Texas Certification Directory™

As contractually stated, all disputes are resolved via American Arbitration Association as clearly detailed in the Texas Certification Directory™ Terms of Service located at www.texascertificationagency.com. Additionally, violation of the confidentiality clause such as this are a breach of contract and have just exposed complaining party to civil liability which Texas Certification Directory™ intends to pursue Would you want to do business with a company that signs agreements and then publicly discloses your business communications on the internet as done by Lantz's Lakeside Plumbing, LLC.? Thank You, Texas Certification Directory™

Complaint: ***
I am rejecting this response because the person in charge of Texas
Certification Directory is saying they are not going to perform their services After I filled the form with Revdex.com I received the messages from them and I am adding the respective screen-shoots to this respond So, my question is, who is going to protect the public from this kind of companies that are promising something that they are not willing to work onThe answer given by the Texas Certification Directory is their easy way to make this scam legal
So, please let me know what is my next step for moving forward with this case under legal basis
Regards,
*** *** ***

As contractually stated, all disputes are resolved via American Arbitration Association as clearly detailed in the Texas Certification Directory™ Terms of Service. Texas Certification Directory™ does not respect not partici***e in any Revdex.com platform. Thanks.Texas Certification Directory™

Complaint: ***
I am rejecting this response because:On January 5, 2018, Lantz's Lakeside Plumbing LLC submitted the online application for Small Business Owner CertificationThe application required a payment of $395.00, which was charged to a company credit card. Payment was made.On January 9, 2018, I submitted the Required Supporting Documentation and it was accepted except for the invalid sworn affidavit . I attempted to call for questions about the time line and other requirements for acceptance.The voice recording informed me that "all employees were helping others, to leave message and you will receive a return call". No call was returned.On January 10, 2018, I submitted a valid sworn affidavit. Also, received email indicating that an Authorization Letter which is required to complete the application process. No attachment on the email. I attempted to call for questions.The voice recording informed me that "all employees were helping others, to leave message and you will receive a return call". No call was returned. Called again on 01/15 and 01/18. No response. As of today, no one has returned my calls.
Regards,
*** ***

Contractual agreement as stated in the Terms of Service does not permit us at Texas Certification Directory™ to participate in public forumns as course for dispute resolution. All disputes are administered by American Arbitration Association as stated in the Terms of Service and agreed upon by both parties.Thanks

Texas Certification Directory™ does not participate in this or any Revdex.com forumn nor do you dictate the terms of this relationship.You can find the correct avenue for disputes via the Terms of Service including your responsibilities and our duties.Lastly, you have breached the contractual terms to which you agreed and therefore your relationship with Texas Certification Directory™ is being terminated with legal liabilities attached. P.S. Stop trying to disparage counter-parties in your business transactions and learn how to accept responsibility for your personal and professional failures which appear to be voluminous. Take Care,*** ***Chairman

An individual in my company signed me up for this "Certification" online and by the time I got around to reviewing it MYSELF, I had apparently a day left to submit documentation or they would forfeit the application and I would lose $I respectfully requested if I could get a refund and, if so, how would I go about submitting itThe companies response was rude and disrespectfulApparently, I play games for requesting a refund:
"Hello
No refunds are given as stated in the Terms of Service and click-through contract / online application that you submitted on November 24,
In fact, you read our email correspondence multiple times since then and here you are today trying to play games on December 7, See Communication Trail which states the date sent, number of times read, and last date you read the communication:
Email: Texas Certification Directory™: Required Documents for Woman Certification 11/25/2:AM 11/26/10:AM 11/30/3:PM
Edit | Del Email: Texas Certification Directory™: Point of Contact 11/25/2:AM 11/25/9:AM 12/7/8:AM
Edit | Del Email: Texas Certification Directory™: Receipt and Terms of Service 11/25/2:AM 11/25/7:AM 12/7/10:AM
Texas Certification Directory™ takes aggressive legal action against companies that fail to honour their contractual agreement If you attempt to file a chargeback with your credit card company, which is a breach of contract, Texas Certification Directory™ will take legal action against you and your company which will cost you several thousands of dollars to defend This is our standard operating procedure and we are experts in this rubber stamped process
You know you are playing games because the Receipt states the procedures and here it is on day or day and you are talking about a refund when the Receipt states you will lose your money on day after November 24, We are not going to play your games
Please respond with any comments
Thanks
From:
Christina Namaki
How do I request a refund? I am no longer interested at this time to complete the certification and wish to obtain my refund in wholeHow can the process be started for that? Thank you
Christina Namaki"

Hello.This is not the proper format to address your concerns as stated in the Terms of Service to which you agreed. Once again, we direct you to read the paperwork and stop relying upon others to explain what is clearly stated.Lastly, this is commentary is a violation of the Rules for
Participation / Terms of Service and gives cause for your immediate exclusion from our programs at Texas Certification Directory™.Thanks.*** ***Chairman

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Hello World,
We want everyone in the world to know that we are not here to play games with you. If you are not serious about doing business, do not contact us.
Everyone that reads these useless Revdex.com "complaints" knows that this is not the proper forumn
for dispute resolution. If you have a legal problem, we are eager to tell you how to seek relief.In conclusion, this person is attempting to transfer blame onto the transaction's counterparty which is why I believe she makes no money in business and nobody serious wants do business with her. Stop wasting your time looking to become a victim and spend your time learning how to do businessI want everyone to read this and if you don't like our demeanor then you too go somewhere else because we don't want to do business with you since you too are a game playerThanks*** ***
Chairman
Texas Certification Directory™

Hello World,We want everyone in the world to know that we are not here to play games with you. If you are not serious about doing business, do not contact us. Everyone that reads these useless Revdex.com "complaints" knows that this is not the proper forumn for dispute
resolution. If you have a legal problem, we are eager to tell you how to seek relief.In conclusion, this person is attempting to transfer blame onto the transaction's counterparty which is why I believe she makes no money in business and nobody serious wants do business with her. Stop wasting your time looking to become a victim and spend your time learning how to do business.I want everyone to read this and if you don't like our demeanor then you too go somewhere else because we don't want to do business with you since you too are a game player.Thanks.*** ***ChairmanTexas Certification Directory™

Complaint: [redacted]
I am rejecting this response because:Lantz's Lakeside Plumbing  credit card was charged $395.00 and we received nothing for it.   ( See Attached)All documents were submitted.  See attached
Regards,
[redacted]ControllerLantz's Lakeside Plumbing.

Complaint: [redacted]
I am rejecting this response because:
This is a fradulent company and I do not wish to continue correspondence through Revdex.com. Please send formal legal documents if you wish to proceed and I will forward to my attorney. Thank you. 
Regards,
[redacted]

Every business owner knows that whatever occurs within their company is ultimately the owner's responsibility.  This is even more true when it is your spouse (ie. husband).We don't care about how many businesses you own: We care about you honoring the 24-page / 8,400 word business contract you entered into.  Reiterating the terms of the contract and how we will exerciseour legal rights under said contract is not threatening, but our response to any breach of contract.  You're already in breach for making such commentary in a public forumn and this is libel under the contractand you have exposed yourself to a US $5,000 lawsuit in Texas court.If you want someone to complain to about your employee (ie. husband) behaivor, then start at home and learn how to control your organization.  We are not going to allow you to attempt to transfer your failure in management upon Texas Certification Directory™. Thanks.[redacted]Chairman

Complaint: [redacted]
I am rejecting this response because:
I have indeed contacted the said company to resolve this dispute privately. However, we received an inappropriate response with threats of a legal action due to a request for refund. I am indeed a successful business woman, with this being my SECOND successful business. I DID NOT APPROVE this transaction, as it was done by someone else within my company thinking they were applying for the real directory. 
Also, I received two new threatening emails that are inappropriate and untrue. I have not contacted my credit card company requesting a chargeback, but apparently, this company believes I have. 
Regards,
[redacted]

Pursuant to Texas Certification Directory™ agreement with client, this is the wrong forumn for such commentary.  Client should pursue the agreed upon dispute resolution method.
Thanks.
Texas Certification Directory™

Contractual agreement is required for participation in the Texas Certification Directory™ and strictly states the requirements & expectations of all applicants & participants while also stating the requirements of Texas Certification Directory™ with said contractee.  Also stated in...

this agreement is the applicant & participant's acknowledgement that any slanderous or libelous commentary will be responded via legal actions against said party causing Texas Certification Directory™ harm.Disgruntled applicants or participants should seek recourse in the proper forumn as stated in the contractual agreement.
Lastly, we expect  all business executives to perform due diligence in the services & products they procure for business operations and not to transfer their lack of product knowledge or failure to perform due diligence onto the counterparty.
 
Sincerely,
[redacted]
Chairman & State of Texas Lobbyist

Texas Certification Directory™ does not participate in Revdex.com forumns.You need to address your concern in the proper venue. Thanks.Texas Certification Directory™

Complaint: [redacted]
I am rejecting this response because:I do not understand their response.  I am asking for someone to return my call to discuss the certification process.  Yes or No.[redacted]
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:Apparently the only way we're able to communicate with Texas Certification Agency, Inc. (Texas Certification Directory) in a seemingly civil manner (if at all) is through assistance, i.e. Revdex.com.  We will only consider this matter resolved once we have our previously recorded demands met; we otherwise believe it appropriate to have the Revdex.com report appropriately the apparent fraudulent representations of TCA/TCD.  We submit to the Revdex.com platform and appreciate all it does to protect consumers.In consideration of the Terms of Service attached hereto, we claim TCA/TCD has negligently breached same pursuant to Item 7. Professional Code of Conduct and Ethics, among others.  Should the parties agree to abate this complaint subject to the proceedings of arbitration as provided in the Dispute Resolution provision of the Terms of Service, I request that this complaint remain unresolved with the Revdex.com until arbitration TCA/TCD comply with our demands.
Regards,
[redacted]