T D C Steel Frame Homes / D S S Construction

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.  Please note that even though I'm accepting your response that if your business doesn't follow your lettered response...

I will file again and take it to the next step. Thank you for taking care of things on your side.
Regards,
[redacted]

[redacted]
Revdex.com of Upstate South Carolina (Greenville, SC)
 408 North Church Street, Suite C
Greenville, SC 29601-2164
 
Dear [redacted]
We have read Ms. [redacted] complaint and reviewed the
account that has been placed with us by our client....

Customer experience is our
top priority, and we are grateful that Ms. Ms. [redacted] has brought this matter to
our attention. We have entered a request with the credit bureau agencies for
the removal of the trade line in question. It can take anywhere from thirty to
forty five days for the bureaus to process this request.
Per company policy when a complaint of
this nature is received, we cease all activity on the accounts in our office
and the files are returned to our client.
If Ms. Ms. [redacted] has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
[redacted]gotodrs.com. We do
apologize for any inconvenience that Ms. Ms. [redacted] may have experienced.
Regards,
[redacted]
Compliance Representative

Thank you for the opportunity to respond to Ms. [redacted]'s Complaint. Based upon our review, we contacted Ms. [redacted] in good faith that we were reaching out to our Consumer as the telephone number was listed as a good contact number.We are grateful Ms. [redacted] brought to our attention that we...

reached her in error. Dynamic Recovery Solutions has removed Ms. [redacted]'s telephone number ([redacted] from our system and placed it onto our internal "Do Not Call" list. Dynamic Recovery Solutions will not attempt to contact Ms. [redacted] in regards to this matter.Dynamic Recovery Solutions is a third party collection agency licensed and bonded in all applicable states to Collect on past due account for Our clients. DRS always wants toacknowledge any concerns a Consumer expresses regarding these types of matters.We do apologize for any inconvenience that Ms. [redacted] may have experienced.Regards, Jeremy M[redacted] Compliance Representative

13 November 2017Cindy R[redacted] Consumer Operations Director Revdex.com of the Upstate 408 North Church Street, Suite C Greenville, SC 29601Dear Cindy R[redacted],We have read Mr. [redacted]'s complaint and reviewed the account that has been placed with us by our client. Per company policy, when a...

complaint of this nature is received from your office, we cease all activity on the account in our office. We have notified our client of the Consumer's Complaint with thorough documentation.Based upon our review, Dynamic Recovery Solutions (DRS) received Mr. [redacted]'s account in our office on 06/14/2017 for service. Our client reflects the Original Creditor as "[redacted] Corporation" with a current balance of $ 3,733.03. On 11/2/2017, DRS spoke to Mr. [redacted] regarding this account where he stated that he did not recall this account but thought that it was paid. The agent placed the account into a dispute status. Validation has been requested on this account. Should this be available, it will be sent to the consumer for their records and no further contact will be made by DRS regarding this matter. As of 11/13/2017, DRS has not received anything from the consumer stating that this account has been paid. Per Mr. [redacted]'s request, we have placed his telephone number onto our internal "Do Not Call" list to ensure that we no longer contact him regarding this matter.Dynamic Recovery Solutions does not condone any fraudulent activity; deceptive acts, abuse or harassment of any form to a consumer. Dynamic Recovery Solutions is a third party collection agency licensed and bonded in all applicable states to collect on past due accounts for its clients. DRS always wants to acknowledge any concerns a consumer expresses regarding these types of matters.We apologize for any inconvenience that Mr. [redacted] may have experienced.Regards, Jeremy M[redacted]13 November 2017Compliance Representative

Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clients. Dynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumer. We are currently licensed and bonded in all applicable states...

that require such licensing, and would receive severe penalties and fines for such fraudulent activity. DRS always want to acknowledge any concerns a consumer expresses regarding these type of matters.
Due to several business exchanges, it is possible that a mistake could have been made by contacting the consumer at this point. Further, as a result of the turnover of accounts in the collections industry, oftentimes there is inaccurate information for contact purposes.
We acknowledge that the consumer is disputing this account. . Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. We sincerely apologize for any inconvenience this may have caused for the consumer. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]

[redacted]
Revdex.com of
Upstate South Carolina (Greenville, SC)
 408 North Church Street, Suite C
Greenville, SC 29601-2164 
Dear [redacted], 
We have read
[redacted] complaint and reviewed the account that has been placed with us
by...

our client. Dynamic Recovery Solutions acknowledges that [redacted] is
disputing this account and requesting no further contact.
Per company policy when a complaint of this nature is
received, we cease all activity on the account in our office and the file is
returned to our client.
If [redacted]
has any further questions or concerns, we encourage her to contact our Chief
Compliance Officer [redacted] at [redacted]. 
We do apologize for any inconvenience that [redacted] may have
experienced. 
Regards,
 
[redacted]
Compliance
Representative

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[redacted]
Revdex.com of Upstate South Carolina (Greenville,
SC)
 408 North Church
Street, Suite C
Greenville, SC 29601-2164 
Dear [redacted],
We have read
[redacted] complaint and reviewed the account that has been placed with us
by our...

client. Customer experience is our top priority, and we are grateful
that [redacted] has brought this matter to our attention. We have entered a
request with the credit bureau agencies for the removal of the trade line in question on July 16, 2015. It can take anywhere from thirty to forty-five days for the bureaus to process this request.
If [redacted] has any further questions or concerns, we encourage her to contact our
Chief Compliance Officer [redacted] at [redacted] 
We do apologize for any inconvenience that [redacted] may have
experienced.
 
Regards,
 
[redacted]
Compliance
Representative

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[redacted]
Consumer Operations Director
Revdex.com of the Upstate
408 North Church Street, Suite C
Greenville, SC 29601
Dear [redacted],
We have read Mrs. [redacted]s complaint and reviewed the account that has been placed with us by our client. Dynamic Recovery...

Solutions acknowledges that Mrs. [redacted] is requesting no further contact.
This account has been placed in an inactive status. In response to Mrs. [redacted]s complaint, Media for this account has been ordered if media should be available it will be sent out to Mrs. [redacted] and there will be no further contact from Dynamic Recovery Solutions.
If Mrs. [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted]com. We do apologize for any inconvenience that Mrs. [redacted] may have experienced.
Regards,
[redacted] Compliance Representative

[redacted]
Revdex.com of Upstate South Carolina (Greenville,
SC)
 408 North Church
Street, Suite C
Greenville, SC 29601-2164 
Dear [redacted] 
We have read
[redacted]’s complaint and reviewed the accounts that have been placed with us by
our...

clients. Dynamic Recovery Solutions acknowledges that [redacted] is disputing
these accounts and requesting no further contact.
Per company policy when a complaint of this nature is
received, we cease all activity on the accounts in our office and the files are
returned to our client.
If [redacted] has
any further questions or concerns, we encourage her to contact our Compliance
Manager at [redacted] 
We do apologize for any inconvenience that [redacted] may have
experienced.
 
Regards,
 
[redacted]
Compliance
Representative

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[redacted]
Revdex.com of
Upstate South Carolina (Greenville, SC)
 408 North Church Street, Suite C
Greenville, SC 29601-2164 
Dear [redacted], 
We have read
[redacted] complaint and reviewed the account that has been placed with us
by our...

client. Dynamic Recovery Solutions acknowledges that [redacted] is
disputing this account and requesting no further contact.  Per company policy when a complaint of this
nature is received, we cease all activity on the account in our office and the
file is returned to our client.
If [redacted]
has any further questions or concerns, we encourage him to contact our Chief
Compliance Officer [redacted] at [redacted]. 
We do apologize for any inconvenience that [redacted] may have
experienced.
 
Regards,
 
[redacted]presentative

Revdex.com:
This is in reference to my disabled 54 year old daughter [redacted]  account # [redacted] Thank you, [redacted]

Dynamic
Recovery Solutions, LLC (DRS) is a legitimate third party collection agency
that collects on past due accounts for our clients. Due to several business
exchanges, it is possible that a mistake could have been made by contacting the
consumer at this point. Further, as a...

result of the turnover of accounts in the
collections industry, oftentimes there is inaccurate information for contact
purposes. Typically any personal and/or contact information would be a part of
the original contract that was sold into collections, including, but not
limited to, telephone number, address, etc.
We acknowledge that the consumer is disputing this account
due to possible ID theft and fraud. Per company policy when a complaint of this
nature is received, the account is placed in a "cease & desist"
status. Also, the account has been CLOSED in our office, and no further contact
from Dynamic Recovery Solutions regarding this matter. We sincerely apologize
for any inconvenience this may have caused for the consumer. If you have any
further questions or concerns, we encourage you to contact our customer service
department at [redacted] or our toll free telephone number at
[redacted]

Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clients. Dynamic Recovery Solutions does not engage in any fraudulent activity that would harm or abuse any consumer. We are currently licensed and bonded in all applicable states that...

require such licensing.
Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[redacted]
Consumer Operations Director
Revdex.com of the Upstate
408 North Church Street, Suite C
Greenville, SC 29601
Dear [redacted],
We have read Mr. [redacted] complaint and reviewed the account that has been placed with us by our client. Dynamic Recovery Solutions...

acknowledges that Mr. [redacted] is disputing these accounts and requesting that we remove the trade lines from his credit report.
Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client.
If Ms. [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted].com. We do apologize for any inconvenience that Ms. [redacted] may have experienced.
Regards,
[redacted] Compliance Representative

I accept their offer. I would like for them to stop calling my house. They called again today. This company needs to realize that is harassment.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]