The customer received what was ordered, the item is not defective or damaged, the item is not to the customer expectation and this is request for a return for buyers remorseThe customer sent pictures which were sent to the manufacturer for review and they deemed the product in perfect condition and the item was not defective.On 10-Mar-2016, a manager made an exception in allowing this customer to return the unwanted itemThere would be a restock fee and the customer would be responsible for freight, as with all our returns this is policyThe customer chose not to return and filed an [redacted] claimAs per the claim which was filed on [redacted] , this item is not eligible for a return any longer as the customer did not use the RMA and the claim was filed after our day return periodWe do not accept returns on furniture, we attempted to make an exception for the customer but they chose to keep the item insteadThis [redacted] claim was closed on our behalf as wellWe will not be accepting this return any longer nor will we be issuing any partial discountsThis matter was previously resolvedReturn Policy Our return policy is one of the most highly rated todayUnbeatablesale.com has a money back guaranty on products returned within daysIn order to receive proper credit on your return, please contact us for an RAOnce you receive an RA all items must be returned within days of receiving your orderWe do not accept returns after daysIf the package is refused or returned without our issuing of an RA or without the RA # on it, a restocking fee will be appliedWe will be unable to refund your cost of the original shipping if you decide that you do not want the order after it has already been submittedPlease note: We do not issue prepaid return labelsAll returns must be in their original carton with all packing material intactAll returns must be sent freight prepaid by the customer and insuredOrders refused at delivery will be assessed all of the applicable fees listed above including the return fee, our shipping costs and a 25% restocking fee.If the items is damaged in transit or DOA an exchange will be made or refund issuedPlease Note:1) For all furniture items we will replace any parts that are damaged but the item may not be returned if you changed your mind
Complaint: [redacted] I am rejecting this response because: It has not been resolved I need to be compensated for this product I will take matters further for advertisement Regards, [redacted]
I am very very satisfied with the beautiful ceramic Tuscan green vase I just purchased It is even better in person Thanks so much for your swift service the packaging could not have been better I hope to do business with you again have a great dayh!
Firstly, please see the attached screenshot of the product ordered, a quantity of ten to the customers state and zip, all available for your viewingThis is available BEFORE an order is placedShipping charges are available prior to orderingWe are not scammers and that statement is a fallacy Secondly, when the customer requested to cancel this order they were sent an email, here is that email: Notice the verbiage in bold.Thank you for ordering from UnbeatableSale Inc.We received your request to cancel your order for the Lavish Home Abilene Embroidered Shower Curtain with GrommetsWe have forwarded your request to our cancellation departmentYou will receive an additional email confirming that the cancellation process has been completedIf this order has already been shipped or is in the process of shipping, we will be unable to cancel the order.If we are unable to cancel your order and the item is eligible for return, please contact us for a RA.PLEASE NOTE: This email is not a confirmation of cancellation Thank youThis order was not cancelled nor was it ever confirmed cancelled with the customerWe have a no cancellation policy and requested a cancel as a courtesy to the customerWe do not provide cancellations over the phoneThe order has shipped *** [redacted] and is in transit, the shipping was viewable and is still there and available for viewingIf the customer no longer wants the items they can return it to the following address: UnbeatableSale Returns Dept[redacted] They are responsible for the return freight, if they want to keep the items we can offer dollars off their shipping as a courtesyThank you
The customer received what was ordered, the item is not defective or damaged, the item is not to the customer expectation and this is request for a return for buyers remorseThe customer sent pictures which were sent to the manufacturer for review and they deemed the product in perfect condition and the item was not defective.On 10-Mar-2016, a manager made an exception in allowing this customer to return the unwanted itemThere would be a restock fee and the customer would be responsible for freight, as with all our returns this is policyThe customer chose not to return and filed an [redacted] claimAs per the claim which was filed on [redacted] , this item is not eligible for a return any longer as the customer did not use the RMA and the claim was filed after our day return periodWe do not accept returns on furniture, we attempted to make an exception for the customer but they chose to keep the item insteadThis [redacted] claim was closed on our behalf as wellWe will not be accepting this return any longer nor will we be issuing any partial discountsThis matter was previously resolvedReturn Policy Our return policy is one of the most highly rated todayUnbeatablesale.com has a money back guaranty on products returned within daysIn order to receive proper credit on your return, please contact us for an RAOnce you receive an RA all items must be returned within days of receiving your orderWe do not accept returns after daysIf the package is refused or returned without our issuing of an RA or without the RA # on it, a restocking fee will be appliedWe will be unable to refund your cost of the original shipping if you decide that you do not want the order after it has already been submittedPlease note: We do not issue prepaid return labelsAll returns must be in their original carton with all packing material intactAll returns must be sent freight prepaid by the customer and insuredOrders refused at delivery will be assessed all of the applicable fees listed above including the return fee, our shipping costs and a 25% restocking fee.If the items is damaged in transit or DOA an exchange will be made or refund issuedPlease Note:1) For all furniture items we will replace any parts that are damaged but the item may not be returned if you changed your mind
Complaint: [redacted] I am rejecting this response because: It has not been resolved I need to be compensated for this product I will take matters further for advertisement Regards, [redacted]
I am very very satisfied with the beautiful ceramic Tuscan green vase I just purchased It is even better in person Thanks so much for your swift service the packaging could not have been better I hope to do business with you again have a great dayh!
Firstly, please see the attached screenshot of the product ordered, a quantity of ten to the customers state and zip, all available for your viewingThis is available BEFORE an order is placedShipping charges are available prior to orderingWe are not scammers and that statement is a fallacy Secondly, when the customer requested to cancel this order they were sent an email, here is that email: Notice the verbiage in bold.Thank you for ordering from UnbeatableSale Inc.We received your request to cancel your order for the Lavish Home Abilene Embroidered Shower Curtain with GrommetsWe have forwarded your request to our cancellation departmentYou will receive an additional email confirming that the cancellation process has been completedIf this order has already been shipped or is in the process of shipping, we will be unable to cancel the order.If we are unable to cancel your order and the item is eligible for return, please contact us for a RA.PLEASE NOTE: This email is not a confirmation of cancellation Thank youThis order was not cancelled nor was it ever confirmed cancelled with the customerWe have a no cancellation policy and requested a cancel as a courtesy to the customerWe do not provide cancellations over the phoneThe order has shipped *** [redacted] and is in transit, the shipping was viewable and is still there and available for viewingIf the customer no longer wants the items they can return it to the following address: UnbeatableSale Returns Dept[redacted] They are responsible for the return freight, if they want to keep the items we can offer dollars off their shipping as a courtesyThank you