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The Apartments at Sailboat Bay

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The Apartments at Sailboat Bay Reviews (69)

The customer knew exactly what they were signingEnclosed is the application and the disclosure explaining what they were signingShe is also listed as the cosigner on the contractShe signed every document.thank youBarry S***

Revdex.com:At this time, I have not been contacted by B&Z Auto Enterprises, LLC regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have not received any reimbursement from this company, I have contacted
the bank and there is no history of a refund, can they provide any documentation or contact bankDid they mail check or refund by card
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** ***

refund was issued

The vehicle was brought back to the dealership to repair a minor chip at no cost to the consumerWe will still repair what was promisedIf he is missing or have misplaced any copies of your documentation, I can provide all of the copies pertaining to the customers purchase againThis includes the following: buyers order, bill of sale, vehicle invoice, odometer statementAll of the disclosed financial figures, V.I.N., year, make, model, and customer information are on all of these documentsI can email these docs directly to the customer with the Revdex.com agent attached to confirm they have been receivedI can not comply with your original request to alter the numbers based on some type of tax savingsWhat you paid is what I can provePlease let me know if you need all docs resent, I do not know how else I can be of service.Barry

Revdex.com:At this time, I have not been contacted by B&Z Auto Enterprises, LLC regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by B&Z Auto Enterprises, LLC regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by B&Z Auto Enterprises, LLC regarding complaint ID ***.Sincerely,*** ***

Wow now all of the sudden you're looking for moneyIs this a cash grab? I apologized to you the very first time that I spoke to youMaybe you should go after your insurance company for sending you the wrong card several timesThey have done this a thousands of times and know what is right and wrong

Revdex.com:At this time, I have not been contacted by B&Z Auto Enterprises, LLC regarding complaint ID ***.Sincerely,*** ***

The car has been fixed already

5/**-Replaced rear brakes as suggested on a prior visitMechanical components visit5/**-Returned week later and miles later- ELECTRONIC MODULE FAILURE- Not related in any wayCAR W/160K MILESThanks Barry

A refund has already been issued

I'm not fully understanding the questionPlease call me to discuss.*** ***###-###-####

Revdex.com:
I business has repair my vehicle to my satisfaction in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

This apartment complex is way out of line, out of order and Highly outdated.
As of last Friday, my mother , baby sister and I have been served a 30 day notice. and when we went to the office to find out what was the reason , they made up little reasons that were basically false with no evidence that we were the issue. My mother is almost 60 with a list of things wrong with her health including lung cancer. We lived here for six years and within those years we tried to stay to ourselves and even clean up after previous tenants that got us in this situation. The landlord is very cold and rude, my mother has been in this area looking for a new place with no luck what so ever, and we have no transportation so the heat and distances are taking its toll on my mother . I am scared for her health and the landlord told us not to come back again to the office . I'm tired of this, and the sloppiness of this office , not to mention the rudeness. This place has a LONG history of a roach infestation, messy and broken living conditions and the maintenance are lazy most of the time, my mother has seen rats in the buildings and they are so low on budget , they don't even do upgrades or updates. it took us weeks before to get our heater fixed and we had to deal with the heat. they never helped us clean the carpets and air filters, because my mom has severe asthma. its gotten so bad , her doctors are trying to get in contact to make them do something. I've noticed that every time they got a lot of reports about their buildings and apartments , they try to fix them temporarily so they can look good in front of the Revdex.com and *** . But I am sick and they should be ashamed of themselves to be this out of code and lazy. Now me and my family are struggling to find a new place to stay, because we are getting thrown out over false hearsay. Not to mention we accumulated evidence over the labor day weekend and shown them that it wasn't us that did any of the things they put on our file and they're still being unreasonable . I don't know what to do or where to go next, I have a sick elder mom and a minor sister to look out for and they don't seem to care if my mom gets rushed to the hospital from all of this. I need your help. If you make a visit here, you'll notice so much that's out of place. And I kind of hope that the office gets a new staff. I know a few other tenants that are treated unfairly as well.

Desired Outcome

I want them to help my mom, be more reasonable with her and her situation. Give us a trial and monitor us so we can prove that it wasn't us making disturbances and messes. Or an extention until we found someone who will accept us into a new neighborhood. Or just let us finish our lease. We just renewed our lease in May anyway,I thought what they are doing to us is illegal. I really REALLY want justice for this.

The Apartments at Sailboat Bay Response • Sep 13, 2018

The resident filing this compliant was served a 30 day notice due to having an unsanitary unit, pest Control non-compliance and denying the right of entry to our maintenance team. All valid and legal reasons listed in the Apartment Association of NC lease. We have given the resident plenty of warnings about the unsanitary conditions in the apartment, and chances to address the issue. Due to fair housing laws we must proceed with 30-day notices in the same manner for all our residents. The resident has been coming to the office numerous times about this issue and every time we have been respectful and compassionate due to her health condition.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The business is completely missing the point.  I am not attempting to renegotiate the price for the vehicle.  My complaint clearly states that the issue at hand is the failure of the business to issue proper documentation required to bring the car to Ecuador, specifically, an itemized invoice clearly stating the base price/MSRP of the vehicle plus the 2 extras.  The business and its representatives knew from the get go of this critical piece of documentation we required to proceed with the purchase.  Not only they had this information but they compromised and offered to issue such documentation in the manner requested.  That was a deal-braker for us.  With this knowledge, however, the dealer and its employees deliberately engaged in deceitful sales practices just to ensure their end of the deal is met.  We have NO vehicle as it was damaged, plus, once we get it, we won't be able to take it back to our country.  The dealers response continues to add insult to injury by just chosing to send a boiler plate response which evidently reflects their lack of interest in serving their customers need.  I'd like to reiterate that I'm not looking to renegotiate the terms of a transaction, I expected all along the dealer and its associates to meet their compromise and issued the proper documentation. If they were not going to be able to fulfill my request, they could have easily expressed that and I would have taken my business elsewhere.  Instead, they blatantly lied over and over again.   
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by B&Z Auto Enterprises, LLC regarding complaint ID [redacted].[redacted]
[redacted]
[redacted]
[redacted] [redacted] [redacted]
I...

called the company twice since filing my complaint and was told they'd look into it and get back to me, and have the service department get in touch with me, but they've yet to do so, the car has started acting up and I'm beginning to get really worried, just yesterday a car dashed in front of me as I was changing lanes and I was unable to stop it on time and wound up having an accident, it was only a fender bender and no one was hurt,but whose to say I'll be so lucky next time, my fiance was shaken up pretty bad behind that, I need to have this issue resolved before me and my family are seriously injured Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by eastchester chrystler jeep dodge regarding complaint ID [redacted].Sincerely,[redacted]

This car was first brought in on 11/*/2016. Never left for a evaluation and we never denied any work on it.

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Address: 5417 Albemarle Rd, Charlotte, North Carolina, United States, 28212-3608

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Fax:

+1 (704) 536-1603

Web:

www.apartmentsatsailboatbay.com

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