Teehood.com

Hi [redacted],We apologize for this inconvenience. We already mentioned the size description at the product page so a buyer could select the best fit. As per our policy, we do not exchange our products for different size as these are custom made on demand fulfilled by manufacturer...

overseas.Just not to lose our valuable customer, we are reshipping a new item FREE of charge. Please check your email if you have received the new order confirmation. Please accept our sincere apologies.Thanks,[redacted]

Hi [redacted],
We apologize for this delay. Reshipment of your order has already been processed. Please allow a little more time to deliver your item.
Rest assured, they will be delivered at doorsteps.
Thanks
Team Teehood!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
At this point all the company keeps doing is saying they are sorry, with no true premise to resolve this issue. I did not receive my leggings as they stated on April **, 2016. In fact I received an email on April **, 2016 stating that they were preparing to ship them. At this time I will just need to contact my credit card company. I feel that all this company is doing is dragging this out in hopes that I get past the allotted time frame of a dispute with my credit card company. Unless I am given my refund in the next week or two, this will be the action that I am forced to take to resolve this problem.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]