University of Maryland (University College - Online Grad and Undergrad Programmes)

From: *** ***Date: Mon, Jan 4, at 9:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington
DC & Eastern Pennsylvania in regards to your complaint #***.To: ***@myRevdex.com.orgHi ***,My complaint has since been resolved by corporate. I was issued a full refund for the textbook.Thanks,***

Please be advised that UMUC has received complaint ID ***.Our office has responded to the complainant directly and the issue has been resolved.For future reference, please forward any complaints concerning the University of Maryland University College to:University of Maryland University
College *** *** *** *** Attin: Resolution Management Administration Building *** *** ** ***Or via electronic mail at ***If you have any additional questions please feel free to contact me directly a* ***

Please be advised that UMUC has received the rejection of response for complaint ID * ***Our office has responded to the complainant directly and
we consider the matter resolved

December 2015Dear *** ***:
Please be advised that UMUC has received complaint ID ***Our office has responded to the complainant directly and the issue has been resolved.For future reference, please forward any complaints concerning the University of
Maryland University College to:University of Maryland University College University Boulevard East Attn: Resolution Management Administration Building Adelphi, MD 20783Or via electronic mail at ***@umuc.eduIf you have any additional questions please feel free to contact me directly at ***.Sincerely,Ashley SResolution Program Coordinator Resolution Management Diversity and Equity

From: *** <
204);">***@***.net>Date: Wed, Oct 7, at 4:PMSubject: Requesting that my case against UMUC be Closed/Case ID ***To: [email protected]
Attention: The Revdex.com
My name is *** * (***) ***, with the assigned ID *** is informing you that my case with the University of Maryland University College has been positively resolvedTherefore, I am requesting that my case be please closedThank you very much for reviewing my case and also closing it
Sincerely,
*** * *** (Case ID ***)

July 30, 2015Dear *** ***:Please be advised that UMUC has received complaint ID ***.Our office has responded to the complainant directly and the issue has been resolved.For future reference, please forward any complaints concerning the University of Maryland University College to:University
of Maryland University College *** *** *** *** Attn: Resolution Management Administration Building *** Adelphi, MD ***Or via electronic mail at ***.eduIf you have any additional questions please feel free to contact me directly at ###-###-####.Sincerely,Ashley S.Resolution Program Coordinator Resolution Management Diversity and Equity

Please be advised that UMUC has received the rejection of response for complaint ID * ***Our office has responded to the complainant directly and we consider the matter resolved

Please be advised that UMUC has received complaint ID ***.Our office has responded to the complainant directly and the issue has been resolved.For future reference, please forward any complaints concerning the University of Maryland University College to:
University of Maryland
University College *** *** *** East Attn: Resolution Management Administration Building *** Adelphi, MD 20783Or via electronic mail at ***If you have any additional questions please feel free to contact me directly at ###-###-####.Sincerely,
Ashley CS*** Resolution Program Coordinator
Resolution Management Diversity and Equity

November 17, 2015Dear *** ***:Please be advised that UMUC has received complaint ID ***.Our office has responded to the complainant directly and the issue has been resolved.For future reference, please forward any complaints concerning the University of Maryland University College
to:University of Maryland University College 350l University Boulevard East Attn: Resolution Management Administration Building Adelphi, MD 20783Or via electronic mail at resolution.management @umuc.eduIf you have any additional questions please feel free to contact me directly at ###-###-####.Sincerely,Ashley SResolution Program Coordinator Resolution Management Diversity and Equity

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
I do NOT consider the issue resolved The University has NOT refunded back all monies I paid and given a detailed summary of each This is what I want
Regards,
*** ***

Please be advised that UMUC has received complaint ID ***.Our office has responded to the complainant directly and the issue has been resolved.For future reference, please forward any complaints concerning the University of Maryland University College to:University of Maryland University
College *** *** *** *** Attn: Resolution Management Administration Building *** Adelphi, MD 20783Or via electronic mail at ***If you have any additional questions please feel free to contact me directly at ###-###-####

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

From: *** ***Date: Mon, Jan 4, at 9:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #***.To: ***@myRevdex.com.org
Hi ***,
My complaint has since been resolved by corporate. I was issued a full refund for the textbookThanks,
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

From: Ashley S*Date: Mon, Jan 30, at 2:PMSubject: RE: Complaint # ***To: *** *** January 30, 2017 Revdex.comAttn: *** ***K Street10th FloorWashington, DC 20005-3404 Dear *** ***: Please be advised that UMUC has received complaint ID ***. Our office has responded to the complainant directly and the issue has been resolved. For future reference, please forward any complaints concerning the University of Maryland University College to: University of Maryland University CollegeUniversity Boulevard EastAttn: Resolution ManagementAdministration Building 2308Adelphi, MD 20783 Or via electronic mail at [email protected] If you have any additional questions please feel free to contact me directly at ###-###-####. Sincerely,*** ** ***Ashley *S*ManagerResolution Management and Equity ProgrammingDiversity and Equity###-###-####

UMUC has responded to this student's complaint to resolve itThank you,Ashley CS*** Ashley CS***ManagerResolution Management and Equity Programming Diversity and Equity###-###-####

Please be advised that UMUC has received complaint ID ***.Our office has responded to the complainant directly and the issue has been resolved.For future reference, please forward any complaints concerning the University of Maryland University College to:
University of
Maryland University CollegeUniversity Boulevard EastAttn: Resolution ManagementAdministration Building 2308Adelphi, MD 20783Or via electronic mail at [email protected] you have any additional questions please feel free to contact me directly at ###-###-####.Sincerely,
Ashley CS***Resolution Program CoordinatorResolution ManagementDiversity and Equity

Customer purchased his vehicle from a used car dealership in another county Car was repaired under warranty Customer called us on August 23, regarding his concern He spoke with our service manager He was advised at that time, that we would contact the other Ford
Dealership involved and get back with him to resolve the issue Customer, within hours of letting us know of his concern, has posted negative reviews online and with the Revdex.comWe have already reached out to the customer on three occasions via the telephone number that he asked us to call We have been unsuccessful in trying to contact the customer This situation has already been resolved but we have been unable to contact the customer The other Ford Dealership involved had already been contacted and was asked to send us the bill The other Ford Dealership indicated that the customer had paid the bill of $and was bringing us the receipt The customer has not brought us the receipt to date and we have not been able to contact the customer. This issue could have already been resolved We were glad to refund the $as a customer care issue, even though it was a different part that failed within the fuel pump We have been in business for years and our whole business model is based on understanding the reason we are in business, the customer It is disheartening that a situation already resolved has lead to negative online postings and a complaint to the Revdex.com within hours of making us aware of the issue Sincerely, B.FEvans Ford

November 17, 2015Dear *** ***:
Please be advised that UMUC has received complaint ID ***Our office has responded to the complainant directly and the issue has been resolvedFor future reference, please forward any complaints concerning the University
of Maryland University College to:University of Maryland University College 350l University Boulevard East Attn: Resolution Management Administration Building Adelphi, MD 20783Or via electronic mail at resolution.management @umuc.edu
If you have any additional questions please feel free to contact me directly at ###-###-####Sincerely,Ashley S
Resolution Program Coordinator Resolution Management Diversity and Equity

I registered and attend all classes. The instructor gave the impression through comments and grades that I was completing course work accuratelyHowever, during exam would state it was incorrect.I repeated the course with a different instructor. As it turned out, the first professor wasn't teaching. The entire methodology for working all of the problems was different as if this was an entirely different subject matter