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Sunday Nu

12000 66th St, Largo, Florida, United States, 33773

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Sunday Nu Reviews (%countItem)

I bought the product because the ad specifically stated No subscription. I have 4 charges in 2 days totalling almost 400$
They use a different company for the credit card charges.. Cosmeticstore Sheridan Wy

Desired Outcome

I want a refund

This company is a scam. I ordered face and eye cream through an ad on Facebook. Nowhere did it say I was going to be enrolled in a year long subscription and be charged over $150/ month. Their website says they offer a 100% money back guarantee. When I called to ask for it he literally laughed at me in the phone and said there is nothing they can do.

2nd time unauthorized debit, after my card was cancelled, 10 days after first unauthorized one.
2-17-20 unauthorized debit $164.98 , 10 days after 1st unauthorized debit $152.98 , no communication from phone call won't answer or emails have sent 6-8. Reported to bank. Need BOTH refunded, never ordered . Scam company

Desired Outcome

Refund on BOTH amounts.

Ordered product at reduced price for 1 time purchase then fraudulently enrolled in subscription
I ordered an anti aging face cream from a Facebook ad from Sunday Nu in January. The ad stated it was a 1 time purchase for $7. I received the product in a few days. I then received another jar this week and was charged $79.99 on 2/11/20. I called today to cancel and the woman named Rose informed me that I had agreed to the subscription when I made the initial order. I never sign up for any of these ongoing subscription things and never would have ordered it if that had been stated in the initial Facebook ad.

Desired Outcome

I would like to get my money back from the unauthorized $79.99 charge

Continue to bill me for product I didn't receive or order.
I ordered 2 items from this company off of a Facebook ad. I was billed $12 for the 2 items. A few weeks later they billed my credit card $152.98 for no reason. No where in the ad did it State that this was a subscription order & I would be billed monthly. My credit card company did reverse the charge. Now two weeks later they are trying to bill me $164.98 for nothing. I have received no further product from them. This is fraud.

Desired Outcome

Take the charges off of my credit card & stop any future billing.

Customer Response • Feb 26, 2020

The company issued me a credit on my credit card for these charges. It was billed under the name CosmeticStore in Sheridan WY 82801. I am satisfied with these results.

Advertising scam offering trial price $7 and then charging bank account $152
Ordered trial skin care product foe $7. Never received a confirmation email and then found a charge of $152 to my bank account. Tried to reaxh out, no response to phone number and email comes back as undeliverable. The website does not indicate an full charge amount will be applied. False and unclear advertising, no where did I consent to a different charge other than $7 or a agreed to a subscription.

Desired Outcome

Refund and any subscriptions canceled as they were not knowingly authorized.

Customer Response • Mar 09, 2020

Document Attached***
Facebook information for business

Ended up with a subscription ordering from them, but saw nothing stating I was signing up for a subscription.
Took $150 out of my account and when you call number to cancel no one answers.

Desired Outcome

Cancel subscription and Reimbursement

This company sells their products at very low promotional rates and then without ANY warning "subscribes" you to monthly membership.
This company sells their products at very low promotional rates and then without ANY warning "subscribes" you to monthly membership. When you try to call and cancel there is no one to answer the call.

Desired Outcome

Refunds of $79.99 and $72.99 which I did not authorize and for items neither wanted nor received.

Fraudulant charge
I purchased a trial offer for $12.00 for their product. Fourteen days later my bank account was charged $152.98 for a subscription that I was not aware of. I called their customer service line and the rep refused to return my money and told me to refer to their terms and conditions. They have scammed several people and taken advantage of them.

Desired Outcome

I would like my money refunded in full.

Lack of response
I order a "pay only shipping" sample in January. I received another shipment this month that was unsolicited. I have called and sat on hold for over an hour at a time several times, I have emailed them in detail several times all requested to cease and desist sending me products and charging. They do not respond at all

Desired Outcome

I would like an email that states they will cease and desist from product and charges to me

I purchased an item for $7 & the company charged me an additional $225 without my permission. They offer a 100% money back guarantee but don't answer
I purchased an item for $7 & the company charged me an additional $225 without my permission. They offer a 100% money back guarantee but don't answer messages or email or phones. I have 2 fraudulent charges on my credit card and there hundreds of women in the same situation. The company is fraud

Desired Outcome

I want my money back. Every cent of the $225 they took without my permission and I want the company to be shut down for fraudulent activity to my account as well as the others.

This company charges you for fake products and do not even say that you are subscribed. They said all you paid is for the shipping which isn't true.
Sunday Nu is fraud. They charge customers for subscription that you did not sign up for. The ad says it's 90%off and free shipping. Yet they say you paid for shipping and not the product and then charges you 153.00 for fake products. And you are subscribed for a year which is not shown on your original bill. It is a SCAM. No one answers their phone and they have no voicemail to leave a message. I have reported the fraud to my credit card company and is asking to reverse the charges.

Desired Outcome

They need to refund the money back to my credit card and stop scamming people. They need to specify that it is for a subscription and also not say That it is 90% off. But instead claims that you paid shipping and they will charge you the full price for *** products that are Dollar store quality. It is not even worth the shipping charges of 7.00 and 5.00. It is a total SCAM

Tried to get refund not responding but they keep billing me twice billed total $317.00
tried to cancel before 10days were up but they won't respond.
Tried several times to cancel order.they won't answer my messages or my emails. I want my 317 dollars back.

Desired Outcome

Refund and stop taking my money.they have taken 317.00 dollars from me.i have emailed them to cancel but they keep charging my account. How do i get my money back?

The charged me over$164 without permission.
Sunday day time ageless moisturizer. And Sunday eye serum.
Feb . 7th, 2020
Payment amount: 164.98 through Paypall account.

Desired Outcome

Get my full refund.

Charged my account without permission. Did not state anywhere that I agreed to this charge. There is no way to contact anyone at the business
I bought a facial lotion for $7.00. They did charge me $7 but then charged me $72.99. When I try contacting them there is no answer via phone or messenger. I have had to cancel my credit card and wait for the fraud department to do an investigation. I hope to get refunded the amount. They did not state they would taking any additional fees or charges at the time I placed my order. I did not agree to pay anything else or sign up for anything.

Desired Outcome

I want them to be *** down and held accountable for their actions. I would also like my money to be refunded

Billed without notice. Unable to get in touch for refund.
They are NOT upfront or clear about how this wonderful free trial works. Never received any follow up indicating that I would be charged additional money. Now they are not responding to requests for refunds. And I fear they will continue to bill me because there's no log in or account capabilities in order to cancel! I can't afford this!

Desired Outcome

I want my 137.68 back in my account. I also want assurance that they NEVER BILL ME AGAIN.

Ordered product which made claim to just charge you for shipping to try their product. After 14 days they automatically deducted $152.98
Ordered this product which they said you could try for only shipping cost. No where on order page was there any indication this would automatically enroll you in subscription.14 days later they deducted 152.98 out of my bank account. I have unopened product that I want to return. They refuse. Despite under their refund policy it says you can return any unused product within 30 days. They say that does not include the original trial offer. I quickly cancelled my order but they refuse to refund my money even if I return the unused unopened product. Extremely deceptive. I have asked 3 times to talk to a manager. They keep telling me he will contact me within 24 hours. It never happened, Don't know what else to do.

Desired Outcome

I would like to return the product and get my 152.98 refunded to my bank account.

Customer Response • Feb 14, 2020

Contacted company again and we. Have successfully resolved the issue. No further action is needed. Thank you.

On their website they state they have a 60 day money back guarantee. I tried to return my purchase and they refused to accept my return and refund my money. My inital order was 12/28/19 and they automaticly sent me a second order on 01/27/20. I tried to return the orders on 2/6/20 so that is 40 days into their 60 day guaranteeon the 1st order and 10 days on the 2nd order.
Product_Or_Service: SundayNuEye Serum and SundayNu Anti Aging Cream
Order_Number:

Desired Outcome

Billing Adjustment I would like a full refund of $164.98.

I agreed to pay $7 for a sample of face cream It was somehow a subscription but if you try to return or cancel noone answers their all info is fake
I agreed to pay for a face cream $7 they sent a eye syrum , when I tried to call or message it went to a voicemail and the email doesn't work , then they charged my account $79.99 I have written them numerous times they then blocked me from writing on fb they dont answer anything I dont want their product I want my money back what they sent wasn't worth the original $7 I paid never mind $87 . There phone goes straight to voicemail they have multiple addresses , their emails have either no reply or are no longer active , they do not reply on fb messenger or thru their page ,thos is a scam they hide that you are agreeing to pay them monthly and that this free sample is actually a subscription , you have to click on their privacy policy and it's written in the middle so you dont even know what your agreeing to .

Desired Outcome

I just want my money back I can send the product I dont want it its garbage , and I want my money back

This company fraudulently took money out of my account without my permission. They advertised 100% satisfaction guarantee, but won't honor it
I purchased face cream from this company with a money back guarantee. I was under the impression I was only paying the amount advertised for the product. 2 weeks later I'm charged an additional $152.98 without my knowledge or permission. I attempted to contact them via email and phone with no response. I can't even return the product that doesn't work to get my money back.

Desired Outcome

I want a full refund of $152.98 that was taken without my permission. I want to send back the face cream because it doesn't work and receive a refund of $12.00 for the initial purchase

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Address: 12000 66th St, Largo, Florida, United States, 33773

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Shady, yet now dead: once upon a time this website was reported to be associated with Sunday Nu, but after several inspections we’ve come to the conclusion that this domain is no longer active.




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