The Experience

I am writing in regards to the above mentioned complai nt Our records indicate that [redacted] 's order has been shipped in entirety and can be verified as delivered from the following link: [redacted] *The item [redacted] purchased was delivered on October, to the following recipient: [redacted] If any further information is needed please feel free to contact me

My wife fell for this door-to-door scam Luckily, I alerted her to how suspicious the story was that she was told by the person who came to our doorWe stopped payment on the check she wrote and cancelled our order the same day So, although we didn't lose any money, we are disturbed by the nature of the lies told by these sales peopleThis business should be shut down

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I received the check on the 27th of October Once the check clears the bank (5-business days) I will return the book and will consider this complaint resolved Regards, [redacted]

Dear Sir or Madam: I am writing in regards to the above mentioned complaintIt appears the item that Mr[redacted] had purchased is currently on backorder Due to the backorder and the time that has lapsed since Mr[redacted] placed his order, we fee l that the best resolution to this matter would be to provide Mr[redacted] with a full refund of his order I have enclosed a copy of the refund check in the amount of $ which is being sent directly to Mr [redacted] If any further information is needed please feel free to contact me Sincerely, [redacted] ***

i'M DISAPPOINTED IN THAT EVERYTHING THE SALESMAN TOLD ME WAS UNTRUE HE CERTAINLY DIDN'T INFORM ME THAT HE WAS A PRIVATE CONTRACTOR I WAS TOLD THAT HE NEEDED POINTS OR MONEY TO SPONSOR HIS SOCCER TEAM THAT THEY COULD GO TO IRELAND FOR PLAYOFFS I DIDN'T KNOW THAT I WAS BUYING A SUBSCRIPTION I THEREFORE SHALL STOP THE CHECK GIVEN TO HIM AND SEND IN THE RECEIPT FOR CANCELLATION

The Experience LLC PO Box Phoenix, AZ February 20, Revdex.com N 12th Street Phoenix, AZ RE: 1D#: [redacted] - [redacted] Dear Sir or Madam: I am writing in response to the above-mentioned complaintOur records indicate that Mr [redacted] purchased a subscription to [redacted] on October 31, We were unable to process Mr [redacted] 's order for [redacted] MagazineA letter explaining this along with a choice of alternate magazines was sent to Mr [redacted] on November 11, We received Mr [redacted] 's response to our letter along with his magazine choices of [redacted] , [redacted] and [redacted] on December 10, These subscriptions have since been processed and the first issues should arrive within the next two to four weeksMr [redacted] 's subscription to Automobile Magazine (account number [redacted] ) will begin with the March issue and expires with the February issueMr [redacted] 's subscription to [redacted] Magazine (account number [redacted] ) will begin with the February/March issue and expires with the December/January issueAnd lastly, Mr [redacted] 's subscription to [redacted] (account number [redacted] ) will begin with the March issue and expires with the January/February issueIf you have any further questions please feel free to contact me Sincerely, [redacted] ***

I am writing in regards to the above mentioned complaint Ms [redacted] 's order referenced in her complaint has been shipped in entirety and can be verified as delivered from the following link: http://www[redacted] .com/ [redacted] / [redacted] The item Ms [redacted] purchased was a single book and not a collection of books as indicated I n her complaint If Ms [redacted] is not satisfied with her order, then she may simply send the book back to us for a full refund of her order If any further information is needed please feel free to contact me Sincerely, [redacted] ***

The Experience LLC PO Box Phoenix, AZ DEC December 2, Revdex.com N 12th Street Phoenix, AZ RE: ID#: [redacted] - [redacted] Dear Sir or Madam: I am writing in response to the above-mentioned complaintOur records indicate that Ms [redacted] purchased her order on September 18, 2015, which was only days prior to the date of this letterAs indicated on our sales receipts, we advise to allow days for delivery of the orderAt this time we are unable to honor Ms***'s request for a refund as it is past the three business days allowed for cancellations and because Ms [redacted] has not yet allowed the proper time for deliveryIf you have any further questions please feel free to contact meSincerely, Ron ***

A door-to-door salesman knocked on my doorHe told me he was a son of a neighbor further down the road and that knew my direct next door neighborHe told me it was a fundraiser for his soccer league The guy even waived to my neighbor when she pulled out of her drivewayWhen I asked her later, she said she didn't know him and he wasn't a neighbor The order form had no pricing on it, so I was skeptical but I also had two toddlers hanging on my legsI ordered a book on Septand have not received it to dateLesson learned by meDo no order from this companyThe challenge is, you would have to ask the sales person to come back or check the Revdex.com reviews while they are at your doorSo you have to make a split decision with out research

The Experience LLC PO Box Phoenix, AZ December 2, Revdex.com N 12th Street Phoenix, AZ RE: ID#: [redacted] - [redacted] I am writing in response to the above-mentioned complaintOur records indicate that Mr [redacted] purchased a four year subscription to Scholastic Parent & Child Magazine on August 29, Since then, that publication has become unavailable and a letter explaining that along with a choice of alternate magazine choices was mailed to Mr [redacted] on September 7, We will be happy to accept this complaint as Mr [redacted] 's request for a refund in lieu of our offerA refund check in the amount of $will be mailed directly to Mr [redacted] at the address he provided in this complaintIf you have any further questions please feel free to contact meSincerely, Ron B***

The company must be advising the little thieves how to scam since all the reviews seem to have a similar story including mine I too was scammed, The young lady came to my door said she lived in the neighborhood even gave a legit street name in the neighborhood Said her father was making her raise half the money for a theater training class in England Told a very elaborate story about her family and living in the community Latter security tapes revealed she broke into the neighborhood by crawling under gate Send a request for refund to the company but have heard nothing and don't expect to To bad this company and their band of thief's hurt the people really trying to work and be a positive impact on society

Dear Sir or Madam: I am writing in regards to the above mentioned complaintOur records indicate that Ms [redacted] has been in contact with our customer service department concerning this matterIt was determined that there was an error in the processing of Ms [redacted] 's orderAs such, a refund has been processed in the amount $and was mailed directly to Ms [redacted] The refund was mailed from our office on July 3, If you have any further question s please feel free to contact me Sincerely, [redacted] ***

[redacted] January 19,2016 RevDex.com 4428 N 12th Street Phoenix, AZ 85014 RE: ID#: [redacted] - [redacted] Dear Sir or Madam: I am writing in regards to the above mentioned complaint. Due to the very limited information provided by Mr. [redacted] we were unable to determine the name of the independent contractor Mr. [redacted] is referring to in this complaint. If Mr. [redacted] can please include the full first and last name of the independent contractor he was visited by then we would be happy to look into this complaint for him. If you have any further questions please feel free to contact me. Sincerely, Ron B***

Dear Sir or Madam: I am writing in response to the above-mentioned complaintOur records indicate that Ms [redacted] purchased a four year subscription to [redacted] & [redacted] Magazine on April 14, As indicated on our sales receipts, we advise to allow days for delivery of the first issue We have confirmed with [redacted] & [redacted] Magazine that Ms [redacted] order has been processed and will begin with the August/September issue which should arrive no later than August 23rdMs [redacted] subscription will expire with the June/July issueMs [redacted] account number with Scholastic [redacted] & [redacted] Magazine is [redacted] If you have any further questions please feel free to contact me Sincerely, [redacted] ***

My experience was almost identical to the others - pretty little girl, lived down the street, student at Univof Florida, communications major and earning money to go to England to be an intern at BBC I am not proud of the fact that I fell for her story! Well, I just got home from my bank where I stopped payment on my check There was a story on local tv just yesterday about this very scam I'll take my chances with an unpaid subscription! It's the principle of the thing!!

I had a similar experience here in SW Florida as ***'s complaint on 2-06-except that it was a good looking, well mannered young man that gave me his story He said he lived in my neighborhood and, when asked, he gave me an address on a street about streets away which turned out to be false When I asked if they were listed in the phone book he said "no" because they had just moved here Elaborate is the correct word for the story given -- father in the Marine Corp, mother -something blah blah, wanted to get to England for something or other, just needed to sell more units (each) of children's books which would be shipped toThe Children's Hospital in Tampa; The address given was the correct address for StJoseph's Children's Hospital but was written on the receipt as simply "Children's Hospital"; there was no way to track the order to verify that the Hospital received the booksMy gut told me something was wrong but I wrote a check for $ However, after checking further to see the inconsistencies -- it cost me $for the Bank to put a "STOP" payment on the check I hope whoever is reading this hasn't already written their check I wish that someone could stop this destructive door to door sales -- which I truly believe to be a well rehearsed scam

I am writing in regards to the above mentioned complaint Our records indicate that we received a mailed notice of cancellation for the order [redacted] had made As such, [redacted] order has been completely cancelled [redacted] s check payment was removed from our deposit schedule and was destroyed for her protection At this time we shall consider this matter closed If any further information is needed please feel free to contact me

October 8, 2015Revdex.com N Street Phoeni x, AZ 85014RE: lD# : *** -*** * ***Dear Sir or Madam :l am writing in regards to the above mentioned complaint After reviewing Mr*** claim, it appears that there was
an error in the processing of his order wh ich caused rhe wrong item to be sent Due to the error, we feel that a full refund of Mr*** order would certainly be acceptabl e in this instanceA refund has been processed in the amount $for this purpose The refund will be mailed directly toMr*** at the address provided in thi s complaint Mr*** m ay also keep the book he received in error as a gesture of good faith If you have any further questions please feel free to contact me.Sincerely,Ron B***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Per the letter from Experience LLC "As indicated on our sales receipts, we advise to allow days for delivery of the order." This is absolutely (see attached scan of the front and back of the sales receipt) and I was told 6-weeks for delivery and that time frame has expired.
Regards,*** ***

I am writing in regards to the above mentioned complaint Our records indicate that *** *** orders have been shipped in entirety and her books that were ordered for the Childrens Hospital can be verified as delivered from the following linJc
*** * ***The items *** *** purchased for the Childrens Hospital were delivered on October,
to the following recipient:
Childrens Hospital*** * *** ***
*** ** ***
We have processed a refund in the amount of $for the book *** *** wishes to return and for the alleged overpayment that was made Thi s refund was mailed directly to *** *** and was placed in the mail on October 23, We ask that *** *** return the merchandise as she has agreed to when she receives her refund If any further information I s needed please feel free to contact me