A couple of months ago I was late on my rental payment, they forced me to pay for months in advance according to the property manager Cooperate told her to do itOn several occasions the property manager has said things to my year old daughter about being at the pool with her friends parents telling her she couldn't use the pool unless I was present when the lease only say the person who they are with needs to be or olderToday I sent my boyfriend to drop off my rent and they refused to take it saying I had to come in because they needed to speak with me about my account, which was a lie because I was just in there and nobody spoke to me , then she said he couldn't pay because they never seen him before, then she said he could be a stalker or blackmailing me, just a bunch of crap so I left work to come over to the office since they had to speak with me about my account and guess what was said NOTHING every time I turn around these people are harassing me for no reason..You ca
Southwood Reality lies and they have the absolute WORST customer serviceI was promised a $6-month lease, and now they are trying to over-charge
I am currently a tenant in Ashbrook Village Apartments (for not much longer though), which is under the Southwood Reality umbrellaI signed a month lease for what a month lease charges ($480), with the promise that I would then again sign another month lease for the same rate ($480)That will add up to a month lease for $480....which is what Ashbrook Village offers on their one year "special"The manager at the time ***, promised me that when it was time for me to sign my second month lease that I would be able to sign for the same amount ($480)Now that it is time for me to re-sign a new lease, the company decided to decline the original offer and raise my rent $70! This is outrages! These one bedroom apartments are very very small, and they have not made any upgrades to my apartment since I have been living the
Southwood Realty promises luxury living with "the perfect blend of coziness and ease for a remarkable lifestyle" but the conditions are inhospitable
While uncomfortably residing at the aforementioned apartment homes, my sister and I were devastated to find the inhospitable conditions to be anti "the perfect blend of coziness and ease for a remarkable lifestyle," as suggested on the company's website
In terms of the actual unit, we found: the smoke detector continuously beeped (reminiscent of the fine that Southwood Realty incurred in for faulty smoke detectors), extremely thin walls, uneven bedroom doors that would not stay closed, weak water pressure, and a toilet not caulked around the bottom
In terms of the complex, we found: overflowing trash areas that were too small to handle the amount of garbage provided by the quantity of residents, unkempt structure landings, untreated spider and insect nests directly outside of our apartment door and throughout the facility,
Broken window for three weeks, brought in used refrigerator with bugs inside and still has bugs dropping from the inside
Two weeks ago we had accidentally broke the window while trying to kill a bug, we immediately called matienanceAsked them to hurry because there is a wasp nest right outside the window they came and covered window with cardboard and stated they would spray the nestThis was the week of August 15thWindow is still broken and has not been repaired also the wasp nest is still activeA week later our refrigerator went out, called emergency maintenanceThe maintenance man came out and stated he wasn't really sure how to fix the refrigerator and was trying to contact his supervisor but he wasn't answering the phoneHe then turned refrigerator completely off and defrosted fridgeThe next day I called the customer service hotline about the window and refrigeratorThey got in touch with maintenance and replaced the broken refrigeratorHowever, the refrigerator tha
I have attempted for four consecutive days to communicate with the corporate office in persuant to an issue with the leasing office!! No one has attempted to contact me back and the answering machine states that thw leasing office...the very one I'm complaining about....will rwcieve my messageSo to throw fuel on the fire is absolutely RIDICULOUS!!!!!!! AS IF THE TENSION ISN'T HIGH ENOUGH...THIS COMPANY INCREASES DISPUTE LEVELS BY MISHANDLING RESISDENTS COMPLAINTS!!! We have currently been evicted from using the ameneties due to the fact that I walked to my apartment to check on my son and allowed my daughter to stay in the swimming area with my yr old SISTER watching herThe leasing manager suddenly appeared and very rudely approached my daughter in search of meWhen my daughter explained my wherabouts, she suddenly turned to my sister and REMOVED MY POOL PASS *** her arm and told her to leave and never come back to the poolShe also told my daughter that she and her brother were not allowed back! This all took place in the presence of other residents that were stunned at her actiins and the force if her authority upon an year old young girl! The following day was planned for her bday party and she was taking friends to the poolShe was abrubtly told "that absolutely won't happen"The unprofessional approach she took with a 44yr old woman and an yr old child was very degrading! We have since not been allowed to use thw ameneties that we PAY FOR!!!!!! I have attempted to resolve thisnissuw theough communicating with the reginal office, yet NO ONE HAS RETURNED MY CALL!!! TODAY...WE ARE GOING TO THE POOL!
Extremely hot conditions in the apartment with minors livingBad AC, never fixed
according to the lease agreement there was nothing in it saying that my apartment temperature was never going to reach below degrees during the summer time and my electric bill would sky rocket from $during the winter to average of over $for a four month period during the summer time, because of the broken AC in the unitaccording to you guys southwood realty inc, carriage apartments and your maintenance team the units are old and there's nothing that can be done during the summer because if so hot outside to keep the units cool during the summer, but nothing in the lease agreement where that information is statedNothing that maintenance did to help us during the summer made it any betterIt was always hot in the unit and the an extremely high electric bill for broken AC unit
I have had a roach infestation since living here with no remedy or helpOffice lied about someone coming out its bad they are everywhere
Hello,
I have had a roach problem since I have moved in and it only seems to get worse despite me being told someone was out on the 11th of last month (I was home all day nobody came)I pay a pest fee included in my rent of $just to live in an apartment infested with roachesThey are on the walls when I come home at night I have found some in my fridge they are everywhere that is disgustingI have talked to other tenants and they have roach issues as well with no solutions from your companyThis is unacceptable something more needs to be done at this pointIt's embarrassing and nasty
DO NOT rent from this place! They will not give their tenants a rental history verification formSo that means when you try to leave them they will not give your new place your historyThey try to hold you hostage in order to keep you and charge you more for rentThey don't even care that you are try to move because you were robbed at gun point because they refused to fix a light in the outside community hallwayAll they do is blame you for being robbed The worst customer service everThe corporate office hung up in my faceNo help stay away!!!!!
Roach Infestation in an apartment I just moved in to there is plenty of roach poop to prove it
I just moved into this apartment, This is my son and I 4th night in this apartmentThe first day I moved in I seen a couple of roachesI called mangement and spoke to gualope and today they sent pest control cameI did not sign up to move into a roach infested apartment with my two year old sonHe should be able to play on the floor without worrying a baby roach crawling on himThat is nasty and disgustingI am not comfortable...they are on the ceiling and the babies are tinyThis is no way to live and when I asked did they have a roach problem...I was told noI would like the rent prorated and my deposit back so my son and I can move out
Was charged twice for a rental application online via a glitch on their systems and being denied a refund of the money, I only applied once
On Saturday, X-I had applied to live at Cowan Farm Apartments, which is owned by Southwood RealtyI used their online application website located on their websiteAs I was filling my information out on the online application I was given a option to add my girlfriend who would be my roommmate to my application ($fee per individual applicant) for a total of $for me and my roommateUpon completing my information I was taken to a payment screen that had the total of $for BOTH applicants as the total but I was not given an option to allow my roommate to add her information into her own application and the option to add her to the application was no where to be foundI proceed to pay the $total hoping the option to add my roommates application would appear after payment was received however Southwood Realty's website took my ap
Tenant repeatedly disrespectedThe female customer service representative's behavior was unacceptable and deplorable
On April 12, 2016, I called the Corporate office of Southwood Realty with a simple requestI was repeatedly dismissed, interrupted, put on hold and then hung up on continuouslyI asked to speak with a supervisor and was hung up on and spoken to in a very demeaning and rude mannerAfter stating that I had already spoken with the Property manager about the manner, I was told that I needed to "handle the reading of my contract with them", as if my comprehension was challenged and I was not intelligent enough to understand the content of the contractI am a single *** and was dismissed based upon being placed in some category My continued attention to the leasing office with management is having negative repercussions on my family's well-being as I have had to address repair and mold issues before that took months to rectifyThe female, who refused to g
I had to call times for a backed up sink that resulted in water leaking from the dishwasher on my floor
I contacted the office on 1/12/to advise my sink was backed upNo maintenance came and then it started to come out of the dishwasher onto the floorI called maintenance emergency and he advised he was unable to come because he was in another city and he needed helpHe stated he would be able to come two days laterIn the meantime my floors are getting wetI contacted them 9am on 1/and I had to call twice because no one came until 11amMeanwhile there is water all over my kitchen while I waitedMy whole apartment flooded about months ago as well and they have not completed painting my kitchen ceiling
The month to month fee has always been $now they are charging $
Southwood Realty took over for *** at *** in *** in mid June I've lived in this complex for over years nowThe first year I signed a lease, for the past years I've lived month to month because I did not want to sign another leaseThe month to month fee has always been an additional $on my rent however now this company is saying it's $I received a notice on my door saying there would be an online portal setup to pay rentBeing that I hadn't received any additional information regarding the portal by July 1st, I called the office on the morning of July 3rdThe manager input my information on the system so that I could go to the website, create an account, and pay my rentOnce I created the account online, it showed balance due as $I immediately called the office back and advised the leasing agent that answered the phoneShe asked for my apartment number and plac
Company not holding try to their statements when I left their location in Asheville in Sept., not listening to issues
I moved into the Palisades Apartment in Asheville, NC in February Palisades is owned and operated by SouthWood Realty in Gastonia, NC When I moved in February, I signed a month lease, set to end in February
In August of 2015, I began my home search in the area The reason for the home search was my decision to stay with the company that moved me to Asheville, and my relocation benefits expired at the end of the year; therefore I needed to find somewhere permanent to live I found a home in early August of 2015, and immediately notified to front office of Palisades Apartments of my intent to end my lease early At this time, I was told by the sales rep on duty (***) that normally SouthWood Realty would charge people a penalty for moving out; however, since the apartments were new they were waving their penalties; however, I did notify the apart
payment I called the corporate number the lady who answers the phone will not give me her name she also said I would have to contact my bank then disc
payment I called the corporate number the lady who answers the phone will not give me her name she also said I would have to contact my bank then disconnected the call I called back and she hung up on me again
want to receive a refund for a unauthorized payment I called the corporate number the lady who answers the phone will not give me her name she also said I would have to contact my bank then disconnected the call I called back and she hung up on me again payment I called the corporate number the lady who answers the phone will not give me her name she also said I would have to contact my bank then disconnected the call I called back and she hung up on me again
want to receive a refund for a unauthorized payment I called the corporate number the lady who answe
Mold problems in my apartment with young children I complained to apt management with no resolution at Cedar ridge apts gastonia
I have lived at Cedar ridge apartment for years with difficulty with the rent office managementThe management staff has changed at times since I have lived here with my kids and husbandI have mold in my bathroom and carpet is old when moved in and roachesI have been told by different management staff they would help me but it didn't happenNo help at allI have children with allergies and medical issues eczema issuesI complained several times about the mold problems with no results from managementI also have been having problems with staff rental management named***is aware of the mold problems but does nothing about itI got a letter from *** that my husband and kids and I am pregnant as well is going to be evicted from our apartment *** ncWe are kicked out of the apts and have to move out by Decemb
Southwood Realty and their apartment managers ignore tenant issues and much of the lease agreements
Not nearly enough room for all the complaints I have documented everything, taken photos and video I have over pages of documentation that will not fit here It's reserved for the magistrate as we've done everything according to SC Landlord-Tenant laws, while they ignore most of it
We had The Bluffs management lie to us to get us to sign the lease when we moved from MI The carpets were only replaced downstairs after they told us the entire unit would be redone The upstairs is patched where pets destroyed it, stinks bad and stains everywhere They had the blinds shut to hide the permanent film in the windows form bad seals Windows needed replacement years ago Rushed through showing and the only item labeled bad still has not been replaced Half the windows open very hard, but still have no screens months later Complained about bugs and air/noise infiltrati
I am filing this complaint as a result of not being contacted or receiving any type correspondence regarding the letter requesting a refund submitted
Prior to vacating the residence and submitting this request I had complained about a foul odor in my closet to Maintenence and was told is was the water behind the complex and nothing elseAs time passed ** became too much to handle and I removed all clothing from my closet and was forced to sleep on my couch because the odor had become so strongAfter researching the issues I was experiencing I had the apartment tested for mold and it was positiveI immediately moved out of the apartment and made management aware of my reasons whyAfter providing the mold test results I was released of my lease and told that I would hear from someone in regards to my letter submittedAfter not hearing from anyone I called on numerous occasions to follow up only to be told that the apartment manager was not available and that my letter was received
Mold in my apartment, management refuses to acknowledge or address it
So I moved into my apartment less than a month ago I complained to management about numerous maintenance issues after moving in Was concerned that there were so many, but none were as serious as the mold spots I found on my kitchen cabinets Multiple visits from the maintenance technician have proven unfruitful, as he simply dismisses the spots as "stains," and says to "scrub the areas with bleach." There is also one cabinet that is adjacent to the sink, which has a strong musty smell every time I open it The wall behind the sink has buckled out a little into the hallway The ceiling overhead has a leak stain Needless to say, I would have expected the management to look into these issues to prevent further damage to the property if, in fact, there is a moisture problem However, the manager has stopped returning my calls, and she refuses to speak with me when I come into the office The last time I spok
A couple of months ago I was late on my rental payment, they forced me to pay for months in advance according to the property manager Cooperate told her to do itOn several occasions the property manager has said things to my year old daughter about being at the pool with her friends parents telling her she couldn't use the pool unless I was present when the lease only say the person who they are with needs to be or olderToday I sent my boyfriend to drop off my rent and they refused to take it saying I had to come in because they needed to speak with me about my account, which was a lie because I was just in there and nobody spoke to me , then she said he couldn't pay because they never seen him before, then she said he could be a stalker or blackmailing me, just a bunch of crap so I left work to come over to the office since they had to speak with me about my account and guess what was said NOTHING every time I turn around these people are harassing me for no reason..You ca
Southwood Reality lies and they have the absolute WORST customer serviceI was promised a $6-month lease, and now they are trying to over-charge
I am currently a tenant in Ashbrook Village Apartments (for not much longer though), which is under the Southwood Reality umbrellaI signed a month lease for what a month lease charges ($480), with the promise that I would then again sign another month lease for the same rate ($480)That will add up to a month lease for $480....which is what Ashbrook Village offers on their one year "special"The manager at the time ***, promised me that when it was time for me to sign my second month lease that I would be able to sign for the same amount ($480)Now that it is time for me to re-sign a new lease, the company decided to decline the original offer and raise my rent $70! This is outrages! These one bedroom apartments are very very small, and they have not made any upgrades to my apartment since I have been living the
Southwood Realty promises luxury living with "the perfect blend of coziness and ease for a remarkable lifestyle" but the conditions are inhospitable
While uncomfortably residing at the aforementioned apartment homes, my sister and I were devastated to find the inhospitable conditions to be anti "the perfect blend of coziness and ease for a remarkable lifestyle," as suggested on the company's website
In terms of the actual unit, we found: the smoke detector continuously beeped (reminiscent of the fine that Southwood Realty incurred in for faulty smoke detectors), extremely thin walls, uneven bedroom doors that would not stay closed, weak water pressure, and a toilet not caulked around the bottom
In terms of the complex, we found: overflowing trash areas that were too small to handle the amount of garbage provided by the quantity of residents, unkempt structure landings, untreated spider and insect nests directly outside of our apartment door and throughout the facility,
Broken window for three weeks, brought in used refrigerator with bugs inside and still has bugs dropping from the inside
Two weeks ago we had accidentally broke the window while trying to kill a bug, we immediately called matienanceAsked them to hurry because there is a wasp nest right outside the window they came and covered window with cardboard and stated they would spray the nestThis was the week of August 15thWindow is still broken and has not been repaired also the wasp nest is still activeA week later our refrigerator went out, called emergency maintenanceThe maintenance man came out and stated he wasn't really sure how to fix the refrigerator and was trying to contact his supervisor but he wasn't answering the phoneHe then turned refrigerator completely off and defrosted fridgeThe next day I called the customer service hotline about the window and refrigeratorThey got in touch with maintenance and replaced the broken refrigeratorHowever, the refrigerator tha
I moved in march 2nd with my nine month old daughter and saw roaches crawling around
It took weeks for someone to spray unsanitary for my daughter
I have attempted for four consecutive days to communicate with the corporate office in persuant to an issue with the leasing office!! No one has attempted to contact me back and the answering machine states that thw leasing office...the very one I'm complaining about....will rwcieve my messageSo to throw fuel on the fire is absolutely RIDICULOUS!!!!!!! AS IF THE TENSION ISN'T HIGH ENOUGH...THIS COMPANY INCREASES DISPUTE LEVELS BY MISHANDLING RESISDENTS COMPLAINTS!!! We have currently been evicted from using the ameneties due to the fact that I walked to my apartment to check on my son and allowed my daughter to stay in the swimming area with my yr old SISTER watching herThe leasing manager suddenly appeared and very rudely approached my daughter in search of meWhen my daughter explained my wherabouts, she suddenly turned to my sister and REMOVED MY POOL PASS *** her arm and told her to leave and never come back to the poolShe also told my daughter that she and her brother were not allowed back! This all took place in the presence of other residents that were stunned at her actiins and the force if her authority upon an year old young girl! The following day was planned for her bday party and she was taking friends to the poolShe was abrubtly told "that absolutely won't happen"The unprofessional approach she took with a 44yr old woman and an yr old child was very degrading! We have since not been allowed to use thw ameneties that we PAY FOR!!!!!! I have attempted to resolve thisnissuw theough communicating with the reginal office, yet NO ONE HAS RETURNED MY CALL!!! TODAY...WE ARE GOING TO THE POOL!
Extremely hot conditions in the apartment with minors livingBad AC, never fixed
according to the lease agreement there was nothing in it saying that my apartment temperature was never going to reach below degrees during the summer time and my electric bill would sky rocket from $during the winter to average of over $for a four month period during the summer time, because of the broken AC in the unitaccording to you guys southwood realty inc, carriage apartments and your maintenance team the units are old and there's nothing that can be done during the summer because if so hot outside to keep the units cool during the summer, but nothing in the lease agreement where that information is statedNothing that maintenance did to help us during the summer made it any betterIt was always hot in the unit and the an extremely high electric bill for broken AC unit
I have had a roach infestation since living here with no remedy or helpOffice lied about someone coming out its bad they are everywhere
Hello,
I have had a roach problem since I have moved in and it only seems to get worse despite me being told someone was out on the 11th of last month (I was home all day nobody came)I pay a pest fee included in my rent of $just to live in an apartment infested with roachesThey are on the walls when I come home at night I have found some in my fridge they are everywhere that is disgustingI have talked to other tenants and they have roach issues as well with no solutions from your companyThis is unacceptable something more needs to be done at this pointIt's embarrassing and nasty
DO NOT rent from this place! They will not give their tenants a rental history verification formSo that means when you try to leave them they will not give your new place your historyThey try to hold you hostage in order to keep you and charge you more for rentThey don't even care that you are try to move because you were robbed at gun point because they refused to fix a light in the outside community hallwayAll they do is blame you for being robbed The worst customer service everThe corporate office hung up in my faceNo help stay away!!!!!
Roach Infestation in an apartment I just moved in to there is plenty of roach poop to prove it
I just moved into this apartment, This is my son and I 4th night in this apartmentThe first day I moved in I seen a couple of roachesI called mangement and spoke to gualope and today they sent pest control cameI did not sign up to move into a roach infested apartment with my two year old sonHe should be able to play on the floor without worrying a baby roach crawling on himThat is nasty and disgustingI am not comfortable...they are on the ceiling and the babies are tinyThis is no way to live and when I asked did they have a roach problem...I was told noI would like the rent prorated and my deposit back so my son and I can move out
Was charged twice for a rental application online via a glitch on their systems and being denied a refund of the money, I only applied once
On Saturday, X-I had applied to live at Cowan Farm Apartments, which is owned by Southwood RealtyI used their online application website located on their websiteAs I was filling my information out on the online application I was given a option to add my girlfriend who would be my roommmate to my application ($fee per individual applicant) for a total of $for me and my roommateUpon completing my information I was taken to a payment screen that had the total of $for BOTH applicants as the total but I was not given an option to allow my roommate to add her information into her own application and the option to add her to the application was no where to be foundI proceed to pay the $total hoping the option to add my roommates application would appear after payment was received however Southwood Realty's website took my ap
Tenant repeatedly disrespectedThe female customer service representative's behavior was unacceptable and deplorable
On April 12, 2016, I called the Corporate office of Southwood Realty with a simple requestI was repeatedly dismissed, interrupted, put on hold and then hung up on continuouslyI asked to speak with a supervisor and was hung up on and spoken to in a very demeaning and rude mannerAfter stating that I had already spoken with the Property manager about the manner, I was told that I needed to "handle the reading of my contract with them", as if my comprehension was challenged and I was not intelligent enough to understand the content of the contractI am a single *** and was dismissed based upon being placed in some category My continued attention to the leasing office with management is having negative repercussions on my family's well-being as I have had to address repair and mold issues before that took months to rectifyThe female, who refused to g
I had to call times for a backed up sink that resulted in water leaking from the dishwasher on my floor
I contacted the office on 1/12/to advise my sink was backed upNo maintenance came and then it started to come out of the dishwasher onto the floorI called maintenance emergency and he advised he was unable to come because he was in another city and he needed helpHe stated he would be able to come two days laterIn the meantime my floors are getting wetI contacted them 9am on 1/and I had to call twice because no one came until 11amMeanwhile there is water all over my kitchen while I waitedMy whole apartment flooded about months ago as well and they have not completed painting my kitchen ceiling
The month to month fee has always been $now they are charging $
Southwood Realty took over for *** at *** in *** in mid June I've lived in this complex for over years nowThe first year I signed a lease, for the past years I've lived month to month because I did not want to sign another leaseThe month to month fee has always been an additional $on my rent however now this company is saying it's $I received a notice on my door saying there would be an online portal setup to pay rentBeing that I hadn't received any additional information regarding the portal by July 1st, I called the office on the morning of July 3rdThe manager input my information on the system so that I could go to the website, create an account, and pay my rentOnce I created the account online, it showed balance due as $I immediately called the office back and advised the leasing agent that answered the phoneShe asked for my apartment number and plac
Company not holding try to their statements when I left their location in Asheville in Sept., not listening to issues
I moved into the Palisades Apartment in Asheville, NC in February Palisades is owned and operated by SouthWood Realty in Gastonia, NC When I moved in February, I signed a month lease, set to end in February
In August of 2015, I began my home search in the area The reason for the home search was my decision to stay with the company that moved me to Asheville, and my relocation benefits expired at the end of the year; therefore I needed to find somewhere permanent to live I found a home in early August of 2015, and immediately notified to front office of Palisades Apartments of my intent to end my lease early At this time, I was told by the sales rep on duty (***) that normally SouthWood Realty would charge people a penalty for moving out; however, since the apartments were new they were waving their penalties; however, I did notify the apart
payment I called the corporate number the lady who answers the phone will not give me her name she also said I would have to contact my bank then disc
payment I called the corporate number the lady who answers the phone will not give me her name she also said I would have to contact my bank then disconnected the call I called back and she hung up on me again
want to receive a refund for a unauthorized payment I called the corporate number the lady who answers the phone will not give me her name she also said I would have to contact my bank then disconnected the call I called back and she hung up on me again payment I called the corporate number the lady who answers the phone will not give me her name she also said I would have to contact my bank then disconnected the call I called back and she hung up on me again
want to receive a refund for a unauthorized payment I called the corporate number the lady who answe
Mold problems in my apartment with young children I complained to apt management with no resolution at Cedar ridge apts gastonia
I have lived at Cedar ridge apartment for years with difficulty with the rent office managementThe management staff has changed at times since I have lived here with my kids and husbandI have mold in my bathroom and carpet is old when moved in and roachesI have been told by different management staff they would help me but it didn't happenNo help at allI have children with allergies and medical issues eczema issuesI complained several times about the mold problems with no results from managementI also have been having problems with staff rental management named***is aware of the mold problems but does nothing about itI got a letter from *** that my husband and kids and I am pregnant as well is going to be evicted from our apartment *** ncWe are kicked out of the apts and have to move out by Decemb
Southwood Realty and their apartment managers ignore tenant issues and much of the lease agreements
Not nearly enough room for all the complaints I have documented everything, taken photos and video I have over pages of documentation that will not fit here It's reserved for the magistrate as we've done everything according to SC Landlord-Tenant laws, while they ignore most of it
We had The Bluffs management lie to us to get us to sign the lease when we moved from MI The carpets were only replaced downstairs after they told us the entire unit would be redone The upstairs is patched where pets destroyed it, stinks bad and stains everywhere They had the blinds shut to hide the permanent film in the windows form bad seals Windows needed replacement years ago Rushed through showing and the only item labeled bad still has not been replaced Half the windows open very hard, but still have no screens months later Complained about bugs and air/noise infiltrati
I am filing this complaint as a result of not being contacted or receiving any type correspondence regarding the letter requesting a refund submitted
Prior to vacating the residence and submitting this request I had complained about a foul odor in my closet to Maintenence and was told is was the water behind the complex and nothing elseAs time passed ** became too much to handle and I removed all clothing from my closet and was forced to sleep on my couch because the odor had become so strongAfter researching the issues I was experiencing I had the apartment tested for mold and it was positiveI immediately moved out of the apartment and made management aware of my reasons whyAfter providing the mold test results I was released of my lease and told that I would hear from someone in regards to my letter submittedAfter not hearing from anyone I called on numerous occasions to follow up only to be told that the apartment manager was not available and that my letter was received
Mold in my apartment, management refuses to acknowledge or address it
So I moved into my apartment less than a month ago I complained to management about numerous maintenance issues after moving in Was concerned that there were so many, but none were as serious as the mold spots I found on my kitchen cabinets Multiple visits from the maintenance technician have proven unfruitful, as he simply dismisses the spots as "stains," and says to "scrub the areas with bleach." There is also one cabinet that is adjacent to the sink, which has a strong musty smell every time I open it The wall behind the sink has buckled out a little into the hallway The ceiling overhead has a leak stain Needless to say, I would have expected the management to look into these issues to prevent further damage to the property if, in fact, there is a moisture problem However, the manager has stopped returning my calls, and she refuses to speak with me when I come into the office The last time I spok