The Experience

I am writing in regards to the above mentioned complaint We have been in directcontact via email with *** *** concerning this matter It was detem1ined that there was an error in the processing of *** ***' order As such, we have cancelled *** ***' order and a refund has
been processed in the amount $ The refund wi ll be mailed directl y to *** *** at the address provided in this complaint If you have any further questions please feel free to contact me.Sincerely,*** ***

The Experience LLC offeres a day cancelation policy, on magazine orders, if one changes their mind toward an order that was purchasedIn reality, it is impossible to cancel this order because the PO Box # continually changes, so overnight mail cannot reach the destinationThe email and phone # is not displayed on the receipt, so when researched one discovers that there is not a legitimate resource available to contact the companyThis is a scam, intended to exploit and manipulate, not only the customer, but the sales representative through deception, using charity as a causeFederal offense due to "over the borders" sales exploitation

This business has sales people who lie about just about anything to sell books and magazinesThe sales person who came to our door told us that she lived in our neighborhood which was definitely a lie that we verified with our neighborhood association directorShe told us a long story about her family and how she was trying to fund a trip to London which also was likely untrueShe even told us that our purchase was tax deductible which was obviously untrue after we checked the company websiteWe read online that others had experienced similar fabrications and we can only conclude that this company must be training their sales people to lie to customersWe cancelled our order immediately and therefore are not out any money; however, we find their business practices to be completely unethical and offensive

Dear Sir or Madam: I am writing in regards to the above mentioned complaint It appears the item that Mr*** had purchased is currently on backorder Due to
the backorder and the time that has lapsed since Mr*** placed his order, we feel that the best resolution to this matter would be to provide Mr*** with a full refund of his order A refund check in the amount of $ has been issued for this purpose and is being sent directly to Mr*** If any further information is needed please feel free to contact me Sincerely, *** ***

I had the exact same girl (and a friend) came to my house telling me she lived in the adjoining neighborhood Her dad was a retired captain with military and she was trying to get to Seattle for her engineering program proclaiming herself and her friend to be working as a team to help the other members get money for the trip too She gave me her address in the neighborhood-which I went to and was not her home of course- (She must have preplanned) and the names of her mom and dad She called herself *** *** and mom *** and Dad *** (The partner in crime never spoke-I guess in training) Anyway...on and on and was quite convincing She is the exact girl described in the other review Petite, hair in bun with a long braid that hung in front of her face...wore short shorts and kept her pad/wallet thing in back Quite the con artist and was quite a visitor Well right after they left I googled the company...then immediately called the bank and stopped payment on checks I would be more than happy to help a legit college student...but this is a scam and nothing that comes out their mouths is true Too bad this girl can not apply her speaking skills to something legal The phone number with this company is not legit and the website *** is a joke

We performed a service visit to the home of *** *** *** on9/Originally, it was reported that the water
softener was causing build
up on their faucets and as a result they had to replace faucets in the home.When our tech arrived, he tested all of their water, it showed
grains hard
which means that the water softener is working.We understand that the *** residence is not satisfied with thisanswer, which is why we offered to send our Service Manager out to the home to do a further investigationAt this time, we would be more than happy to send their water off to a third party water testing lab to see what maybe causing their issueWe would like to bring closure to this issue and
get the problem resolved,but we do not believe that the water softener is the root cause

Saleman stated he was from neighborhood and even gave street name Working to go to England at local college Gave check, researched No trip at college, does not live in neighborhood, all lies Scam Stopped payment on check Sent back form Should be investigated

The Experience LLC
PO Box Phoenix, AZ
February 20,
Revdex.com N 12th Street Phoenix, AZ
RE: ID#: *** - *** * ***
Dear Sir or Madam:
*
am writing in response to the above-mentioned complaintOur records indicate that *** *** purchased a two year subscription for Phoenix *** * *** Magazine on January 25, 2014, which was only days prior to the date of this letterAs indicated on our sales receipts, we advise to allow days for delivery of the first issueAt this time we are unable to honor *** ***'s request for a refund as it is past the three business days allowed for cancellations and because *** *** has not yet allowed the proper time for deliveryIf you have any further questions please feel free to contact me
Sincerely,
*** ***

The Experience LLC PO
Box Phoenix, AZ 85071 December 2, Revdex.com N 12th Street Phoenix, AZ RE: ID#: *** -*** *** Dear Sir or Madam: I am writing in regards to the above mentioned complaintThe Experience, LLC has processed Ms*** book order for Taper Plane Kit - Planes.' Ms*** order has shipped and will be delivered to the following recipient: *** *** *** *** ** *** The tracking number to confirm delivery through USPS is ***If you have any further questions please feel free to contact meSincerely, Ron B***

I am writing in regards to the above mentioned complaint It was determined that there was an error in the processing of *** *** order It appears *** *** received the incorrect item We have made the necessary
corrections to *** *** order and would expect delivery of the correct item within 2-weeks from the date of this letterDue to our error, *** *** may keep the item she received in error at no additional cost If you have any further questions please feel free to contact me

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

The Experience LLC
PO Box Phoenix, AZ
March 10,
Revdex.com N 12th Street Phoenix, AZ
RE: ID#: *** - *** ***
Dear Sir or Madam:
I am
writing in regards to the above mentioned complaintIt was discovered that there was an error in the processing of Mr***'s orderYou see, our records indicate that the address we had on file for delivery was entered as *** *** *** and not *** *** ***as indicated in Mr***'s complaintDue to the error, we feel that the best resolution to this matter would be to provide Mr*** with a refund for his orderI have enclosed a refund check in the amount of $for this purposeIf any further information is needed please feel free to contact me
Sincerely,
*** ***

Dear Sir or Madam:
I am writing in response to the above-mentioned complaintOur records indicate that Ms*** purchased an order to be delivered to her as well as an order to be sent to the Childrens Hospital in Tampa, Fl As indicated on our sales receipts, we advise to allow
days for delivery of the ordersMs***'s orders have both been shipped and as of the date of this letter, are currently in transit to their respective recipientsAt this time we are unable to honor Ms***'s request for a refund as it is past the three business days allowed for cancellations and because Ms*** has not yet allowed the proper time for deliveryThe USPS tracking numbers for Ms***'s orders are *** and ***If you have any further questions please feel free to contact me
Sincerely,
*** ***

This cute young clean-cut young lady and a young man came to my door selling books for a children's hospital, her dad (she said) was a marine and wanted her to earn her money for a trip to Europe to study acting They said they attended school in Jacksonville and were home on Christmas break
I knew it was a rip-off, but for some reason I believed them The young lady is an excellent con-artist She said her name was Ashley We had a long conversation on the door step and I gave them two ckecks
When I looked them up online, I realized (from customer reviews) it was a scamI stopped payment on my checks and returned the receipt to them (On the back of the reciept, you can cancel the transaction within days)

I too appear to be a victim of "Experience Sales" in Denver, Colorado. I was solicited by Sheldon of Experience Sales in August of 2016. I gave check for $65 for magazine subscription, (didn't really want the subscription) as I was trying to help the gentleman achieve his goal of becoming a broadcasting journalist intern. I have sent two emails to "ExperienceSales.com" with receipt # D**SSN**, asking where my subscription is, being that it is now the end of October. No response from this "company" which appears to now be a SCAM. This experience will obviously jade my opinion towards future "door-to-door" solicitors, regardless of what "official" credentials and marketing materials are presented. Buyer beware!

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The link provided by the company looks like the book was delivered on April 28; however, it did not get delivered to my address as we have not received anything from this company.  My address is [redacted]  His response showed my address as [redacted] so I do not know where this book ended up.  Furthermore, the saleswoman told me this was a collection of [redacted] books and showed me a picture of the books.  I would NEVER pay $61 for 1 book!  I want my money returned now.Regards,
[redacted]

The Experience LLC
font-family: Arial; font-size: 10px;">PO Box 82386 Phoenix, AZ 85071 December 2, 2015 Revdex.com 4428 N 12th Street Phoenix, AZ 85014 RE: ID#: [redacted] - [redacted]
[redacted] I am writing in response to the above-mentioned complaint. Our records indicate that Mr. [redacted] purchased a four year subscription to Scholastic Parent & Child Magazine on August 29, 2015. Since then, that publication has become unavailable and a letter explaining that along with a choice of alternate magazine choices was mailed to Mr. [redacted] on September 7, 2015. We will be happy to accept this complaint as Mr. [redacted]'s request for a refund in lieu of our offer. A refund check in the amount of $59.00 will be mailed directly to Mr. [redacted] at the address he provided in this complaint. If you have any further questions please feel free to contact me. Sincerely, Ron B[redacted]

I am writing in regards to the above mentioned complaint.  It was determined that there was an error in the processing of Ms. [redacted] order.  As such, we have cancelled Ms. [redacted] order and a refund has been processed in the amount $61.00 which will be mailed directly to Ms. [redacted]....

 If you have any further questions please feel free to contact me.

A young girl came to many of our doors in our neighborhood selling books and magazines for Children’s Hospital. She said she was earning her way through an engineering program at [redacted] and her father was making her sell these books for a goal to pay for the program. She was very convincing and a polished talker. She called herself [redacted] or [redacted]. [redacted] is listed as the Principal under the 'business management category on the Revdex.com website.
She told us that she lived in the area, but when we pressed her, she could not give us an address or specifically where on that street she lived. That should have been the first indication that it was a scam, but she was already smoothly talking her way to the next piece of her spiel. She will show you the checks from other neighbors and knows a lot about them. She uses this information in her conversations to gain your trust.
Most of the neighbors are in agreement that there was something ‘odd’ (immaturity, awkwardness, spoke quickly, and had an answer to everything asked of her, changed her story slightly when questioned), but the red flag was not strong enough to be raised completely. The website www.[redacted].com looked legit, but there was that nagging feeling still.
“[redacted]” or "[redacted]" is between 5’4” and 5’5”. Light brown hair with blonde chunks (it was in a bun). She had a long, thin braid hanging near the front of her face. Her glasses were small, wire frames. She was thin, wore shorts and a t-shirt. Said her father was some sort of captain in the military. The wallet was stuck in the back of her shorts and she had some type of large android phone that rang a lot. She said it was her father checking in on her, but she never answered it. She requested cash or a check to pay for the books. If a check was written, it was imperative (and she was persistent) to put “gift to Children’s Hospital” in the memo area, not “donation”. The check was to be made out to “The Experience”. She had a three-part form that you signed and dated then she gave you the bottom carbon copy.
The following websites will show you this is a scam.
http://www.[redacted] http://www.[redacted] http://[redacted] Also, they not only scam the folks buying their "products" but also the young people working door-to-door as well.
As the other two reviews below show --- Don't fall for this group... ever!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I received the check on the 27th of October.  Once the check clears the bank (5-7 business days) I will return the book and will consider this complaint resolved.
Regards,[redacted]