Texas State Optical

A refund in the amount of $272.00 will be issued on August 19, 2015.We regret any inconvenience this may have caused Mr. [redacted].

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

A refund check in the amount of $50.50 will be sent on September 17, 2015.We apologize for any inconvenience this may have caused Mr. [redacted].

Complaint: [redacted]
As I am writing this message, I am only correctly focused with my left eye.I am rejecting this response because: I don't agree with the stated comments made by TSO "Frames were crooked" - of course the frames are never set right the first time. But that is not the reason of my complaint. As for the lenses, I have used them for two weeks. One eye is still not correctlyl focused, this is the reason I cover one eye to see where the other eye is focusing. The reason I never took them out of your office was to ensure you were making corrections before I took them out. I've used progressive lenses for over 10 years. I understand about adjustment periods for new users not me because my prescription is very minor. TSO refers to my old prescription and glasses which they had sold me appoximately two years ago. They still work and that is the reason I am going back to that prescription.
I understand your policy and understand you don't want to loose on the purchase of the lenses and frames. I did sign the forms and understood the risk. However, its not about the frames or the lenses made specifically for me. Its about the mounting and centering of my focused points. Going back to my optometrist is a waste of time and money when I know the lenses are incorrectly mounted on the frames.
We all can make better use of our time. I would appreciate Revdex.com to advocate on my behalf for a full refund. However, if that cannot happen, I do appreciate your attention to my complaint.
TSO - I am one of many customers and perhaps you will not miss me.
[redacted]
 
 
 
 
 
 
 
Regards,Ernesto Ortiz

I employed Power Vac to do an extensive duct cleaning at my residence. I was happy with the service and the fee was very reasonable. Afterwards - a water leak from the AC was discovered and my plumber advised that it may have been caused by the HVAC service. Not looking to jump to conclusions I contacted Power Vac to assess how it might have happened. I was SUPER impressed with the customer service I received. The team at Power Vac sent someone to the house to investigate that very day and addressed the issue without any additional fee. HIGHLY RECOMMEND!

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  [redacted]...

did receive the refund check from Wildfire in the amount of $181.00. Please let me know if you need anything additional.   Thank you very much for your assistance.  [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

A refund in the amount of $65.50 is being sent on August 28, 2015.We apologize for any inconvenience this may have caused Mr. [redacted].

This registration(s) was purchased from Wildfire Weekend LLC.
A refund check was issued in the amount of $72.00 on May 27, 2015.
We regret any inconvenience this may have caused Ms. [redacted].