Valassis Sales & Marketing Services

RE: Case# [redacted] - Mr [redacted] Dear Ms [redacted] , We are in receipt of your letter dated October 29, asking for additional information about our response to the complaint from Mr***In the letter, Mr [redacted] requests removal from our mailing list for ten years, rather than five yearsHowever, we are unable to meet his request as our system allows only for a five year removal timeframeThis timeframe was determined because our mailings are address only and not personalized to a specific individual and the average length of residence consumers have at a single address is five years or less Should Mr [redacted] wish to be removed for an additional five years, he may contact us again by September 2, to be removed for an additional five years If the consumer has any additional questions, please feel free to contact me toll-free at ###-###-#### and select option #and ask for mePlease call during our business hours of Monday through Friday, 8:a.mto 5:p.meastern time Sincerely, [redacted] Director, Data Solutions Group cc: [redacted]

Hello [redacted] We received your request and effective 12/26/your address was removed from the RedPlum® mailing list It takes approximately five to six weeks for this process to become fully effective as Valassis pre-prints its mailing labels in advanceYour removal status will remain effective for a period of five years Please contact us by 11/26/if you wish us to renew your address removal for an additional five years Be aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxes If this occurs, please contact your local Post Office and request your postal carrier correct this error Please provide the name in questionValassis contracts with outside data providers to append names to our mailing listWe utilize industry-leading national database suppliers that compile household databases that include namesWe don’t reveal who our providers are but we will submit the name to be removed Sincerely, Valassis RedPlum Mailing List Group

RE: Case# [redacted] Dear Ms [redacted] , We are in receipt of your letter dated May 16, relaying a complaint from Mr [redacted] We removed Mr [redacted] ’s address of [redacted] from our list effective April 30, It takes approximately five to six weeks for this process to become fully effective as Valassis preprints its mailing labels in advanceMr [redacted] s removal status will remain in effect for a period of five years and he will have to contact us again by April 29, if he wishes to renew his address removal for an additional five years If after the six week period Mr [redacted] still receives our package he should contact the local Post Office and inform them that Valassis is no longer printing a piece for Mr [redacted] and therefore the postal carrier should not put a piece in his boxThe Post Office should only deliver to consumers that we have produced an address label for and as of June 14th Valassis will no longer be producing one for the address listed aboveWhile Valassis is no longer printing a mail piece for this address, Valassis does not have control over the Post Office and how they deliver the mailMail delivery is solely controlled by the Post OfficeAlso, there are many companies other than Valassis that send out advertising circulars and catalogues for which we have no control over If the consumer has any additional questions they may feel free to contact me Toll-free at ###-###-#### and select option #Please feel free to contact me with any questions you may have Sincerely, [redacted] List Service Manager CC: [redacted]

RE: Case # [redacted] - [redacted] ***Dear Ms [redacted] We are in receipt of your letter dated June 11, relaying a complaint from [redacted] ***Our records show that the consumer’s address of [redacted] **, was removed from the RedPlum mailing list on April 14, At this time we are no longer printing any RedPlum advertising materials for the address noted.Please make the consumer aware that occasional delivery errors could result in receipt of RedPlum mailings intended for other addressesIn an effort to reduce inconvenience, we have contacted the Chicago Tribune and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer delivering them to his address.The removal status will remain effective for a period of five yearsThe consumer must contact us by 3/14/if they wish us to renew the address removal for an additional five years.If you would like to speak with a representative during our business hours of 8:a.mto 5:p.m(EST), please call ###-###-#### and choose option *.Sincerely, [redacted] Director, Data Solutions GroupCC: [redacted]

Our records show that the consumer’s address of [redacted] was removed from the RedPlum mailing list on 11/13/ At this time we are no longer printing any RedPlum advertising materials for the address noted Our company has a distribution relationship with the [redacted] and deliveries are provided by themPlease make the consumer aware that occasional delivery errors could result in receipt of RedPlum mailings intended for other households In an effort to reduce inconvenience, we have contacted the the [redacted] and requested their assistance to discontinue delivery of RedPlum advertising The removal status will remain effective for a period of five years The consumer must contact us by 10/13/if they wish us to renew the address removal for an additional five years Sincerely, Valassis RedPlum Mailing List Group

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.See Complaint ID: [redacted] I asked to be removed from their mailing list months ago and they are still sending me junk mailyears I've been trying to get these trolls to stop sending me garbage and nothingNext is a lawsuit and I will place a complain with each of their costumers for using a dirty marketing firm.Remove from any of their trash junk email and any other future trash they' want to send to my home for aslong as a live Regards, [redacted]

RE: Case # [redacted] Dear Ms [redacted] We are in receipt of your letter dated September 10, relaying a complaint from Ms [redacted] ***We removed Ms***’s address of [redacted] *** from our mailing list on March 7, Vaiassis is no longer producing any mail for this addressThe address will stay deleted for a period of five yearsMs*** will have to contact us again by March 7, if she wishes to renew her address removal for an additional five years I contacted the delivery supervisor at Ms***’s local Post Office and spoke to them about the package still being delivered to her addressThe delivery supervisor stated they will speak to the carrier for that address and assured me that the carrier will not place our package in Ms***’s mailboxThe Post Office should only deliver to consumers that we have produced an address label for and we are no longer producing one for the address listed aboveWhile Vaiassis is no longer printing a mail piece for this address, Vaiassis does not have control over the Post Office and how they deliver the mailMail delivery is solely controlled by the Post OfficeAlso there are many companies other than Vaiassis that send out advertising circulars and catalogues for which we have no responsibility If the consumer has any additional questions they may feel free to contact me Toll-free at ###-###-#### and select option #Our office hours are Monday through Friday, 8:a.mto 5:p.meastern time Sincerely, [redacted] Director, Data Solutions Group CC: [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I don't know why Mr [redacted] refers to me as a woman, and his letter where he states: "Please make the consumer aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxes" is simply not trueI am still getting RedPlum mailers for my exact address, " [redacted] ***"Not #***, Not [redacted] not anything else, but *MY [redacted] address I keep receiving them every Thursday, and in fact, got one todayI also find it outrageous that I have to re-apply to not get their junk every years, where I will be forced again to spend months trying to get them to stop mailing mePeople should have to ofor their junk if they want it, not be forced to fight them to opt-out of it Regards, [redacted] ***

RE: Case # [redacted] - [redacted] Dear Ms [redacted] :We are in receipt of your letter dated September 30, relaying a complaint from Ms [redacted] We removed Ms [redacted] address of [redacted] effective September 2015.It takes approximately five to six weeks for this process to become fully effective as Valassis pre-prints its address labels in advanceThe removal status will remain effective for a period of five yearsThe consumer may contact us by 8/10/if they wish to renew the address removal for an additional five yearsOur company has a distribution relationship with the [redacted] and deliveries are provided by themPlease be aware that occasional delivery errors could result in receipt of RedPlum mailings intended for other households.Please have the consumer contact the Chicago Tribune for delivery issues, ###-###-####.If the consumer has any additional questions they may feei free to contact me Toll-free at ###-###-#### and select option #Our office hours are Monday through Friday, 8:a.mto 5:p.meastern time.Sincerely, [redacted] Paralegal

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I just pulled another bundle of your junk mail from my boxI don't think blaming the post office is fair since the mail obviously comes from your companyThe post office just delivers it Regards, [redacted]