Twins Special Reviews (303)
Twins Special Rating
Description: Sportswear - Retail, Sports & Recreation
Address: 12463 Rancho Bernardo Rd #526, San Diego, California, United States, 92128
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www.twinsfightgear.com
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Review: I place an order with this company on April 23rd for some muay thai equipment for a total of $225.03. The order number was AB-4629. I've tried contacting customer service by leaving my order number and return number and I haven't received a response. I've even emailed the company and tagged a message with my order asking what is the status of my order. I've even checked again to see if the equipment might be backordered, but I couldn't find anything saying so on the equipment. I'm mostly trying to figure out the status on the order. At the same time I believe this company should be reprimanded for their poor customer service.Desired Settlement: I would like to know the status of my order and a projected shipping date. If they can not provide the proper information I would like a full refund.
Review: I've had a product on back order about three months. I've left 19 voicemails 3 emails and I called two hundred times Monday and Tuesday alone. No one will call back and I've been calling a month strait I spent 147$ for equipment I desperately needed but now I'm so frustrated and upset I just want my money back I don't care about the product now I just want my money back and never have too deal with them agin. This is especially hurtful because I've ordered from them before and I've always had too wait months but they did always keep in contact. Now they won't and I'm worried they stole my money. I know there only doing this because I've been trying not too be mean and rude about it but I needed that gear and I realize I won't be getting but if you can help id appreciate it because I at least need my money back so I can by some equipment elsewhereDesired Settlement: I just want my money back
Review: I ordered two pair of boxing gloves in July, 2014 and was charged for the gloves. I ahve not received the gloves and cannot get anyone to call me back regarding the glove order.Desired Settlement: I would either like a FULL refund or to have the gloves shipped immediately because they are needed for an event on November 1, 2014.