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Twinkledeals Reviews (72)

Dear ***,Thank you for your recent review.We feel great that you have received the refund.If you have any further concern, please contact us via ***Thanks a lot for your support.Best RegardsTwinkledeals Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have been corresponding with a representative from Twinkledeals She said that she had arranged refunds for this order and the other order, but I haven't received them yet
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have been corresponding with a representative from Twinkledeals She said that she had arranged refunds for this order and the other order, but I haven't received them yet
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The issue of the damaged items has not been addressed, and I haven't received a refund as of yet
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***, We apologize for the issues you have encountered with your order. We will always offer our customers returns, refunds and exchanges in line with our policiesPlease click here for more details* ***We have contacted you about your
issue via our Support CenterPlease login to your account and reply to us. We look forward to hearing from you soon, Twinkledeals Team

Dear *** We are sorry to hear you are having issues. We have received your message and edited the order information for you.We have sent you a message regarding your order via our ticket systemPlease kindly check this and reply to us there. Best regards, Twinkledeals Team

Dear ***,Thank you for taking the time to write a review. Please note that with our registered and expedited delivery we offer all customers a tracking numberYou can use this to track where your package is and see an estimated delivery time. To track a parcel please visit here:
***According to the information you provided, we don't find your order number.Would you mind providing us your order number? Or please contact us at: ***x with the subje** *** *** ***'.We look forward to hearing from you.Best regards,Twinkledeals Team

Dear ***,Thank you for your recent comment.First, I want to start to say sorry for this issue.The parcel could be delayed by weather, holiday and peak season.This issue has been reviewed by us, and we have figured out solution to you, please check your support ticket.Thank you very much for
your understanding.Best RegardsTwinkledeals Customer Service

Dear ***,We are sorry to hear you are having issues. All of our items have a processing time that is shown clearly on the product page. Please note that the total time it will take for you to receive your order is the processing time plus the shipping time. We have shipped out the
remain items.We have sent you a message regarding your order via our ticket systemPlease kindly check this and reply to us there. Best regards, Twinkledeals Team

Dear ***, Thank you for taking the time to write your review. For the shipping option that you have chosen, unfortunately there is no international tracking number availableThis delivery service usually takes between 7-business daysWe kindly ask that you wait a little longer to
receive your order. If you believe that your order should have already arrived, please first check that it is not being held at your local post office. After this, please contact us via our Support Center and we will see what can be done to assist you. Many thanks, Twinkledeals Team

Dear ***,Thank you for raising this issue. All of our items can be shipped using varying shipping methods. Different shipping methods offer different shipping times and we ask that customers select a shipping method that suits them. For more details on shipping methods,
please click here: ***According to the information you provided, we don't find your order number.Could you please tell us your right order number so that we can check it for you?Please rest assured that we will try our best to help you.We look forward to your reply, Twinkledeals Team

Dear ***,Thank you for taking your time to write this review.We apologize for this issue and we are here to check this issue again.The refund didn't been applied because the case opened.And we still didn't received the customer's reply for this issue, would you mind to reply us in your support ticket so that we could go ahead?We looking forward to hearing from you.Best RegardsTwinkledeals Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I I checked with the post office I've done everything that that that twinkle deals told me to do I'm only rejecting this until I see that I've been credited back because they've told me that twice now and it has not been credited back so once I see it on my statement I will be done with it thank you
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Natalie,Thank you so much for your important feedback.We want to start by telling you that we are sorry about the situation.Your parcel was shipped out on 2016-9-**, we have checked the latest parcel status and it shows arrived at US, NJ on 2016-9-**.Please check your support ticket, we
have provided you the details and please keep communication with us.Thank you for your collaboration.Best RegardsTwinkledeals Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear ***,Thank you for your reply.We checked that your parcel was delivered on 2016-9-**.Please refer to ***And we have also arranged solution for you about this issue.Would you mind keeping communication with us at your support ticket?Best RegardsTwinkledeals Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I HAVE REPLIED MULTIPLE TIMES AND YOU'VE CHOSEN TO THREATEN ME YOU CAN KEEP ALL COMMUNICATION ON Revdex.com SINCE YOU WANT TO CONTINUE TO OPERATE A FRAUDULENT BUSINESS I HAVE NOTHING TO HIDE, BUT WILL MAKE SURE YOUR BUSINESS IS EXPOSED THE FACTS ARE, YOU SHIPPED ME ITEMS (WHEN ITEMS WERE ORDERED!!!!!)YOU TOOK A FULL PAYMENT OF $494.64! I HAVE REQUESTED A REFUND (MULTIPLE TIMES) AND YOU HAVE NOT PROVIDED ME WITH ONE, BUT HAVE THREATENED ME TO REMOVE THE CHARGEBACK! THIS IS COMPLETELY UNACCEPTABLE BEHAVIOR! YOU DIDN'T SEND MERCHANDISE THAT WAS ORDERED, THE ITEMS RECEIVED WERE CHEAP IN QUALITY YOU CAN HAVE THE ITEMS BACK, WHEN YOU SEND ME A PREPAID LABEL I'M NOT PAYING FOR ANYTHING MORE AND WANT A FULL REFUND!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Twinkledeals regarding complaint ID ***.Sincerely,
*** ***

Dear ***,We are so sorry that you haven't received your order.All of our items can be shipped using varying shipping methods. Different shipping methods offer different shipping times and we ask that customers select a shipping method that suits them. For more details on shipping
methods, please click here: ***According to the information you provided, we don't find your order number.Would you mind providing us with the valid order number? Or please contact us at: *** *** *** ***t 'Reply from Revdex.com'.We look forward to hearing from you.Best regards,Twinkledeals Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This business is not being truthful! They are not accepting the fact that they STOLE MY MONEY! IN WHAT WORLD DO YOU BILL SOMEONE THE FULL AMOUNT YET DON'T SENT THEM ALL THE MERCHANDISE?!!!! ADDITIONALLY, THE MERCHANDISE THAT WAS SENT WAS OF CHINA CHEAP QUALITY, NOT AS SHOWN/PICTURED THEY HAVE SAID THAT THE MISSING ITEMS WERE BACKORDER YET THEY HAVE NOT REFUNDED MY MONEY FOR THE MISSING MERCHANDISE (OVER HALF THE ENTIRE ORDER)!!!! I OFFERED TO RETURN ALL MERCHANDISE THAT WAS SENT AT THEIR EXPENSE, BUT THEY NEVER RESPONDED THE ONLY SOLUTION IS TO GIVE ME A REFUND OF THE FULL AMOUNT SINCE THEY HAVE BEEN FRAUDULENT FROM THE BEGINNING! I DON'T WANT THIS CHINA CHEAP CLOTHES AND WANT MY MONEY BACK ASAP!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

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Address: 84 Granite Ave, Staten Island, New York, United States, 10303-2745

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www.twinkledeals.com

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