Special Ops Moving

special ops is not and has not been affiliated with movers connection. If you look at the Secretary of State filings you will see both companies were started at different times and overlap.  The fact that the Revdex.com has merged the companies is a big point of contention we plan to address in the next few months. We feel bad for your losses but simply can't pay another companies claim. we are fully insured and licensed and pay all legitimate claims.

we disagree. I responded to insurance company and sent them all necessary info

Again we don't agree with mr [redacted].  Weather is beyod our control and causes delays for all types of transportation businesses. You can't be mad at the RTD because the snow causes them to run late. And this is exactly what happens here.our estimates and contracts clearly state that the time of arrival is an estimate and though we try to be within the time frame promised things can and do happen to make that difficult. Indeed mr [redacted] had to reschedule due to thing out of his control. It happens. we definitely did not loose or steal mr [redacted]'s bicycles. If he feels that a crime has been committed he should immediately call the police and we will give them our full cooperation.we feel like delivering bicycles late in the middle of winter is not an inconvenience requiring a full refund and would like to offer $50 for the minor inconvenience.we also, ask mr [redacted] to file a claim for damage, if any, that could have been done by the movers by the end in December and we will promptly process it. special ops moving

Initial Business Response /* (1000, 6, 2015/08/25) */
I last had email contact with this customer on [redacted] when I requested that she send pictures of damages. I never received the photos, and I was unable to initiate her claim with the claim department without them... On [redacted] the...

customer finally sent the photos. I then sent the customer our New claim department information as we had recently changed this. I also checked the database of the prior claim company, and the customer had never even filed a claim with them.... Her photos were sent to the new claim department, and her claim is also being handled by the claim department, not me. On [redacted] she emailed me again including her prior thumbtack review. I did not reply to the customer, however I did contact the claim department in regards to her claim.

Initial Business Response /* (1000, 11, 2015/11/06) */
The customers items are in the warehouse, unfortunately they are not labeled. The warehouse is being fully inspected in order to locate the customers goods. In any event we cannot locate the goods, we do have insurance and a claim can be filed...

for compensation.
Initial Consumer Rebuttal /* (3000, 19, 2015/11/23) */
this is their reply to me about looking for my items:
We just wanted to inform you that the situation is a top priority, even though you may disagree. We unfortunately have more work than expected to continue searching for your goods.
Top priority but too busy to look.

Initial Business Response /* (1000, 5, 2015/05/29) */
Ms. [redacted] settlement offer at the final amount of $119.00 is based on the industry standard of $.60 per pound per item, plus additional compensation. Our representative at Claims.net ([redacted]) has spoken to Ms. [redacted] on multiple occasions...

explaining the settlement offer based on the limited liability coverage/$.60 per pound. Claims.net uses a calculated system based on AMSA's (American Moving and Storage Association) table of weights to calculate the pounds we're responsible to cover. The customer(s) came up with their own calculation for weight, which we legally cannot use. We MUST go by and use AMSA's table of weights for EVERY processed claim.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The industry standard of $0.60 per pound per item assigned at the time of the move is fair and reasonable for the damage caused by the Movers Connection Inc., and that industry standard amount is not in question. However, the issue that is in question is how movingclaims.net and Movers Connection Inc., are offering a settlement for approximately 113 pounds of furniture when they damaged 928 pounds of furniture. Actual weights were provided to movingclaims.net, along with substantial additional information that was required by movingclaims.net prior to their acceptance of the claim.
I did speak with the [redacted], Senior Claims Adjuster at movingclaims.net and his assertion was compensation based on $0.60 per pound, but not for the entire item. The Senior Claims Adjuster explained it this way: "If you have a table that weighs 100 lbs. and a leg for the table is lost or damaged and the leg weighs 5 lbs., you are only compensated for 5 lbs. X $0.60 per lb." for a total of $3.00 for the leg rather than $60 for the entire table. Several times [redacted] has quoted "industry standard liability of $0.60 per pound" and he made several references to the American Moving and Storage Association (AMSA) table of weights. When I spoke with [redacted] at AMSA to obtain the table of weights, I described the scenario that [redacted], Senior Claims Adjuster at movingclaims.net had identified. He said no, you are compensated $0.60 per pound per item, not a piece of an item. I also discussed this statement with several other companies and agencies under the Department of Regulatory Agencies, the Public Utilities Commission and the Division of Insurance. There is no language that any agency could find that addressed anything other than industry standard of $0.60 per pound per article. All individuals that I spoke with at various agencies about this industry standard liability expressly stated that it would be entire item and not a 'leg' off of the item.
I did verify with the Membership Department of the American Moving and Storage Association (AMSA) that the Movers Connection Inc. is not a member of the AMSA so I found it unusual that they keep referring to a publication that provides a reference for General Services Administration rates for military moves. I was also able to locate the Table of Weights cited by movingclaims.net and the Movers Connection Inc.
Movers Connection Inc. states in their Revdex.com response that "legally they cannot use weights provided by the customer and they MUST go by and use AMSA's table of weights for EVERY processed claim". However, to have our claim processed, movingclaims.net required that we provide Weight of Item, original date of purchase, purchase amount, photos showing the entire item, specific damage claimed, the back of the photo labeled with claimant name and name of the item in the photo for each item claimed,and the claim had to be sent certified mail. Movingclaims.net was also provided close up photos of the damage with the full description on the back of the photo.
For reference, the AMSA Table of Weights can be located on URL http://www.promover.org at the Military/GSA Advocacy website. When speaking with the AMSA representative [redacted], he stated that when all of this information became available via the internet, there was no need to have this obsolete table, which was generated in the 1980's, for Federal Military/GSA moves. They have kept it available on the web in the instance a military move has little or no information on transported household goods. Also noted on the document it states: "Note: This table is simply a guide to assist with claims. It is not endorsed by any entity."
I want to point out that this was not a Military or General Services Administration move for the Federal Government so for Movers Connection Inc. to respond that they must use that obsolete government moving estimate table, is absurd.
Movers Connection Inc. stated that the customer came up with their own calculation for weights which is not completely accurate. Following the claims process, with very explicit instructions supplied to us by movingclaims.net on precisely how to file the claim, it states: "5. Weight of Item - you must provide the approximate weight of each item claimed..." We were also instructed to provide the original date of purchase, purchase amount, photos showing the entire item, specific damage claimed, label the back of the photo with claimant name and name of the item in the photo for each item claimed. Movingclaims.net was also provided close up photos of the damage with the full description on the back of the photo. We provided exact weights (not estimated or calculated) for each damaged piece of furniture which we pulled from the manufacturer internet sites. The exact weight and dimensions were stated on the description along with a picture of the item on the manufactures website. The furniture is all fairly new and is still being sold in stores and/or online.
It would appear that Movers Connection Inc., and their claims processing company, movingclaims.net, are intentionally providing fraudulent information to customers in order to avoid their legal responsibility to compensate customers for personal property damages caused by their inept and unskilled manual laborers at the standard industry liability rate of $0.60 per pound per item. Movers Connection Inc. is in violation of their own contract and needs to be held accountable for the deplorable service provided by their movers, claims processing staff and company office employees and honor claims generated because of their service.
For the Customer Service Manager of Movers Connection Inc. and the Senior Claims Adjuster of Movingclaims.net to even insinuate that there is any legal or Regulatory Authority requiring them to utilize the AMSA table of weights based on an outdated Military/GSA moving guide is absolutely unconscionable. They are scamming the public out of hundreds of dollars every day if this is their pattern and practice on each moving claim submitted.
The business' response is not acceptable and a final settlement of $119 ($68 for damages and $51 additional compensation) is not acceptable. Movers Connection Inc. employees caused the damage by their failure to exercise reasonable care in the performance of their duties and the company is liable to compensate the customer for 928 verified pounds of damaged property at a industry standard rate of $0.60 per pound per item for a total of $556.80. This claim would not have been necessary if their movers were trained in the performance of their job and exercised reasonable care with the transportation of the customers' property.
Final Consumer Response /* (4200, 16, 2015/06/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Movers Connection Inc. needs to clearly identify what they are "LEGALLY reliable" to cover and explain how and why they arrived at their settlement offer. All correspondence and documents received with regard to settlement of this claim, state that "the Movers Connection Inc. is legally liable to cover damage at $0.60 per pound per article". Since they damaged 928 pounds AND the liability coverage is based on weight at $0.60 per pound per article (per their own admission of liability and that of the Claims.net), my calculation shows that 928 lbs. x $0.60 = $556.80. The business responds that their offer to settle in the amount of $280.00 is going above and beyond what Movers Connection is "LEGALLY reliable" to cover.
Based on the manufacturer specifications of weight for each piece of damaged household good, how is the Movers Connection Inc. determining the value of loss to be less than the claim at $556.80? According to all documents and statements from, and on behalf of, the Movers Connection Inc., Movers Connection Inc. is legally liable to cover the damage claim at $0.60 per pound per article. How does the business justify the settlement offer of $280, which does not cover 928 pounds of damaged household goods at their published rate of $0.60 per pound per article?
Please direct the Movers Connection Inc. to specifically respond to and provide validation for the following questions being asked:
1. Is the Movers Connection Inc. disputing the weight of the claim, i.e. 928 total pounds of furniture? If so, why are they disputing the weight?
2. What is the exact weight and price per pound compensation that Movers Connection Inc. is assigning to this claim?
3. If the Movers Connection Inc. is not processing this claim at the full weight and full value of 928 pounds times the legal liability rate of $0.60, the Movers Connection Inc., they must be held accountable to explain how and why they have arrived at their settlement offer of $280.00 and why they assert that this is in excess of their legal liability of settlement.
4. If the Movers Connection Inc. is basing their settlement offer on any weight other than the actual manufacturer specified weights, how did they arrive at the weight they are assigning to the total and to each individual article?
Final Business Response /* (4000, 18, 2015/06/22) */
[redacted] St., [redacted] XXXXX
Claim/Complaint ID #.: XXXXXXX
Dear Valued Customer,
Please be advised that upon a careful evaluation of your claim/complaint, the following decision has been rendered by your service provider (Moving
Company) MOVERS CONNECTION.
As per company terms and conditions of which you fully signed and agreed, it is the shipper's (your) responsibility to inspect and indicate damages or
missing items on the inventory logs at time of delivery/pick up. Valuation of claim will be based on those indications, subject to the limitations of liability
as described on the Bill of Lading. Liability of the carrier will be in accordance with the liability option you've selected at the time of the move.
Our record clearly shows that your shipment was released to the company at the Industry Standard Valuation of $0.60 per pound per article. As per
agreement and declaration of value, any property to be moved, packed, shipped, forwarded or otherwise handled shall be subject to the Industry
Standard Liability of $0.60 per pound per article.
Therefore upon a close review of your Bill of Lading (Contract), Order of Service as well as Proof of Loss and Damage Form, and in order to maintain
our high level of customer satisfaction, the Settlement of this claim has been found to be in the amount of $68.00.
In order to maintain our high level of customer satisfaction, MOVERS CONECTIONS is willing to compensate you an additional $50.00 to the
$68.00 of which the company is obligated to compensate based on the legal terms and conditions. Therefore the total settlement has been
given in the amount of $118.00 - COMPANY FINAL OFFER!
Upon your notarization, signature and return of this letter, a settlement check will be forwarded to you at the above address.
Kindly accept our apologies for any inconvenience and we wish you the best in your new Home!
Very Truly,
Customer Service Dept.

we did have a computer glitch that caused us to miss the move. refund for deposit will be issued tomorrow

Complaint: [redacted]
I am rejecting this response because:My husband and I feel we were treated unfairly and disrespectfully throughout our entire experience with Special Ops Moving company. During the 5 hours we waited for them to show up, from 4-9PM, there was very little communication including ignored phone calls, open ended texts, and promises of call backs that never happened. We received no reassurance from the company in regards to the status of our Movers until 8pm, 4 hours after the scheduled moving time. This left us feeling anxious and frustrated, we were never offered a full refund of our deposit if we cancelled, only the option to reschedule. Since we had already been waiting so long, took off work and had our things packed with no bed to sleep on, moving that night was our only option. If we would've have been offered a full refund, it would have been taken considering that once the movers arrived things only got worse. They were careless with our belongings and damaged brand new furniture. Please see attached images. When speaking with the owner the next day to express my concerns and request for a refund, he was as unpleasant as the experience the night before. I never threatened to write bad reviews rather explained our concerns as consumers and the steps we would take in order to review our experience with their services. There was absolutely no remorse or compassion from the owner for what they put my husband and I through. Moving into our first home as newlyweds should have been an exciting and worry-free experience, which is why we hired movers in the first place, instead we were left disrespected, furious and with damaged goods. As consumers, we have the responsibility to report our experiences with businesses and share with others the quality of their service. This particular experience demanded immediate action and the reviews were shared honestly and openly. If a full refund is given, as requested, we will amend these reviews, to share how and if the company made the situation right for us.
Sincerely,
[redacted]

this is all true, however its also true that we were at the estimate of the move before the beds (we by law cannot exceed the estimate by more than 10%)  and we did come out and spent an additional 2 hours at n/c to attempt to do the beds and could not get them done. we thought it would take much less time...maybe 20-30 minutes. we did move the customer. there was no damage and we were on time and on budget. we cannot just do that for free. we did our best with he beds. we spent 2 additional hours without charge and attempted to assemble the beds. on some jobs we went back and put complicated furniture together only to get in trouble for exceeding the estimate.the mover that said he was at a different location was let go. not because he didnt exceed an estimate but because he was not honest about his location. but this had little to do with the fact that we cannot exceed estimates and in this case we already added (for n/c) 2 hours to a 4 hour job. we are sorry we could not put the beds together. that said we feel like the move cannot be free because of this.

Complaint: [redacted]
I am rejecting this response because:
I want more details beyond the single word "Done".  I want to know when they sent it, how they sent it, and to what address.  This business has repeatedly said they will send the check, but they have never done so. ...

Once they claimed to have sent it, but with no details, and although they have my address--I have sent it to them multiple times--they have never sent the check.  The last time they said they would do so was when you closed my original complaint a month ago, when they said they would send it immediately.  I have received no communication from them since then, and certainly no check.Sincerely,
[redacted]

we unfortunately don't agree with mr [redacted]. He also leaves out some very critical facts. on the original day of the move all his belongings didn't fit into one 26 foot truck and we dispatch another crew to the pickup location. Though we were busy we were able to move jobs around to accommodate...

mr [redacted] because my recollection was that he had to be out of this property. The move did take longer but mr agreed that this was in no shape or form something we had control over and the crew did a good job.The original stay in our warehouse was supposed to be 5 or 7 days (our system is updating as I type this so I can't look it up) we unloaded the contents of the trucks and place them in our warehouse. On the planed move out day and after warehouse prep and partial loading of our trucks we were informed that mr [redacted] closing was delayed and he would not be moving out as scheduled. We unloaded (no charge for this extra labor) and were informed that he would let us know the new delivery date. Mr [redacted] was upset that, although he agreed to the daily warehouse rate in writing, that he had to pay for the extra time. we were not given very much notice as to the new move out date but nevertheless it was scheduled to accommodate mr [redacted] the best we could. This was also close to a holiday and basically our month end rush time. We were behind on our am jobs and admitt some communication issues. We had some morning jobs run longer due to a decent morning snow storm. We simply can't do much about the weather conditions any more than any other transportation company such as an airline delaying its flights. The next day still really behind from the previous day we delivered the job admittedly a bit late. Mr [redacted] was not charged for the crew member who went home early. Our crew also could not fit 3 bicycles a ladder  and a shelf onto the truck and these items were delivered a few days later at no charge.as far as any damage we are happy to provide the following information to set up a claim:an email should be sent to [email protected] along with a description of the damage, the items make and models and pics of the damaged items. It is contractually agreed that a claim for damage must be filed within 10 days but we are happy to extend this to as long as reasonably needed. On every job we provide and customers sign a disclosure titled "what to do if items are damaged or missing" (we are also happy to provide the Revdex.com with a complete file)we feel under the circumstances (weather and changing the scope and moving date) we did a good job. We will stand behind the damage claim if one is filed. At this time however we feel no refund is due. We have many many hours of labor in this job warehouse time, forklift driver etc. A full refund is unreasonable. special ops moving.

The estimated ARIVAL time range is clearly disclosed in the booking agreement this customer e-signed.all movers with a PUC licence have their insurance on file with the state (which we do)we have spent a lot of money in fuel (4 hour round trip) and Labor in this job. Our offer of 10% stands as we can not do anything more.paying more than the estimate might have been okey with [redacted] but in colorado it's actually not legal. All the leftover items were moved the next day free of charge and we simply can't do any more.

Complaint: [redacted]
I am rejecting this response because: Ironically I agree with one thing, several “critical facts” were missing from my original complaint. Let me address some of those in this response. The underlying theme throughout my limited communication with management has been that you were busy, or that unfortunate acts of god, i.e. weather, have inhibited your ability to complete the jobs or services you state you can provide. I’m sorry but I don’t believe this is an acceptable style of managing your business if unable to satisfy your customer through your provided service you should attempt to make reasonable accommodations to ensure the satisfaction of you customers.  First I must address an OUTRIGHT LIE; “Our crew also could not fit 3 bicycles a ladder and a shelf onto the truck and these items were delivered a few days later at no charge.” This is what was written in the response from the business. As of 12-02-2016 I have not received these items. Special Ops Moving scheduled a delivery of these items for 11-27-2016 between 12:00pm and 4:00pm. But again no one ever called or showed up for a delivery on 11-27-2016. On 11-29-2016 the co-owner called and told me that he had these items on a truck and that they were on their way to deliver them. I confirmed with him that all the items were on the truck to which he replied he forgot the ladder, but he told me that he would load the ladder on the truck and that it was no problem. No one delivered these items on 11-29-2016 and now no one from this company will respond to my communication attempts. If Special Ops Moving is claiming that they delivered these items to me then I have to believe that these particular items are no longer misplaced but have indeed been stolen. Before you respond that this is a civil matter, which you would be correct for the other issues regarding the complaint, I would advise that you have made a formal statement, in a public and legal admissible setting, that your records indicate those items have been delivered. Since they have not been delivered I must assume that either a representative of your company or you had the “Intent to permanently deprive me of those specific belongings,” which would fit the definition of Theft in the State of Colorado (Colorado Revised Statue: 18-4-401) Please contact me regarding these items which you say have been delivered and have not. If you continue to ignore or fail to communicate with me about these items I will have to explore further legal actions.  The original order date for 11-11-2016 was scheduled and confirmed on 11-03-2016. I believe eight days is ample time for your company to make accommodations. Also I was not present during the first move on 11-11-2016 due to recovering from surgery. Regardless you are correct I had no issue with the first move on 11-11-2016 To address your claim that I informed you of the delay of closing at the last minute is incorrect. I maintained verbal communication throughout the process giving your company at least five business days notice throughout. An example would be the dated moving estimate email from your company on 11-11-2016 (date of first move) pushing the second move to 11-17-2016. Or the moving estimate dated 11-16-2016 for the move date of 11-22-2016.                  I was not upset regarding the extra time in storage, especially towards your company. I understand that this is an unfortunate side effect to real estate business and something your company had no control over. I simply expressed my opinion to your company in the hopes that you would reasonable work with me and understand where I was coming from. What upset me was that it was agreed by your representatives that you would assist me in the storage fee. You then at the time of billing failed to make accommodations regarding the storage fees, even considering all of the facts regarding this complaint.  If you believe a full refund is unreasonable then I request a refund for the services provided on 11-22-2016 in the amount of $1382.50 This is the move which I have consternation with regarding customer service deficiencies and the damage/missing items.  Also please either contact me regarding the bikes/shelves/ladder/tools, or deliver these items as soon as possible. But please rest assured that these items have not yet been delivered to me. Thank you.
Sincerely,
[redacted]

we don't agree with much of this assessment. Though we were later to this job than estimated we did arrive at 8:18pm per our trucks GPS system. And finished the job at 11:22. (On budget) Due to the high volume of moves at the end of the month and being a weekend [redacted] was given a 5pm ESTIMATED not...

guarantied arrival time. also she booked last minute (2 days prior) and we accommodated her by scheduling so late in the month. We unfortunately were behind and offered her a full refund to cancel or a smaller discount for the later arrival. [redacted] however demanded a free move or threatened to leave "bad reviews all over the net" which she did leaving 3 on google alone one from her husband, one from her maiden name and one with her married name (the pic on the 2 profiles is clearly her). In any event we regret this happened. As far as broken items we have not received a claim from [redacted] but will process one if and when it's filed. She can email [redacted] with a list of damaged items along with any pics as attachments of the damage she is describing.Our crews are required to report on a written post move form any damage that was caused. This is mandatory and grounds for termination if not done. The crew did not report any damage. We will wait until a claim (if any) comes in and will promptly process it.We think it's unfair to use pressure of bad reviews to get unreasonable discounts. That said everyone is entitled to voice their opinions about their experiences. We feel using different profiles to leave multiple reviews on the same sites is a bit ridiculous and have contacted Google to remove the duplicates. (One will stay and we will respond to it)There are some things that are hard to control in the transportation business traffic, mechanical issues etc.. and we can't just leave jobs unfinished and go start new ones. We would never not do a job even if we are late because we know people sometimes must move. Again we are sorry for [redacted]'s experience with our company but we feel no refund is due.If [redacted] deletes her duplicate bad reviews we will discuss a discount with her but as far as our position on this job we feel even though we arrived later than the estimated time of arrival our initial agreements clearly state arrival times are only an estimate and not a guaranty. We did our best and offered a full refund for a cancellation. We performed the job in a professional manor and deserve to get compensated.

our crew got pulled over and we didn't make the delivery. we issued a refund for the deposit (we will check on this and make sure)I guess we are not sure what else we can do besides voluntarily shut down for max? it was he who was rude and condescending. we do our best to service every job but...

sometimes thing happen and we cant. we are sorry....

we apologize for the negative experience I understand your frustration regarding the results of the move yesterday.  I am not the owner of the company nor does it state that on the State of Colorado site. The manager communicated with me and explained the details of what happened with...

your job. Our system is automatic and does charge the card for that type of move.  However,  the manager was able to catch this and is going to call you this morning to speak with you. This is the information I know..... You had scheduled the move for a 1000lb safe to move from the garage to the basement. We drove from Denver to your location to complete your move. We had sent the necessary equipment to complete the move. Your type of safe requires a specific dolly that we rent on a case by case basis for moving large heavy safes. We had to send several crew members due to the weight of the safe to ensure safety and completion of the job.  When the crew arrived they got to work right away just like every safe move they go to.  When they got the safe to the stairway where the 90 degree turn was located, the safe would not fit. Unfortunately the safe was too large to fit through the opening of your stairway at the 90 degree turn.   This in turn caused damage to the wall and opening. We were not told when scheduling that it was a possibility that it would not fit. We have not had this problem when moving a safe typically.  The stairway was considerably too small to move that large of a safe. There was no concern brought to us regarding the size of the safe or stairway.  We still attempted to complete the impossible and damage occurred.  We have a repair specialist who can come out and make repairs.  As far as the charges go,  we did attempt to move the safe. We purchased the dolly for your job which is $200. And we still pay the crews time including travel. In an unusual occasion like this,  we cannot take financial responsibility for not being able to complete an impossible job.  We did still come out to your location and did attempt to complete the job so there is still cost involved. The manager will call you regarding a partial refund and schedule a time for the repairs to your home. We cannot take responsibility for the unfortunate circumstances for the outcome of this job.  We do understand your frustration and ours as well. It was a complete waste of both parties time and money.  One of the operations managers will be giving you a call this morning to discuss further.

Complaint: [redacted]
I am rejecting this response because: I do not wish to go any further with this back and forth. This is a very poorly ran company, which lacks professionalism, compassion, and cares very little about their customers. They can continue referring to their GPS all they want. The amount of work that was done was for 3.5 hours, which I received no discount on. This company deserves to be put under scrutiny. They were 3.5 hours late, careless with my belongings, truck broke  down etc...I'm sorry, when I pay for a service I expect a certain level of quality to come with it and I felt I was completely ripped off by this company and then cast aside when I brought my complaints to their attention. The fact that this business is fighting so hard to save themselves $85 is probably a bad sign for them. This is not about money to me, it is a very small amount to debate about; I"m arguing based on principal and believe that the business they are conducting is held to a very low standard and they do not deserve to be entrusted in moving peoples belongings. I"m sorry to continue wasting the Revdex.com time with this petty argument, but I feel I have a responsibility to report their behavior to a higher authority.  
Sincerely 
[redacted]

you can call me at [redacted] call me at business hours

check was mailed

Complaint: [redacted]
I am rejecting this response because:When...

I go into the Revdex.com website to look up Movers Connection Inc, the screen print I have attached pops up with Special Ops Movers with the address that Movers Connection Inc filed their Articles of Incorporation under on 10/12/2012. What a coinsidence. They are the same company. They have such a bad reputation, and no insurance claims company will cover them so they had to change their name.I demand payment from Special Ops Movers for my damages and collaterall damage spent with hours of reseach trying to get this resolved. 
Sincerely,
[redacted]