Steve's Lawn Service

Hello - I have contacted the store in Tempe and I'm waiting to hear back regarding the stock issue. The customer may hear from the store in the next few days

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as
Answered]
Complaint: ***
I am rejecting this response because: My case ID is ***
Regards,
*** ***

Please have customer clarify his dispute amount We issued the refund of his delivery on 8/30/10:AM

Please note, we believe that our chest of drawer range is safe to use in your home when attached to the wall following the assembly guidelines

I made an appointment with this salon for a foil blonde highlight She did not reproduce a blonde hightlight it turned strawberry brown/blonde She did not tell me at the time of the service that I needed to come back several times for the look that I wanted I spent about and then to turn around days later and spend to fix what she was initially suppose to produce

We will be contacting the customer to resolve.Best,Berta

Hello,Thank you for bringing this to our attention If you would like, I can offer you a $IKEA gift card towards the purchase of a new bed Unfortunately, this item is not under warranty and has been in your possession since If you deny the accommodation, your alternative
option is to bring the item into the store and allow a coworker to physically inspect your item for defects Unfortunately, this cannot be done over the phone You can continue to work through the Revdex.com, or if you accept the response, you can contact ***.com to ensure resolution is completed.Thank you in advance,*** ***

I have left voicemail for the customer in regards to the refund processThe customer will be contacted within hours for a full refund. Thank you

Hello,Thank you for bringing this to our attention. We have changed pickup providers in your area. This is why you have not been contacted. The pick up provider for your area is considered to be a long haul provider for IKEA meaning we cannot schedule the pickup date for you.
I have correctly created the feedback for the transport company to contact you. Please await their contact. We have issued a refund of your shipping costs for the mistake. If you would like a $IKEA gift card as an accommodation for the inconvenience please advise.Thank you in advance,*** **

Hello, Your replacement order has shipped out on 07/16/2017. Once the order is received by our Delivery Provider an email will be sent to you that states "Your Order is Ready to be Delivered". We can schedule the delivery at that time. Thank you in advance,*** ***

Hello,Thank you for the reply. I apologize we could not meet your estimated delivery date. Our 3rd party delivery provider is currently reconciling their truck in Tennessee, and will reach out to your to secure your final delivery date as per our Terms and Conditions with online orders. We will issue a shipping fee refund back to your original form of tender in case # ***. Please email *** for faster assistance. Thank you in advance,*** ***

Per Virginio (IKEA Aftersales Manager), “I received a call yesterday and sent an email today per customers request- Mon 7/25/1:PM” Best Regards, US Customer Relations ManagerIKEA North America Services*** *** *** ***, Conshohocken, PA *** USA

Hello,IKEA approved your chargeback with the issuer of your card on 02/11/2018. You must speak with the issuer of your card for your refund going forward as we cannot assist with a refund after a chargeback has been approved.Thank you in advance,*** **

Hello,Order number *** is for a delivery from IKEA Houston. The delivery is scheduled for 11/12/2017. This is a promised delivery date as it is coming out of our store, not a distribution center. I have emailed a copy of the order to the email on file. Please await
contact the evening prior to the delivery for your (4) hour time window.Thank you in advance,Richard S***

Social Media team worked with the customer. Refunded delivery fees for inconvenience

Hello,Thank you for bringing this to our attention. Please advise with a photo of your return receipt, your case number, or your order number.Thank you in advance,*** ***

Revdex.com received the following message from the business: We have resolved the issues with Mr***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: while I did finally receive my correct and full order (after staying home for the fourth time for the same delivery), the delivery fee has still not been refundedAfter the first botched delivery, the IKEA customer service representative I spoke to said the fee would be refunded as a courtesy (it was not at my request)The TWO subsequent times I spoke to an IKEA customer service representative, both after failed deliveries, the representative assured me that they could see the fee was being refunded "in just a few more days." It has not happenedAs far as I am concerned, the complaint is not resolved.And, for the record, only one item in my eight-item order was delivered by ***The remainder arrived later via a different service.
Regards,
Katharine Eaton

please have customer provide order number so that we may look into this matter

Hello,We are showing your online order as cancelled due to payment declined. Please advise.Thank you in advance,Richard S