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Twitter Reviews (83)

Hello, Thank you for bringing this to our attentionIn some instances, accounts may have their Tweets removed or hidden as a result of engaging in spamming behaviorCommon types of spamming behavior include posting multiple identical or near-identical Tweets and sending large numbers of unsolicited mentions and repliesFor more information on Twitter’s spam policy, please see this article: [redacted] Thank you, Twitter

Initial Business Response / [redacted] (1000, 6, 2015/10/20) */ Hello, We've removed the reported account for a violation of Twitter Rules (https://twitter.com/rules), and specifically our rules regarding impersonation on Twitter (https://support.twitter.com/articles/XXXXX-impersonation-policy) For more information on troubleshooting tips for common problems related to your account, please see our Help Center (https://support.twitter.com/) Thank you! Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/10/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) It was to our understanding that Twitter would remove the fake account and verify our account @ [redacted] in order to prevent future misunderstandings towards our consumersWe get multiple complaints from people asking if our account is real or not and therefore do not trust we are who we say we are, eg., our shops, music links, etc., We are asking to be verified so that any confusion that our consumers may have encountered/encounter will NEVER happen againAshesandgoldust is the brand name, although there are other names associated with the account that have had and/or misleading Twitter accounts created, such as band members, we are only seeking that the band name be verified; this is to ensure that the proper brand name is being represented accurately and professionallyWe understand that Twitter is a business and agree to obtain additional services, such as promotions and advertisements etc., in order to keep a good standing with TwitterIf there were outlets available of contacting Twitter for verification status without having to submit through a 3rd party then we would have chosen to go that routeIt is to our understanding that Twitter is using third party agencies to charge extreme amounts of money for verification services that may or may not be provided by the Twitter organization, thus people spending up to $15,dollars to be verifiedAlso Twitter indicates that it is a free service to the community unless you are looking for extra promotion and thereby render their promotional servicesIn many instances certain brands and people are prevented from being found in Twitter's search engine as a way to get them to buy adsWe are a reputable business with the appropriate government documents that is required for Twitter verification services, we have had our own personal email and website for years and and see no legal reason why our band has not been verified? Because these practices are not stated on any of their documents we find that Twitter's business ideologies are unethical, misleading and deceitful, thereby leading us to contact the Revdex.comBeing pioneers of Twitter, it is disheartening to think that a social networking site that we initially took so much pleasure in using has shown so much disregard for us as individuals and as a business

Initial Business Response / [redacted] (1000, 5, 2015/10/02) */ Hello, Thanks for writing inThe email address you're writing from does not match the account's email or the email associated with the Twitter account used at signupTo continue assisting you on this issue, please review this support page for more information: https://support.twitter.com/articles/XXXXXX For privacy reasons, I'm not able to provide any additional information about this account's email addressI understand that these extra steps can be frustrating, but we have this process in place to prevent unauthorized people from accessing private user data and accounts Thanks!

Hello, Please see the Inactive account policy for more information ( [redacted] ) Thanks, Twitter

Hello,Your account has been suspended and will not be restored because it was found to be violating the Twitter Terms of Service, specifically the Twitter Rules against participating in targeted abuse.In order to ensure that people feel safe expressing diverse opinions and beliefs on our platform, we do not tolerate abusive behaviorThis includes behavior that harasses, intimidates, or uses fear to silence someone else’s voice.You can learn more about our rules against abusive behavior here: [redacted] .Thanks,Twitter

Initial Business Response / [redacted] (1000, 5, 2015/08/12) */ Hello, Please review the links below for more help with your issue: If you are having problems signing into your account, or you think your account may have been hacked or compromised, please go here: https://support.twitter.com/forms/signin If your account has been suspended, please go here: https://support.twitter.com/forms/general Thanks, Twitter Trust & Safety Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/14) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Hi,To report an impersonation account on Twitter please use this form: [redacted] Thank you, Twitter Support

Hello,Thank you for bringing this to our attention.Please see Twitter's Help Center and select the topic that best describes the issue you are experiencing [redacted] ).Thank you,Twitter

Hello, Thank you for bringing this to our attention In order to maintain a safe environment for users on Twitter, we may suspend accounts that violate the Twitter Rules ( [redacted] ).Please view this help article for more information about suspended accounts ( [redacted] ) Please see Twitter's Help Center and select the topic that best describes the issue you are experiencing ( [redacted] ).Thank you, Twitter

Hello, Thank you for bringing this to our attentionIf you have a trademark, please file a trademark report here: [redacted] /trademarkIf the issue regards you or your brand, please file an impersonation report here: [redacted] /impersonation If your report doesn’t involve material protected by copyright or links to unauthorized publication of copyrighted materials, it's unlikely to be a copyright issueFor reference, a Twitter account using or reproducing copyright protected audio-visual works, photos, or music without permission or other legal authorization may be an example of a copyright violation Many people confuse copyright with trademarkOur trademark policy can be found here: [redacted] Other requests, including Terms of Service violation or trademark complaints, can be filed here: [redacted] .An overview of our Terms of Service or the Twitter Rules complaints can be found here: [redacted] .If you’d like us to review specific Tweets, please be sure to include direct links to themThis help page explains how to find a Tweet's direct status link: [redacted] .Thanks,Twitter

Complaint: [redacted] I am rejecting this response because: it is an automated response, not from a real person.Sincerely, [redacted] ***

Initial Business Response / [redacted] (1000, 6, 2015/05/27) */ Hi, To report an impersonation account on Twitter please use this form: https://support.twitter.com/forms/impersonation Thank you, Twitter Support Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/06/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) Theirs still a link with information, about me I want removed!

Hello,Thank you for bringing this to our attention.In order to maintain a safe environment for users on Twitter, we may suspend accounts that violate the Twitter Rules ( [redacted] ).Please view this help article for more information about suspended accounts ( [redacted] ).Please see Twitter's Help Center and select the topic that best describes the issue you are experiencing ( [redacted] ).Thank you,Twitter

Initial Business Response / [redacted] (1000, 10, 2015/10/20) */ Hello, Thank you for letting us know about your issueIn order to maintain a safe environment for users on Twitter, we may suspend accounts that violate the Twitter Rules (https://support.twitter.com/articles/XXXXX) For more information about suspended accounts, please refer to this support page (https://support.twitter.com/articles/XXXXX)For more information about blocked accounts, please refer to this support page (https://support.twitter.com/articles/XXXXXXXX) Thank you!

Hello, Thanks for bringing this to our attentionThe report you filed appears to be about a specific billing or campaign inquiry related to your Twitter advertiser accountIn order to verify your Twitter Ads account and direct your report to the team best equipped to address it, please refile a report using the "Help?" button on the top right of the ads[redacted] dashboard For questions about using Twitter's advertising platform, visit our policy page at [redacted] For more information, please see Twitter's Help Center and select the topic that best describes the issue you are experiencing [redacted] Thank you

Hello, Thank you for bringing this to our attentionTwitter Support doesn't monitor the emails sent to that intakePlease submit this verification request through the correct forms channel ( [redacted] ) Thanks, Twitter

Hello,Your account has been suspended and will not be restored because it was found to be violating Twitter's Terms of Service, specifically the Twitter Rules against hateful conduct.It is against our rules to promote violence against or directly attack or threaten other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or disease.Additionally, if we determine that the primary purpose of an account is to incite harm towards others on the basis of these categories, that account may be suspended without prior warning.You can learn more about our policy against hateful conduct here: [redacted] .Thanks,Twitter

Hello, Thank you for bringing this to our attentionPlease see this support page for more information on managing Twitter Alerts ( [redacted] For more information, please see Twitter's Help Center and select the topic that best describes the issue you are experiencing [redacted] Thanks, Twitter

Initial Business Response / [redacted] (1000, 5, 2015/05/27) */ Hi, In order for the team at Twitter to process the reports you filed, they each have asked for more information on the matter Please locate our response from the following cases and respond to them: XXXXXXXX, XXXXXXXX, and XXXXXXXX Thank you, Twitter Support Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/01) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did not receive the aforementioned case numbersThis is a typical response from Twitter with no help what so everThey are complicit in this individual's stalking and harassment of me and I do not accept their response Final Business Response / [redacted] (4000, 9, 2015/06/09) */ Hi, In order for the team at Twitter to process the reports you filed, they each have asked for more information on the matter Please locate our response from the following cases and respond to them: XXXXXXXX, XXXXXXXX, and XXXXXXXX Thank you, Twitter Support

Complaint: [redacted] I am rejecting this response because: I cannot not deacctivate the account because I no longer have the email I need this vine deactivated immediatelyThe vine ID: [redacted] please delete the accountThank you!Sincerely, [redacted]

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