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Stargazer Design Group, Inc.

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Reviews Stargazer Design Group, Inc.

Stargazer Design Group, Inc. Reviews (79)

Being a Sunday I wasn't expecting anything fantastic, but Derek showed up and helped relieve our worries He did what he had to do to stop the leak from the Hot water heater, and gave us cold water for the night, till he came back he next morning
Went for a new tank (hour each way) came back and it was dented and pipe fittings were no goodHe went back ,brought a new tank back which was golden and hooked it up in a expedient mannerVery professional, courteous and knowledgeable
Thank you Derek***

Thank you Drain Team You were the only ones that came out on a SaturdayYou were here within an hour of the original call I was called an hour before your arrival on Tuesday for follow up workYour service people Tony(344) and Derek(352) were very helpful in getting the problem resolved in a timely manner They were very professional They made some recommendations that we are going to do to avoid similar problems in the future They were up front with the cost, and even gave a 10% discount I would recommend them to anyone

The Drain Team gives exceptional service Brad, fixed our toilet in a timely manner
He is an exceptional professional plumberHe is very personable and answered all our questions
Thank you Brad,
**

I called at 8:AM for a plumber and one arrived at 9:AM The plumber was polite, efficient and neat The problem required that he cut through a back wall to et to the plumbing He cut through the wall, fixed the problem, and cleaned up the drywall dust All this took only 1/hours This was the first time I used The Drain Team and I was completely satisfied

On November 28th, I broke the main control for the bath/shower in our park modelI called a few plumbing companies in the area & was told it would be at least Friday before anyone could comeWhen I called the Drain Team they advised they would be able to come the next dayDerek the technician arrived at approximately 9:AM & had new piping and the control replaced by early afternoonHis workmanship & manner was professional & he was a delight to talk toThanks Derek & the Drain Team

Always professional and get the job done right! Brad #was on time and courteousWe use the Drain Team anytime we get a clog which is one or twice a year

Over the weekend our home developed a clog in the drains in our bathroom and laundry area This was quite the topper for my husband and I since we had been fighting the flu for days and were just getting over it I called The Drain Team the very first thing, 7:30, Monday morning and right away the very nice lady told me she would call back within the hour with a time the repairman could arrive She actually called minutes later to day he was on his way and my husband and I are now thrilled because we have a functioning bathroom again, very important when a person is ill The service was first rate!!!

Love the fact that they're prompt on coming outOur guy even went out in the pouring rain and still did his jobThanks so much!

Nick from the Drain Team was wonderful! He came out for an emergency 2am call to fix a problem we HAD to get resolved by 9am because we were closing on the sale of the home Great service!

I called Drain Team and they arrived about minutes later Christopher, the gentleman that arrived was very helpful, friendly, and professional He gave me an estimate and explained what the scope of the job was I was also given a 10% discount for an online coupon I was very satisfied

Extremely quick serviceReasonable charges for emergency repairGreat technician teamExplained the repair and gave future prevention tipsStrongly recommend

Our plumber was excellent to deal with, he was very polite and well manneredHe explained our problem to us and gave us a reasonable quote before he even started the workIt was very fair priced and he was very clean and organizedAfter he was done resolving our problem, he even asked us if there was anything else that he could help us with before he left our homeWe asked him if we could ask for him again in the future as a tech and he gave us his tech number and reassured us that his work was guaranteed for days if the problem come backthank you for your great work

Arley installed a new toilet and showed me it was defective and might leakSuggested it be returned for a replacementDrain Team did not charge for a house call, but had Arley return for installationArley was great Randy was here the following week to unclog our garbage disposal drainHe like Arley was very professional and did a great job

I've used The Drain Team several times and have been very happy with their work and the service men have bee very professional Today Derek replaced a bathroom toilet because my husband cracked the tank Derek went out of his way to go to Home Depot to buy a replacement which he install in no time
Thank you Derek for being so very helpful I really appreciate the service you gave me

When our water softener quite months out of the year warranty, the Drain Team plumber was surprised and upset, as it was their highly recommended brand.They replaced the softener head and only charged us the service callsThank You Peter and Anthony!!

I recently had some plumbing done by a well-known local company and I thought their charges were outrageousSo when I needed something else done I called the Drain Team
Tony, my Drain Team professional, not only expertly fixed my problem buy he found and repaired a leak left over from the previous plumberAnd the cost was reasonableI have already recommended the Drain Team to friends and family

I called this company on a Saturday and had never used them before My service person, Derek, arrived shortly after Derek did a great job, was courteous and solved my issue quickly I received good value for my money and was given some helpful advice I would recommend the Drain Team and would like to thank Derek for his great work

Derek was absolutely amazing! Timely, professional, conscientious and cleaned up after his work was completed We look forward to dealing with him in the future
Would recommend in a heartbeat...spoiled us with his old school work ethics and performance

The technician, Darrell promptly fix my plumbing problem and explain everything he was doing in detail

Derek came to the house right on schedule as I was toldHe came out on Sunday without an extra chargeDerek was professional and friendly.The toilet was clogged and backing up in to the bathtubHe told us what he was doing and why every step of the wayHe had to go on the roof in the rain and did not complainHe fixed the problem and told us what to do to permanently fix the situation so it doesn't happen againHe also told how much it would costI recommend the Drain Team

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