I bought a Mercedes from them before in had a great experience and was treated fairlyWent in last week and first noticed the process is different you sign in and if you're black they give you to a African salesperson (offended) and next was completely jerked around for hoursI wanted to purchase a used Mercedes cla which msrp at $32,brand new and they wanted to charge $29,for itPlus give only $for my trade inCan you say black women jerk aroundI'm too educated in both cars and life to be treated like a complete ***They gave absolutely no wiggle room on either price and I was paying cashThey let me walk away $20k in hand because they felt I was a ignorant black woman who they could cheat and squeeze more money out of and I'm most insulted because black people thought they could take advantage of a black womenWill never return
Wow! What an amazing experience as a first time car buyer! Kelly *** and Bobby *** were fantastic! Kelly was so patient with me when I decided I wanted a different car than the one I had originally intended to purchaseShe was so meticulous in making sure my car looked perfect! Kelly and Bobby both maintained contact with me from the day I inquired about the vehicle until the day it was delivered to my front doorI highly recommend Kelly, Bobby, and Texas Direct Auto!
I recommend Mike *** and Texas Direct Auto for a pleasant, low-stress car buying experienceMike is an excellent sales associateHe was honest, straightforward, courteous and professional from beginning to endTDAs vehicle prices are quite fair and their process is efficient
Everyone at TDA is wonderful and very helpfulEric *** was a terrific salesman! Pointed me in all the right directions and got me taken care of very quicklyNo hassles at all! Great customer service!
Had a great experience! The selection of cars was very impressiveThomas *** was polite and kept us informedI love my car-the only issue I had was I paid $60K for a car and it was filtthey have a detail department they need improvementsI'm to get a $voucher to get it cleaned-which isn't very much-also had a quarter tank of gas...?
Great car buying experience with Eric RosenmanThird car to buy from TX Direct and I wouldn't go any other place! The whole staff was extremely accommodating and helpful
We bought a Ford Ffrom Jerome When we got there the truck was cleaned up and lookin good This was the best dealership I ever been to Jerome was good to us , and I'm going to send him a lot of customer
Even though they were busy all day on a Saturday, Ro *** made sure that everything went smoothlyWe plan to purchase another vehicle with her assistance next week!
When making the purchase of my new car Texas Direct Auto asked what my approxpayoff wasI told them I believed it was around $12,Texas Direct did not check the payoff or the per-diemsThe actual amount that was due to pay off the car was $13,(that is not exact)I placed $down for them to hold a car for meThey did not hold the right car and sold the car that I had my money down onThey told me they were getting the car ready for me while I signed the paperworkWhile I was signing the paperwork I noticed that it was a completely different car that I had never seenWhen I went to look at the car I did not like itI did find another similar car that I likedBy this time I had been in the dealership for 5-hrs
The finance department went over the new paperwork and it was discover after the deal was done and signed that she made a clerical error and wrote $12,down on the paperwork instead of the $13,The one page on the contract that was right states that
We had a great experience at Texas Auto DirectBrandon *** was such a huge helpHe loves his job and has such a passion for helping peopleWould definitely recommend him!
This is the third auto I have purchased from Texas Direct Ro ***, our sales consultant, made the purchasing process simple and seemless The cars purchased from Texas Direct have been nice and reliable I would recommend Ro to anyone looking to buy a quality used vehicle
Zac *** at Texas Direct Auto made my first time buying a car experience so easyHe made sure all my questions were answered and any problems we ran in to were addressed immediately with an accommodating resolutionZac was more worried about making sure I was happy then gaining a car saleI will recommend Texas Direct Auto and Zac always
On December 26th we purchased a *** *** *** from Texas Direct Auto We paid cash for the vehicle Texas Direct sent the title to someone else and have not gotten it back They have stopped returning phone calls
I bought a Mercedes from them before in had a great experience and was treated fairlyWent in last week and first noticed the process is different you sign in and if you're black they give you to a African salesperson (offended) and next was completely jerked around for hoursI wanted to purchase a used Mercedes cla which msrp at $32,brand new and they wanted to charge $29,for itPlus give only $for my trade inCan you say black women jerk aroundI'm too educated in both cars and life to be treated like a complete ***They gave absolutely no wiggle room on either price and I was paying cashThey let me walk away $20k in hand because they felt I was a ignorant black woman who they could cheat and squeeze more money out of and I'm most insulted because black people thought they could take advantage of a black womenWill never return
Wow! What an amazing experience as a first time car buyer! Kelly *** and Bobby *** were fantastic! Kelly was so patient with me when I decided I wanted a different car than the one I had originally intended to purchaseShe was so meticulous in making sure my car looked perfect! Kelly and Bobby both maintained contact with me from the day I inquired about the vehicle until the day it was delivered to my front doorI highly recommend Kelly, Bobby, and Texas Direct Auto!
I recommend Mike *** and Texas Direct Auto for a pleasant, low-stress car buying experienceMike is an excellent sales associateHe was honest, straightforward, courteous and professional from beginning to endTDAs vehicle prices are quite fair and their process is efficient
Everyone at TDA is wonderful and very helpfulEric *** was a terrific salesman! Pointed me in all the right directions and got me taken care of very quicklyNo hassles at all! Great customer service!
Had a great experience! The selection of cars was very impressiveThomas *** was polite and kept us informedI love my car-the only issue I had was I paid $60K for a car and it was filtthey have a detail department they need improvementsI'm to get a $voucher to get it cleaned-which isn't very much-also had a quarter tank of gas...?
Great car buying experience with Eric RosenmanThird car to buy from TX Direct and I wouldn't go any other place! The whole staff was extremely accommodating and helpful
Best inventory hands downBest sales people (Eric ***) hands down
I enjoyed my experienceI was afraid of purchasing a vehicleIt was made effortless by *** *
We bought a Ford Ffrom Jerome When we got there the truck was cleaned up and lookin good This was the best dealership I ever been to Jerome was good to us , and I'm going to send him a lot of customer
Awesome experienceThanks Ro ***
Zak *** was my sales rep and did an outstanding job of getting me in and out in a timely fashionI will use Zak again
Even though they were busy all day on a Saturday, Ro *** made sure that everything went smoothlyWe plan to purchase another vehicle with her assistance next week!
When making the purchase of my new car Texas Direct Auto asked what my approxpayoff wasI told them I believed it was around $12,Texas Direct did not check the payoff or the per-diemsThe actual amount that was due to pay off the car was $13,(that is not exact)I placed $down for them to hold a car for meThey did not hold the right car and sold the car that I had my money down onThey told me they were getting the car ready for me while I signed the paperworkWhile I was signing the paperwork I noticed that it was a completely different car that I had never seenWhen I went to look at the car I did not like itI did find another similar car that I likedBy this time I had been in the dealership for 5-hrs
The finance department went over the new paperwork and it was discover after the deal was done and signed that she made a clerical error and wrote $12,down on the paperwork instead of the $13,The one page on the contract that was right states that
I had a great experience with my sales person eric ***was courteous and professionalGreat experience!
We had a great experience at Texas Auto DirectBrandon *** was such a huge helpHe loves his job and has such a passion for helping peopleWould definitely recommend him!
This is the third auto I have purchased from Texas Direct Ro ***, our sales consultant, made the purchasing process simple and seemless The cars purchased from Texas Direct have been nice and reliable I would recommend Ro to anyone looking to buy a quality used vehicle
Texas Direct Auto is Amazing! Thanks to Eric *** I was in and out with no haggle or stress!
A real good salesman I really enjoy MrMichael business thank you?
Zac *** at Texas Direct Auto made my first time buying a car experience so easyHe made sure all my questions were answered and any problems we ran in to were addressed immediately with an accommodating resolutionZac was more worried about making sure I was happy then gaining a car saleI will recommend Texas Direct Auto and Zac always
On December 26th we purchased a *** *** *** from Texas Direct Auto We paid cash for the vehicle Texas Direct sent the title to someone else and have not gotten it back They have stopped returning phone calls