Standard Capital U.S.

In response to [redacted] ’s complaint Mr[redacted] contacted the company to gain access to the Pre-Foreclosure listings.The listings provided on the website are legitimate distressed properties, exactly as our website statesThere are no guarantees but due diligence is required by the consumerThe company is more than willing to assist Mr[redacted] in the process of obtaining a distressed Pre-Foreclosure PropertyMr[redacted] was provided extensive foreclosure information for the listings on the website, also the contact information for the homeownersPre-Foreclosure information is public knowledge Our records indicate that the terms of service have not been met As per our Terms of service, the registration fee is refundable after daysMr[redacted] did have an option to review our terms of service prior to registrationOnce he became a member he had the option to accept or decline the terms of serviceAfter having registered with the service, the consumer has access to customer support Mon-Fri 8am-5pm PST

The company is more than willing to assist Mr[redacted] in the process of obtaining a distressed Pre-Foreclosure PropertyThere are no guarantees as per our Terms of service, the registration fee is refundable after daysOur records indicate the Terms of service have not been met in order receive a refund

In response to *** ***’s
complaint Ms.*** contacted the company to gain access to the Pre-Foreclosure listings.The company is more than willing to assist Ms.*** in the process of obtaining a distressed Pre-Foreclosure PropertyAs per our Terms of service, the registration fee is refundable after daysMs.*** did have an option to review our terms of service prior to registrationOnce she became a member she had the option to accept or decline the terms of serviceAfter having registered with the service, the consumer has access to customer support Mon-Fri 8am-5pm PST.Our records indicate the Terms of service have not been met in order receive a refund

In response to *** *** complaint
Ms.*** contacted the company to gain access to the Pre-Foreclosure listings.The company is more than willing to assist Ms.*** in the process of obtaining a distressed Pre-Foreclosure Property Our records indicate the Terms of service have not been met in order receive a refundAs per our Terms of service, the registration fee is refundable after daysMs*** did have an option to review our terms of service prior to registrationOnce she became a member she had the option to accept or decline the terms of serviceAfter having registered with the service, the consumer has access to customer support Mon-Fri 8am-5pm PST As a courtesy the company is willing to extend the service for Ms*** if she would like to continue to utilize the service

The company is more than willing to assist
Mr.*** in the process of obtaining a distressed Pre-Foreclosure PropertyThere are no guarantees as per our Terms of service, the registration fee is refundable after daysOur records indicate the Terms of service have not been met in order receive a refund as well the account has expired services are good for year

In response to [redacted]’s complaint Mr.[redacted] contacted the company to gain access to the Pre-Foreclosure listings.The listings provided on the website are legitimate  distressed properties, exactly as our website states. There are no guarantees but due diligence is required by the consumer. The company is more than willing to assist Mr.[redacted]  in the process of obtaining a distressed Pre-Foreclosure Property. Mr.[redacted] was provided extensive foreclosure information for the listings on the website, also the contact information for the homeowners. Pre-Foreclosure information is public knowledge.  Our records indicate that the terms of service have not been met.  As per our Terms of service, the registration fee is refundable after 90 days. Mr.[redacted]  did have an option to review our terms of service prior to registration. Once he became a member he had the option to accept or decline the terms of service. After having registered with the service, the consumer has access to customer support Mon-Fri 8am-5pm PST.

In response to [redacted]’s complaint Ms.[redacted] contacted the company to gain access to the Pre-Foreclosure...

listings. The company is more than willing to assist Ms. [redacted] in the process of obtaining a distressed Pre-Foreclosure Property. As per our Terms of service, the registration fee is refundable after 90 days. Ms. [redacted] did have an option to review our terms of service prior to registration. Once she became a member she had the option to accept or decline the terms of service. After having registered with the service, the consumer has access to customer support Mon-Fri 8am-5pm PST.Our records indicate the Terms of service have not been met in order receive a refund.

Complaint: 9954193
I am rejecting this response because: read my second responded!
Regards,
[redacted]

In response to [redacted]’s complaint Mr.[redacted]’s contacted the company to gain access to the...

Pre-Foreclosure listings.The company is more than willing to assist Mr.[redacted]’s in the process of obtaining a distressed Pre-Foreclosure Property. As per our Terms of service, the registration fee is refundable after 90 days. Mr.[redacted]’s did have an option to review our terms of service prior to registration. Once he became a member he had the option to accept or decline the terms of service. After having registered with the service, the consumer has access to customer support Mon-Fri 8am-5pm PST.Our records indicate the Terms of service have not been met in order receive a refund.

Complaint: 9935920
I am rejecting this response because:I no longer need nor want your services.
Regards,
[redacted]

In response to [redacted]...

[redacted]’s complaint Mr.[redacted] contacted the company to gain access to the Pre-Foreclosure listings.The listings provided on the website are legitimate  distressed properties, exactly as our website states. There are no guarantees but due diligence is required by the consumer. The company is more than willing to assist Mr.[redacted]  in the process of obtaining a distressed Pre-Foreclosure Property. Mr.[redacted] was provided extensive foreclosure information for the listings on the website, also the contact information for the homeowners. Our records indicate that the terms of service have not been met.  As per our Terms of service, the registration fee is refundable after 90 days. Mr.[redacted]  did have an option to review our terms of service prior to registration. Once he became a member he had the option to accept or decline the terms of service.
After having registered with the service, the consumer has access to customer support Mon-Fri 8am-5pm PST.

The company is more than willing to assist Mr.[redacted] in the process of obtaining a distressed Pre-Foreclosure Property. There are no guarantees as per our Terms of service, the registration fee is refundable after 90 days. Our records indicate the Terms of service have not been met in order receive a refund.

Review: I had signed up with Standard Capital US back in May 2013. I was told that there was a $199. sign up fee, and that it was refundable if I didn't find a house. I went on the website, found about 10 houses I liked and I sent out letters to all of them. I have heard nothing back from Standard Capital US, or the homeowners, and I no longer needed the service. So I called the company to request my money back, and was told I have to wait 90 days. So I waited until 90 days was up and called again, and I was told that I needed to refer to the terms of service on their page, which states you need 5 denial letters. I have received no denial letters from the homeowners or Standard Capital US. I tried calling Standard Capital US again, and the man that answered the phone was rude, got an attitude and transferred me to someone else. 15 minutes later, someone else got on the phone and told me that there is no way to get your money back without these letters, and that if I do not have 5 denial letters by May of next year, that I will lose the money I paid. The company has done absolutely nothing to be of any help, did not explain to me how this works before they got my money, and their service is deplorable.Desired Settlement: I just want my money back.

Business

Response:

In response to [redacted]’s complaint Ms. [redacted] contacted the company to gain access to the Pre-Foreclosure listings. Although there are no guarantees, due diligence is required by the consumer. The company is more than willing to assist Ms. [redacted] through the process of obtaining a distressed Pre- foreclosure property listed on our website. As per our Terms of Service the registration fee is refundable after 90 days. keep in mind Ms. [redacted] did have an option to review our terms and conditions prior to registration. Once she became a member she had the option to accept or decline the terms and conditions. After having registered with the service, the consumer has access to customer support Mon-Fri 8am-5pm PST.

Business

Response:

Ms. [redacted] did have an option to review our terms and conditions prior to registration.The company is more than willing to assist Ms. [redacted] through the process of obtaining a distressed Pre- foreclosure property listed on our website. our records indicate that Ms.[redacted] has not complied with the terms of service in order for the services to be cancelled and refunded.

Consumer

Response:

Review: 9683062

I am rejecting this response because: I no longer need the service, and once again, they never told me before they got my money to read the terms and conditions. even if they would have, the service and attitude they give you when you call is ridiculous. Also, they use the same answer to every question, and it has nothing to do with anything being said. I no longer need their horrible service. I have not needed to find a house in months. I just want my money back and to never have to deal with this worthless company. They did not help me in any way, and they just keep talking in circles. I never received any rejection letters, phone calls or anything else from them. how can they require you to send them some paperwork from them when they don't send it in the first place? this whole company is just a sham to take people's money for no service in return.

Regards,

Review: This business states that they allow people to search through listings of houses that are going into foreclosure and they let you send letters to the houses you think you would want to take over their outstanding loans. So people give them 200 dollars which is supposedly refundable, but once people begin to realize that no one actually lives in these houses and no one is actually receiving these letters, which I know for sure since I actually visited some of these houses. The only way to get a refund is to get five denial letters from the houses you sent a letter to stating that they deny our offer to take over their loan. This is impossible to achieve so they know in the end they are going to keep our money.Desired Settlement: I spent two hundred dollars on a service that I did not receive thank you.

Business

Response:

In response to [redacted]’s complaint Ms.[redacted] contacted the company to gain access to the Pre-Foreclosure listings. The company is more than willing to assist Ms. [redacted] in the process of obtaining a distressed Pre-Foreclosure Property. As per our Terms of service, the registration fee is refundable after 90 days. Ms. [redacted] did have an option to review our terms of service prior to registration. Once she became a member she had the option to accept or decline the terms of service. After having registered with the service, the consumer has access to customer support Mon-Fri 8am-5pm PST.Our records indicate the Terms of service have not been met in order receive a refund.

Review: The Company name is: Standard CapitalThe above company assured us of a refund if their program did not result in obtaining a foreclosed property in Michigan. It would be reasonable to expect the right to a refund regardless. The program was a series of activities that resulted in nothing but collection of our money. After several requests for a refund, which they claimed we had to wait 90 days before requesting, there has been no refund. Instead, this company keeps giving us impossible requirements (5 denial letters from homeowners), that only they can verify. I have sent over 40 letters to homeowners and this company claims it has not received any responses. This is an impossible plan for refund. The reason this company gives to deny giving us our money back for this service have excluded us from getting our money back. The program is faulty and a scam. It does not work the way this company assured it would. We simply want our $200.00 returned because no service was rendered. Please investigate the practices of this institution. It misrepresents a service to help people in need of a home acquire a home. This practice may violate securities and mortgage regulations. This company should be investigated. Their license should be reviewed by the securities commission. This is a formal complaint and request that the attorney general investigate the practices of this institution.Desired Settlement: My husband and I would like our money returned $199.00. Though we spent money on mailing, we only want our refund for failure to provide service as promised. Advertising should include truth about this service, and the company should be required to give factual information about their Revdex.com rating and lack of successful delivery of products.

Business

Response:

In response to [redacted]’s complaint Ms.[redacted] contacted the company to gain access to the Pre-Foreclosure listings.The company is more than willing to assist Ms.[redacted] in the process of obtaining a distressed Pre-Foreclosure Property. As per our Terms of service, the registration fee is refundable after 90 days. Ms.[redacted] did have an option to review our terms of service prior to registration. Once she became a member she had the option to accept or decline the terms of service. After having registered with the service, the consumer has access to customer support Mon-Fri 8am-5pm PST.Our records indicate the Terms of service have not been met in order receive a refund.

Review: I was looking for an apartment three months ago and found the advertisement on Craigislist for Standard Capital US. I called the number and spoke to a rep directly, she told me lies about the service they provide and she garranteed that what she said was true that, she told me that after I made the $200 payment I would be looking at an apartment within one week, because they have lots of apartments available. I spoke with her for about two days before finallilizing te transaction. I was also told that after 90 days If I did not find a place I will be issued a refund back to my debit card, I ask this question over and over again to make sure that the credit will go back to my card and I was told yes it will.within the 90 days I called in to gt listings and send out 15 letters. I spole customer service and they said that I will have to wait. after going back and forth I ask to speak with a manager I spoke with Doug W. he refesed to give me his full name and [redacted] #2014, they were very rude when speaking with me. they offered no help. I then ask to speak with a manager above them Doug W. told me that some one will contact me. then never did. I called back today asking for my refund I was directed to the site to send them a cretified letter. I sopke with Doug again and ask for why did n one returned my call like he promised, Doug W told me that my account was overrulled and that I do not deserve a call back. I said to him that we are not in court as yet why am I over rulled and why do the company garantee promisses that they dont delevere. Standard Capital US lie to customers to get money after they get your money the never call you if you call them they are rude and not helpful, all I want back is my refunded as per there contract agreement. This company is a scam. The took ,my money and no service was given as per what the rep told me that signed me up.Desired Settlement: I would like a full refund.

Business

Response:

In response to the consumer complaint

The consumer located an advertisement posted by our company and willingly contacted our company and registered with the service. The company was more than willing to assist the consumer in locating suitable listings. As per our Terms and conditions the registration fee is refundable after 90 days. keep in mind did have an option to review our terms and conditions prior to registration. Once she became a member she had the option to accept or decline the terms and conditions. There are no guarantees throughout the service, but due diligence is required on the consumer’s part. Our records indicate that a call was placed to the consumer May 31st 2:20 PST. After having registered with the service, the consumer does have access to customer support Mon-Fri 8am-5pm PST.

Review: I came accros a cheap home for rent on craigslist.org in long island...being im in a bad living situation with mu disabled 3year old son I decided to give it a shot...I spoke to a rep by the name of Edward Taylor telling me I can find a home with no money down from banks or land lords that were on the verge of loosing their homes...me desperate believed his sales tactics and went ahead and paid the $200.00 fee for help with my sons disability payment being it was for him... after I was granted access to the web site I see theirs alot of work and people you must contact and math to see if you can even afford the place... I Dont have the reasources and or the time to sort out homes I was under the impression they had people to speak to about renting their home...I called the same day and told them I wasnt intrested and they told me I had to wait 90days and send the cancelation in writing... I sent the cancelation in writing then and their never heard from the company till today 08/20/2013 that I realised my 90days were more then over...but when I called their customer service rep laughed at me like my situation was funny to her that im fed up with the company I spoke to a supervisor and he gave me the run around to I blew my top and told him wear to shove his tearms and conditions...I just want my sons money back in between a rock and a hard place and this company is just intrested in keeping money I potentially could use for the transportation back and forth to doctors for my child... they should be stoped and their terms and conditions should be forced to change...Desired Settlement: I want my money back the entire 200.00$ because I never toached the website nor the leads I feel as though I was decieved from jump and I shouldnt be punished for thinking they were gonna help me when all they did was steal disability money and not help the situation...

Business

Response:

In response to [redacted]’s complaint Ms.[redacted] contacted the company to gain access to the Pre-Foreclosure listings.The listings provided on the website are legitimate distressed properties, exactly as our website states. There are no guarantees but due diligence is required by the consumer. The company is more than willing to assist Ms.[redacted] in the process of obtaining a distressed Pre-Foreclosure Property. Our records indicate the terms have not been met. As per our Terms of service, the registration fee is refundable after 90 days. Ms.[redacted] did have an option to review our terms of service prior to registration. Once she became a member she had the option to accept or decline the terms of service.

Business

Response:

In response to [redacted]’s complaint Ms.[redacted] contacted the company to gain access to the Pre-Foreclosure listings.The listings provided on the website are legitimate distressed properties, exactly as our website states. There are no guarantees but due diligence is required by the consumer. The company is more than willing to assist Ms.[redacted] in the process of obtaining a distressed Pre-Foreclosure Property. Our records indicate the terms have not been met. As per our Terms of service, the registration fee is refundable after 90 days. Ms.[redacted] did have an option to review our terms of service prior to registration. Once she became a member she had the option to accept or decline the terms of service.

Business

Response:

In response to [redacted]’s complaint Ms.[redacted] contacted the company to gain access to the Pre-Foreclosure listings.The listings provided on the website are legitimate distressed properties, exactly as our website states. There are no guarantees but due diligence is required by the consumer. The company is more than willing to assist Ms.[redacted] in the process of obtaining a distressed Pre-Foreclosure Property. Our records indicate the terms have not been met. As per our Terms of service, the registration fee is refundable after 90 days. Ms.[redacted] did have an option to review our terms of service prior to registration. Once she became a member she had the option to accept or decline the terms of service.

Business

Response:

The company is more than willing to assist Ms.[redacted] in the process of obtaining a distressed Pre-Foreclosure Property. Our records indicate the terms have not been met regarding the cancellation. As per our Terms of service, the registration fee is refundable after 90 days.

Review: Standa Capital is a bussiness that offers listings of " Pre-Foreclouser" homes to clients that would like to take over someone's elses home ( payments) due to economy. However, when calling, they falsy state that " they will do everything in their power" to help you get a home within 24-48hours. I paid $200.00 over the phone with a credit card. Once you pay, you should receive a log in and listings. They also informed me that we " can contact" this people via phone. I receive the listing, to only find out that you have to " mail letters to this homeowners". I decided to skip that step to do further inverstigation. I went to 2 of the homeowners that had no clue that their home was part of their listing. The homeowners were shocked! I called to obtain a refund for this " scam". Tayler ID#2021 stated that " refunds will be accepted after 90 days by certified mail. The request must include at least 5 denial letters from the homeowners I have contacted through StandardCapitalUS.com" However, 2 of the homeowners had NO CLUE that their home was even under their listing. Tayler was very upset and was giving the address for my refund extremely fast! I asked him to please slow down. His response was " well, you said you wanted it right?. I need my refund of 200.00 for this false adverst...Please help!Desired Settlement: I would like my $200.00 refund thats it!

Business

Response:

In response to [redacted]'s complaint Ms.[redacted] contacted the company to gain access to the Pre-Foreclosure listings.The listings provided on the website are legitimate distressed properties, exactly as our website states. There are no guarantees but due diligence is required by the consumer. The company is more than willing to assist Ms. [redacted] in the process of obtaining a distressed Pre-Foreclosure Property. Ms. [redacted] was provided extensive foreclosure information for the listings on the website, also the contact information for the homeowners. As per our Terms of service, the registration fee is refundable after 90 days. Ms.[redacted] did have an option to review our terms of service prior to registration. Once she became a member she had the option to accept or decline the terms of service. After having registered with the service, the consumer has access to customer support Mon-Fri 8am-5pm PST.

Review: Upon signing up for the services I was told that if I were not satisfied with their product/services that I could receive a full refund. During my conversation with the gentlemen, he explained to me that these homes were listed in per-foreclosure. I asked him would there be a chance getting a home then having to leave due to it being foreclosed and he told me no, and again reassured me that if I signed up and were not fully satisfied that I could request a full refund without issue, so I signed up and the amount of $199.99 was debited from my bankcard. About a week later I called back and spoke to another young lady that stated something totally different, I was then told that if I found a house I was interested in and moved in and it then went into foreclosure I would have two options to apply for a mortgage loan or move out if I weren't approved for a loan. Originally it was supposed to been a take over mortgage. at that point I asked for a full refund. I was then told I had to wait 90 day before I can request a refund. While waiting for the 90 days I decided to sent out request to the current owners, well those request came back as no current occupancy. One my 90 day matured I called to request my refund, I was told that I would not receive a refund back.Desired Settlement: I would like a full refund of my $199.99 back.

Business

Response:

In response to Kimberly Kennedy’s complaint Ms.Kennedy contacted the company to gain access to the Pre-Foreclosure listings. There are no guarantees but due diligence is required by the consumer. The company is more than willing to assist Ms. Kennedy in the process of obtaining a distressed Pre-Foreclosure Property. As per our Terms of Service the registration fee is refundable after 90 days. keep in mind Ms. Kennedy did have an option to review our terms and conditions prior to registration. Once she became a member she had the option to accept or decline the terms and conditions. The registered consumer has access to customer support Mon-Fri 8am-5pm PST.

Business

Response:

As per our Terms of service the registration fee is refundable after 90 days. keep in mind the consumer did have an option to review our Terms of Service PRIOR to registration. Once she became a member she had the option to accept or decline the Terms of Service. The consumer does need to utilize the service to the fullest extent in order for it to be successful.. The registration fee is refundable by following the terms of service.

Consumer

Response:

Review: 9602685

I am rejecting this response because: I WAS NOT GIVEN THE OPPORTUNITY TO REVIEW THE TERMS AND CONDITIONS UNTIL AFTER I PID THE REGISTRATION FEE. And even then I was told in order to request my refund I had to 1. accept the terms and conditions and 2. request the refund after 90 days. If you are willing to refund my money, than I am requesting that. If there is no problem granting my request, well grant my request.

Review: My complaint of this company is that I found out it's a scam after I had already paid them $200. The promise you a home of your choice from the listings the provide in the area, but the truth is that the homes on the list are still vacant with families living there. I called the company about it, and they told me that's normal all I needed to so was send out a contact letter to the address and the family would respond to standard capital. I did send out letters, but no one responded to any of them. So I called standard capital back and I was told to send out more letters so I would have a better chance at different homes of my choice. Well, I had a friend to look at the listings, and he discovered his home on the list. He told me that his home was never up for foreclosure, and standard capital had the wrong information on the list about his home also. After I was told these things, I started to look into this company more to discover that it is a scam. Desired Settlement: I am really disappointed, frustrated, and embarrassed about it all. I am a single mother doing things on my own, and I was really excited and looking forward to purchasing my first home. I think it is wrong for people to be able to do this to anybody. I really need to be able to get a refund from this scam, and I am willing to do whatever in order to get it. Please help me and everyone else who's been hurt by this scam. Thanks.

Business

Response:

In response to Lakeisha Harrison’s complaint the consumer located an advertisement posted by our company and willingly contacted our company and registered with the service. There are no guarantees but due diligence is required by the consumer.The company was more than willing to assist the consumer in locating suitable listings. The listings provided on the website are legitimate distressed properties, exactly as our website states. As per our Terms and conditions the registration fee is refundable after 90 days. keep in mind the consumer did have an option to review our terms and conditions prior to registration. Once she became a member she had the option to accept or decline the terms and conditions.