Teehood.com

Hi [redacted],We apologize for this delay. Reshipment of your order has already been processed. Please allow a little more time to deliver your item.Rest assured, they will be delivered at doorsteps.ThanksTeam Teehood!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
All this company does is say they are sorry with no action to resolve the problem. I also did not receive my leggings on April **, 2016 as they state.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I finally received an email saying my order was canceled and that the money was refunded, of course the company had not refunded my account. At that time I contacted my credit card company and disputed the transaction and my credit card company ([redacted])...

reversed the transaction and refunded my money.Please note, my credit card company did state that the money had not been refunded, they just reversed the transaction since I reported the company as fraudulent because I had requested a refund and they still had not given back my money! Teehood.com needs to be looked into further, I have looked into customer responses to this company and see that more times than not people are not getting what they purchase or the orders are taking forever to get to them.
Sincerely,
[redacted]

Hi,
 

sans-serif;">On Behalf of the Teehood.com Team. We apologize for the inconvenience to our valued customers. We cannot exchange it to a different size as these items are made custom. However, you can reorder with the correct size and we can give you 10% off coupon code. Please let us know. Thanks and have a great day!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I do not understand how this is custom ordered. When my husband ordered them, he went off of the Facebook post which took him to the [redacted] website. As I look now, it shows size small-XL and for 63% off. There is nothing on the order page that allows you to select anything other than green bay leggings. So how can these be custom made per my order?! They obviously have them in stock and could easily resell this pair if they allowed them to be returned. Right now it says hurry only 15 left in stock. If this is the case, again they don't custom make each individual order as people order them, they  have them made ahead of time. And no where on the page does it say anything about 24 hour cancellation of order. So now you're offering me 10% off to buy another set that who knows if it will even fit me on top of the almost $70 we already paid for something I can't use, to now pay for a second set that would probaby sit in the bag. How is that good customer service? Very frustrated and very disappointed in the way this is being handled.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hi [redacted],As per the list provided by you, we have processed your order and emailed the confirmation for it Your new order number is #[redacted]. Thanks, Team T[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted], Thank you for shopping Teehood.com! We apologize for the inconvenience this issue has caused you.Due to overwhelming demand, our manufacturer messed up with a small batch of orders. They messed with the quality and size, and unfortunately...

this order was part of that batch.We can reship a new pair for you FREE of charge. And we ensure the quality and size will be true as described.Again, please accept the apologies. Thanks Teehood

Revdex.com:At this time, I have not been contacted by Teehood.com regarding complaint ID [redacted].Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Teehood.com regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Teehood.com regarding complaint ID [redacted].Sincerely,[redacted]

Hi [redacted], 
Thank you for shopping Teehood.com! We apologize for the inconvenience this issue has caused you.
Could you please email the picture of the damaged legging to [redacted]. That would be helpful for us to claim our manufacturer.
Thanks, 
Team...

T[redacted]!

Revdex.com:At this time, I have not been contacted by Teehood.com regarding complaint ID [redacted].Sincerely,[redacted]

Hi [redacted],
Thank you for shopping [redacted]! We apologize for the inconvenience this issue has caused you.
Due to overwhelming demand, our manufacturer messed up with a small batch of orders. They messed with the quality and size, and unfortunately your order was part of that batch.We assure if we ship the new leggings for you, the size will be true as described on the product page. We have successfully delivered our products to customers all over the US and believe me, they are completely loving them. We are receiving reviews and responses from them every minute. Please allow us a chance to reship a new item for you and let us know the size you wish to have. You will not be disappointed.Also, you may keep the pair of legging you already received. Again, please accept our apologies.
Thanks,
Team Teehood

Hi [redacted],
We apologize for the inconveniences this issue has caused you.
Your order is sent to production. As all our items are custom made on demand and fulfilled by manufacturer overseas, the shipping is usually...

longer than the domestic ones. We already stated that the expected delivery is 4-6 weeks from the order date. We'll share you the tracking link as soon as this ships. 
Unfortunately, we do not have a phone support as of now. We assist all our customers through emails and live chats. For any updates, you may email us at [redacted]. Our support team will answer you to their best.
Again, please accept the apologies. Rest assured, the items will be delivered at your doorsteps. 
 
Thanks,
Team Teehood

Took my money and never shipped the stuff out order [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I ordered medium pants in February and when I received the pants (in march) they were actually a size xxs. I wrote to them and they never emailed me saying what they would do for me. I wrote to the Revdex.com about a month n half ago about there lack of follow up and when I filed complaint is when they finally replied with an apology saying they sent out a bad batch of sz medium pants and that t THey would send me the correct size. It's been over a month AND still no pants. I want my money back I'm not waiting any longer it has been 3 months since my initial order this buisness is a scam/joke.It's been 3 months I want my money back .. shouldn't have to have wrote to Revdex.com the first time just to get a response. Now here is my second complaint because they won't follow up.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],
line-height: 1em; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0);"> 
We apologize for the inconvenience this issue has caused you. Due to overwhelming demand demand, our manufacturer was not able to keep pace and they messed up with size and quality with a small batch of leggings. Unfortunately, your order was part of that batch.
 
We have reshipped a new item for you. We ensure the leggings will be true to sizes as described on the product page. We have emailed you the confirmation for the same. 
 
Please accept the other pair as our apologies.
 
Thanks,
Team Teehood!

Husband ordered from this company in early October and as of 12/** still no product, even though they say 6-8 weeks for delivery. Now they are asking him to be patient and wait a couple more days. No response from them on [redacted] or via email. Very upset. Started a dispute against them with my bank.