Write a review   Sign In

Smart One Energy

ENERGY SERVICE COMPANIES

Have you had any experience with this company? Share it by adding a review!
Revdex Home > Energy Service Companies > Smart One Energy
Add a review

Smart One Energy Reviews (64)

Satisfaction rating: 
User Reviewer12735643 time Feb 07, 2019

Revdex.com:At this time, I have not been contacted by Smart One Energy, LLC regarding complaint ID ********.Sincerely,******* ******


Mark as useful (1 votes)
Reply
Satisfaction rating: 
User Reviewer12368810 time Feb 04, 2019

Hi,
We have already send *** ****** a check of $that he has cashed a few days agoWe will mail *** ****** an additional check of $to satisfy his entire claim of $Josh G****
Smart One Energy


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User N. W. time Jan 31, 2019

I realized I was erroneously signed up with this company after my billing was screwed up worse than expected through our local service providerI recall receiving a phone call and talking to someone about the gas company, but don't recall actually switching! anyway, I have been trying for months to get rid of them and its next to impossible! no one answers their customer service line and no one returns messages eitheri am concerned that this has happened to me and I am a young(ish) person, what about older people who may have a harder time understanding what they signed up with?


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer12557329 time Jan 31, 2019

At this time, I have been
contacted directly by Smart One Energy, LLC regarding complaint ID ********, however my complaint has NOT been resolved because:
I have been trying to get in touch with the LLCAfter my complaint to LLC that they must Refund my $for the period I was billed so farAfter this I received more bills in which LLC's element in the bills is $34, which they should also agree to refundBut having talked to one of the managers the LLC is refunding only $out of my $claim, for which I had to agree as there was no other alternative
So far I have not received any refundI am not sure that the company will keep the promise for sending the refund of $alsoThanks********* ***** ******
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
********* ******


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer12426255 time Jan 27, 2019

255);">We spoke to ********* and his issue was resolved in a satisfactory manner to himThank youSmart One Energy


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User L. L. time Jan 21, 2019

They've promised the discount, but didn't deliverThe billing was a mess and the customer service was unreachablePlease DO NOT sign upIt doesn't worth the hustleI deeply regret of the switchNow I'm left with large amount incorrect bills that no one can explainThe monthly charges were clearly auto drafted from my checking account, but were not credit to my ********** *** accountDO NOT make the same mistake I made!!


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer11425999 time Jan 11, 2019

Revdex.com:
At this time, I have not been contacted by Smart One Energy, LLC regarding complaint ID ********
Sincerely,
**** **********


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User BJ301

Smart One Energy is a scam . I have no idea how they became my gas supplier as I have not reach signed any contract for them to be my supplier. This company needs to be shut down immediately. The rate they charge is done that of my local utility company.


Mark as useful (1 votes)
Reply
Satisfaction rating: 
User Reviewer6243565

Revdex.com:At this time, I have not been contacted by Smart One Energy, LLC regarding complaint ID [redacted].Sincerely,[redacted]


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer7778382

Revdex.com:At this time, I have not been contacted by Smart One Energy, LLC regarding complaint ID [redacted].Sincerely,[redacted]


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer5730351

Revdex.com:At this time, I have not been contacted by Smart One Energy, LLC regarding complaint ID [redacted].Sincerely,[redacted]


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User j. p.

Great service, with real professionalism...
Me and my wife Dianne are very happy with the discount that SmartOne Energy has provided us with.
Thank you SmartOne Energy, much appreciated!!


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer7920032

We already talked to  [redacted]  and solved the issue in a satisfactory manner to her.
Josh G[redacted]
Smart One Energy


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer7568699

Revdex.com:At this time, I have not been contacted by Smart One Energy, LLC regarding complaint ID [redacted].Sincerely,[redacted]


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer5968746

We have spoken to the customer and resolved her issue in a matter that is satisfactory to her.
Thank you,


Mark as useful (1 votes)
Reply
Satisfaction rating: 
User Reviewer5764226

Revdex.com:At this time, I have not been contacted by Smart One Energy, LLC regarding complaint ID [redacted].Sincerely,[redacted]


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer6501213

Revdex.com:
At this time, I have not been contacted by Smart One Energy, LLC regarding complaint ID [redacted].
Sincerely,
[redacted]


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer8232664

Revdex.com:
At this time, I have not been contacted by Smart One Energy, LLC regarding complaint ID [redacted].
Sincerely,
[redacted]


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User S. J.

This look like a spam company.
They called me with saying they deliver energy to [redacted] and will give me 10% discount. They were trying to get my gas connection id so they can switch me I guess.
I asked her where she got my name & number from a the information she had didnt match the [redacted] database and they had no other info. After I asked too many questions she hung up on me.


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer7047184

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
 
[redacted] I was able to speak with company and they...

cancelled my account and complaint has been resolved. Thank you. [redacted]
Sincerely,
[redacted]


Mark as useful (0 votes)
Reply
Check fields!

Submit a review

Satisfaction rating:
Upload here Drag & Drop Your files here, or browse

Smart One Energy, LLC rating

Overall satisfaction rating

Category: ENERGY SERVICE COMPANIES

Address: 4 Rosmel Drive, Suite 102, Kaser, NY, 10952

Website: http://www.smartoneenergy.com

67 people are currently seeking Smart One Energy contact information.