Twinkledeals

Dear Natalie,
Thank you so much for your important feedback.
We want to start by telling you that we are sorry about the situation.
Your parcel was shipped out on 2016-9-**, we have checked the latest parcel status and it shows arrived at US, NJ on 2016-9-**.
Please...

check your support ticket, we have provided you the details and please keep communication with us.Thank you for your collaboration.
Best RegardsTwinkledeals Customer Service

Dear [redacted],
Thank you for taking your time to write this review.
We apologize for this issue and we are here to check this issue again.
The refund didn't been applied because the case opened.
And we still didn't received the customer's reply for this issue, would you mind to reply us in your support ticket so that we could go ahead?
We looking forward to hearing from you.
Best Regards
Twinkledeals Customer Service

Dear [redacted],
Thank you for taking your time to write your review.
We are so sorry about the issue that you had...

mentioned.This issue had been reviewed by us and we had contacted you to figure out the best solution.
Please keep communication with us so that we could go ahead.
Thank you for your support and understanding.
Best Regards
Twinkledeals Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Product has not been received I have been getting emails from [redacted] stating that the shipping status has changed and keeps putting the delivery date out by a day it was supposed to be delivered on the [redacted] of which it did not arrive then it was supposed to arrive on the [redacted] and it did not then on the [redacted] and the latest is the [redacted] of which it still has not been delivered.  I am sorry but I do not accept there response and fully believe that the product will never arrive.  I want a refund.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],
Thank you for taking your time to write your review.
I want to start by offering a personal apology to the customer affected.  
Please rest assured that we have 30 days return warranty, for more about this, please refer to...

[redacted]We have contacted you about this issue, please check your support ticket and work with us for solution.
Best RegardsTwinkledeals Customer Service

Dear [redacted],
Thank you for your reply.
We checked that your parcel was delivered on 2016-9-**.
Please refer to [redacted]
And we have also arranged solution for you about this issue.
Would you mind keeping communication with us at your support ticket?
Best Regards
Twinkledeals Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

This business is not being truthful!  They are not accepting the fact that they STOLE MY MONEY!  IN WHAT WORLD DO YOU BILL SOMEONE THE FULL AMOUNT YET DON'T SENT THEM ALL THE MERCHANDISE?!!!!  ADDITIONALLY, THE MERCHANDISE THAT WAS SENT WAS OF CHINA CHEAP QUALITY, NOT AS SHOWN/PICTURED.  THEY HAVE SAID THAT THE MISSING ITEMS WERE BACKORDER YET THEY HAVE NOT REFUNDED MY MONEY FOR THE MISSING MERCHANDISE (OVER HALF THE ENTIRE ORDER)!!!!  I OFFERED TO RETURN ALL MERCHANDISE THAT WAS SENT AT THEIR EXPENSE, BUT THEY NEVER RESPONDED.  THE ONLY SOLUTION IS TO GIVE ME A REFUND OF THE FULL AMOUNT SINCE THEY HAVE BEEN FRAUDULENT FROM THE BEGINNING!  I DON'T WANT THIS CHINA CHEAP CLOTHES AND WANT MY MONEY BACK ASAP!
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],
Thank you for your recent comment.
First, I want to start to say sorry for this issue.
The parcel could be delayed by weather, holiday and peak season.
This issue has been reviewed by us, and we have figured out solution to you, please check your support...

ticket.Thank you very much for your understanding.
Best RegardsTwinkledeals Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I HAVE REPLIED MULTIPLE TIMES AND YOU'VE CHOSEN TO THREATEN ME.  YOU CAN KEEP ALL COMMUNICATION ON Revdex.com SINCE YOU WANT TO CONTINUE TO OPERATE A FRAUDULENT BUSINESS.  I HAVE NOTHING TO HIDE, BUT WILL MAKE SURE YOUR BUSINESS IS EXPOSED.  
THE FACTS ARE, YOU SHIPPED ME 4 ITEMS (WHEN 46 ITEMS WERE ORDERED!!!!!). YOU TOOK A FULL PAYMENT OF $494.64!  I HAVE REQUESTED A REFUND (MULTIPLE TIMES) AND YOU HAVE NOT PROVIDED ME WITH ONE, BUT HAVE THREATENED ME TO REMOVE THE CHARGEBACK!  THIS IS COMPLETELY UNACCEPTABLE BEHAVIOR!   YOU DIDN'T SEND MERCHANDISE THAT WAS ORDERED, THE ITEMS RECEIVED WERE CHEAP IN QUALITY.  YOU CAN HAVE THE ITEMS BACK, WHEN YOU SEND ME A PREPAID LABEL.  I'M NOT PAYING FOR ANYTHING MORE AND WANT A FULL REFUND!  
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

I am sending my copies in the mail today. Please do not delete my case if the mail don't get there in time. Today is Thursday April **. I just got every thing copied off and going by the post office to weigh the letter to send it . I tried to send it on this site and didn't know how to do this. 7...

days from NC and as slow as the mail is may not get there in time so Please I beg you not to close my case. I have been burnt by so many people it makes me sick. I live off of SS and can't afford to do business with no one any more.    Thank you [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

They keep delaying the product delivery date and still stating that it has been delivered to the Post Office but I have yet to receive the product.  If it isn't here by now then it will never arrive which is fine because I have requested a refund of which Twinkle Deals only refunded $10.00 out of the original amount deducted from my account.  This matter is will not be resolved until I get the remainder of what they took from my account.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],
Thank you for your recent review.
We feel great that you have received the refund.
If you have any further concern, please contact us via [redacted]
Thanks a lot for your support.
Best Regards
Twinkledeals Customer Service