The Experience

Dear Sir or Madam: I am writing in regards to the above mentioned complaint.  Ou r records indicate that [redacted] order has been sh ipped in entirety and can be verified as delivered from the following link:[redacted]...

[redacted] The item[redacted] purchased was delivered on February 6, 2015 to the following recipient:[redacted]
[redacted]  **
[redacted]If any further information is needed please feel free to contact me. Sincerely,[redacted]

I am writing in response to the above-mentioned complaint. Our records indicate that [redacted] purchased  a collection of [redacted] books on September 29, 2014, which was only 57 days prior to the date of this letter.  As indicated on our sales receipts, we advise to allow 120...

days for delivery of the order.  At this time we are unable tohonor [redacted] 's request for a refund as it is past the three business days allowed for cancellations and because [redacted] has not yet allowed the proper time for delivery.  If you have any further questions please feel free to contact me.

Dear Sir or Madam:
I am writing in response to the above-mentioned complaint. Our records indicate...

that Ms. [redacted] purchased a four year subscription to [redacted] & [redacted] Magazine on April 14, 2014. As indicated on our sales receipts, we advise to allow 120 days for delivery of the first issue.  We have confirmed with [redacted] & [redacted] Magazine that Ms. [redacted] order has been processed and will begin with the August/September 2014 issue which should arrive no later than August 23rd. Ms. [redacted] subscription will expire with the June/July 2018 issue. Ms. [redacted] account number with Scholastic [redacted] & [redacted] Magazine is [redacted].  If you have any further questions please feel free to contact me.
Sincerely,[redacted]

My experience was almost identical to the others - pretty little girl, lived down the street, student at Univ. of Florida, communications major and earning money to go to England to be an intern at BBC. I am not proud of the fact that I fell for her story! Well, I just got home from my bank where I stopped payment on my check. There was a story on local tv just yesterday about this very scam. I'll take my chances with an unpaid subscription! It's the principle of the thing!!

A door-to-door salesman knocked on my door. He told me he was a son of a neighbor further down the road and that knew my direct next door neighbor. He told me it was a fundraiser for his soccer league. The guy even waived to my neighbor when she pulled out of her driveway. When I asked her later, she said she didn't know him and he wasn't a neighbor. The order form had no pricing on it, so I was skeptical but I also had two toddlers hanging on my legs. I ordered a book on Sept. 25 2013 and have not received it to date. Lesson learned by me. Do no order from this company. The challenge is, you would have to ask the sales person to come back or check the Revdex.com reviews while they are at your door. So you have to make a split decision with out research.

RE: ID#: [redacted] - [redacted]Dear Sir or Madam:I am writing in regards to the above mentioned complaint.  The Experience, LLC is unable to process orders intended as donations.  Due to this, we will be happy to accept this complaint as Mr. [redacted] request for...

cancellation.  As such, we have cancelled Mr. [redacted] order and a refund has been processed in the amount $61.00.  The refund will be mailed directly to Mr. [redacted].  If you have any further questions please feel free to contact me.Sincerely,[redacted]

I am writing in regards to the above mentioned complaint.  It appears the items that Ms. [redacted] had purchased a.re on backorder.  Due to the backorder and the time that has lapsed since Ms. [redacted] placed her order, we feel that the best resolution to this matter would be to provide...

Ms. [redacted] with a full refund of her order.  I have enclosed a copy of the refund check in the amount of $122.00 which is being sent directly to Ms. [redacted].  If any further information is needed please feel free to contact me.
Sincerely,
[redacted]

I am writing in regards to the above mentioned complai nt.  Our records indicate that [redacted] 's order has been shipped in entirety and can be verified as delivered from the following
link:[redacted] [redacted] [redacted]. The...

item [redacted] purchased was delivered on October, 10 2014 to the following recipient:[redacted]
[redacted]
[redacted]
If any further information is needed please feel free to contact me.

Iam writing in regards to the above mentioned complaint.  We will be happy to accept this complaint as Ms. [redacted] 's cancellation request.  As such, we have cancelled Ms. [redacted]' s order and a refund has been processed in the amount $79.00.  The refund will be mailed directly to...

Ms. [redacted].  If you have any further questions please feel free to contactme. Sincerel y,[redacted]

The Experience LLC
PO Box 82386 Phoenix, AZ 85071
February 20, 2014
 
Revdex.com 4428 N 12th Street Phoenix, AZ 85014
 
RE: 1D#: [redacted] - [redacted]
Dear Sir or Madam:
I am...

writing in response to the above-mentioned complaint. Our records indicate that Mr. [redacted] purchased a subscription to [redacted] on October 31, 2013. We were unable to process Mr. [redacted]'s order for [redacted] Magazine. A letter explaining this along with a choice of alternate magazines was sent to Mr. [redacted] on November 11, 2013. We received Mr. [redacted]'s response to our letter along with his magazine choices of [redacted], [redacted] and [redacted] on December 10, 2013. These subscriptions have since been processed and the first issues should arrive within the next two to four weeks. Mr. [redacted]'s subscription to Automobile Magazine (account number [redacted]) will begin with the March 2014 issue and expires with the February 2016 issue. Mr. [redacted]'s subscription to [redacted] Magazine (account number [redacted]) will begin with the February/March 2014 issue and expires with the December/January 2016 issue. And lastly, Mr. [redacted]'s subscription to [redacted] (account number [redacted]) will begin with the March 2014 issue and expires with the January/February 2015 issue. If you have any further questions please feel free to contact me.
 
Sincerely,
[redacted]

I had a similar experience here in SW Florida as [redacted]'s complaint on 2-06-14 except that it was a good looking, well mannered young man that gave me his story. He said he lived in my neighborhood and, when asked, he gave me an address on a street about 3 streets away which turned out to be false. When I asked if they were listed in the phone book he said "no" because they had just moved here. Elaborate is the correct word for the story given -- father in the Marine Corp, mother -something blah blah, wanted to get to England for something or other, just needed to sell 3 more units (6 each) of children's books which would be shipped toThe Children's Hospital in Tampa; The address given was the correct address for St. Joseph's Children's Hospital but was written on the receipt as simply "Children's Hospital"; there was no way to track the order to verify that the Hospital received the books.
My gut told me something was wrong but I wrote a check for $122 . However, after checking further to see the inconsistencies -- it cost me $36 for the Bank to put a "STOP" payment on the check. I hope whoever is reading this hasn't already written their check. I wish that someone could stop this destructive door to door sales -- which I truly believe to be a well rehearsed scam.

I am writing in regards to the above mentioned complaint.  Our records indicate that we received a mailed notice of cancellation for the order [redacted] had made.  As such, [redacted] order has been completely cancelled.  [redacted]s check payment was removed from our deposit...

schedule and was destroyed for her protection.  At this time we shall consider this matter closed.  If any further information is needed please feel free to contact me.

The Experience LLC
-0.1pt; font-family: Arial; font-size: 10px;">[redacted] January 19,2016 Revdex.com 4428 N 12th Street Phoenix, AZ 85014 RE: ID#: [redacted] - [redacted] Dear Sir or Madam: I am writing in regards to the above mentioned complaint. Due to the very limited information provided by Mr. [redacted] we were unable to determine the name of the independent contractor Mr. [redacted] is referring to in this complaint. If Mr. [redacted] can please include the full first and last name of the independent contractor he was visited by then we would be happy to look into this complaint for him. If you have any further questions please feel free to contact me. Sincerely, Ron B[redacted]

The company must be advising the little thieves how to scam since all the reviews seem to have a similar story including mine. I too was scammed, The young lady came to my door said she lived in the neighborhood even gave a legit street name in the neighborhood. Said her father was making her raise half the money for a theater training class in England. Told a very elaborate story about her family and living in the community. Latter security tapes revealed she broke into the neighborhood by crawling under gate. Send a request for refund to the company but have heard nothing and don't expect to. To bad this company and their band of thief's hurt the people really trying to work and be a positive impact on society.

Dear Sir or Madam:I am writing in regards to the above mentioned complaint.  The Experience, LLC is unable to process orders intended as donations.  Due to this, we will be happy to accept this complaint as Mr. [redacted] request for cancellation.  As such, we have cancelled...

Mr. [redacted] order and a refund has been processed I n the amount $61.00.  The refund will be mailed directly to Mr. [redacted].  If you have any further questions please feel free to contact me.Sincerely,Ron Beck

My wife fell for this door-to-door scam. Luckily, I alerted her to how suspicious the story was that she was told by the person who came to our door. We stopped payment on the check she wrote and cancelled our order the same day. So, although we didn't lose any money, we are disturbed by the nature of the lies told by these sales people. This business should be shut down.

I am writing in regards to the above mentioned complaint.  The alleged statements  made by the independent contractor  described in [redacted] complaint are certainly not condoned  nor tolerated by The Experience, LLC....

 Due to the circumstances in this matter, we feel that the best resolution in this matter would be to cancel [redacted] order.  As [redacted] has indicated that she has cancelled her check with her bank, we will be unable to provide her with a refund of her order.  If any further information is needed please feel free to contact me.

i'M DISAPPOINTED IN THAT EVERYTHING THE SALESMAN TOLD ME WAS UNTRUE. HE CERTAINLY DIDN'T INFORM ME THAT HE WAS A PRIVATE CONTRACTOR. I WAS TOLD THAT HE NEEDED POINTS OR MONEY TO SPONSOR HIS SOCCER TEAM THAT THEY COULD GO TO IRELAND FOR PLAYOFFS. I DIDN'T KNOW THAT I WAS BUYING A SUBSCRIPTION. I THEREFORE SHALL STOP THE CHECK GIVEN TO HIM AND SEND IN THE RECEIPT FOR CANCELLATION.

I am writing in regards to the above mentioned complaint.  Ms. [redacted]'s  order referenced in her complaint has been shipped in entirety and can be verified as delivered from the following link:
http://www.[redacted].com/[redacted]
The...

item Ms. [redacted] purchased was a single book and not a collection of books as indicated I n her complaint.  If Ms. [redacted] is not satisfied with her order, then she may simply send the book back to us for a full refund of her order.  If any further information is needed please feel free to contact me.
Sincerely,[redacted]

Dear Sir...

or Madam:
 
 
I am writing in regards to the above mentioned  complaint. It appears the item that Mr.[redacted] had purchased is currently on backorder.  Due to the backorder and  the time that has lapsed since Mr.[redacted] placed his order, we fee l  that the best resolution to this matter would  be to provide Mr.[redacted]  with a full refund of his order.  I have enclosed  a copy of the refund  check  in the amount of $61.00  which  is being sent directly to Mr. [redacted]. If any further information is needed please feel free to contact  me.
 
Sincerely,
 
[redacted]