US Periodicals Inc

Hello,Mrs [redacted] made her last payment on 7/10/15 and her order was placed with our fulfillment angency on 7/15/15. It does take 6-8 weeks for her subscription to start from the final payment date. She will start receiving the Enquirer no later than 9/1/15. Thank You,[redacted]...

[redacted]

Dear [redacted]We have reviewed this complaint and will remove Mrs [redacted] from our database immediately. There was no charge for this magazine but will also cancel this immediately. It was just a promotion.[redacted]

Dear [redacted],

We are writing to you today in regards to a complaint filed by [redacted]. Mr. [redacted] received the [redacted] and ** magazine as a free promotional offer. He did sign up with this several years ago when he received [redacted] magazine.

We...

will cancel both magazines and put him on our dnc list to make sure he is off the promotion list.

Best Regards, [redacted]

Well...No copy of check...no service!!![redacted]?

We have checked with The Week magazine and our order was updated with The Week magazine on 4/28/15. Mrs [redacted] is now good until 8/16. Like it stated in her agreement with our company "magazine updates can take anywhere from 8-12 weeks to update". Mrs. [redacted] payment was posted on 3/16/15...

and her order updated on 4/28/15...6 weeks later!!!Hopefully this solves Mrs. [redacted] question regarding her order with US Periodicals![redacted]

Dear [redacted],We apologize for this situation you are having with US Periodicals. We will take your name off of our promotion list and discontinue any further magazines that you are receiving.Again we apologize for the inconvenience that this has caused you.[redacted]...

[redacted]

We are writing to you today in regards to a complaint filed by [redacted]

Ramos. Mrs. [redacted] received [redacted] magazine as a free promotional offer....

This was soley a

"FREE MAGAZINE SUBSCRIPTION." We do not have any of Mrs. [redacted] credit card

information on file.

Best Regards,

We are sorry that you feel this way about your order and that you paid a different company to get your magazine started. However, you never contacted our company directly to get this fixed before we ordered the magazine for you. We will not be refunding this amount back to you since we do not do refunds after 10 days of your payment (as it shows on your original receipt) and we also do not get reimbursed from our fulfillment agency once we place the order. You will however be good on your magazine for 2 years!Thank You,[redacted]?

Dear Mrs. [redacted],
 
We are so sorry for the problems that you are having. We submitted your order on 6/25/16 and found out that your order did not go through processing correctly. We have fixed your National Enquirer which will begin within the next 3-4...

weeks. 
We apologize again for the problems that you are receiving from USP.
 
Mike S[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Dear [redacted],

We are writing to you today in regards to a complaint filed by [redacted].  We have reviewed this complaint however, we can not find a record of the payment Mr. [redacted] claims he made to US Periodicals. Is it possible for him to send us a copy so that...

we may update our records?

Best Regards, [redacted]

As per request from US Periodicals, I contacted Globe & was told magazines were returned because of faulty address...lived at same address 17 yrs & never had a problem,...notice that ltr from USPeriodicals states that, according to Globe, no magazines were returned,  nevertheless, I was promised by [redacted] @ the Globe that I would receive my 1st issue on March 31, 2014.  I wish to reserve my complaint until such time as that happens.

My mother received a "renewal statement" for $104.00 from this company in my fathers name. When I called inguiring about this statement, since my father has been dead over eight years and this statement was upsetting to my mother, the "gentleman" answering the phone was beyond rude! He said this was a statement not a bill "so relax". When he couldn't assure me that these mailings would be stopped I said this business sounds like a scam. He then called me a scam and hung up! Stay clear of this place!

Several years ago I renewed my subscription to [redacted] as well as a friend's subscription to the same magazine through US Periodicals. The subscriptions were for three years. Within a year, I received my bill from [redacted]. When I called them and told them I had already renewed for three years through US Periodicals, they said they had never received payment from US Periodicals. I tend to believe that [redacted] is more credible than this apparently scam business. Now, today I received a renewal notice from US Periodicals. I will NOT be sending them any money!

We are more than happy to cancel out all the magazines she is receiving from US Periodicals. She has not nor will be charged for any of the magazines she has received. They were simply a promotion for her to try out. We will remove her name from our database today and will have no further contact...

with her. 
Mike [redacted]

US Periodicals continues to send solicitations for subscriptions from my spouse's dead grandfather.

Hi,Mrs [redacted] is completely wrong in the fact that we have ever charged her for magazines. Any magazines that were sent to her were promotional and SHE WAS NEVER CHARGED FOR THEM.!! If she can provide us with however she supposedly paid for these through US Periodicals, then we would be more...

than happy to reimburse her!Thank You,[redacted]

They promised I get an iPad if I signed up for a subscription of 3 different type of magazines for the first month so I'm like sure. They even told me that I was going to get a letter from them in the mail and once I get that letter in the mail, I'll have 3 days to decide whether or not I want to cancel my subscription. I gave my info and was waiting patiently for my iPad. I got the letter in the mail but its been over 2 1/2 weeks but I got it but I decided that I didn't want the magazines. I called them up and this nice man on the phone wanted to know if I decided if I wanted the magazines. I told him that I decided I don't want the magazines and I want to cancel my subscription and he said "Sure, sir. No problem. I'm sorry you decided that you don't want them. You do know that you won't be getting the iPad as well, correct?" I told them I understand. He told me that he got me off the subscription and to have a nice day so I thought great now I can use my money on more important things like paying my bills and for my family.

Then came today where I got a call from this woman in Louisiana telling me that I owe 3 months of payment for the magazines I subscribed to. I told her that one of their guys handled it and got me off of the subscription. She said no that didn't happened and that I owe $150 for the 3 months and I'm just thinking that I swore that the guy got it done for me. She kept saying that I owe money and if I can pay one of the payments up now because my account is "red flagged" and I told her no. Then she goes off saying that she knows I work in the oilfield so I should be making good money. Well what she doesn't realize that over here in Bakersfield where I'm at we're losing hours so I couldn't make enough hours to live a comfortable life. I told her that and she says "Well I'm making $9/hr and I am getting my bills paid" and I'm like, "Well aren't you lucky." They don't even mail me anything like a receipt showing I paid for it with their company inffo with their address. I look at my transactions in my bank account and the "info" thats on their only shows their number and their name thats it.

So yeah if you get a call from Periodical Magazines, don't buy into their scams cause they will try to call and lure you in with a free iPad or anything expensive as long as you sign for their magazine subscription

[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  They mention that my request was made over one year ago.  The information I was provided when in the process of trying to cancel this subscription is that the request to [redacted] was submitted June 9th and the first issue was sent July 4th.  If my request was submitted over a year ago, why such a long delay. Regardless, I am satisfied with the subscription being cancelled.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,