The Blue Buffalo Company, LTD Reviews (81)
The Blue Buffalo Company, LTD Rating
Description: Pet Foods - Wholesale & Manufacturers
Address: PO Box 770, Wilton, Connecticut, United States, 06897
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Review: I purchased a case of Blue Buffalo [redacted] Canned Dog Food and the bottom of more than half the case started to leak. Clearly there was a sealing issue with the cans and now I wonder what kind of tainted food I have feed my beloved dog until it was obvious that there was an issue with the canning process! I have contacted the supplier (to no avail) and I would request a replacement but think it may be poorly processed food as well.Desired Settlement: I spent $32.99 on that case of food and I want a refund.
Business
Response:
Blue Buffalo takes all consumer complaints very seriously. We have a specific process in place that includes a review of all information provided. This process begins when a pet parent contacts our customer service department directly and provides us with details including product codes. We encourage you to contact our customer service team directly at ###-###-####.
Consumer
Response:
Review: [redacted]
I am rejecting this response because Blue Buffalo can contact me.Let us resolve this here and now.
Sincerely,