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Stargazer Design Group, Inc.

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Reviews Stargazer Design Group, Inc.

Stargazer Design Group, Inc. Reviews (79)

Extremely quick service for our emergency on a Sunday afternoon, the day before the 4th of July.

BIG DRAIN PROBLEM -Wes from the Drain Team - spent the time to diagnose the problem, discovered the issue - made it all better...even contacted the county as the problem originated with them - stayed until they arrived to explain what he did - I could not have been happier with the service

I have had them come out twice OMG what a reat job the fairest prices in town if the rating scale was high at 10 I would give them a 20 sounds impossiable but it's not great job great service Brad serp #397 Thanks Again

Had a blockage of the main drain system in my elderly mother's home. This required a camera and jet flush process to clear the drain. The Drain Team sent out Tony# 344 and Derek# 352 to resolve the problem. But before they could clear the drain and they had to find the buried drain clean out pipe. As it turns out one was not installed with the house. They had to dig down and find the sewer pipe, then cut into the sewer pipe and then jet flush the system. Once the system was jet flush and they checked it with the camera. They then proceeded to put a clean-out drain pipe into the drain/sewer system. These guys are fantastic. They're friendly, professional, and efficient. I highly recommend them.

Very satisfied with Tony (334) and the work that he did for me. He showed up when he said he would and went right to work.. Tony is pleasant to deal with: courteous and efficient.

The Drain Team have been our plumbers of choice for our home for a couple years now. From their dispatcher/manager John, to the great guys they send to do the job, we have been totally satisfied. Recently Randy responded to a total blockage of our two bathrooms, and he worked into the night to get things flowing again. Randy was friendly, neat, clean, helpful, on-time, and an excellent problem solver. Their plumbers have the proper tools, skills, experience and savvy to get their customers back up and running...and the prices are very fair.

The drain team was very helpful and professional. Thank you Tony 334 for your speedy work and professionalism. The receptionist was so kind and kept me posted on times they would be arriving. Thank you all for a great job!

We had a drainage problem in our complex. Antonio from The Drain Team came out. He was very courteous, fast, & efficient. . Highly recommended..

I am writing to commend Arley, who worked for us on 7 /8/16. Arley was one of the most cheerful, well mannered and professionally competent young man I have met in years. I have used The Drain Team 4-5 times since we moved back into this house(1999), and the last two times Arley was our associate and both times his performance was exemplary. I will recommend The Drain Team to anyone who asks me to recommend a plumber. Your services have always been the best, but Arley has been the best.

Derek [redacted] came to our home in response to our call for help with our malfunctioning sewer system. Derek was a very professional, informative, and provided options to eliminate future problems. His professionalism has caused us to plan another visit from Derek to provide more complex services. I recommend Derek [redacted] and the Drain Team for plumbing needs.

My experience was excellent. After the first call I found them very professional and experienced with my problem. Mr. [redacted] came to my house and gave the right advice regarding my problem. Very honest and sincere recommendation. The job was performed quickly and excellent. He went above and beyond. I will recommend this company to everyone with plumbing problems and exclusively Mr. [redacted]. Also, very knowledgeable and goodfaith.

Tech was very polite, diligent worker, very professional, explained what was going on with our problem and resolved it instantly.

Our condominium complex has relied on The Drain Team for quite a number of years and have always gotten prompt professional service at a reasonable rate. It helps that they are knowledgeable about our 33 year old 6 story tower buildings and have helped us prevent more than one disaster. The most recent service we received was exceptionally good and we are very impressed with their tech, Marcus. Marcus did a great job in replacing a large water line for us and made it look easy. I highly recommend The Drain Team for your property whether commercial or residential.

Had a completely clogged bathtub on Chistmas day. Called the Drain Team and got an answer from an actual Drain Team employee. He informed me that they would be out before noon the following day which they were. The plumber, Tony, was professional and checked the situation. He explained the possible causes and solutions. Some were very expensive and some were not. He informed me that he just like to be honest with the customer before he begins. Fortunately Tony was able to unclog the pipes for a reasonable price.

Derek with The Drain Team, fixed a horrible clog in the kitchen sink, explained, cleaned up, bill/paper work, and talked about hydro jet to fix the main problem with video from his phone. EXCELLENT PLUMBER!!! We Highly recommend Derek and The Drain Team.

Just had service from The Drain Team this morning, their Tech Arley did an outstanding job very friendly, polite, and courteous. Would recommend them to anyone needing plumbing work!!!!

I just want to say what a great experience I had with Tony (in Sarasota) today! He was really helpful and efficient. I couldn't have asked for better service. I will definitely be calling again in the future. Thanks for the great job!

I can not speak highly enough about our experiences with The Drain Team (Specifically Antonio) over the past 5+ years. Days after we purchased our first home we experienced leak coming form the third floor onto our second floor living space. Antonio came in the wee hours of the morning (think 3am) and never once made us feel like we were putting him out, it was almost as if he was happy to be saving us :). He fixed our issue and many others e had over the 3 years we one dour townhouse. If something went wrong plumbing wise, we call Antonio. Period. We don't get price quotes, we don't seek other opinions, we call Antonio and he gets us fixed up. We have been coming back for over 5 years and would never use anyone else. I HIGHLY recommend The Drain Team and Antonio IS our go to guy. Not only does he fix our stuff but we share laughs and stories about our kids. He's polite, professional, friendly and has been there for us TOO many times. 10 thumbs up.

I recently experienced recurrent toilet drain clogging since I changed to low flow toilets. I called the drain team to help fix the problem, after using another company( Pink Plumber) who just insisted on all kinds of expensive drain cleaning for $1800 that did NOT fix the problem.
The drain team sent out one of their plumbers, Randy, and he was awesome. He diagnosed the problem quickly and didn't try to sell us unnecessary interventions. He cleared the clog drain quickly and told us we needed to get the proper kind of toilet for our plumbing setup. He was very honest and professional. I could not have imagined such fantastic professional service. I would recommend the drain team without reservation.

Tony & Derrick from The Drain Team were outstanding !!! Even though this was an extensive job for them, having to crawl under the house to replace all our plumbing, they never once complained. I was here the entire time with them and these guys were upbeat, funny, easy t talk to and very knowledgeable. These guys will be the ONLY plumbers I ever use again going forward and they will certainly be the ones I recommend to my friends. They promised me a time frame and they stuck to the time frame. They went above and beyond to ensure our plumbing issues were resolved and told us we could contact them if there were any troubles.

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