Uptown Plumbing was able to schedule an appointment at the time I requested and answer my questionsBo was prompt, knowledgeable and thorough with the installation process
Uptown Plumbing and Heating are fabulous to deal withThey understand the importance of customer service and communicationFrom the first call to the completion of work, they exceed my expectations Well done!
Jason arrived promptly after my call to Uptown for a toilet repair He was courteous, respectful and professional The repairs were made in record time and he even fixed a small leak in my kitchen disposal plumbing at no additional cost! I would definitely recommend Uptown Plumbing
First class professional service ably accomplished by responsible people. The company's team approach, proactive service and followup is unique in today's marketplace. We appreciate their good work and recommend Uptown Plumbing without qualification.
Bo arrived on time, was friendly and courteous and outlined the problems associated with my hot water heaterHe showed me what was wrong, what needed to be done and gave me a detailed billHe performed the work in a timely manner, explained the new water heater and plumbing and cleaned the work areaI would highly recommend Uptown Heating and Cooling based on my experience
Uptown is the best in the business for those of us with old homes. They get it. They aren't the cheapest but the are the best. They don't increase the price after the work is done, and they don't upsell you from the moment they walk in the door. They are prompt, clean and polite. They are professionals.
Uptown Plumbing, Heating and Cooling Company, were organized, knowledgeable, very clean and precise on their installation with our new AC and Heat unitsWe spoke with different companies and were happy we went with Ray and Dave E to help us with our new unit Thanks
Andrew diagnosed and corrected an uneven heating problem in our home's new boiler installation Supply and return piping for the boiler system in our old house was original to the old gravity boiler, plus tpiping for an addition, as well as a crawl space loop It is a complex and confusing system Andrew examined the situation and suggested changes that would give us even, comfortable heat throughout the houseHe even made valve adjustments on this diagnostic visit that significantly improved distributionHe returned two days later to make necessary piping alterations and valve replacements We were left happy and warm! Andrew is not only a great plumber, he's also part engineer and designer as well! We are thankful for his service!
Two years ago, we bought a mini-split from Uptown Plumbing and we think it's a great way to get air conditioning without duct workUnfortunately, loud noises came from the condensate pump for the upstairs unitUptown replaced the pumpThe noise continuedThis year they sent technicians who spent hours figuring out what was making the noise (not the pump) and fixing itThe technicians have been unfailingly polite and focused on the problemWe hope the problem is fixed, but if it's not, we're confident that they will return until it is
Excellent service and very informative Al was efficient and patient in explaining my options He also introduced me to the "Happy Home Club' option Naturally, I thought that the Happy Home Club should somehow include doughnuts and coffee Something to think about, Uptown I will switch my business to Uptown because of their professionalism and charitable considerations They're the best!
I was very pleased with the job that was done at my home Had a new bathroom faucet installed and it was completed in a timely manner Jason was a very pleasant guy
Eric B was my technicianVery helpful and fully understood my needsI was not expecting to put in a new water heater when he showed upAfter the things he went through with me and the problems existing with the old one, a new one was a mustEric had it the new on the truck, 2-hours later installedCan't wait to see how the new one works after initial heat upThanks for the great time and explaining everything I need to know with the new one Tom
Extraordinary experiencelevel of skill and quality unmatched from prior HSP experience Jason is exceptional...he was very experienced, knowledgable, professional and honest about furnace and humidifier repairs & replacements needed He completed everything with high quality, thoroughly explained the work and left a good written roadmap of ongoing maintenance areas needed to ensure high quality performanceIt was a pleasure doing business with Jason and Uptown Plumbing I have signed up for Uptown Plumbing and Heating ongoing maintenance plan based on my experience with Jason
Just had Ben and Tom from UptownPlumbing come out to look at my air conditioner and furnaceBoth were extremely polite and professionalThey took the time to explain the issues and made sure I understood my optionsI am not savvy in the HVAC language, but they were able to explain the situation to me so that I could understand and make an educated decisionWould highly recommend them!
Uptown Plumbing was able to schedule an appointment at the time I requested and answer my questionsBo was prompt, knowledgeable and thorough with the installation process
Uptown Plumbing and Heating are fabulous to deal withThey understand the importance of customer service and communicationFrom the first call to the completion of work, they exceed my expectations Well done!
Jason arrived promptly after my call to Uptown for a toilet repair He was courteous, respectful and professional The repairs were made in record time and he even fixed a small leak in my kitchen disposal plumbing at no additional cost! I would definitely recommend Uptown Plumbing
First class professional service ably accomplished by responsible people. The company's team approach, proactive service and followup is unique in today's marketplace. We appreciate their good work and recommend Uptown Plumbing without qualification.
Bo arrived on time, was friendly and courteous and outlined the problems associated with my hot water heaterHe showed me what was wrong, what needed to be done and gave me a detailed billHe performed the work in a timely manner, explained the new water heater and plumbing and cleaned the work areaI would highly recommend Uptown Heating and Cooling based on my experience
On a routine chemy furnace was found to be in very bad shapeUptown diagnosed the Problem and was able to schedule a repair and replacement he next day
TJ was very helpful and provided great service to me in a difficult situationPleasure working with him
Uptown is the best in the business for those of us with old homes. They get it. They aren't the cheapest but the are the best. They don't increase the price after the work is done, and they don't upsell you from the moment they walk in the door. They are prompt, clean and polite. They are professionals.
Uptown Plumbing, Heating and Cooling Company, were organized, knowledgeable, very clean and precise on their installation with our new AC and Heat unitsWe spoke with different companies and were happy we went with Ray and Dave E to help us with our new unit Thanks
Andrew diagnosed and corrected an uneven heating problem in our home's new boiler installation Supply and return piping for the boiler system in our old house was original to the old gravity boiler, plus tpiping for an addition, as well as a crawl space loop It is a complex and confusing system Andrew examined the situation and suggested changes that would give us even, comfortable heat throughout the houseHe even made valve adjustments on this diagnostic visit that significantly improved distributionHe returned two days later to make necessary piping alterations and valve replacements We were left happy and warm! Andrew is not only a great plumber, he's also part engineer and designer as well! We are thankful for his service!
Two years ago, we bought a mini-split from Uptown Plumbing and we think it's a great way to get air conditioning without duct workUnfortunately, loud noises came from the condensate pump for the upstairs unitUptown replaced the pumpThe noise continuedThis year they sent technicians who spent hours figuring out what was making the noise (not the pump) and fixing itThe technicians have been unfailingly polite and focused on the problemWe hope the problem is fixed, but if it's not, we're confident that they will return until it is
Very helpful and experienced staff
Excellent service and very informative Al was efficient and patient in explaining my options He also introduced me to the "Happy Home Club' option Naturally, I thought that the Happy Home Club should somehow include doughnuts and coffee Something to think about, Uptown I will switch my business to Uptown because of their professionalism and charitable considerations They're the best!
I was very pleased with the job that was done at my home Had a new bathroom faucet installed and it was completed in a timely manner Jason was a very pleasant guy
Eric B was my technicianVery helpful and fully understood my needsI was not expecting to put in a new water heater when he showed upAfter the things he went through with me and the problems existing with the old one, a new one was a mustEric had it the new on the truck, 2-hours later installedCan't wait to see how the new one works after initial heat upThanks for the great time and explaining everything I need to know with the new one Tom
They are always professional from the office staff to the servicemen. Very thorough in their inspections, absolutely no complaints! A+++++
First time I used uptown plumbing....they were professional...courteous...fast and did a great job!
Extraordinary experiencelevel of skill and quality unmatched from prior HSP experience Jason is exceptional...he was very experienced, knowledgable, professional and honest about furnace and humidifier repairs & replacements needed He completed everything with high quality, thoroughly explained the work and left a good written roadmap of ongoing maintenance areas needed to ensure high quality performanceIt was a pleasure doing business with Jason and Uptown Plumbing I have signed up for Uptown Plumbing and Heating ongoing maintenance plan based on my experience with Jason
Service was good and Dan was very professional Showed up at the time promised
Just had Ben and Tom from UptownPlumbing come out to look at my air conditioner and furnaceBoth were extremely polite and professionalThey took the time to explain the issues and made sure I understood my optionsI am not savvy in the HVAC language, but they were able to explain the situation to me so that I could understand and make an educated decisionWould highly recommend them!