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Trudela MES

7120 W I 20, Arlington, Texas, United States, 76017-1858

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Trudela MES Reviews (%countItem)

Great service and quick response time. I would highly recommend to anyone that needs ac repair

Trudela MES Response • Jul 17, 2018

Thank you for your great review! We appreciate your business, it is our pleasure to serve you and provide excellent service! We look forward to serving you for many more years to come.

My experience with Metro Energy was a good one. I received fast and professional service.!!!

Trudela MES Response • Jul 16, 2018

Thank you for your review. We appreciate your business and look forward to serving you for years to come!

Wonderful customer service and very knowledgable tech.

Trudela MES Response • Jul 11, 2018

Thank you for your great review! We appreciate your business and we look forward to serving you for years to come!

Great company to deal with, very professional. Came out on a Sunday well within time estimated on phone. Very reasonable charges. Will call again for maintenance and repair.

Trudela MES Response • Jul 11, 2018

Thank you for your great review! We appreciate your business and look forward to providing continued excellent service to you for years to come!

Very good service professional and the ac unit running top top and all under hot conditions outside in my opinion pretty food value for the amount I paid

Trudela MES Response • Jul 11, 2018

Thank you for your wonderful review! Our #1 priority is to provide our customers with exemplary service. We appreciate your business!

Our AC went out on Thurs. evening. Metro Energy Savers came on Friday, assessed the problem (whole new system needed, current unit was over 30 years old). They couldn't start installation until Mon., so Eric brought 2 window units early Sat. morning and installed them. On Mon. the new unit was installed--yay! A week later, the water heater failed and flooded the hall, resulting in considerable water damage (I was out of town). Metro Energy Savers installed a water heater. Raymond came to do quality control after the installations were complete and had to make more than one visit to tweak everything completely. I am satisfied! And they give a Senior Citizens Discount.

Trudela MES Response • Jul 06, 2018

Thank you for your great review! We appreciate your business, we love our customers! Be assured that you're satisfaction is our #1 priority. We look forward to servicing you for many years to come.

Jarred got to our home at the scheduled time and fixed the issue with our ac unit quickly. He was very nice and explained everything to us. We will definitely call back when we need him again

Trudela MES Response • Jul 05, 2018

Thank you so much for your great review! We appreciate your business and we look forward to serving you with excellent service for many years to come!

Metro had to replace a coil on my A/C. When they came out to replace it there were 2 very nice guys to do it. When they left I had very cold A/C. The next morning I woke up not able to breathe because my A/C was not coming on at all. The next day a very nice guy came. I hate that I can’t remember his name. He told me he was sorry but the coil had not been installed correctly. He was very apologetic about what happened. He got it working again and said he would have someone come back the next day and reinstall and do some other things to make all better. The next day Jesse and another guy came and they did a great job. I am very happy. It started out rough but they made it all good. I will use them again.

Trudela MES Response • Jul 05, 2018

Thank you for your review. It is our #1 Priority to assure customer satisfaction and we are very that we were able to resolve the issues with your system. Thank you for allowing us the opportunity, we appreciate your business and look forward to many more years of providing excellent service to you.

Eric did a great job, even though it was a warranty work order... things happen. He, like all the other technicians we have dealt with in our business dealings, was very professional. We believe the issue is now resolved, thanks to Eric's persistance.

Trudela MES Response • Jul 05, 2018

Thank you for your great review. Customer satisfaction is our goal and we strive to handle each customer with excellent service. We appreciate your business and look forward to many years to come of providing excellent service to you.

Jared was great, very professional and did the job quick. The time frame was off but his jobs before mine ran long. He explained everything to me and wasn’t condescending when I told him my ideas about what caused the problem.

Trudela MES Response • Jul 03, 2018

Thank you for your review! We appreciate your comments regarding our service and work performance. We look forward to serving you and having you as one of our happy customers for years to come!

Superior service. Honest pricing. Amazing follow-up!

Trudela MES Response • Jul 03, 2018

Thank you for your review! We appreciate your comments and want to assure you that serving our customers and making sure you know that you are appreciated is our #1 priority!
We look forward to many more years of service to you.

Jared provided excellent service and was very knowledgeable

Trudela MES Response • Jun 25, 2018

We couldn't agree more! Thank you so much for taking the time to post this review and for choosing Metro Energy Savers for your HVAC needs!

Great service. Very professional and knowledgeable. Down-toEarth and straight forward in explaining the problems and options.

Trudela MES Response • Jun 22, 2018

Thank you so much for the kind review, sir! We sincerely appreciate your business and look forward to servicing you in the future!

Metro Energy Savers solved a problem that has existed at my house for 30 yrs. They moved my air handler back from the eave of the house to near the middle where it should be and hung it up off of the floor of the attic. This is the 4th air handler I have had. Not other service company has done this. FANTASTIC!!!!

Very professional and thorough.

Trudela MES Response • Jun 16, 2018

Thank you, ma'am! We appreciate your business and for taking the time to write a great review!

Metro Energy Savers has been taking care of our A/C needs for years and have always been extremely professional and accurate is assessing our needs. I would highly recommend them.

Trudela MES Response • Jun 12, 2018

Thank you for being such a loyal customer, ma'am! We appreciate your business and look forward to seeing you in the future!

Excellent service from the technician. He was courteous and swift, and I was impressed. And they didn’t try to sell me an air conditioning unit when a simple part will fix it.

Trudela MES Response • Jun 06, 2018

Customer service is our TOP priority, sir! We are so pleased you are up and running and were pleased with your technician. Thank you so much for your business, and your review.

Excellent service. Very pleased with response and advice.

Trudela MES Response • Jun 06, 2018

Thank you so much, Ms. B! We are so glad you are now a part of the Metro Energy Savers family! We look forward to seeing you again in the future.

Our main AC unit stopped when it was 95 degrees. I called Metro Energy Savers and they were there in just over an hour - ON A SATURDAY! They have been fantastic over the many years they kept our two old systems going and 6 years ago after installing two new ones. The tech service people explain everything - they are great folks!

Trudela MES Response • Jun 02, 2018

Thank you so much, sir! We appreciate your business and are so glad you are cooling, again!

Metro Energy served our needs with excellence!

Trudela MES Response • Jun 04, 2018

And we are so proud and glad to hear it! Thank you so much for the kind review, we look forward to seeing you again in the future!

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Address: 7120 W I 20, Arlington, Texas, United States, 76017-1858

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+1 (817) 572-8715

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