US Federal Contractor Registration Reviews (%countItem)
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US Federal Contractor Registration Rating
Address: 9400 4th St N Ste 111, Saint Petersburg, Florida, United States, 33702-2525
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The service I received was fantastic. Very quick to help with any questions I had and get me through the process.
Thank you for the feedback and for being a valued client.
My review is based entirely on the excellent work of Angela A., who has been a great -- and courteous, and professional -- help to this tiny federal contractor in navigating the intricacies of the System for Award Management (SAM).
Thank you for the feedback and for being a valued client.
Our company was treated very well during the entire registration process. I am already referring friends and other associates. Thanks Melissa B.
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Kristen was very professional and quick to get us registered. She gave us the heads up on the possibility that scammers would call. She was absolutely correct and we were able to avoid any issues. She is great to work with.
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I would rate our interaction with this company as being very positive. They took care of exactly what we needed them to do in a professional, timely manner.
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Our experience has been favorable and we are now registered and competing. We recommend US Federal Contractor Registration Inc. to everyone interested in correctly registering with the Government to bid for contracts and win.
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United Patriot Partners
Thank you for your feedback and for being a valued client.
USFCR performed the services I hired them for expeditiously and professionally. I cannot say they are necessarily the best value for the money (they seem to be quite expensive all things considered) and the original sales person's attitude was a little to "whatever, dude" for me, however the individual assigned as my "Lead Case Manager, Christie J. did a good job. She kept me informed and moved the process along. From beginning to end it took less than 7 business days (I had already been registered with CCR).
Thank you for the feedback and for being a valued client. I'm sorry that your acquisition specialist, Johnathan, didn't make you as happy as your case manager did. And while I'm glad that Christie represented the high-quality service we aim to provide our clients, I want to apologize for any issue that may have come up with Johnathan. Please feel free to reach out to him or to me and we can talk further about it.
Did not perform
Offered services that were never delivered. Lots of broken promises and lots of excuses.
Full refund
Mr., in his complaint, does not say anything more than that we offered services that were never delivered. He also references lots of broken promises and lots of excuses. Mr., however, does not specify anything beyond this umbrella-like complaint. As I previously explained to Mr. on September 18 (see attached email), he signed a contract with us on June 29 for a SAM Registration, registration in the federal wide-area workflow (WAWF) system, a federally formatted website, a list of prime contractors and contracting agencies in his industry, activation of bid notifications, and access to our AFPDS. We completed the registration on July 13, which we notified Mr. about on that day. Mr. confirmed with our office on September 14 that everything was in place with his SAM Registration, and his case manager confirmed that the registration was current and valid. We completed his WAWF and confirmed with him by email on August 24); we completed his website and confirmed this with him by email on August 1; we sent him a list of prime contractors and contracting agencies in his industry on August 1; we activated bid notifications for him from FBO.gov, and notified him of doing so, on July 19; and we gave him access to our AFPDS on the day he signed his contract, and notified him of this by email. According to our records, he's never accessed AFPDS. He spoke with his acquisition specialist, and then with one of our owners, on August 16 about receiving a white paper. This white paper was not part of the services he purchased, but we agreed to provide him with one. While we've been drafting one specific for him and his industry, we sent him a general white paper about contracting in general. Mr., despite receiving all of the services he purchased, requested a full refund on September 18. We could not offer him any type of refund, since more than 48 hours has passed since he signed his contract (we offer full refunds for clients who cancel within 48 hours of signing a contract) and because we've provided all of the services he purchased. We've delivered the services he purchased, as the attached documents support. Mr. complaint does not reflect our business practices. Please feel free to reach out if you need additional information.
Christie and the team are very professional, proactive and customer service oriented. The process/procedures used are designed to produce a quality outcome for customers.
Highly satisfied and recommended
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Bobby D. is as knowledgeable a representative of a service I have ever encountered over the phone.
The USFCR staff were very helpful throughout our registration renewal process. Much appreciated!
Christie was very helpful with quick and prompt responses.
Thank you for the feedback and for being a valued client.
Christie J. helped me become a contractor and did a outstanding job. Always responded back to me fast and never let us down.
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I worked with Christie to get my company's DUNS number activated and up to date. The process was easy and fast. I would recommend using this business to anyone who has issues with their DUNS number.
Thank you for the feedback and for being a valued client.
US Federal Contractor Registration Inc was very easy to work with. Especially Christie J., Lead Case Manager who I worked with through the registration process. I would recommend this company to everyone.
This is a very dynamic group with highly efficient procesess employed to achieve client goals. Highly recommended.
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Great Support via email on submitting requests and helping us through the registration process.
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Melissa B. followed through on our registration process efficiently after a phone appointment. She was professional and business like, a please to work with. US Federal Contractor process is efficient and less cumbersome than dealing directly with most governments sites.
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MY QUESTIONS AND CONCERNS WERE ANSWERED IN A COURTEOUS AND TIMELY MANNER.
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These people worked hard on helping us get through all the paperwork in a timely and efficient manner. Very friendly staff and we look forward to continuing to work with them throughout the upcoming years.
Thank you for the feedback and for being a valued client.