The Experience

Dear Sir or Madam:
I am writing in regards to the above mentioned complaint. Our records indicate that Ms. [redacted] has been in contact with our customer service department concerning this matter. It was determined that there was an error in the processing of Ms. [redacted]'s order. As such, a...

refund has been processed in the amount $265.00 and was mailed directly to Ms. [redacted]. The refund was mailed from our office on July 3, 2014. If you have any further question s please feel free to contact me.
Sincerely,
[redacted]

Dear Sir or Madam :
I am writing in regards to the above mentioned complaint.  Our records indicate that [redacted] order was for the children’s book titled Look an d Find [redacted]  [redacted].   [redacted] order has been shipped in entirety and can be verified  as...

delivered from the following link:[redacted]
The item [redacted] purchased was a single book and not a collection of books as Indicated in her complaint.  This order was delivered to the following recipient:[redacted]
[redacted]
[redacted]
If [redacted] is not satisfied with her order,, then she may simply send the book back to us for a full refund of her order.  If any further information is needed please feel free to contact me.
Sincerely,[redacted]

The Experience LLC
font-family: Arial; font-size: 10px;">PO Box 82386 Phoenix, AZ 85071 DEC 047015 December 2, 2015 Revdex.com 4428 N 12th Street Phoenix, AZ 85014 RE: ID#: [redacted] - [redacted] Dear Sir or Madam: I am writing in response to the above-mentioned complaint. Our records indicate that Ms. [redacted] purchased her order on September 18, 2015, which was only 75 days prior to the date of this letter. As indicated on our sales receipts, we advise to allow 120 days for delivery of the order. At this time we are unable to honor Ms. [redacted]'s request for a refund as it is past the three business days allowed for cancellations and because Ms. [redacted] has not yet allowed the proper time for delivery. If you have any further questions please feel free to contact me. Sincerely, Ron [redacted]

The Experience LLC [redacted]...

[redacted] December 28, 2015                                      ...⇄ Revdex.com 4428 N 12th Street Phoenix, AZ 85014 RE: ID#: [redacted] - [redacted] Dear Sir or Madam: I am writing in regards to the above mentioned complaint. The Experience, LLC received Ms. [redacted]s returned merchandise along with her request for a refund on November 27, 2015. Ms. [redacted]s refund request has been processed and a full refund in the amount of $122.00 was mailed directly to Ms. [redacted] on December 7, 2015. At this time we shall consider this matter closed. If you have any further questions please feel free to contact me. Sincerely, Ron B[redacted]

This company is not legitimate. The web site is a fake with random links that do nothing or direct you to other web sites entirely. The people who approached my door did not sign or put their names on my "receipt," which looks just as fake as the web site. The two people were nice enough to begin with, but the female of the pair randomly inserted a very racist "joke" for no apparent reason. I'm not sure why she assumed I would appreciate that. There is no way to contact this company other than a PO Box, red flag #1,321. Their web mail goes nowhere. They have no phone number. I've yet to see if my cancellation I mailed within hours of writing them a check will do any good. I plan to share security video/audio of them with the police and news stations if they attempt to cash my check, on which I will stop payment & have my bank issue a fraud alert.

They scammed me pretty hard, I just wanted to help the children hospital. I paid them cash 180 bucks I don't believe I can get my money due to that. I hope they use it on something good, I will be warning my whole apartment complex tomorrow and making sure to give out monthly reminders.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]