not recognize the charges, I would suggest checking with anyone in your household who might have access to your card information to ensure that they did not order the service without your authorizationIf you suspect any fraudulent activity on your card, please contact your bank or card issuer immediately. Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello, *** ***, We apologize for the inconvenience and frustration that the technical issues have caused youWe know how frustrating it can be to see monthly billings for service that you've not been able to utilize.With your email reply, we would like to refund your account for the last two invoices of Sling TV service that you've already paidThe two refunds would be for $and $25.49, and would appear back onto your credit/debit card statement within 5-business days.We appreciate your patiencePlease let us know if you have any further questions or comments. Regards, Sling TV Customer Escalations*** www.sling.comTell us why here

Hello *** * *** We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usYour account was set up on October 9, with a promotion for a free *** Streaming Stick and not a 7-day
free trial. That promotion required you to prepay for the first two months of Sling TV. We have sent a *** Streaming Stick to the address you provided. We are unable to refund the disputed charges to your accountWe have however confirmed that your subscription has been canceled as of October 14, 2017. You can continue using your Sling TV service for the remainder of your prepaid two months of service until December 9, Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. Unfortunately, we will be unable to refund any additional charges for the services on this account as we have no record of a prior
attempt to cancel it before September 7th If you have any such record or evidence, please respond to this e-mail with it so we can reconsider your case. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. Reviewing your recent emails with the sling escalations we have reshipped you a *** Premiere+ on 4/and have applied more
month on top of your current month offer that you are currently onPlease let us know if you are still amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us After reviewing your account we are seeing that you signed up for the month prepaid
device bundle not the day free trialWe are unable to refund the charges on the account to your card at this time as Sling TV is a prepaid serviceIf you require an exchange for a defective unit, please contact *** at support.roku.com Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because I never re signed up for your services My credit card will dispute the charges further I will never sign up for services and will discourage people from doing so in the futureI know your business model preys on people not noticing charges to their accounts Slamming is illegal and I hope your unethical business practices surfaces sooner than later
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us We are seeing that your account was canceled immediately with a full refund of $on 12/11/Refunds take to business days to go back to the card on fileIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations ***@sling.com www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.For your trouble, we'd be happy to offer $If you are amenable to this offer, please respond to this
e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Complaint: ***
I am rejecting this response because: It is unacceptable that Sling will not refund meThey need to do so They have the responsibility to refund me since they took money out of my account without my consent.
Sincerely,
*** ***

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We will be unable to refund any charges for the services on this account as we have no record of a prior attempt
to cancel itIf you have any such record or evidence (e.gcancellation email), please respond to this e-mail with it so we can reconsider your caseWe can confirm that the account in question is set to cancel on the next billing cycle of December 4, to avoid future charges.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedPlease verify email address on the account since the email that was provided does not match.Please don't hesitate to contact us with any questions or
concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. For your trouble, we can offer you the full refund of $If you are amenable to this offer, please respond to this e-mail
with your acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com