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US Federal Contractor Registration

9400 4th St N Ste 111, Saint Petersburg, Florida, United States, 33702-2525

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US Federal Contractor Registration Reviews (%countItem)

I am very encouraged and optimistic about my experience with US Federal Contractor so far. John W. is an exellent teacher and Angela A., his assistant is always pleasant, cheerful and always willing to help.

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client. Our training team works tirelessly to support our clients and help them succeed as government contractors.

This business provides great service to it entities.
They key the small businesses in compliance.

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client.

Bobby D. and Christie J. are wonderful. I'm still trying to catch up to all the work they both have already done for me within the last 3-4 business days.

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client.

Very satisfy

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client.

Christie J. provided excellent customer service through our renewal process.

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client.

Jessica S was fantastic to work with. I had problems renewing our previous SAM number and she was so on top of things and so great to work with. She continuously followed up with me to see if I need anything at all.

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client. Jessica enjoys solving problems that other companies may not be able to solve -- or even recognize as problems. I'm pleased that she made sure you had everything you need.

I was very pleased with the service of this company and how they expedited our file. We recommended them to several other professionals.

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client.

misleading advertising with sam registration with the federal government. they have the exact logo and I misled because you don't have to payits free
I thought I was signing up with SAM and SAM is free but this company is charging a fee; they *** not give my money back. today is the day that I signed up and paid $599.00. they *** not give my money back until 90 days when I just purchased it today. I did this online. please help. I have a bad heart and it's killing me.

Desired Outcome

I want my refund today since I need my money back on my credit card. this was fraudulent and misleading to the public. they need to rename their company.

US Federal Contractor Registration Response

Document Attached***
We must vehemently disagree with Ms. claims in her complaint. Our logo incorporates the colors of the American flag, the shape of the 48 continental United States, and our company name. We also make clear in every client communication be it via e-mail or on the phone that we a third-party government registration firm. Ms. did not speak with anyone at US Federal Contractor Registration when she placed her order, or when she cancelled a few minutes later. She ordered our services online, gave us her credit card number, and agreed to paying $599 so that we could complete her SAM Registration. She submitted a cancellation request a few minutes later, before the order was processed. Even if Ms. had waited a few days before cancelled, we do not charge customers who order our services online for a period of seven days. By waiting this long, we have an opportunity to speak with the business owner over the phone and confirm that the order is a valid order and not placed by accident. After receiving Ms. email requesting to cancel her contract, she received an automated response letting her know that she hadn't been charged. I also followed up by phone to let her know she wasn't charged. Ms., after filing this complaint with the Revdex.com, told me via email that she hadn't actually been charged, despite claiming, in this complaint, that she had been charged. Ms. complaint is patently untrue and borders on libel, as what she is claiming (that we charged her and refused to give her back her money) is untrue. We do not believe this complaint represents a valid take on how we do business. She placed her order at 10:37am, cancelled her order at 11:56 am, and received a response at 1:31pm letting her know that she wasn't charged. I've attached her email to me confirming that she wasn't charged as well as the automated e-mails she received when she placed her order and subsequently cancelled her order.

Great service from start to finish! Very happy thus far!

Ms Christie did what she is supposed to do to the customer. Prompt e-mail responses. Quick attempts to solve the issues. Although difficult to catch her on phone, we later on realized that it is not necessary as she did what she is supposed to do promptly and quickly. Thanks to her help.

Jessica S. was great and efficient in helping me through the SAM registration process. This is my first time registering. We had another administrator prior and Jessica was very patient answering every question and responded so quickly. I highly recommend her! Thank you so much for assisting me with completing this in such a timely manner.

I enjoyed working with Melissa B., Case Manager of US Federal Contractor Registration, She made our registration experience feel effortless. She promptly answered all questions we had and made the process move very quickly. I would highly recommend her and her company!

I dealt with Wendy C. she was very pleasant to deal with very helpful. very happy with her customer service.

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client. Wendy is always happy to help our clients succeed as government contractors.

Kristen was very helpful and very knowledgeable in our company needs - Great Job and thank you for the quick recovery & install of our account

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client.

I was lead thru the entire process and it was very easy because of the help I got with every question was a prompt reply! Very easy and great assistance!

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client.

They have been a very good company to work with, very helpful with teaching me things I need to know, and helping me get my business started.

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client.

Great job

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client.

Christie was a big help.

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client.

Melissa was excellent in her communication and follow-up.

US Federal Contractor Registration Response

Thank you for the feedback and for being a valued client.

John, Gina, and Angela are a great team with a wealth of knowledge. They are always there when you need them. They really have your best interest at heart.

US Federal Contractor Registration Response

Thank you for the feedback. They are an incredible source of information about searching for opportunities, crafting bid proposals, and winning contracts.

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Address: 9400 4th St N Ste 111, Saint Petersburg, Florida, United States, 33702-2525

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+1 (727) 388-1371

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