Valassis Sales & Marketing Services

Our records show that the consumer’s address of [redacted] *** was removed from the RedPlum mailing list on 12/30/ At this time we are no longer printing any RedPlum advertising materials for the address noted Please make the consumer is aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxesIn an effort to reduce inconvenience, we have contacted the local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to that address The removal status will remain effective for a period of five years The consumer must contact us by 11/30/if they wish us to renew the address removal for an additional five years Sincerely, Valassis RedPlum Mailing List Group Tell us why here

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.To say that an average person lives at an address is years is ludicrousI would like to see the data they have to support this theoryThey are violating my rights and I demand they remove us permanently, otherwise, it is harrassmentIn addition, we know they have the ability to remove us immediately and we also demand they do so since we continue to get their junk mailThey are contributors to killing the environment and will reported to the appropriate environmental agencies if they do not cease and desist Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below As of last week I was still receiving the "RedPlum" savings offer in my mailbox that were printed with my address on them They were not "misdelivered" by the post office I would like to leave my complaint open until I stop receiving the junk mail Others seem to have the same issue I have been having with the company Attached is an article about that: http:// [redacted] Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I don't know why Mr [redacted] refers to me as a woman, and his letter where he states: "Please make the consumer aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxes" is simply not trueI am still getting RedPlum mailers for my exact address, " [redacted] ***"Not #***, Not [redacted] not anything else, but *MY [redacted] address I keep receiving them every Thursday, and in fact, got one todayI also find it outrageous that I have to re-apply to not get their junk every years, where I will be forced again to spend months trying to get them to stop mailing mePeople should have to ofor their junk if they want it, not be forced to fight them to opt-out of it Regards, [redacted] ***

Your original request to have your address removed was processed on 5/30/and removal requests are effective for five yearsWe have reapplied the removal request as of 8/11/ It takes approximately five to six weeks for this process to become fully effective as Valassis pre-prints its mailing labels in advancePlease contact us by 7/11/if you wish us to renew your address removal for an additional five yearsPlease be aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxes Sincerely,Valassis RedPlum Mailing List Group

RE: Case# [redacted] Dear Ms [redacted] , We are in receipt of your letter dated August 18, relaying a complaint from Mr [redacted] ***We responded to Case# [redacted] for Mr*** on August 7th from a letter dated on July 31, We removed Mr [redacted] address of [redacted] from our list effective July 7, It takes approximately five to six weeks for this process to become fully effective as Valassis preprints its mailing labels in advanceMr [redacted] removal status will remain in effect for a period of five years and he will have to contact us again by July 6, if he wishes to renew his address removal for an additional five years If after the six week period Mr [redacted] still receives our package he should contact the local Post Office and inform them that Valassis is no longer printing a piece for Mr*** and therefore the postal carrier should not put a piece in his boxThe Post Office should only deliver to consumers that we have produced an address label for and as of August 23, Valassis is no longer producing one for the address listed aboveWhile Valassis is no longer printing a mail piece for this address, Valassis does not have control over the Post Office and how they deliver the mailMail delivery is solely controlled by the Post OfficeAlso, there are many companies other than Valassis that send out advertising circulars and catalogues for which we have no control over If the consumer has any additional questions they may feel free to contact me Toll-free at ###-###-#### and select option #Please feel free to contact me with any questions you may have Sincerely, [redacted] List Service Manager CC: [redacted]

Hello,The address of [redacted] is a businessThe RedPlum advertising is not mailed to businessesIf this is not the address in question please provide the full address so that we may research and resolve this for the consumerSincerely, Valassis RedPlum Mailing List Group

RE: Case # [redacted] - [redacted] ***Dear MsEdwards:We are in receipt of your letter dated October 1, relaying a complaint from Mr***We removed Mr***’s address of [redacted] effective September 16, 2015.It takes approximately five to six weeks for this process to become fully effective as Valassis pre-prints its mailing labels in advanceThe removal status will remain effective for a period of five yearsThe consumer may contact us by 8/16/if they wish to renew the address removal for an additional five yearsPlease be aware that occasional postal delivery errors could result in receipt of RedPium mailings intended for other mailboxesIf this occurs, the consumer may contact the local Post Office and request the postal carrier correct this error.If the consumer has any additional questions they may feel free to contact me Toll-free at ###-###-#### and select option #Our office hours are Monday through Friday, 8:a.mto 5:p.meastern time.Sincerely, [redacted] Paralegal

RE: Case # [redacted] - [redacted] Dear Ms [redacted] :We are in receipt of your letter dated 7/27/relaying a complaint from [redacted] Our records show that the consumer’s address of [redacted] was removed from the RedPlum mailing list on 5/19/At this time we are no longer printing any RedPlum advertising materials for the address noted.Please make the consumer aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxesIn an effort to reduce inconvenience, we have contacted the local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to her address.The removal status will remain effective for a period of five yearsThe consumer must contact us by 4/19/if they wish us to renew the address removal for an additional five years.Ken F*Director, Data Solutions Group

We are in receipt of your letter dated November 13, regarding a complaint from Ms [redacted] ***s whose address is [redacted] ***Ms***s requests that she receive our RedPlum® packages via private carrier deliveryHowever, we are unable to deliver Ms***’s address via private carrier at this timeInstead, we have been mailing Ms***s’ RedPlum® via first class mail on a weekly basisPlease note that we do not distribute RedPlum® to all areas or all addresses in an area and that the method we use to distribute the package is at our discretionIn the case of Ms***’s address, we are currently providing RedPlum® via postal mail.We are pleased that Ms***’s enjoys receiving our package, but can only provide one package per address and not multiple copiesAdditionally, we do not give out the names of individual carriers or employees to consumers.Please feel free to contact me with any questions you may haveI can be reached by calling Valassis toll-free at ###-###-####

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. To say that an average person lives at an address is 5 years is ludicrous. I would like to see the data they have to support this theory. They are violating my rights and I demand they remove us permanently, otherwise, it is harrassment. In addition, we know they have the ability to remove us immediately and we also demand they do so since we continue to get their junk mail. They are contributors to killing the environment and will reported to the appropriate environmental agencies if they do not cease and desist. Regards, [redacted]

RE: Case # [redacted] - [redacted] Dear Ms [redacted] :We are in receipt of your letter dated May 26, relaying a complaint from [redacted] We removed Mr [redacted] ’s address of [redacted] effective June 4, 2015.The original request to have the address removed was processed on 2/10/and removal requests are effective for five yearsWe have reapplied the removal request as of 6/4/It takes approximately five to six weeks for this process to become fuliy effective as Valassis pre-prints its mailing labels in advanceThe consumer may contact us by 5/4/if they wish to renew the address removal for an additional five yearsPlease be aware that occasional postal delivery errors could result in receipt of RedPium mailings intended for other mailboxesIf this occurs, the consumer may contact the local Post Office and request the postal carrier correct this error.If the consumer has any additional questions they may feel free to contact me Toll-free at [redacted] and select option #*Our office hours are Monday through Friday, 8:a.mto 5:p.meastern time.Sincerely, [redacted] Director, Data Solutions GroupCC: [redacted]

HelloAs stated the address has been removed from our mailing list on 12/10/We have no record of any previous requestIt takes approximately five to six weeks for this process to become fully effective from 12/10/At this point we are no longer creating an address label with your address on itOccasionally with apartment buildings postal delivery errors could result in receipt of RedPlum mailings intended for other apartments In an effort to reduce inconvenience, we have contacted your local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to your address.Sincerely, Valassis RedPlum Mailing List Group

Our records show that the consumer’s address of [redacted] was removed from the RedPlum mailing list on 5/19/ At this time we are no longer printing any RedPlum advertising materials for the address noted RedPlum® is mailed by address In some areas a client may choose to advertise on what is called a “Detached Address Label”In this case the postal carrier is supposed to match an address card with the RedPlum advertising packageIf there is no longer a card with the consumers address printed on it the carrier is not supposed to leave the RedPlum package at the residenceUnfortunately, sometimes the carrier makes a mistake We have contacted the local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to the address.The removal status will remain effective for a period of five years The consumer must contact us by 4/19/if they wish us to renew the address removal for an additional five years.FYI- [redacted] is the postal carriers route numberSincerely,Valassis RedPlum Mailing List Group

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

In an effort to reduce inconvenience, we have contacted the local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to his address Sincerely, Valassis RedPlum Mailing List Group

We are in receipt of your letter dated 9/20/relaying a complaint from [redacted] Our records show that the consumer’s address of [redacted] *** was removed from the RedPlum mailing list on 7/27/ At this time we are no longer printing any RedPlum advertising materials for the address noted Please make the consumer aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxes In an effort to reduce inconvenience, we have contacted the local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to her address The removal status will remain effective for a period of five years The consumer must contact us by 6/27/if they wish us to renew the address removal for an additional five years

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me in the sense that I know Valassis is not going to make it any easier to stop receiving their mailings I would like to make it clear to Valassis that if I continue to receive their Red Plum mailings that I plan on writing each business featured in the mailing individually advising them that I will not be patronizing their shops any longer due to their involvement with Valassis The "service" that Valassis "provides" to the public is simply put, a nuisance I continue to look forward to the day when I no longer have to see their mailings stuffed in my mailbox and strewn about my apartment building's hallways Regards, [redacted] ***

Attn: [redacted] RE: Case # [redacted] - [redacted] ***Dear Ms [redacted] :We are in receipt of your letter dated May 13, relaying a complaint from [redacted] ***Our records show that the consumer’s address of [redacted] , [redacted] was removed from the RedPlum mailing list on December 9, At this time we are no longer printing any RedPlum advertising materials for the address noted.Please make the consumer aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxesIn an effort to reduce inconvenience, we have contacted the local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to her address.The removal status will remain effective for a period of five yearsThe consumer must contact us by 11/9/if they wish us to renew the address removal for an additional five years.If you would like to speak with a representative during our business hours of 8:a.mto 5:p.m(EST), please call ###-###-#### and choose option *[redacted] Director, Data Solutions Group CC: [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I require the business to permanently remove my name and information from their database I have no need of their services and do not want to repeat this effort and wasted time again every five years for the unforeseen future Regards, [redacted]