Stylewe

Revdex.com:At this time, my complaint, ID [redacted] regarding Stylewe.com has been resolved Sincerely, [redacted]

Dear [redacted] Sorry for all the inconvenience .You can choose return for refund ,And we had send the return lable for you Pls kindly check in your email We have sent you the Request Resolution email to you, you can refer to the email and help with this.We valued your business and we will try our best to help you resolve the problem.If you run into any issues , feel free to drop us an email and we will get back to you ASAP

Dear customer,Per your complaint, you required refund of your orders [redacted] and [redacted] , but upon checking, your did not submit any return request of your orders.Did you return any of them?If you did ,could you pls offer us the tracking number to check? Then we will arrange refund accordingly.Pls reply to [redacted] and we will get back to you ASAP.Best regards,***Stylewe

The business has responded Please see below:Dear [redacted] , Sorry for the delay , Your transaction is exceed days and we can't process the refund to original payment methodWe will had to ask [redacted] to help process the refund for usIf possible, pls reply our email with your [redacted] account so that we can process your original in another wayLooking forward to your reply and thanks for your patienceRegards, Lanny

Dear Customer, Sorry for the inconvenience.Sorry for the delay.Since the transaction is exceed days , we will have to ask [redacted] account manager to help process your refund,which will cause some days delay You will receive it in one week.Thanks for all your patience.Regards,May StyleWe

Revdex.com:At this time, my complaint, ID [redacted] regarding Stylewe.com has been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***

RevDex.com:At this time, I have not been contacted by Stylewe.com regarding complaint ID [redacted] .Sincerely, [redacted]

Dear ***,Sorry that you are not happy with the products and service.For order [redacted] , we had issued the refund on Feb [redacted] for youTransaction number is [redacted] .Pls check your account .As we are experiencing high email volumes, our reply might be delayedWe do apologize for any delay and hope for your understanding.If you run into any issues , feel free to drop us an email ( [redacted] )and we will get back to you ASAP.Regards,Lanny

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Chargeback was filed for $and has been already finalized, so nothing is "frozen"I specifically stated that Stylewe owes me $for the other part of the order for which I did not file a charge backAt this time Stylewe has its merchandise back from me, but does not pay back citing "technical issues"I have months long communication with Stylewe where it goes in circles and while it agrees that it owes me $it denies to payAfter months of trying to deal with Stylewe I no longer wish to spend any time with Stylewe - I rather work with my credit card company, paypal and lawyer.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
For months this business simply keeps promising to refund, but not doing itBusiness has all the information to refund me, but does not act on itAt this time I no longer wish to engage in any conversation with this business - I am working out issues with my credit card company, paypal and lawyer
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear customer,In fact, our financial department colleague had helped to issue the refund for you.But she failed to do so because of your credit card issue.We'd love to refund you ASAP ,kindly pls email us your *** account so that we can send the money to your directly. Regards,Lanny

Dear customer,We apologize for inconveniences caused.Order ***, as we only received only return request for three items, which lead some confusionIt would be a lot appreciated if you could tell us the return item list, so that we can issue the refund of other items in this order
accordingly.Will be waiting for your reply,Best regards,AceStyleWe

We have explained to the buyer This designer is from China,and "???"is the *** name and I BELIEVE YOU is English name. Buyer returned the dress, and we have already issued full refund.Refund UniqueTransactionID : ***Date of refund : 2017-04-**RegardsStyleWe

Revdex.com:At this time, my complaint, ID *** regarding Stylewe.com has been resolved The company never had the product in stock but accepted payment anyway I never would have received my product either wayI'm glad I followed up with the company on *** because
that was the only response that I received My money was refunded but the business itself is a shamThey sell products that they dont even have in stockThey are ripping people off left and right Terrible company I will never order anything from them again It's all fake
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Dear So sorry to hear that you complain to Revdex.com!We would like to take care of your order issue.If you have any other questions, u can chat with us online or drop us an email *** at any time and we will get back to you ASAP.Have a nice day!This is May from StyleWe Customer
Service teamI’m glad to assist you on your order!About return and exchange, please visit here ***For your request ,we would like to offer you the following options:1.Return for exchange.You need to email us the SKU or URL, size, color for the replacement item(s) after return.2.Keep the product(s).If you choose to keep the item(s), we will compensate you with 20% store credit, or 15% refund to the original payment method.About our store credit policy, please visit ***3.Return to get store credit.You are responsible for return shipping cost.After returning the item(s), we will issue 115% store credit to your StyleWe account.4.Return for money refund.You are responsible for return shipping cost.After returning the item(s), we will issue refund to your original payment method in one week.If you choose option 2, please inform us your decision promptly so that we can issue the store credit/refund to you ASAP.If you choose one of the other options, please email us back with your decision as well as the return tracking number or a picture of return receipt.Requirements for returning parcels:- Items received should be unused, undamaged and in original package with original labels.-You need to download the attached label with our shipping address and return barcode included in this email(This is NOT a prepaid shipping label)Please place this return label on your package along with the proper postage while sending to our return center by USPSOur return center CANNOT process your return order properly without this label.- Please email us back with the return tracking number(or picture of the return receipt).Could you please provide us any other suggestions?We will relay your messages to our designersYour feedback is very important for StyleWe and our designers to improve our products and services.Thanks for all your patience and may you have a nice day!Best regards,MayStyleWe

Dear ***, Sorry that you are not happy with the item(s)In fact , we had already replied several emails from you with our return address in USACould u pls check it again? For your return(exchange) request, we will issue the refund (within business days) once you email us a proof of the
return package ( for example, return tracking number ,a copy of return receipt, or a picture of the return package) along with the order number and returned item listsFor exchange, we'll place your replacement order in business day once you email us a proof of the return package (please email us the item SKU or URL, size, color for the replacement item(s))As we are experiencing high email volumes, our reply might be delayedWe do apologize for any delay and hope for your understandingPlease contact us at *** if you have any further questionsThanks for all your patience and may you have a nice day! Best regards, Lanny

Regarding complaint on stylewe order ***We have already issue full refund on this order *** Refund UniqueTransactionID : *** Date of refund : 2017-04-** The refund is processed through paypal to your original payment method.If buyer have any
question about the refund, welcome to drop us an email, we will get back asap. Best regards, Max Stylewe

Dear customerSorry for all the inconvenience.We can not refund your original order since it has been over days ,the only way we can send the refund to you is send money to your account.Do you have ***? if you have ,please tell us and then we will issued the refund to you ASAP If not, you can register one account in its official website or ask your friend if they have *** account.Hope that you can understanding .If you run into any issues , feel free to drop us an email (***)and we will get back to you ASAP.Best Regards,HaileeStyleWe

Once you submit the return /exchange request, we will send you the return label in hours.As we are experiencing high email volumes, our reply might be delayedWe do apologize for any delay and hope for your understanding.Upon checking, we have send you the return instruction and the
return label on July **.We have return center in CA,US.If you want to return item, you should contact us.If you have any question, feel free to email us at *** *** we will reply ASAP

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***