Russ came and evaluated our ac system...all good Was really looking for insulation services (my mistake), but he talked to us about that also
Suggested there was are recalls on some Lennox condensers, should check into it I did it today! Gave suggestion on who to call for insulationThanks
Victor was an exception technician, he explained everything in detail and walked me through the process of what needed to be replacedAnother good thing was that he expedited the repair and was in and out without a lot of wasted timeHe informed me about the monthly service plan and its benefits, which I might take him up on at a later dateAgain, outstanding service and very professional
Samm's Heating & A/C is great They are very responsive to every call and question I purchased my new system through them and they did an excellent job Each year I buy the semi-annual maintenance plan to ensure that I have an efficient system and they can resolve issues before they become big problems Victor recently came out to do the maintenance on my a/c and he performed a thorough review of my system both inside and outside He is friendly and answered all my questions Rose is the scheduler for services and she is extremely professional, polite and follows up on your calls
Maintenance Spring and Fall: I have used Samm's for several yearsVERY PLEASED!!
We just had a new air and heating put in from Samm's
Technicians were very polite, professional, and friendlyExplained all items on the checklist
Recommend them highlyShould have a A++
My daughter started using them too
I love them!- Every single staff member that I have been in contact with for the last 6+ years has been professional, courteous and knowledgeableI have turned my whole family on to their services - great paln for 'x per year preventative service
I worked with Marcus M as a technician to learn options on our really old A/C and furnace unitHe gave me a thorough diagnosis of my A/C problem and answered questions wellI worked with Russ Tgoing through design options for a new system, and then Jr., Daniel, and Jairo for installThe installers are very considerate, and take a great deal of pride in their workThey were professional, helpful, and took time to answer a lot of questionsThey shared a lot of information about what they were going to do, including some why and hows, and then showed me all they did when they were finishedIt's been a really good business experience, and I look forward to working with them in the future
Samm's responded to my problem within two hours from calling It was fixed quickly and professionally Marcus is a very good representative of a very good company He is professional and personable and will take to the time to explain what he is doing and what the problem is I have used them for many years and will continue to use them
Victor's diagnoses was spot-onHe was prompt, friendly & honest..! My repairs were done by the original Installer (Not Samm's) due to extended warranty coverage on components that should have been covered by Manufacture if the proper paperwork had been filedOrig Installer contacted as per Victor's suggestion (first) & repairs done/honored for FREE
Samm's heating and air, and especially Marcus have been greatI thought they were giving me the run around when they said I needed to replace my old unit but honestly the new one works so much better than the old one it's clear it was basically toastThere were some issues with the parts when they did the install that weren't their problem and they worked hard to fix themThey are friendly and courteous and I will use them as long as I live in this area
Excellent service, courteous and knowledgeable technicians! Mario, Javier & Daniel installed my new AC and we're very happy we chose themThey came on time, explained to us what they exactly were going to do and how long it would takeThey finished everything on time and cleaned up really well behind themThen they showed us what they did and how the system worksIn short, they were very helpful and caringLast but not least, Russ, the sales consultant, was a pleasure to work withHe was honest and professionalWe highly recommend Samm's Heating & AC
We have dealt with a lot of contractors renovating our home Samm's Heating and Air was among the best...a truly outstanding company from our experienceEveryone with whom we have dealt has been knowledgeable, courteous and responsive to our needs and concerns Could have gone with any one of the myriad of other companies in the same line of business...repeated dealings (e.g annual service checks, calling to check what kind of replacement filters would be best, etc.) confirm we made the right choice in going with Samm's Heating and Air
I have been very happy with this company I have found them to be very responsive and extremely qualified
Russ came and evaluated our ac system...all good Was really looking for insulation services (my mistake), but he talked to us about that also
Suggested there was are recalls on some Lennox condensers, should check into it I did it today! Gave suggestion on who to call for insulationThanks
great service
Excellent prompt service and technicians were greatI would recommend this company to anyone
Outstanding service, always on time and professional
Victor was an exception technician, he explained everything in detail and walked me through the process of what needed to be replacedAnother good thing was that he expedited the repair and was in and out without a lot of wasted timeHe informed me about the monthly service plan and its benefits, which I might take him up on at a later dateAgain, outstanding service and very professional
Samm's Heating & A/C is great They are very responsive to every call and question I purchased my new system through them and they did an excellent job Each year I buy the semi-annual maintenance plan to ensure that I have an efficient system and they can resolve issues before they become big problems Victor recently came out to do the maintenance on my a/c and he performed a thorough review of my system both inside and outside He is friendly and answered all my questions Rose is the scheduler for services and she is extremely professional, polite and follows up on your calls
Review for Javier *** of Samm's Heating:
Efficient, fast, On Time, Professional and Courteous
Called to confirm appointment
Maintenance Spring and Fall: I have used Samm's for several yearsVERY PLEASED!!
We just had a new air and heating put in from Samm's
Technicians were very polite, professional, and friendlyExplained all items on the checklist
Recommend them highlyShould have a A++
My daughter started using them too
Excellent! Amber provided expert advice and Marcus did a great job
Quick response, honest and thorough work by the technician
I love them!- Every single staff member that I have been in contact with for the last 6+ years has been professional, courteous and knowledgeableI have turned my whole family on to their services - great paln for 'x per year preventative service
I worked with Marcus M as a technician to learn options on our really old A/C and furnace unitHe gave me a thorough diagnosis of my A/C problem and answered questions wellI worked with Russ Tgoing through design options for a new system, and then Jr., Daniel, and Jairo for installThe installers are very considerate, and take a great deal of pride in their workThey were professional, helpful, and took time to answer a lot of questionsThey shared a lot of information about what they were going to do, including some why and hows, and then showed me all they did when they were finishedIt's been a really good business experience, and I look forward to working with them in the future
Samm's responded to my problem within two hours from calling It was fixed quickly and professionally Marcus is a very good representative of a very good company He is professional and personable and will take to the time to explain what he is doing and what the problem is I have used them for many years and will continue to use them
Victor's diagnoses was spot-onHe was prompt, friendly & honest..! My repairs were done by the original Installer (Not Samm's) due to extended warranty coverage on components that should have been covered by Manufacture if the proper paperwork had been filedOrig Installer contacted as per Victor's suggestion (first) & repairs done/honored for FREE
Courteous, Professional, HonestThese are the three words that comes to my mind, when I think of the service I was provided by Samm's team
Samm's heating and air, and especially Marcus have been greatI thought they were giving me the run around when they said I needed to replace my old unit but honestly the new one works so much better than the old one it's clear it was basically toastThere were some issues with the parts when they did the install that weren't their problem and they worked hard to fix themThey are friendly and courteous and I will use them as long as I live in this area
Excellent service, courteous and knowledgeable technicians! Mario, Javier & Daniel installed my new AC and we're very happy we chose themThey came on time, explained to us what they exactly were going to do and how long it would takeThey finished everything on time and cleaned up really well behind themThen they showed us what they did and how the system worksIn short, they were very helpful and caringLast but not least, Russ, the sales consultant, was a pleasure to work withHe was honest and professionalWe highly recommend Samm's Heating & AC
This is a great HVAC companyWe've used them for years and they are always on time, honest and dependable
We have dealt with a lot of contractors renovating our home Samm's Heating and Air was among the best...a truly outstanding company from our experienceEveryone with whom we have dealt has been knowledgeable, courteous and responsive to our needs and concerns Could have gone with any one of the myriad of other companies in the same line of business...repeated dealings (e.g annual service checks, calling to check what kind of replacement filters would be best, etc.) confirm we made the right choice in going with Samm's Heating and Air