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Stargazer Design Group, Inc.

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Reviews Stargazer Design Group, Inc.

Stargazer Design Group, Inc. Reviews (79)

We call the drain team for all our plumbing issuesWe ask for Tony every timeHe knows what he's doingHe does the job rightquickly, and at reasonable costsVery professional and on timeHe informs us what the problems are and how to fix themWe have learned more about plumbing through his experience

Very helpful finding a leak and helping to get it stopped so we could turn the water back onPlumber that arrived did a good job and very friendly

Major repair handled smoothly and easily After yrs, drainage pipe from pool deck to a stream at the back of the property became blocked by roots This lead to flooding at the back of the house last summer After we located the stream end of the pipe, Tony (#344) put a camera in and found the block He removed the old pipe and replaced with PVC Now flows perfect Great job Also fixed the laundry room sink and replaced the guest bathroom shower cartridge
Seems like they can handle pretty much any plumbing job

We called Drain Team Satirday 1/9/and Arley showed up within the hourHe tried to clear the drain backup and advised me the problem was on the city sideHe was nice enough to talk to city rep, explain issueArley was professional and courteousI would definitely reccommend The Drain Team

Derek Campton was here this morning to replace our kitchen garbage disposalWe have used The Drain Team for numerous jobs in the past and this was another positive experienceHe was here on time and the job was done with expertise

Great guy came to our rescue: Tony #

On Saturday, the morning of our open house, our toilets became backed up and the master shower would not drain Needless to say we were panicked We called the Drain Team and were assured they would be able to help Matt came to our house, quickly diagnosed the problem, quoted a fair price and got to work Matt was professional, personable, and efficient All of the drains were unplugged within minutes and our open house went off without any further problems! If we ever need a plumber again, we know who is top on our list The Drain Team!

I needed a plumber to fixed a value to my hot water heaterThey sent John M to fix itHe was very pleasant and have it done with very little difficultyI also had my Kitchen redone and I needed a plumber to hook up my sink, I asked for John M because I knew he was very knowledgeable about what had to be done He came out on Saturday and did a great jobThere was a problem installing my garbage disposal because my new sink was too deep but he worked around it and made it workIf you need a Plumber call The Drain Team and ask for John M you won't be disappointed

Derek and Tony responded to my call to the main officeThey came the SAME DAY to help with a grease trap issue we were havingBoth friendly guys and got the job done quickly and efficiently
Derek has been to the building before for a different issue that we had last month and he was a huge helpBoth these guys deserve a raise and a pat on the back

I am highly recommending The Drain Team It was Thanksgiving Day and apparently overloaded my disposal with too many potato & carrot peels My disposal was backing up therefore not allowing me to use the sink My wonderful neighbor came to help but unfortunately due to the pressure blew the drain pipe right off, needless to say quite the mess We could not repair the issue, hence my call to the Drain Team The person on the phone was very nice She said she would get back to me Within minutes she called to tell me Tony would be at our residence within 40-min He was right on time, very professional gentleman He fixed our problem very quickly and at n/c My husband and I just moved here in Sept and we don't know anyone in the area but I will guarantee that if I have a Plumbing issue again, I will call The Drain Team 1st Tony wished us a Happy Thanksgiving and he went on his way If you ever need any type of Plumbing services, contact The Drain Team and ask for Tony
Tony, thank you again
***

I would like to take this opportunity to thank The Drain Team and specifically my technician, Tony, for the outstanding service they providedThey responded in less than hours to evaluate my leak and make sure that I still had water service in my home until they could fix the problemWeather prevented Tony from completing the work that needed to be done but he still came to my home to make sure I still had waterOnce the ground water level subsided and Tony was able to complete the work, he did so in a timely manner and with the utmost professionalism and courtesyThe price for service was fair and the home office checked with me two days later to ensure I had no problems and was happy with the serviceI will definitely use the Drain Team in the future for my plumbing needs and recommend them to anyone that needs a plumber

are problemHe went over everything with me Tony also put up with my dogs! Thank you Tony!

Very positive experience Knowledgeable person arrived in a Sunday afternoon and on time Problem fixed without incident

We recently had a emergency problem with our irrigation system, and called the Drain Team Their technician, Ron, was very good and did a great job They also came very quickly on a Friday and we would recommend them to all of our neighbors here at Tampa Bay Golf and Country club
Their prices were very reasonable as well

We had a great experience with the Drain Team The technician was professional, on time, courteous, and explained all that he was doing The work was completed in a timely manner, and thoroughly We will use the Team again if we have plumbing issues

Great Service, Randy was very professional and answered all of our questions. Very Happy Customer! Problem Solved! 💯Satisfied!

The Drain Team could not have been more efficient, prompt or professional! Randy and Marcus did a fantastic job of diagnosing the problem (they discovered that we were still on a septic tank and not tied to the city sewer, as was always thought since mid 1980s!) and recommending the best course of action. They worked tirelessly for two days and my service was never down for more than a couple of hours in that time. All permits were pulled and inspections were done promptly and passed the first time. I highly recommend The Drain Team.

UNBELIEVABLE!!! TONY344 WAS OUR PLUMBER. We have used this company several times for other matters and without fail have absolutely not one complaint. Pricing is reasonable. If we needed plumbing again without fail we will call them.
If you need Plumbing call them or you are making a BIG mistake!!

The Company Tech (Wes) was very Professional and Friendly. Did a great job.
They did not price gouge. Was there promptly, while others I called said they would need time and a half to come so quickly. The Drain Team Tech was there within an hour and a half with no extra charge.

Excellent service, great experience. I had one bathtub faucet not getting hot water and two leaky faucets in another tub and shower. Ronie was on time, efficient, courteous, and answered my questions. He replaced the cartridges and stems. Cost was as quoted, no surprises. Scheduling the repair was also simple - they were able to come out the day after I called. I would definitely recommend the Drain Team to others!

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